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Serving Over 20,000 US Medical Transcriptionists

not true; are you disgruntled?

Posted By: n/m on 2007-09-27
In Reply to: There are Indian MTs working on ALL the accounts. - Please do not BS.

nm


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Disgruntled?
Romey you sound very disgruntled. What happened to you at this company? As far as their way or the highway, what company have you worked for that lets you have it your way? Not trying to sound mean, but each company has their own rules, that's why we have a choice of what company/rules we want to follow. Are you saying you want to decide how you want to work for a company and exactly what you will/will not do for them? Weird...
Disgruntled?! I think not.
A little after the fact, I just saw your post tonight. So, in response, not all things work for all people. Also, thousands of foreign companies have a corporate office in the States so they can operate globally, pay US taxes, work American staff. Even though Focus has an office in Massachusetts, all their equipment and QA and account management is in India. I believe all that is state-side is like sales, recruiting and HR, probably accounting, etc., for the American workers. If the Massachusetts office closed Focus still would be able to operate on their own, they'd just have to get their own accounts (my guess on all this). It's a global partnership. So, here's my thoughts. There's a phrase from somewhere that holds true here, it goes like this: So many people can't be wrong. I'm sure many unsuspecting MTs tried Focus. I did 3 different times! I guess 3rd time was the charm. First two times really had a hard time making any lines though, but then got some of my own local work instead and resigned. The third time I was recruited though, then I made the commitment, this time I'll make it work, but alas it never did. My last go-around was the tie breaker. I really needed an income, they re-recruited me, I was happy to try again. Got reset up and was ready to start work on the startup date. At 6 a.m. I log in and there's no work, none at 8 a.m., 10, 12, 2, 4--nothing all day! That first day came and went without any work ever in my queue to download and type. Next day same thing. Third day same thing. I was in total shock! I could see the rent payment disappearing as the minutes ticked by. I went ahead and tried to get some answers, IM and phone calls to everyone I could, emailed both the recruiter and the guys in India. It took 3 days before somebody let me know that the account I was hired on for wasn't going live for another 3 weeks!

See, that's just a lot more than just complaining about them being in India or being a disgruntled MT. These are serious conditions that can truly (this is how you spell it) mess up your income. The recruiter misrepresented the startup schedule (come to find out she claimed she didn't know the status because India hadn't told her about this account start date). I agree that being in India doesn't seem to matter, nor does the Phillipines or China or anywhere else this stuff goes. The problem with Focus is the recruiters and the managers don't know what the other is doing. I think it's a perfect place if you can just go along with everything, but in my case I couldn't wait three weeks for work. I was offered some pool work while I waited for the major hiring account. I did my first five reports (that's all that's allowed per day during the 5-day trial period). Those reports were returned later to me from QA feedback and I was shocked to discover my original typing had been retyped--with errors. The feedback had those errors corrected and of course my qa and pay was docked because of them. (I know this is true because I saved my originals--why I don't know.)

That was it for me, I truly love the Escription platform but it's not worth it working for them. I've been an MT for 11 years, it's not a lack of skills (I work for myself currently, as well as one terrific online service). And this is totally an opinion of not so much a disgruntled MT, but one that was sincere about doing good work for good pay. In general, I don't think they are rude or evil. The one guy named I---c in India is the best. His new team not so hot. It's just that the different divisions are totally not on the same page, and then the mysterious re-typing done somewhere in the universe, which no one ever responded to my emails and IMs about that! I'm glad it's working out for you. Believe me, I'd be there today if it hadn't been for the above to reasons because of Escription. And, it is true they paid on time. Just sad though. They emailed me for months after I quit trying to woo me back yet again. I'm sure that blind email goes out to hundreds of former MTs who had tried it with them. Best of luck to you. This is way too long, not a bash, just kind of a sad commentary.
I'm an ex-employee and I'm not disgruntled.
This crap exploded after I left and I had kept in contact with people I knew when I worked there and I can assure you it's all true.
I think this is one of those disgruntled employees ......sm
Trying to start something. Anybody with any common sense can see that.

I am certainly not fooled.
obviously the same disgruntled employee from above
x
I'm not a disgruntled MT wanna-be. I'm
and she's a suspicious, condescending, controlling person. She doesn't like anyone she can't keep under thumb.

It's no different discussing her than discussing companies.

Go away if you don't like it, Laurie. We see your rose-colored glasses -- they have a fracture in the lenses, dear! LOL

Alot of BS probably from disgruntled ex
Running out of work? That is the biggest crock of **** I have ever heard. I am so busy right now I don't know in which direction to go. We have so many different hospitals that I don't know which one to do first. Most people that badmouth a company is usually because they could not cut the mustard and got canned in plain English. JLG is one of the top notch companies and one of the best I have ever worked for. They actually care about thier people. You don't find that very often. Anyone who says they ran out of work is just talking out of thier ***
Who is the disgruntled and bitter one here??
I'm honestly not trying to ruffle feathers, just trying to understand where all of the bitterness and pinned up anger comes from on this particular board. I'm a member of some very diverse forums where the topics range from taming naturally curly hair to finding the best vasectomy reversal surgeon. MT Stars is supposed to be a place where professionals can come, share resources, and build one another up. All some people ever seem to come here for is to tear others down. It's really sad to see such hateful, ugly remarks constantly being made at MTs just for asking a question. If you don't have anything positive or beneficial to bring to the board, why post at all? What do you gain by posting insults hidden by an alias??

Is it the isolation of working at home that causes so many otherwise intelligent people to lose the ability to interact in a civil manner? If I ever become as angry as some of the people I've seen here, I'd be making a career change.

Stepping off soapbox now and getting back to work.
Disgruntled employees
I have read on this board that people who post a bad thing about a company are disgruntled employees.  A disgruntled employee would usually be one who has been fired, and no one who posts has been fired.  Usually, they are employed and want advice on a new company or have quit, not been fired.  Most of us know there are a lot of really bad transcription places out there.  Once I saw someone say recruiters post here.  Well, that might be true, who knows, but if they do and say fabulous things about their company, that just isn't fair.  I hope that isn't happening.
You must be disgruntled ex-employee if you cant
x
sounds like your disgruntled
your facts are screwed up Displaced

nothing is going offshore

there is plenty of work coming in and all US accounts

why are you the only one I see on this forum crying about not having a job?
That is incorrect, this is a disgruntled MT..nm
xx
there doesn't mean we are all disgruntled ex-employees ya know

DO NOT BELIEVE "BEWARE" - she obviously was a disgruntled transcriptionist - sm
I have been transcribing for four years for them. Have a large account, and only a couple of times in four years have I had a very slow period (maybe lasting a week or so) where the work was low - but as anyone would know, hospital admissions usually go down in the summertime, docs go on vacations, etc.

They do have a couple of accounts that the HOSPITAL is absolutely picky about, i.e. they want the commas and the periods and the hyphens where they belong and they want the report spelled CORRECTLY. But a hospital has EVERY RIGHT to expect that from a transcription vendor. Maybe "beware" was on one of these accounts and just doesn't know how to transcribe!!
There are disgruntled former employees at any company
if you do your work and do it well you'll be fine at Diskriter.
Your not a disgruntled JLGite. YOUR LUCKY TO BE GONE
I agree. they talk about everyone who is gay, looks fat, is ugly, too skinny, short or bald. Funny, they must not have mirrors. The worst day was when the lowest forms of toilet sludge came from MEdquist. Ruin one and screw up another. It was wonderful before these outsiders came from there. I have been there years and years and have knowledge of JLG and everyone in the company. I work there 7 days a week and trust me they are not what Connie says they are. So get off it. And stop brown-nosing medquist. So your not disgruntled. They will use everyone and when they have used themdry they will do to them what they did to you and 5 others this week.  I dont need to know who you are but be happy your gone. I have to stay cause I have children. If I didnt, they would have kissed my left great toe and the right one years ago.
Sounds like disgruntled ex-employee to me!!!
I have never been chewed out but I have had issues discussed with me.  Some people just cannot take constructive criticism.
Dear DE (disgruntled ex-employee) as per my
x
I'd have to agree with you. Yes, you get a few disgruntled workers who probably
aren't qualified to be doing this work and get reprimanded or just plain unhappy and like to complain, then think twice about their opinion on a company, but for God's sake when people tell you that they aren't not getting paid on time, correct, or AT ALL, why in the world would you consider even taking a job for them.  I agree with the poster in that it does reach a level of stupidity and companies that have those kind of unethic and dishonest tactics just prey on stupid people who should have known better to begin with. I think everyone has a right to voice their opinion and experience, good or bad, and yes, some of it take with a grain of salt BUT if it involves your livelihood, a paycheck, then pay attention. I just don't get people either. Here's your sign   
This person is just a disgruntled former employee...sm
I replyed to this message on the main board as well. This person fails to respond there as well. I have been with Medware for over 3 years and it is a GREAT company to work for. They have made some changes over the past 1-1/2 years, but the changes benefit the MTs, so I am VERY happy here...pay on time every time, great pay, good benefits, great management...etc. JMO!!
This person is a disgruntled former employee...sm
I replied to this on the main board as well. Medware is a GREAT place to work. I have been with them for over 3 years. There have been a lot of changes over the last 1-1/2 years but so far, it has benefited us MTs. I am still waiting for this person to say WHY also, but so far, nothing...
Do not call me disgruntled - and do not make a judgment - sm
I am not lying about the people in the OFFICE leaving. Maybe you have the same contacts, but I sure as heck didn't.

NOTE TO MODERATOR: I am not using an angry tone - so please don't delete this.
You sound very disgruntled. Difficult to be objective
You have your opinion.

I agree with the OP, though.


You sound disgruntled; no wonder you weren't promoted from within... sm
sounds like sour grapes. Since when does top management share the internal workings and all the goings on with employees?
Glad that's true for you for 8 years. Not true for many. I love the company, but I do run out of
as do many others. Wish I were as fortunate as you.
Not necessarily true. That is not a true test of skill.
Do you know how many people get others to take tests for them? It happens and it happens more often than you might think. The only skill that shows anyway is that you can do it.

We are actually more than a transcriptionist. We are specialists in our field and we are supposed to know some things regarding anatomy and physiology as a working base. That's how we can judge if a physician dictates something in accurately and many do because they can't pronounce or just are not thinking. That's why our skills of basic knowledge come into play and that means basic knowledge of body parts. If our job was just to sit there and type without thinking about what we are transcribing, then all patients are in trouble and this is just based on what I see as a QA person.

It's more than just knowing how to transcribe and some of the companies have discovered how to know what your basic knowledge is based on what you have picked up with your experience by utilizing your references etc. Hopefully that utilization of your references has taught you something that does stick in your head.

Beliefs like yours are just so far off base. You have to know what you are doing. It's not just about being able to listen and type. Base knowledge is a very important thing and the services have to find a way to know that knowledge base that is there in your head.


Merry Merry for Disgruntled Employees
A few of the posters on this thread - obviously disgruntled employees gone from TTS - have been posting the same hate for
2-3 years now - at least - that I can recall. I am usually pretty patient with angry people - they all seem to have been hurt in some way - but I really feel like I want to say to the complainers about TTS in this thread: We have all one time or another been treated unfairly, been misunderstood, had things not work out. It's called life. The bitterness that seems to consume you, the hatred that fairly drips from every one of your posts - make me - and I am sure everyone else reading them - think if you have this kind of attitude, this kind of insatiable anger and neurotic need to have the last word - it is pretty apparent whatever happened to you at TTS - and I am sure other companies - was most likely due in large part to you. Being unteachable, stubborn, seeing yourself always as the one who was wronged - and who is always right - does not lend itself to success - anywhere. I am sure you have found this to be true in your life, not just your employment. For a lot of MTs I know cpl and the going rate is not the most important thing. Yes, it is important - and up there no doubt - but there are other things to value in a job, some of them you can't put a price on. I am very happy at TTS, not in management, and so are many others. It is clear you were not. Once again, it’s called life, it's not always fair, we all do things that need forgiving and have things happen to us that need to be forgiven. None of us is perfect, whatever label or job description we may have. My wish for you this Holiday, for all of 2009 - that you get over it, you move on, see yourself more clearly, and find someone who will remind you everyday of all the good there is in each of us -- and that 2009 will be the best year you have ever had.


This may be true... and that is philisophically true, but
and pay bills while being screwed? This is what I think the OP is scared of... I certainly agree and honestly think it is unfair to put people in this precarious position... on one hand be grateful you still have your job, or a job, and on the other, immediately there will possibly be a cut in pay, for which you may have to give up your home, or medicine or reduce your budget for food. I don't know if I am the only one, but I think the OP still has a good head on her shoulders and that may be the problem...at least for employers out there who are switching to VR.. and their employees
It is True
When really negative things are posted the company can request that they be removed from this site and it will be done for them. Take it from someone formerly on the inside. :-) I know.
Not True!
If you are working for CorT then you were invited to the meeting that we had today at 1:00 EST. They told us everything upfront and were completely honest. Focus chose not to have anyone representing them on the call. CorT is not being properly paid for the work that we have done and they are paying us themselves. I'm tired of hearing everyone badmouth this company, especially those that do not or have never worked for them. They are absolutely wonderful. They give every newbie a chance to earn while learning and our newbies are doing spectacular work...I know because I QA for CorT. If you choose to leave the company that is your decision, but they are going above and beyond the call of duty for those of us that work for them and the management is awesome. I plan to stay with them because they have been totally upfront and honest with us. Unlike some companies that I have worked for who never let us know anything until it was too late.
that's not true...sm

I post positive about MQ all the time, but I'm not a recruiter, or even management. I'm just a lowly MT like the rest of ya! So, nope, your theory is wrong!


That's not always true

Some people won't be able to edit as fast as they type.  The CEO said that himself in a conference call when he said that high producers in typing WILL NOT be able to produce as much in editing as those who don't do as well in typing.  If a person is typing 350-400 lines per hour now they're taking a pay cut. In all the con calls they've had I haven't heard of anyone being able to produce 600 lines per hour in full editing.  If you're mediocre in typing you should be able to increase your overall line production per pay period, but even then unless you're able to increase your overal production by 40%, you're taking a pay cut.


You are so right - everything you said is true!
Communication is nonexistent! They do not respond to questions nor listen to what you tell them. Many cons with this company. I'd say stay away!
That's very true.

If you don't normally type a high volume per hour, you will definitely increase your production in editing.  If you type 400 lines or more per hour, there is no way that you can edit 750 or 800 lines per hour, yet you will still receive the decreased rate for editing.  For some people who have been on the accounts for years all they had to do was pull in their self-made templates with the jumps programmed in and fill in the information.  With editing, some reports need to be corrected almost entirely or at the very least have full paragraphs that need to be corrected or moved.  The people making 2800 lines per day on editing are only doing minimum editing, which makes for an extremely sloppy report.  Ask some on the Forum about their QA scores in editing.  In a recent conference call people got low QA scores even though they followed all the instructions given to them about not changing certain things in the report that they had been correcting before.  They were told they were over-editing.  So when they stopped doing that their production went up, but then they got low QA scores.  Something has to change.  That means that either QA is going to change and allow sloppiness in the reports or people are going to have to start editing more closely to make sure that these errors are corrected.  That means closer inspection and more editing time. 


What is she saying that is not true?
c
Not true if they are an SE.
.
Not true......
I calculated my line count for a week, use normals all the time and got paid for everything.
It is true?
When is the takeover supposed to take place? Are the hospitals currently at Heartland staying with Spheris?
Not so true
I am not sure where everyone is getting their info from....I work for MDI-FL and never run out of work.
That's definitely not true....sm
There is plenty of work to be done, including some new accounts. I'm getting e-mails asking for overtime commitment not asking people to take off and stop working!
Very true...

So not true
only production and PTO time is accountable towards those 40 hours
__________________________
I'm wondering if you have all worked on the new platform?

When you fill in a timesheet, you write in your "down" time, your productive time, etc. If you are reviewing QA returns, DOCUMENT IT, you're paid for it.

Why not wait and see how the new plan (which is not really new for some of us it seems) works out? As I've said, I've watched this company for 30 years and this is a GOOD move.
That is not true. Many use 37.5, I have seen as low as 32
And insurance companies let the employer define "full time" so it is not for insurance purposes.
SO TRUE!
scary!
Very true. I am.
x
thats true sm
they dont bother you as long as you work your schedule. always work to do also. each time you run out, you let them know and they set you up right away with another account; just gotta learn each hospital's specs.
thats true too dr
and with that said, i also have been looking elsewhere. dang, for a while, i thought it was just me
now - I'm not sure if this is definitely true or not - sm
but I believe the current issue of For The Record does state that TRS does do some offshoring. I haven't read the article, just heard about it in our department today. cover of magazine showed tropical picture so we jumped to the article. Have to finish reading it though.

Heard the QA is good.
That is very true
I base my gross line count on Courier New, 12 pt. with 1 margins. My client can have any font, size, etc., but my fee is based on the above. I also include printing and pick up and delivery of tapes/transcription (and have for 10 years but that may change soon as I believe I may have sold the OM on going digital).
true
you are right, BUT there are some companies that offer benefits to their PT employees :)
This is very true. Also this is why (sm)
there are a lot of A MTs that are coming to GIMT. I do not blame them at all. The bell definitely tolled for me. Very bad company!!