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question for those working on the old QT account

Posted By: anon on 2008-03-06
In Reply to: WEBMEDX - kel

Are you still able to make the lines you did when you worked at QT at the Web. Friend of mine is having a hard time and she was a top producer.


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what account were you working on? sm

What account were you working on?  They let all of the QAs and a few MTs go on this particular account.  I believe they lost this account.


Account I was working on
What amazes me is that they never got back to me. I e-mailed them and they told me work was very slow this week and they hope things start picking back up. Yes, I think the account I was working on went away, but why did they not tell me. I can still log on to the system.
Yep!!! We're working on the same account.
I'll email you..
I think we are working for the same company on the same account.
I have a pillow-talking female dictator on my secondary account as well. Little to no work on my primary. It took 40 minutes to transcribe 36 lines with 16 blanks. E-mail me if you want.
I am working now. We don't lose the account
for another month. I also have back up accounts, so I am hoping that I can work on some of those until I get a new primary, but I know they won't provide me the 40 hours of work I need to get by. I figured I would wait until that time to start bugging my supervisor for another account. I would rather not be too pushy. Afraid that will make things worse instead of better.
I have been trying to be patient but have been working on my secondary account so much lately, I am
starting to think it's my primary. Been in the business a long time and understand slow times, but this has been a chronic problem for many months, so I understand poster's point of view. Stick it out if you can, if not, there are lots of other companies out there, but remember, the grass is always greener on the other side and you may be sorry you jumped ship. Hopefully you can find somewhere that will make you happy and feel appreciated.
Anyone working on the new cardiology account for Archivus out of NC?
Looking for info on platform used, percentage of ESLs, number of docs, if there are templates/headers/footers?
Spheris has Indian MTs working on every account. This should
xx
working that account and it is great! So far I have no complaints. nm
x
No, if the account you are working wants it to stay stateside,
it will stay stateside. Period. I got this straight from a Transcend regional manager a couple of weeks ago. It is up to the CLIENT whether to allow the work to go offshore or not. It is NOT up to Transcend.
Anyone working on cardiology account for Superior Global out of TX?
*
Has any worked for QT Medical for radiology? They got an account that I was working sm

on for another company and I want to apply, but cannot find anything about them.  I am currently with Peachtree and am tired of being an IC and I need steady work.  Can you give me any good, bad or other information?  TIA



The account I am working has a normal amount of ESLs but nothing awful.
I think anywhere you work these days you're going to get some but I have just had the usual amount here.
Wait to talk to the recruiter. If the account you are working on requires a C-phone, sm

they will loan you one if they have one available.  No sense in spending extra money if you do not have to do so.  :-)


Good luck !  I love it at Keystrokes.  I have only been there about 4-5 months,but my experience has been a good one.  I think you will like it. 



Ditto.. Over 13 years experience working in hospitals doing all types of reports, currently working
for a national etc.. and Spheris told me I didnt have the qualifications. What cracked me up was the hospital I was working at at the time contracted some of our work out to them.. What a joke..I was good enough to work for a hospital and gave them work, yet not qualified enough for them. What is wrong with this picture.
MQ same situation. No pay for working holidays, no pay for working weekends nothing. Now noone works
much anymore and so they jerk the work out of the accounts to some place that throws it back with a lot of bad bad quality. This is the NE region. I dont know what the others are doing.
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
working from home is awesome but working for DSG is not...
horrible dictators, sound quality is bad, no answers to emails and they run out of work consistently...that is just my experience though...
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me.  I need consistency in my work.  I was told one thing, and am getting something totally diffrent.  I know most jobs will be slow, but I was told one thing and now have to do something else.  There is no work on a daily basis.  I am a newbie to this field. I have a chance to work somewhere else stable.  Sadly,  I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system.  But that is just my opinion.  I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes).  Poor technical assistance.  Poor support on accounts.  Very slow to reply to problems.  Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm

OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts.  My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some.  Still 2 different sets of account specifics, but only 2.  Someone posted they had 15 accounts at WMX and were still out of work.  I didn't work for MQ, but sounds like the same situation at WMX. 
Thanks! Yes, the account is ExText, so we would be on the same account. sm

They are still hiring if you change your mind. 


Also, I am working part-time for Encompass.  The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either.  I feel fortunate to have found 2 great companies.


If you want IC work, I am also still working on a limited basis for CardioScribes.  It is just cardiology transcription and the work is easy.  Their platform is Wordscript, which is a Word-based platform, VERY easy to use.  However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.


If you go somewhere else, or if you decide to stay where you are, good luck! 


Does it have to be an account your manager has or any account? nm
,
So how is that working out for you?
x
Really? I'm working, too.
However, I'm working at the part-time job I was forced to get as soon as I figured out Transcend was screwing me.  I have nearly 1,800 lines in so far today.  How many do you have?
Are you still working for them? LOL
If you are, why don't you take your own advice -- leave. You're no victim except of yourself.

If you're not working for them, what's it to you? We're all adults.

Whether or not a company is "good" or "bad" (such juvenille generalizations, lol) is a matter of perspective and there are PLENTY of us who don't share your views.
Are you working for them now?
I just interviewed with them yesterday and have not heard back.  Are you working for them now?  How is that working out for you?  Are you happy?  Thanks
working
I, too have worked for other services. I think Transcend is excellent. You can make as much or as little as you want. I agree with you everyone is very nice and helpful and easy to talk to and most helpful. I have a different job at Transcend now and I think that very much, but I also transcribe whenever I get a chance.
are you still working for them?
x
I liked working for them but there
wasn't enough work on the 2 accounts that I was on to justify the fee for leasing the equip and I don't make enough yet to make purchases like dictaphone, lanier, etc.  they always pay on time and CORRECTLY!  if I ever purchase equipment like that I'll definitely be contacting them again.
And how would you know who is working and
I sure don't!
She could have another job and working before she would even
begin to qualify for unemployment. Why put herself through that anguish. She should resign and move on. She'd have a job in one day it is my guess. Unemployment should not even be an issue here. Most people can find jobs in this business very easily.
Who are you working for now? nm
nm