phone calls
Posted By: justwondering on 2007-07-02
In Reply to:
Is anybody transcribing for Steve who had the 15,000+ 3-5 minute phone calls between docs and patients, I believe? Just wondering if your making good money or not? Thx
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phone calls
Oh my God I am and no I'm not making good money. I wish I had never started this job!!!How many did you get? I got 500 and I have a full-time job?
well, what do you want...phone calls?
They have to get you when they need you somehow.
That explains my unanswered phone calls. nm
xxx
Make the right phone calls and report her
xx
It took me 9 weeks and 2 phone calls to get my check.
I had to leave voice mails and no calls ever returned, but I finally got my check. I knew someone who was still waiting after 12 weeks.
company does not answer e-mails or phone calls
Hi guys,
Just wondering if any of you have experienced this. I use to work for this company full-time. I went to part-time because we were running out of work and I decided to go back to school (because I am tired of this game with having work and then running out).............
Anyway when I dropped to part-time, my insurance was cancelled (which I know happens) but the premiums are still being taken out of my check. I have 2 checks now with those premiunms being taken out.............I have called payroll and left e-mails (this lady never responds)............now I am thinking this illegal...........
Feedback please. I would like to stay on with this company part-time but...........
All of the WORK RELATED emails, IMs, phone calls, etc...sm
Up until 05/13, I was a production paid MT that was expected to work a very structured, 6.5-hour shift that was to be performed from 9a-4p. HOWEVER, the constant disruptions that came from my supervisor and other staff members (mandatory IMs, emails, phone calls, on-line meetings, etc) was considered non-productive and had to be made up. It took me 8 to 10 hours a day (on a good day) to get in 6.5 hours of transcription! I was then accused of not sticking to my schedule because many of those hours were done in the evening (after the office went home) and I was finally left alone.
Could you even try to imagine anyone else (regardless of profession)being told to stay after their shift was over to make up any time spent performing work related tasks? It doesn't happen and never will!
Why are we expected to be so grateful to be at home when the only difference is demographics? Oh, and maybe a water cooler...
Rather than all those phone calls, why doesn't MQ just do things legally and mail out
defining company policies and procedures, benefits, etc. It seems they just don't want to be legal and upfront with their MT's.
What company does not have an employee handbook outlining their policies and procedures, etc. As of late, MQ does not put much of anything in writing -- even the supes will not respond to our questions by imail, but always calls us back via phone. These phone calls really need to be recorded when this happens. Telephone conversations seem to be all the proof of ANYTHING that we MQ MT's have anymore. Have you ever heard of a company that will not respond to emails. MQ has gotten really bad about this in the last year or so. I would much prefer a company to put things in writing.
Posts from Aug. say hounded by phone calls all day, micromanage your time, and
s
Well, I never heard back from them, even after I sent tons of e-mail and personal phone calls
 And, I am sure I nearly aced the test. Very simple.
Worked on C-phone for 10 years with 1 phone line
nn
C-phone - I purchased a c-phone from someone in Oklahoma but never got it. *sm*
First she told me her grandmother died. Then she told me she mailed it. Then she told me her daughter was having chemotherapy. Call me naive, but I thought she was sincere and cannot imagine anyone using their daughter as an excuse. If this is the same person from Oklahoma, I sure would like to know about it because now I want my money back.
I don't have a second phone line ... cable modem for the internet, regular line for my C-phone.
If anyone wanst to get through to me while I'm working, they have my cell phone number.
And, as I said, some accounts are using wav files -- no doubt soon all of the accounts will convert. Hope so ... would make it easier (less expensive) to work when traveling. :-)
Lots of good companies out there -- hope you find one that fits :)
I tried it, but it kept dropping my calls. nm
nm
Ah, so you are the reason I got so many calls
about my schedule and getting stats assigned to me allll day long!! LOL! You know who I am, basically in the same boat, and that I applaud them for the same understanding you described 
conference calls
I hate them, hate them, hate them.
I have worked a few places where conference calls were utilized and INVARIABLY they covered things that could easily have been covered in a memo, in a couple of paragraphs even, only the call would last half an hour to an hour. They were always a COMPLETE waste of time. Paid or not, they were just unbearable.
Conference calls
This just goes to show that not all things suit all people. As for me just give me the work and LEAVE ME ALONE! If there is something I'm doing wrong by all means tell me. One of my new accounts I WAS doing something wrong because I didn't understand how to attach a deficiency. I received a very nice e-mail telling me how it was done and I sent back one saying to let me know if I was still doing it wrong. Got back a very nice e-mail (from Q.A.) telling me to do #1, #2, #3. I got it. Nothing more needed. As for conference calls, I MIGHT tolerate one once a year, IMHO a total waste of my valuable time. I'm happy for you that you went back to your former employer, by all means BE HAPPY, whatever it takes.
No more calls, please. We have a winner.
nm
I thought in one of the calls they
said we would be staying on the accounts we are on with the same platform!? I must have totally misunderstood that... Did anyone else think that, too, or was it just me??
how do you get calls from "all over the country" sm
if you don't advertise or anything? Wow, you must be out of this world!
Has anyone that has posted your resume on here ever gotten any calls out of it or what should I
expect.
Poopy.. why don't you just tell the person that calls
that you already worked 40 hours for the week? Is that so hard?
LATE NIGHT CALLS
Call blocking instructions are in your phone book. These vary from company to company. Check you phone bill and see what numbers they are using (probably more than one line there). If this fails and they keep calling (imagine how many lines they actually have) then send them a formal letter stating your problem with their phone harrassment and the exact days and hours of their callsand cc it to all their clients. Maybe they are hurting for transcriptionists and hope you have changed your mind by now or that, gee, now that you're awake you might as well type? If anything, this should cure you of them forever and everyone who read your post will remember! I once had a friend (actually a really nice lady) who had a similar problem (although ot with SPi) that went on for a year. They woke up her kids and husband, her dog, her cat and she looked so bad from lack of uninterrupted sleep. That was in the olden days before caller ID and call blocking. She finally had another friend convince her to hand out THEIR numbers to car salesmen and insurance salesmen, etc. That was really harsh, but the calls she got soon stopped and it was apparent that because they stopped that all along they were consciously and deliberately calling her. Another tactic might be to change your phone number. Good luck.
Yes we got paid for conference calls
.
I always get paid for conference calls.
xx
Well, we seem to get nothing but pladitudes on the conference calls, sm
so honestly, I was hoping to get some sort of info on here. There are a lot of DSGers who are upset and frustrated and could very well jump ship. Then they will have no one but newbies and what will that do to the TATs. I seems to me that a little honesty about what is going on and what is being done about it would go a long ways towards fostering loyalty. Of course, that is just my opinion.
Yeah, the recruiter calls me up,
calls me by my first name and starts chatting. (I wonder who on earth she is?) When I finally establish that she is an SGS recruiter and start asking serious questions she becomes rude and I tell her thank you but I really am not interested. Guess she forgot to go to charm school.
When I worked with her, she made calls
to people when there were backlogs to get more help. She used to ask me what she could do/offer me to get me to come onboard full-time, so I always figured she was in upper management in order to be able to offer that.
We find out how much of a pay cut on the calls tomorrow.
It'll go the way of the others, no more than 50%.
Not always an option; my supes don't want calls at either of my MTSOs. nm
nm
Sounds a lot like the Webmedx conference calls.
1
The short answer is because we get the backlash from these. We get calls from MT's who sm
have had a bad experience somewhere and act like we owe them the world, even though we have never even talked them before. I don't lurk on this board. I come here for information and make posts and help on the word boards. I come to find out about changes such as new equipment and software and opinions on different software.
Perhaps we are all generalizing too much. My request would be for MT's to realize that all companies are not bad and while you may have a bad experience somewhere, it does not mean that you will have the same experience at my company.
Generalizing all Mom-and-Pops together is also not fair. Everyone has to start small and some of us plan on growing. Right now, I have 20 MT's but I want to double that or even triple that and I come here to find out the best ways to get and keep employees. It would be nice to ahve someone come to me and say that they are looking for a change without assuming we are going to be as bad as the company they just left.
Were their new venture capitalists, er, partners, on the calls?
Should be very interesting.
As an PT EMT I can assure you playing hrs of euchre during calls
x
Five resumes. Five transcription tests. No calls.
I'm trying so desperately to leave the Q. I know my job will be done soon there, I can feel it. I'm hurting financially from all the changes, the ASR, the cut in rates, etc., so I'm so ready for a change! I did the research, read up on this board and many others, and applied for FIVE DIFFERENT COMPANIES. Two are IC, the other three are employees. I will work p/t or f/t, I don't even care, I just need work. I started part-time with a new company before the holidays only to discover they've over-hired and there isn't any work! I'm still technically working for them even though I haven't worked in two weeks.
I have years of experience in all kinds of different reports. I'm a good person with decent skills. Why can't I get a job? I'm starting to think it's the whole MQ thing, that there are so many of us out there, we've flooded the MT market.
I work for MQ, and even they don't mute the conference calls.
If you aren't going to allow anyone to talk anyway, why not just send out an email....
MQ and mute-control on conference calls
MQ allows peons to talk on conference calls, but there is also a setting that you (the peon) can use to mute your phone purposefully when the dog barks, the dishwasher whines, the doorbell rings, the kids scream, and the husband starts moaning loudly. That setting is *2. We were reminded of it at the beginning of every conference call, and if the CCM or conference call leader should have happened to forget, invariably somebody would ask within 5 minutes of the beginning of the call. That puts the obligation on the peon to mute themself when they are wandering around their property listening to cows moo and husbands moan, and then to UN-mute themself when they want to ask if they really heard that right??? LOL!
Seriously speaking, it seems crazy to hold a conference call and then not allow the peons to talk. They may as well send out a mass email!
There were 3 conference calls, with each asking various questions (see message)
Perhaps you were not on the same conference call as some of us.
C-Phone = Connexions Phone
Dictaphone is a company and one of their many products is a C-Phone.
http://shop.dictaphone.com/productDetail.asp?id=27
"Hiring Manager", and who calls them that, who exactly do you recruit for that you make 42 K s
recruiting? You have been asked, but still do not answer. Fraud? I think so. Most recruiters are frauds. If you do indeed make that much, then from whom? And what do the MTs make?
Email said conference calls would happen in August. nm
s
Spheris, huh? I had missed a few of their interview calls while moving, etc. sm
And lost information about the contacts. Would anyone know who I could contact? I filled out an online questionnaire, etc., and they were calling me for an interview. Maybe I made the wrong decision with this over company. But, again, everything was completely messed up while moving...Any information would greatly be appreciated!
I meant to say playing euchre "in between calls." nm
x
What team conference calls? Been here going on a year and never heard of them. nm
.
Eyetype is proud of herself - on other posts she calls herself an old hateful bigot or
something to that effect. I just totally avoid anything with her name in it - such a waste of eye sight. Obviously, her husband, if she ever had one, checked out on her, and she's a miserable evil person. Poor thing, though its hard to feel sorry for her when she's so ugly.
No advice, but humor.. my girlfiend calls that "the speed of loneliness"
x
Kinda funny, they call themselves DTS America, but help desk calls are from India. sm
Otherwise, though, the people are good to deal with, pay on time. I only worked part time, and my account was on ExText. After 90 days, you can have direct deposit.
Kinda funny, they call themselves DTS America, but help desk calls are from India. sm
Otherwise, though, the people are good to deal with, pay on time. I only worked part time, and my account was on ExText. After 90 days, you can have direct deposit. I quit a couple of months ago and still get emails and phone calls asking for extra help, so maybe whoever said they are disorganized is correct. I didn't care for the account I had, but my supervisor was great.
I guess I do ... well worth it for business, plus I make tons of LD calls to friends/family. nm
x
I do use a C-phone, but...
The program that we type into is web-based and is the absolute best I've ever used, because it's so simple and fast. My C-phone is hooked up to my DSL via Vonage www.vonage.com, so I pay $27 a month long distance. I think there are some accounts, however, that actually use a .wav pedal. I just don't happen to be on those accounts.
Does anyone have DSL and use a C-phone? - sm
I need to know if you are on-line (DSL) and working on your C-phone (same line), does call waiting still work?
Thanks.
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