probably because they OUTSOURCE OVERSEAS...perhaps that number is reserved for the India account...?
Posted By: exPSer on 2005-11-09
In Reply to: Precyse - Amazed
Good luck to you...
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- Precyse - Amazed
- probably because they OUTSOURCE OVERSEAS...perhaps that number is reserved for the India account...? - exPSer
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Do not outsource to India, outsource a small amount to Phillipines.
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outsource overseas a percentage, which could go up...(nm)
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They dont outsource...THEY ARE AN OVERSEAS COMPANY
check out www.spi-bpo.com you will see that they are 100% owned by the Philippine Telephone Company now. The US venture holder sold them. I know they have lost many accounts over the last year or so. I know they also have a lot of turnover in management. I'd steer clear of these folks.
hope you got knee pads! LOL outsource overseas...NM
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lots of good technical things, but they outsource overseas
and a lot of their managers are from the old Edix, which is not a good thing, if you want to be treated with respect.
if you do not mind how you are treated, you can do okay. hard getting lines consistently.
my opinion. maybe things have changed, but I have read a lot of negative on here lately.
OUTSOURCE OVERSEAS, OUT OF WORK ALL THE TIME - GOOD LUCK (nm)
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I'd bet my boots it's work that is going overseas to India or Pakistan. nm
They outsource to India and..
when the recruiter was asked, she said she didn't know that for sure even though it is posted on their website. When this was pointed out, I still couldn't get her to admit it. I turned them down because I prefer straight answers and dont' work for companies who outsource to India.
I know they outsource to India sm
Whatever is not done by a certain point at night the send to India so that it is ready to edit in the morning. I am surprised they are allowed to advertise for MTs on this site, but they DO outsource and I have this from the current recruiter. They pay their American MTs pretty well, but on the backs of the outsourced stuff from what I can tell.
For the record, I had an offer at the end of last year, didn't take it because it is outsourced. As long as we support this sort of thing it will continue. The minute we all refuse to work for a place like that, the sooner it all comes home.
So are you saying they don't outsource to India?
How long have you worked for them?
3 of the top 5 are companies who outsource to India
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Companies who outsource to India
Include All Type Transcription in the group that outsource to India; they won't tell you up front but if you do QA you will find out immediately; all the work from India have to be 100% re-listened and re-QA'd - I wonder if All Type realizes a profit from this, after all they are paying India and the US MTs (sounds like double your money spending to me)...just my opinion.
All Type management isn't easy to work with, either. The owner hasn't been an MT for over 10 yrs and her right hand has never done transcription; dontcha just love someone who has never transcribed and only worked in our field for less than 5 yrs, telling you that 100 reports (from India MTs) have to be QA'd daily keeping in mind these are re-listened 100% voice to text!!
Sorry for the rambling, evidently I needed to get that off my chest...LoL
They outsource to India. Broken down
a lot of times. Management stinks. Its better now with team leaders, but the top dogs are really low class nasty and payroll person is worst there is. Support from office and from the computer end of it is horrible. And don't count on 9 cpl. My friend and I got stuck at 8.5 and now they will not give raises. Accounts are horrible.
They'll outsource to India. nm.
I refuse to work for pay that low. I'm worth more than that.
Does MDI-FL outsource to India? I saw something a while back on here about MDI-FL MTs
not having enough work to keep them busy because when Transcend took over, the work got outsourced to India. Is this still the case?
Does Transcent outsource to India? nm
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Lets see.... they outsource to India, just cut holiday pay..
they change their policy manual so much that there is no way to keep up, the teamleaders are often rude and very sarcastic... I could go on and on.
yeah...if you like the fact that they OUTSOURCE to India..hence their name. nm
nm
offshore (out of country) to India ... not outsource.
nm
offshore overseas.... not outsource .... correct term is offshore.
nm
Jobs being sent to India - good companies who don't outsource
I've been working for a company for a few years now. This company has started to remove several job types with greater turnaround times to India from our exiting accounts. There was not enough work over the holidays to get in all of my hours (I know work is normally slow then), and this trend is still continuing. We used to have a primary account and a secondary account as a back-up, but now I'm working on at least 5 or 6 accounts just to have enough work to complete my 8-hour shift.
outsource to India; not enough work, ran out of constantly; some really nice people, though (nm)
xx
offshore to India, it's OFFSHORE (off shore), not outsource to India.
nm
That means they do outsource. One division is here and one division overseas,
Has anyone ever found out their account went overseas and were you asked to proof it. Just curious
since it seems like a lot of them are sailing across the ocean.
number of ESLs depends on account, some not many, some a lot
x
The account that I am on is FIFE, but it is a total outsource. Might make a difference. nm
nm
Why move all the work for Heartland overseas, are the MTs overseas that much better?
Why? Why do this. It is my understanding that in time that work will be coming right back. Are the overseas MT's in Banglador or wherever better. Don't the companies that offshore worry about the quality of the work, HIPPA issues, patient's confidentiality, etc. Why don't they care? Mark my words, those MT's are not better than us, they have US editors, etc to help them out. They cannot land a new account US-based and compete with any US mt's. What a sad day. I pray for all the Heartland MTs.
Your account went to India?
During my interview with Landmark, I was told they do not offshore. Do they?
Yes, my account went to India.
No, Landmark does not offshore but a client at any time can decide to take away an account and that's what happened here. Client called and decided to give India a try. Poof, the whole account gone in 1 day.
just resigned because India took over my account
nm
OSI also has this account & definitely offshores it to India
.
sounds like you were hired/reserved for slams. SM
this industry is RIPE for SEVERAL types of class-action lawsuits, and WHEN (w-h-e-n) that happens, I hope a few thousand licenses are pulled as well.
how horrible but Acusis/DRC outsources to India, just what Spheris will do with that easy account. n
,
Part of your issue may be that your account manager is in India and there is a time zone difference.
It seems like it is just the opposite of us. Day here, night there etc..All I can say ... Good luck!!!
My account went to India, have been struggling to make any money for the last month, crappy work. nm
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Not me. I hope there is a special place reserved for them in a very hot place.
x
As your accounts move to India, they move you to another account. NM
NM
India, Michael. The MT world is going to India. Wonder why? nm
!
I don't know about overseas, but I'd say if they
don't have a separate line for a business then it is probably a tiny company and I wouldn't feel comfortable working with them. I'd at least get some history from Joanna about how long the company has been around, where they are located, etc.
you must be from overseas.
They get what they pay for when they offshore. period.
Thanks. Do you know if TT outsources overseas?
nm
How much work is still going overseas. Anyone know.
:
Where is it going. Not overseas I hope.
:
Overseas MTs and US companies
I was over joyed this past Friday when I landed an interview with a company in my area that called me out of the blue for an interview. I do not even remember sending my resume to them, but I must have over a year ago. Well, I was up for the interview and ready for whatever they wanted me to test on. I was very anxious to quit the big national I worked for soon. Well, I pressed my skirt out and as I drove, I a started singing all the way there. Today was going to be my lucky day. Well, boy was I wrong. I met the lady that called me and it went down hill from there. She told me that they only had 2 US MTs and the other 500 MTs they employed were over in India. UUUUUHHHH. My heart sank. She was calling because they needed to immediately set up a new account that was going live in 2 weeks, and they were caught with their pants down. The overseas MTs would not be able to catch on as quickly, so they needed at least to hire 2 more US MTS to get the ball rolling. I knew right then and there I was the Guinney pig to help set this new account up for the MTs overseas. My heart sank,and I could not even remember anything else she had said. She gave me a writtent test and I told her I did not know the terms. I said that because I was trying to get the HELL out of there fast. She said do not worry. I want you anyway. Then she gave me an OP note to transcribe. I sat there for about 2 minutes and told her I was sorry, but I could not get it. I grabbed my coat and hussled out of there. As I was leaving an Indian man was walking by, and she said he was the owner. Is this the way our business is going? He clearly was the owner and employed all the MTs from overseas. Can we go over to their country and do the same? I don't think so. I am sorry for venting,but I was so darned mad. He learned the business, used the United States, and employed all from his country. She also said that eventually, all work go over their, but some clients need to see the work first before sending it over there. Translation, the US MTs do the initial work and it looks good. Then, when the client thinks everything is good, they ship it over to the overseas MTs. Did I handle this situation wrong? I feel like a heel for not giving my best, but that is what I was feeling at the time.
Coding is being sent overseas as well
NM
*overseas help* are not employees....
zzz
It'll NEVER all be sent overseas.
MTSO's are now rushing to jump on the USA bandwagon. Hospital administrators have had to deal with lawsuits and redundant protection (QA'ing every overseas report), and they want the work back in the US.
Outsourcing overseas has made more work and ultimately cost more than having had on-site MTs.
The work will NEVER be sent, en masse, overseas.
What we're also trying to point out to you is that even without a full-out union organization if, one by one, we begin refusing the 0.057 VR jobs, we an make a difference in numbers. We're not suggesting ANYONE quit their job, no matter how low the pay rate, but begin emailing/mailing/calling members of congress, senators and service owners, urging return of our precious medical records to the US, and level our pay out to pre-offshore standards.
It is clear by the mistakes edited daily, that VR is not the answer across the board, and may not be for many years. EMR is not comprehensive for all facility scenarios. OUR SKILLS ARE STILL NECESSARY AND WE DESERVE A FAIR WAGE, AND THE RESPECT THAT OUR KNOWLEDGE COMMANDS. I know many people with bachelors' degrees who could not perform our jobs. We are skilled, dedicated (in most cases), and well worth what little we are seeking.
overseas work
I agree - these companies and hospitals supporting to send work overseas make it sound so wonderful - cheaper rates and fast TAT. BUT have you ever read some of the work that domestic/US MTs and QAs have to repair? So the hospital gets a break on the costs from the MT Companies but who has to fix the mess? I frankly do not want my medical records going off to India to be incorrect when it comes back. I remember one in particular where the overseas MT put PORN instead of PRN. How would that patient like to see that in their record? I hope the new administration imposes fines to heavily that it will stop these companies from supporting overseas companies and give the work back to the US MTs - we need jobs here too and we should be taking care of us first ! Remember those cheap rates - you get what you pay for ! I remember getting a good salary and even Christmas bonuses 10 years ago but those days are LONG gone now.
Merry Christmas to all and let's hope the New Year brings much happiness with jobs and decent wages.
jobs did not go overseas did they?
No union in the U.S. would have let their jobs go overseas. Because we had no unions, our jobs left. As much as I hate to admit it, because we are in a female-dominated field, we did not band together in a union...and our jobs left. The only chance of retrieving them now is because unemployment is going to rise....and we may have a shot of saying the country needs as many jobs as we can muster up....
All I know is that they send work overseas. nm
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