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Serving Over 20,000 US Medical Transcriptionists

operations director

Posted By: gonegonegone on 2008-02-07
In Reply to: I'd like to know.. - sm

Call their nashville office and ask


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I tell the operations guy how
much to send me and I have 24 hours to get it back to them. If I want a day off, I just call or email and tell them I'm not working today, tomorrow, whatever. I'm never out of work. I'm on a different time zone, so he sends me my work the afternoon prior so I don't have to wait until he gets in since I like to start early mornings. It's not in a queue so there's no pulling it over. I just tell him how much, he sends it through the server, I download it, work it and send it back. I love it. I like this company better than any one I have worked for, although that's not a lot!
Operations are in the US - sm
QA are ALL Americans as are the team leads, etc.
I wonder if K.C. will have a job.. there are no 'U.S. Operations' anymore to be VP of!!! nm
x
BIG 3rd on the operations manager! sm
She is as nasty as they come. Sweet as sugar until you have worked there for a little while. I REALLY suggest you stay away. They don't value their employees in any way.
email operations
with this question, they will tell you.
did you talk with the MDI techie/operations?
x
And the director of HR. nm
...
I am disappointed too, but then again, the new operations manager used to work sm

at Medquist, so obviously outsourcing would not be something unfamiliar to him.  I have worked with them for over a year, and I truly believed the family thing that was pushed, but it does not have that feeling anymore.  I need to talk to Tonya, but my gut feeling is to walk away, just scrape it off like something bad on my shoe and move on.


I'm sure you can find something else.  The great thing about this industry is you can always find another job.  It may not be ideal and exactly what you want at the time, but something to get by until the right one comes along. 


Good luck! 


verification of foreign-based operations







Q.  Who is Focus Infomatics?
A.   Focus Infomatics is one of the most respected speech recognition services organizations in healthcare, serving some of the U.S.’s largest healthcare organizations. The company combines the use of speech recognition, a web-based editing platform and an optimized India-based operation to achieve superior customer satisfaction, turnaround time and cost efficiency. Focus’ practices have garnered the industry’s highest customer satisfaction as evidenced by its 2006 Best in KLAS® ranking by KLAS Enterprises, an independent organization that monitors performance of healthcare vendors worldwide.










Q.   Where is Focus located? How many people work for the company?
A.   Focus has operations in both India and the United States and has more than 1,500 employees and contractors on staff.

It's actually the QA director in disguise
It looks like the type of junk she types.
BMTS and DIRECTOR, anyone know who sm
these companies are? Posted on job board.
sorry, I mean not the HR director, not department. A recruiter is usually under sm
the HR department, but is not the director unless it is a company that is so small there is only one person doing everything. If you did a chart, there would be the HR department headed by an HR director who is responsible for the administrative things in HR, not recruiting. Most directors really are not good recruiters. Most directors are also lacking in the people skills, but they are knowledgeable in all aspects of human resource law.

Sorry to say department above. I was thinking one way, typing another.
You talking about that goofy director they have?
Or how about the wonderful crab in QA?

Overflow work means you do not do full service work for the hospital. They send the company what they want to have transcribed, the company does not get all of the work. They do the overflow work for an HMO, several branches of it, but they do not do the full service work for them. They may have a nursing home or 2 that are full service, but that is about it.
Don't forget the corporate director of HR
He's a piece of work too, totally nuts!
One of those wacko posters was the Director of HR!

 I know because he sent me nasty personal emails from a SoftScript email address with his signature block at the bottom.  I sent them a resume.  The next thing I know I get a not so nice email from the recruiter telling me I didn't pass their test and did not met their minimal requirements for employment.  I questioned her as to how she could determine this without my testing.  My resume clearly states almost 20 years of acute care MT experience with high QA scores consistently.  She insisted I had tested with them and failed.  I think I would have remembered taking the test.


I was blasted by the recruiter in an email.  I was frustrated and I posted here about a ditzy recruiter at SoftScript.  Well, this opened up a barrage of nasty, almost threatening emails from the Director of HR telling me I was just mad cause I was turned down, how bad my test was and my lacking skills, he knew I had been fired from all my jobs, what a wonderful MT the recruiter was, etc.  I still have the emails if anyone cares to see what type of management professionals they have at SoftScript.  Anyway, then the wacko came on here and started to do the same thing to ANYONE who said anything negative about the company, including another MT who had the same thing happen to her as me, turned down before she even tested.  So to sum it up in a work PSYCHO!!


 


The basic 4's are: history and physical, consultation, operations, discharge summaries. sm
Radiology is not one of them. Sorry, but I don't have an answer for the strictly radiology question.


HR Department at Keystrokes is a director, a clerk/secretary sm
and a recruiter. The director is new but only does the legal stuff and is working on the benefits package, etc. The clerk is doing the paperwork. The recruiter is doing the recruiting, interviewing, checking references, passing hire info on. The pieces are in place now and you just validated what has just been put in place. I know there is talk of a second recruiter, one for radiology and one for medical records, but I think this is still in the baby stages. The HR Director heads the department but will not recruit.
Poor choice of wording - not management, new director.
nm
Focus is advertising for "Senior Director of Recruitment"?!?!?!

What in the H-double hockey sticks is going on over there?  The senior director of recruitment has to transcribe and format reports? 


What kind of a circus have they got going on?  They lay a bunch of people off and then post this bizarre position?


Run, run, run from focus as fast as you can...


The new Sr. Director of Recruitment is insinuating they are not an indian company...
by posting on another site that 90% of Focus' operations were onshore in the U.S.  Totally false.  And you are perpetuating the fallacy by saying there is change in the wind.  The truth is there will never be change at Focus.  It is an Indian based and run company!
Only thing Focus has in US is payroll & recruiter. All mgmt., IT & acct. operations in India. nm
,
Uumm, fellow MTs. Why would a hospital director be coming to our lil ole board??? nm
:+
A friend of mine works for a hospital that has hired a director from one of the hospitals in
Pittsburgh and she wondered if he outsourced a lot of work or what he did when he goes into a new hospital.  They have all at home employees now.  I believe it was Allegheny Hospital.
our own Claudia Tessier in 2003...she is executive director of Mobile Health Care Alliance. check t
http://www.mohca.org/presentations/MoHCAintro0103.pdf

this is, in fact, doing away with medical transcription as we know it. rather than free text, there will be standardized text at point-of-service. even coders and billers will be replaced by the computers.

this is at the MOHCA site as well.
go over the supers head to the head of operations. sm
Any STM that does not reply to her people is a jerk and the head of operations needs to know.