that's so funny, wasn't that a car back in the 70s?

• Ever hear of TransAm? - Sherri
  • Everyone has heard of TransSCAM....sm - cc
  • You betcha I have heard of TransAm - fatcat
  • If you read the posts in the archives you - me
  • I personally don't know of the company... - Tired&CrankyMT
  • that's so funny, wasn't that a car back in the 70s? - suprmommy3
    • Apparently this company takes people for a - ride.

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The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.

I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.

Not all change is bad.  This is one company that has changed for the better. 

nm

We were always behind, it seemed, and always asked to type more, more, more.  I'm not defending OSi, but this was in later part of 2006.  Wonder what has changed?  I can't believe, if this is the MK account, that they would send charts overseas.  They were so !#$# picky (MK) that I got put on probation for some really, really tiny errors.  Took me for a whirl and hurt my feelings, big time.

I had to quit just from mere principle.  Harsh, very harsh!  I can't imagine, from the quality I understand comes from India, that they would get away with making any errors whatsoever.  Neither here nor there now, I'm just amazed at how fast things changed.

is now going to India.  I wonder how many accounts that CBAY will have this time next year. 

A company that I used to work for offshored work to India.  First it was just overflow because they couldn't stay in TAT, but then company saw how much they could save and sent more work to India.  The problem is they weren't QAing the work and was of such poor quality that the lost the account, which ultimately cost them their business. 

I will admit when I first started with Amphion, I HATED it! However, I was there for 4 months and only left because I was offered better pay somewhere else, also I was really running out of work bad on my primary account, I assume from overhiring. 

It is true about the mandatory OT, but I liked the money, so I did do some.  When I didn't do the OT, I was not reprimanded.  I attempted to quite because of the QA person on my accounts was really condescending and I just couldn't take it anymore.  I was talked into staying by the supervisor I had and I was even offered (later) a QA position there, but didn't take it.  My supervisor there was fantastic and wonderful.  I know they have other supervisors, but I couldn't tell you how they are/were. 

I fell upon hardtimes close to Christmas and was having to move back to my mother's to take care of her house, my husband lost his job, and after explaining my situation to my supervisor, they sent me a 300.00 dollar check to help me with getting the lights turned on at my mom's house.  I was informed I did not have to pay that back, but under the condition that I help someone else in need.  I did feel appreciated at Amphion, but as I stated, I needed higher pay and I needed affordable insurance.  With my account running so low with work, I just couldn't do those things, and it really made me sad that I had to leave. 

Yes, they are very picky about quality and really some of it was so minute that it was ridiculous.  However, if something ever happened with the company I am at now, I would go back.  Under the condition I was with the same supervisor. 

Anyway, I wish you the very best of luck with finding the company of your dreams.  I am now with Axolotl and like it very, very much.  Of course, there are a few bumps just about anywhere you go, but I enjoy my job. 

Good luck and take care

MT Chat?  How do I find that?  Thanks

the other poster hit the nail on the head about the insulting gifts sent for transcription week, and don't get me wrong, I don't expect anything as far as "gifts" from my employer, because they are not obligated to it, but give me a break,  "I'm still trying to figure out what my gift is, either a mini mouse pad, the size of a coaster, or is it a coaster."  They really showed me how much they thought of me when I received that gift.

Just as you have never understood why people would come here and talk about their problems with Transcend, I simply cannot understand why the posts bother you SO much.  You like working there, we get it. Others don't.  Why is your voice any more important than ours?  How fair is it that you think you can stop every single post where people have had problems just because YOU don't want to hear them?  Obviously from the outworking of events yesterday, what I said on the Forum was true.  You guys wanted details all along, so you got them.  None of it was refuted by the company, instead it simply "vanished." When I had said that my emails were burning up with people writing me with words of support and thanks, you should have seen it AFTER they removed the post.  There were just as many people appalled by that as there were the content of my post.  You may think I'm in the minority, but you would be wrong. As wrong as you were about CW all along.

All editing is a joke if you don't have time to make sure the chart goes back right.  Now I guess the pay will reflect that (it's a joke) for all types of editing.  I agree it's not nice to force people to take those chances with others' medical records in order to even attempt a decent salary for their own families; it's also a bad, bad thing when a company can tell you how much they value your commitment to quality one day and then decide to slash your wages for it.  It's all a bad, bad joke, and (some, not all) of Medware turned out to be just another bunch of two-faced comedians. 

[Maybe you can try Cymed out of Ohio?  I know they hire editors there at an hourly wage (not sure what that is) and they seemed pretty nice; I turned them down out of loyalty to Medquist -uh- Freudian slip- misguided loyalty to Medware-LOL.] 

Okay, I think now it's finally off my chest. 

The email was very clear that this was an unfortunate but necessary decision for OTI, definitely management's decision, not hers.

And the reason they gave was also very clear (although vague and cryptic at the same time)--so they could move forward and acheive our goals for 2008.

I guess that you would probably have to know this woman personally to realize what a shock this is.

banging what s/l a stapler while dictating I might be able to do him.   He has a very strong accent and I was halfway through the report before I learned the accent and after I finish I'll go back and relisten.