that's right, MDI-FL bought by Transcent a while back

• MDI-MD? Weren't they bought by Transcend? - CardMT
  • no; but maybe other MDI in florida was. - nm
    • that's right, MDI-FL bought by Transcent a while back - er
      • Ohhhh okay. So MDI-MD and MDI-FL are not connected? - CardMT
        • Nope, not at all. - nm

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The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

a nice situation.  Here comes the CEO promising us we were going to know every day how much we're valued, how important we are.  Not so.  For the first 6 months it was okay, hard to get used to all the management we suddenly had, but then things started going downhill.  Then the push with the VR.  Seems to me that most of our work is going to be VR work and they're probably aware they pay more than the other companies - so it will not surprise me at all if they take that away now.

I hate these town hall calls, They never contain anything good for the people who are doing the grunt work.

Spheris purchases Heartland Information Services... more to come later this week

They had loaded our machines with an Expander called Abbreviate!,  Stedman's dictionary, and hooked us up with Quick Look drug reference, so those are the things I use...as well as the auto correct.  The Abbreviate though--it does interfere with one of my remote desktop connections to a certain hospital, don't know why, and it's a HUGE bummer because that's where all my lengthy expansions are, so it forces me to type in word on my machine, and then do the ol' copy-and-paste maneuver into the hospital's system.  Total bummer and time waster, but what can ya do sometimes.