or that 20-30% went to dictaphone/ichart
Posted By: mt2t2 on 2007-02-26
In Reply to: Transtech - mts
too many cooks..........
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Dictaphone iChart system?
Has anyone heard of this program for transcription? Opinions, good or bad?
TIA!
K
Nuance is the parent company of Dictaphone. Dictaphone makes ExText.
s
Does Dictaphone obtain the accounts for the companies who use Dictaphone EXText?
I was just wondering if this is the same as it used to be. Dictaphone installs the equipment in facilities and then gets a MTSO to take the account. Therefore, the MT company never solicits for accounts, but Dictaphone notifes them when they have installed equipment in a hospital.
ichart
Just curious if anyone is having problems with ichart line counts for the last 3 days?
ichart
Go to this link and put in your ID with the number part for the password. https://admin.ichart.com/login.aspx?ReturnUrl=%2flogon.aspx. Go to My Line Counts. Choose the server. Go to Specify Date Range. You can choose any date range but always for the end hours put 23:59. HTH
When you are in iChart...sm
you can see it broken down by hospital. Make sure you are using Internet Explorer. When you get into iChart, you ask for My Line Counts. Once you are in that screen, up in the right hand corner in green is Specify Date Range. Click that. Select the day prior to today (on the left calendar) and today (on the right calendar). Set the time range for 2300 under both calendars and click Submit.
This will give you an accurate count for that day, EXCEPT that during peak hours it may take an hour after you have finished working to give you the final count. After about 4 p.m. EST it is only about 10 to 15 minutes for a final count. It breaks it down by hospital, but also gives you a total.
You can figure 1 day, 1 week, 1 month, it doesn't matter to the program. Given the delay, it is very hard to tell how many lines you are doing in an hour, at least during the day. If you only interested in totals, that is easy to figure out.
Not ichart
I currently work for another company. I type in Extext. My line count is always there whenever I want to look at it. Slow server, thats bull. Write to iChart.Team@Dictaphone.com they might be able to help you with this.
ICHART
Has anyone worked on this, if so, what did you think about it? And productoin wise? Thanks for any information you might have. Have a great day!
iChart information
I guess I'm just curious about how to use auto correct or normals, stuff like that. I'll be starting with TSI (Transcription Services of Illinois). Just waiting on Dictaphone to get their stuff straight.
It was a problem with ichart
We were sent email by the company explaining the problem and the issues were resolved. Transtech is honest and forthright about their business and some of the posts bordered on slander, I assume that's why they were removed.
No, not an Ichart problem...
it is because TT tells Dictaphone what to set TT's line count for...this often happens with companies who use ExText. That's why I left.
Not an IChart problem
Is 100% correct. The above poster has it correct. Companies tells dictaphone what to count and that is the line counts you get.
iChart platform???
I am about to start working for Focus, and I was wondering if anybody can give me input on how iChart is to work on. Is it very MT friendly?
TIA!
ExText - iChart platform -- HELP!!!
 I am starting with a company that uses this software. I've never used this before and I'm FREAKING OUT. Can anyone offer any advice on this software? Bea
Companies using Extext/Ichart
I got a very interesting email from the Ichart team from Dictaphone. I had written them because I had been questioning my low low line counts with a particular company that I am no longer employed with. They had disabled the control I feature so you could not see your session statistics. The excuse was - they didn't pay for headers or footers thus the line count not accurate. Well, fine and well, I asked for a breakdown report by report of what my line count was for each of my reports. I was told they didn't have this information, I was told by Dictaphone in this email that the administrator certainly does have this information, and that the way lines are counted varies and are totally set by the administrator (or your employer). The Ichart team did tell me they are working on getting that available on the Ichart site so you can see report by report what your line count is. I think this is the only fair way. Line counts should be verifiable for each report, not just a lump clump number. Lets say you did 700 lines like I did one time. Well, I did about 28 reports. These were H&Ps and consults mostly with very minimal progress notes. Do the math, the 700 lines just does not add up right with the # of reports. So, bottom line, if going to work for an account that uses this system beware, ask questions. There are a lot of companies out there using it and disabling the session statistics
Been working for me right up to this moment, Ctl/I and iChart, since Fri. nm
s
Be sure to put ichart "to" time in as 23:59
..
Send file in ichart
Ctrl+N = to send a file, but only if it does not have any blanks.
Ctrl+L = to send for review, or if it does have blanks.
Will Ichart interface with Instant Text?
x
If you have to use what THEY say to use, you're stuck. Ctrl + I and logging in to iChart do not
g
To clarify I get around their game & count my own too - ichart is short!
Tired of being ripped off
Ichart does not give us the # of reports, lines per report,
but does give a pretty instant line count, most of the time. However, that counter is set which ever way the MTSO wants it to be set. They have complete control of that setting and what the MT is paid for.
At least, that is what I was told. Inhouse we could use Ctrl I at anytime to get our exact line count -- true line count with every stroke counting.
Documented line count each report, then compared to ichart end of day
nm
If Ichart deducts 8% from ExText line counts, you are actually not getting paid for spaces
It is the equivalent of a 70.2 character line with spaces, 65 characters without spaces.
Doesn't apply if your OSI account doesn't use Ichart.
It is the Ichart only for OSi where you are cheated.
dictaphone
MQ does not own Lanier. Dictaphone owned/bought Lernout and Hauspie which filed bankrupt in 2000. MQ/Phillips in bed....
Dictaphone
Does anybody work for Dictaphone? We have recently learned our transcription department is going to outsource our work to them. I am curious how they are to work for.
Huh??? I don't think Dictaphone...
...is an MTSO or has an MTSO division. Dictaphone provides equipment and service to MTs/MTSOs. Sales, tech staff and, perhaps, former MTs work for Dictaphone. Whoever told you Dictaphone is probably mistaken.
Anyone, correct me if I'm wrong...
Dictaphone
Was informed they partner with MTSOs who use their software.
Dictaphone
Sorry, forgot to say I am working on the Dictaphone platform.
Dictaphone
I just started using the Dictaphone platform last night and can't believe how slow it is. I too am doing QC and it is going to be hard to make any money. I was wondering if it was just my computer but I guess not if you are having problems, too.
Dictaphone/TT
You are 100 percent correct. There is nothing so frustrating as trying to get seemingly intelligent people to understand such simple things. They automatically thought it was TT trying to trying to grab that extra few cents for each report. I've personally come to the conclusion that the negative people who post on this board are disgruntled ones who cannot and will not perform to standards, possibly have been released and then the ones who are trying to be loyal to MQ, KS or others (possibly even the head honchos of those companies)and come on here to disillusion others. A company speaks for itself in the way they treat their employees and the quality of the product they provide. If you are a current TT employee you are getting plenty of work. If you're not getting a full paycheck, then you are not performing to standards. Simple as that. Don't take it out on the company just because their platform is not what you're used to. And go elsewhere to bellyache. Some of you are not content if you don't create something to complain about.
Dictaphone
I assume it's just a cost issue, just as some companies provide you with a foot pedal, some make you buy one from them and some loan them to you for a fee.
Medware uses Dictaphone
nm
OSI uses Dictaphone Extext
...
Dictaphone check this out
http://www.dictaphone.com/nuance/Dictaphone_FAQ_External.pdf
Dictaphone/EXText
EXText is the word processing program which works with MS Word and is marketed by Dictaphone company. Transnet is the voice file player that works along with EXText to play the voice files. Hope that helps. :)
Dictaphone ExText
nm
Dictaphone Ex Speech.
s
I had some Dictaphone problems but not as bad as you (sm)
I think they are getting it worked out though, hang on, it's a great company.
DICTAPHONE EXTEXT
Can anyone who uses this program tell me if there is a way to slow down the voice or speed it up? Thanks for any help.
If you are on the Dictaphone side, you are definitely NOT -sm
on one of their hardest accounts. Their hardest accounts are done on Merit and by Medware India (who funny enough, can't understand the ESLs there either).
You obviously don't mind that over half of their staff is off shore and they are constantly moving towards having 100% of their work done either by VR or by off shore MTs.
I once thought I would retire from MedWare as well, but I decided to get out when I saw the writing on the wall with regard to their sending work off shore.
I currently work for them on the dictaphone...
side and REALLY enjoy it. The benefits are good and the platform has been easy to work with. They also have holiday pay, vacation pay after 1 year, sick leave, and other benefits for fulltime workers. I am not sure what the starting pay range is, but they are an AWESOME company to work for. HTH!
Dictaphone has been busy....
and I have yet to run out of work. The only time it was slow was on the 4th of July (which is not unusual considering it was a holiday), but I have not had any problems with running out of work OR management. I've been with Medware now for almost 6 months and REALLY like it!
dictaphone EXT, love it, yes to the others. nm
;
I have over the 512, my problem with Dictaphone...
is when I do long reports the system locks up and I end up losing my reports. If I only do short reports I do not have the problem, but if it is over 9 or 10 minutes, then the ctrl A tries to lock up or when I do the ctrl N it sits and sits and sits and never comes back to the menu screen. I have plenty of memory, as I have used Dictaphone for a different company on this same computer and never had this problem, so not sure what the deal is.
Not just DQS, OSI uses Dictaphone & configure it to
...
Unethical??? Tell that to Dictaphone
Perhaps the note from Dictaphone was (sm)
something they just found out and all along it has been giving you MORE lines and this note was to inform that it is now corrected and what you see is truly your line count. This, of course, would make your true line count seem lower but would now be accurate and all this time you have actually been overpaid?
I am not saying this is the actual case, but the note was very vague and could be a notification to the MT that things were not adding up in the past correctly and the situation has now been resolved. This would leave the MT thinking they are being skimped now, but in actuality they are now receiving their true line count.
Just a thought!
Dictaphone platform sm
Anyone know of any companies out there that utilize the Dictaphone platform? Any help would be great.... TY 
Please, do not blame Dictaphone,
they are only doing what company says to do, they state that. The problem is, you don't know what the company tells them to put it at, unless Dictaphone does not know how to do this. I have found the most honest accounting is when you can go into sessions and it shows you the number of reports you have done and the line count. it is hard to manipulate line counts when you can double check them. You cannot do this when you have to go to the Dictaphone web site to get a conglomeration of line counts with nothing broken down. No single numbers, just the total line counts. Thus, if you lose 2-3 dictations in a day, no wonder you line count is down - your company gets the lines but YOU don't, not if the reports are dropped.
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