outsourcing means the work is sent outside the office
Posted By: IC on 2006-07-14
In Reply to: Medical Office Outsourcing - Does that mean what I think - it does? Do they outsource?
so if they do not have an inhouse transcriptionist, they outsource the work to a service or IC. Off shoring is work done somewhere outside U.S. However, most people do not make a distinction between the two. Outsourcing CAN BE offshoring and often is used interchangeably.
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Clear that she means outsourcing to
xx
Medical Office Outsourcing - Does that mean what I think
Just curious if anybody out there knows.
I don't work in the office and never claimed to. I am just saying that since the new office open
October with everyone of the admin staff in one place, these problems do not occur any more.
Can't get paid in the office if you don't work in the office.
JLG has MT's working at home, not in the office, not to mention working out of state. The mail is the only way to get paid since they have temporarily suspended direct deposit. The only ones getting paid on time are the ones that do work in the office, like the management and people answering the phone.
Outsourcing our work!
Great idea - Donna - If we got organized and spread the word as to who to work for that was not doing this to a major degree and let our local medical community be aware of the dangers of the medical records not coming under any privacy laws and the patients response to this - then we could make a difference. If we could only get an organized effort going - I would be more available and willing to help - even if it would mean a trip to Washington DC on my own dime.
Please let me know what kind of efforts I can join to fight this - are there any around Tampa Bay? We should be organized in our fight and bring this up at the local medical association meetings and convince the doctors that a penny saved is not necessarily a penny in the direction of 'best practices' in the end! Please feel free to e-mail me anytime. Let's Roll!!
Outsourcing is a hospital sending work out to SM
be done by a service (for our purposes, this is a good definition), while OFFSHORING is when a hospital or service sends the work outside the U.S. (like to India, Pakistan, Phillippines, etc.) to be done.
That is talking about outsourcing not off-shoring work. NM
NM
My thots exactly. Why not pull some of the work back from outsourcing
and ask us if we want to learn a new platform rather than telling us to take the day off or telling us to adjust schedules to meet the demand (which there is none since I already do that). There is no work and they continue to send work overseas. They continue to put new people on to help and we have even less work. Management is not concerned about the peons, just their own fat paychecks and fun times in the city.
TransTech has lost work somehow, somewhere . . . or outsourcing/offshoring it !
How could Transtech mgmt be so noncaring of their MT's who provide their paychecks for them??? Yet, they care NOT of the MT's get a paycheck or NOT.
Soon to be gone from TT. Not what it was cracked up to be from the beginning.
TransTech has lost work somehow, somewhere . . . or outsourcing/offshoring it !
How could Transtech mgmt be so noncaring of their MT's who provide their paychecks for them??? Yet, they care NOT of the MT's get a paycheck or NOT.
Soon to be gone from TT. Not what it was cracked up to be from the beginning.
Mgmt and those leads/sups who are STEALING our work should add money to the piecework MT's paychecks every pay period that we make less. Oh, boy, you are really good mgmt at TT !!!
The sweet talk from most of your mgmt-type people wore out VERY QUICKLY. What is left from TT for the MT's -- NOTHING but low and no work.
Mgmt, SHARE YOUR PAYCHECKS/GAINS/BONUSES with us lowly *per your opinion of us in reality* MT's who type our fingers off so that you can GET ALL THAT MONEY for YOURSELVES !
Between the outsourcing and overhiring, there is absolutely no work for anyone/anything American, pe
nm
She probably means the lack of work.
Always had a ton of work to make up, but never had any work to make it up with...always got e-mails telling me everything looked good, BUT I needed to get my line counts...it was literally impossible for me on my account and my supervisor never got in touch with me when I e-mailed multiple times about getting other accounts. Got multiple e-mails about how good I was doing and just regular company e-mails daily, but never anything about another account. I got frustrated with never going over $300 every two weeks working 25 hours a week. 
Other than that everything was great about the company. No complaints other than that. Would still be there if that wasn't the case.
IC means they cannot tell you WHEN to do the work, only X amount
Otherwise by IRS definition you ARE an employee. I have been seeing a lot of ads lately where companies want ICs for particular hours, and I can't believe people fall for that. The definition of IC versus employee is simple: Who has control? If you have control, you are IC. If the company has control, you are an employee.
If there is no work everyday almost all day, that means how does anybody?
how can you meet any kind of line count? I can't being on and off all day.
i love EHR!!! means I can work from anywhere
x
What it means: "Not enough US MT's who want to work
Reading between-the-lines:
'--- which is exactly what we planned when we dropped US MT pay, so we'd have an *excuse* to choose offshore first, US workers second.'
That eScription ad sure goes against 'Truth-in-advertising', doesn't it?
80% of work is VR/20% is straight which means...
probably 95% is VR or it is an overflow account...but you are right, just saw an IC for 8 cpl for 3rd shift!!!
The hospital I work has no intention of outsourcing...physicians and administrators want inhouse tra
and Medquist hasn't bothered us at all. Our reps are still the same personable guys they have always been.
She means asking MTs to work OT but not record hours
not her own
Which means you can get a lot of lines by doing shoddy work? nm
x
I think she means clinic work in general.
x
"Just me" means just me and no one else, that simple, go to work
nm
Poster means work any possible time you can to get in your lines.
x
Which office do you work out of.
:
not better if you work in the office. everyone is
related to everyone else and tension so bad you can cut it with a knife. Too much favoritism.
YOU DON'T WORK IN THE OFFICE???
HOW in the world do you know what happens and what does not happen? I cannot believe this. If I were administration at KS, I would fire your patuty ASAP.
I hope you know that you are making this company look really, really bad. They don't need any help with this, trust me.
But would you want to work in an office again?? sm
Not me! While I agree that I'd rather have my records done in the US, I resent the implication that US-based MTs are unprofessional just because we work from home. It's as much of a REAL job for me working from home, as it was when I worked in an office setting (shudder)!
I work for the Chicago office
I have worked part time as an SE for about 2 years or so out of the Chicago office. Overall, I would recommend them. Everyone in the office that I have dealt with is very nice. They pretty much leave you alone to do your work, although do require you to submit a schedule. Lately, we have had lots of work, even with a couple of bonuses offered lately, although sometimes in the mornings work will be scarce. For about the first year I was there, running out of work was a daily occurrence and the only way to get any lines was to work at night and work multiple accounts.
The only concern I would express is that there is a history of overstaffing of the accounts, and if you are counting on them for your only income, you might think about keeping a backup job. (I have another full time job, so MQ is just extra $ for me).
Good Luck 
How is the MQ St. Louis office to work for?
nm
I think its the "Dallas" office but my work
is out of Mississippi.
I have NO idea if this is a new pay plan or not.
I do know that because I signed on as an SE, I don't have any benefits. Just pay.
Actually I work in an office and have for the last 20 years.
I work at home for six months and then go into the office for the other six months out of a year. My point was that you are are judging everyone for saying negative things about different companies. We express our opinions about different companies and try to help others out before they accept employment with them, or dish out a bunch of money for schooling.
If you want positive things about companies, why wasn't your question "what is the best company you have every worked for" and "which school is the best to go to for medical transcription"?
I happen to like my job, enjoy the people that I report to, and wouldn't change it for anything.
I work for that office, they are nice. nm
xxx
I work for the Nashville office...
I do acute care work. I had less than two years' experience when I was hired. I tested for clinic work but they asked me if I'd be willing to do acute care even though I had no experience with it. I have no idea if 0.825 cpl is a good hiring rate. I was coming from a company that only paid 0.065 cpl so it was better than what I was making.
C.C.
I live in KY but work for a PA office
and haven't received it either.
I work in a doctor's office. SM
I got a $600.00 bonus.
You can work in the office or at home....
if you dislike the office, or find it tense, you should ask to work from home. There are only about 15 people that work in the office, most are not transcriptionists, and my experience is that they would rather transcriptionists work from home.
Life's too short, go ahead and make arrangements to work from home. Why would you want to work in the office, especially if you dislike it so much?
I don't work in a transcription office but I
certainly don't work in my living room or bedroom. I have a dedictated office in my home. You insult all home workes with such broad statements.
I do not work in the office but I love my job. I have never sm
had broken promises, have a lot of work (1500+ lines every day), get paid on time AND I have spoken to the owner, who has always been very nice to me. I do not talk to her often, only if she happens to answer the phone when I call, and I have never talked to her about an account. I would go through HR or my lead if I were to need more work, which is what you are supposed to do.
I have a friend who also worked at Keystrokes but it did not work out for her ONLY because she thought she was special, tried 4 or 5 different accounts, refused to deal with anyone except the owner who repeatedly told her to talk to HR, complained about everything. She finally went to another company when her lead expressed concern about her quality.
Guess what? You might not be surprised that she has been to 4 other companies since that happened a year ago and has the same supposed complaints about every company out there.
Maybe you thought you were special and went over everyone's heads. Why would you bother the owner of a company? It sounds like you were offered many accounts but didn't like any of them from your post. Perhaps the problem is with YOU. But of course not.
I work IN an office for a Dr. who refuses to use VR
nm
Yes I work at TT, Wal-Mart & a vet's office
Three jobs. Wasn't too hard to get. I like TT and hope that work will pick up with the new accounts but in the meantime yes I have to feed my kids and me.
Me too. I work in a Drs office, they are switching to
nm
Does anyone work for the Buffalo office of MQ and how do you like it. Do you get one main to mostly
work on or how are things managed there.
Anyone work for the Medquist Illinois office?
Just wondering how they are.
Which office are you in. I am in Amherst and always out of work along with everyone else. What good
do the incentive plans they bring out do if we have not work. Isnt that crazy. You get x amount of money for x amount of lines but no work and now they will give employees more leeway to get their lines in so we will all be fighting for lines at all hours.
Call the office and hopefully they will follow up with more work. nm
x
Do you have to be local to their office in order to work for them? nm
xx
Working from home/office work
I feel I need to speak up. I understand that the industry is going backwards in pay and for all of the more experienced MT's this is really degrading from what I hear from some. I understand and I would probably feel the same way. This is a craft. Not everyone can do what we do. It is a very hard craft. We should be paid what we are worth. There is no doubt about that but I also know how it works in an office in this industry. Being in an office is awful! I did it for 15 years. I worked at 2 different companies and both took advantage of the hard worker I was. I had MULTIPLE jobs and was not compensated for it. When I hear MT's complain about how bad they have it I want to scream. Yes, the pay is an issue. Yes, the belittling emails from managers is ridiculous. I completely agree and all of those managers should be let go but you do not know how awful it is to be in an office setting dealing with those belittling managers.
Trust me everyone in the company you work for or wherever that is not a VP or CEO is going through hell on a daily basis and not getting paid for it. You are making a lot more money for the time you put in than the people working in the office mostly. The people in the office are probably working on salary. When you figure the hours they work and the amount they are paid that are probably making about $5.00 an hour or less. They also have to work nights/weekends etc. from home. They also are having to listen to all of the MT's daily when they have a problem, they call in giving a excuse as to why they cannot come to work and trying to scramble to get the shift filled when the MT is really not sick as she said, problems dealing with the clients and their complaints about the work or turn times, problems with MT's and editors fighting via IM or email, problems with the Sales guys telling potential clients...oh yeah, we can do that...when we CANNOT.
I could go on and on. Being in an office is a lot more work than you would think. I would be greatful for what you have. I am not bitter at what I have gone through in an office setting. It got me to where I am today. I just want to let you know it is not easy working in an office and it is a lot harder than being an MT when you can type and then stop for the day and not have to answer to others and deal with their issues. Being an MT is a craft and it is hard...just be thankful!
Have a HAPPY HOLIDAY! Be joyous! Feel Blessed!
The main office was in Bolingbrook but they built an office in Yorkville last fall. SM
I think that the owners live in Yorkville, so it was built close to their house. Nice office, just pretty far out.
Is this the same office as Amherst. Why do they constantly run you out of work at Buffalo with no
explanation. Well, a lot of offices that are closing are shifting to Buffalo so I will be very unhappy if I lose my accounts and I will be long gone. Are you losing a lot of MTs at Buffalo because of this.
Does anyone work for the Buffalo/Amherst office of MQ and do you get bounced around a lot on
accounts or do you have a main mostly. What can you tell me about these people.
Is everyone in the Amherst office being run out of work or how are they dealing with this situation
if you are out of work. Anyone with any experience with this at Amherst that can shed some light on what to expect at this office from what you have experienced. Thanks.
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