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Serving Over 20,000 US Medical Transcriptionists

no raise, no surprise

Posted By: sm on 2009-10-05
In Reply to: Asked for a raise; no answer in a month - landroverlady

I think I should have had one a year ago myself, but dared not ask because of the economic situation starting to cave and as bad as I want to ask now, I still feel the timing is not right. So many are struggling just to stay afloat and/or profitable.


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That is MTSO PR b.s. A raise is a raise in line rate. A bonus or incentive is just that. NOT sm

a raise.


Asking for a raise isn't going to do it. There is a policy for raise increases.
nm
Would not surprise me
Immediately after posting a negative but factual comment about a service, I received a fail notice on their test - over two months after I took it.

Any company that assumes such a list is accurate you probably don't want to work with anyway...
Does NOT surprise me with DSG . . .
they really do not care about their MT's, and yes, I too was one of their biggest defenders until they turned on me. I was very hurt by it after all the loyalty and hard work I gave them. They do not appreciate it.
well i may be in for a surprise
but in my year with them, I find them to be very stable, with a consistent workflow. I do have several accounts to draw from, but I'm really surprised some of you have more than a rare problem with this.
It does not surprise me
at all. It is Indian owned and run. Keystrokes has 100% US staff (even tech support is here), and the owner is adamant against offshoring her work. Cardioscribes was probably just trying to avoid holiday pay for the US MTs. You'd think the Mumbai incident a while back would have taught doctor's offices a lesson about that country but I guess not :(
I was also taken by surprise...

but it seemed like a lot more than $30.  I took out family coverage on the new insurance and, since they hadn't taken the premium out before, to have it doubled the first time out seemed like a big chunk.  To add to it, I just got my card on Saturday.  I didn't even know the insurance coverage had started yet!  To go back and pay double since June 1st for coverage you didn't even know you had IS quite a blow.


Oh well, two more paychecks to go before we're out of the hole.   :)


Would not surprise me in the least. Something is coming not sure what.
:
Wouldn't surprise me any
If they have "QA to QA the QA'ers," you can bet that each step of the QA-ing will have the QA'ers who are QA-ing the QA-ers who QA the MT finding all the work "they" didn't QA to be crappy QA-ing.  LOL
Doesn't surprise me one bit...
same thing they always do...
It wouldn't surprise me at all.
nm
That sure doesn't surprise me. And just think -
if they're willing to commit fraud on such a grand scale, then it's a no-brainer that the people there doing the grunt-work, (and getting shafted paywise in the process, just like we are), are going to look for ways to augment their earnings. Enter the fancy, company-paid-for PC, access to the internet, and access to confidential American information, and you have the potential for fraud and scamming that surpasses what we already know about Nigeria, Pakistan, Cameroon, China, etc.

American businesses are too greedy, they already have more money than they know what to do with, and they are pitifully naiive when it comes to bringing the Third World countries into our corporate systems.


Not yet, but it wouldn't surprise me at all. sm
Have received more than 1 email regarding their attorneys and posting on this board.
Wouldn't surprise me to see that being s/m
1 cent per report.  After all...why should you get paid for typing yes over and over.  Before someone pounces on me I am definitely being sarcastic but still it wouldn't surprise me the way some of these MTSO suits apparently stay awake at night thinking up new ways to screw MTs.
I agree. It was a nice surprise! nm
x
What about these surprise situations with Transtech? --

Hard to compare to a normal job, as you are trying to do.  When there is no work at TT, they send out emails not to contact the office.  Of course, there is no pay, yet we reported to work on time ! These are always surprise situations to TT's at-home employees.  Good companies do not treat their employees like this.  You report to work and you are not sent home without pay. 


TT is not the only company that treats their MT's like this -- but be sure to compare apples to apples !!!


Don't compare us with away-from-home jobs. Ex-MQ'er, your time is coming for being out of work.  You are new right now with TT and have nothing to compare to yet.


oh yeah, like that's a big surprise, gals
FN's greed shining thru their friendly facade.  Over-cover an account, make sure you don't earn enough, but they sure do.  Those of us who tried to warn everyone that they always ran out of work were basically told by posters on this board that we were not given work because we were not good enough and they were phasing us out, which was certainly not the case.  They just over-hire.  That way, their TAT is met, but the MTs don't earn enough to make a living.  And now, the bait and switch of going to VR?!?  They've got nerve.  Leave the ever-sinking ship; start warming up those resumes and bail out.
It caught me by surprise too -- I'm right there with you. Fortunately, I have a 2nd job sm

so that helps take the sting out a bit.  I love the people and love the company, but I do not think maybe they realize what a big shock $30 can be sometimes.  To me, the more fair thing to have done would have been to say something like effective next check, we will be taking out double premiums until we catch up or whatever.  However, cannot unring a bell.


And I have always been a bit disappointed that they wait until the following Monday to pay us instead of that Friday, but for the most part it is a good company.  Seems like all of the MTSOs hang on to their $$$ as long as they can -- guess the interest is better in their pockets than on our paychecks.    I was stupid and am now waiting a month to get paid for work I did for a woman in Virginia.  Chalk it up to lesson learned.


Good luck to you (and me!). 


No surprise. We already knew this. Suprised that others are
x
I guess my point was that it wouldn't surprise me if they DON'T know the law. sm

Because of who is in charge of it.


Nothing surprises me with them. Fake it till you make it.


Obvious lack of reading comprehension (no surprise there)
I am not management. I do VR; the term 'these people' refers to those who refuse to even CONSIDER doing VR and would rather jump ship than learn.

Honestly, I wish EVERY account at TT would go to VR to weed out all of those who can't comprehend a simple post. I'm not surprised so many of resist doing VR; the lack of reading comprehension which is vital to VR is obviously missing in many of you.

Sheesh, now I know what my dad meant when he'd refer to someone being 'stubborn as a mule' or 'head as thick as a rock', lol!
It wouldn't surprise me that the co. didnt want to pay extra for something that helps me but coul
:=
This shouldnt be a surprise. The owner herself posts on this forum all the time when KS is attacked
sad but true
How do you get a raise with MQ?
So, how do you get raises without asking?  Yearly?  I did not get a raise since 1998 and asked two years ago.  I got less than a fourth of a penny more per line.  I dont like DQS.  We dont get paid for the demographics screen, yet most of my doctors do not fill the screen in or they put in the wrong MR#.  So I can spend up to three minutes each report trying to decipher what name the doctor is stating or spelling and then search for the name.  If you figure three minutes per report, 40 or so reports a day.  That is money I deserve but am not getting.  For pete sake, we dont get paid for downtime researching words, lab results, medications, the least they can do is pay for the demographics screen.
MQ raise
Dittos,have been with MQ 9 years and no raise. After DQS, line count fell dramatically, so no more quarterly bonuses. They are a bunch of scoundrels that are taking advantage of their employees.
RE: How do you get a raise with MQ?
Everything your complain about in your post is a part of your job. You are supposed to verify, transcribe a report accurately. That should include the patient's name, medications, laboratory values, etc. Have you ever read the job description of a transcriptionist?
You must be one of those that got a raise or
got a decent account with a team leader that is available.  This company offers no way of advancing into any kind of management, no way to change accounts, nasty teamleaders, no raises, no communication, and just gives a lot of hot air promises that never happen.  The biggest change since Transcend took over is that there are no more bonuses which was the best part of the company. 
What should I do about a raise?

I have been working for Spheris for a year and started at 5.5 cpl and after 6 months went to Level-1 only making 6.5 cpl.  I am still having to work crazy hours to make decent pay.  Has anyone from Spheris ever asked for a raise and actually received one without jumping through hoops and switching accounts.  The only way to get an extra cent raise is to be trained on 2 different accounts until they are learned and then get an extra cent.  Has anyone ever just asked for a raise??  I would like to make 8 cpl preferably, but would be happy with the 1 cnt raise.  I have a feeling they won't do that.


I tested for Transcend Services and passed their testing and was only offered 7 cpl to start which is only a 0.5 difference.  So, of course I turned that down.  Anyone have any advice? 


When, if ever, should a MT ask for a raise?
Been with the company for almost a year.  I have acquired three private accounts through them. When should I ask, if ever, for a raise? Wait until the one year mark?  If so, what is the best way of going about it?  Has anyone ever gotten a raise from their company? I am an MT with over 14+ years experience, get paid decent, but absolutely NO BENEFITS...tia
raise
I haven't had one either and its been 8 years and a large company.  I'm sure they have perks
raise

ha ha.  The way it goes in this industry is  --great news!  We have new software!  You have to double your output for a cut in pay.  Doesn't go that way in upper management does it.  If a CEO doubles the output he gets a raise -- we are lucky to get new software that requires we double our output, working just as hard, for less money. Wake up. The middle class is disappearing.  It's time to get involved in democracy again, people.


 


 


WE NEED A RAISE!!!!! nm
nm
Raise to what? 5-1/2 cpl?
x
RE: Raise to what?
It does start at 5 cpl because we've been burned by MTs that said they were highly experienced and then their work did not show that and/or they were extremely unreliable. This is just a 'probationary' phase while the MT gets to show us what she can do, we can show what a great company we are and then it does go up. That can be negotiable and it is dependent on how well the MT does. If she is unreliable and does not get out of QA after working on the account or accounts after several months, why should we pay more? We're a small company,not a national and we do not rake in the big bucks. We have MTs that have been with us for years because they are treated fairly and we do remember that things come up and do not threaten you with being let go because a family member got sick. Thanks for all of those that responded and we will be notifying those that we have chosen soon.
WOW a RAISE
I have NEVER gotten a raise in my 10 years of transcribing. So your 0.25% sounds nice.
Raise...
I got 3 with the first company I worked at home with. I worked 5 years for them and didn't get a raise the last 2. I also got a raise with the 2nd company I worked with. I was only there a little over a year. The 3rd and current company I have not been with long enough to ask for a raise. Good luck!
Raise?
How long have you been there? I was thinking of asking for a raise but was told they do not give raises! Hmmmmmmmmm!!!!!
raise
I agree - start with your liason - send an email outlining why you should get a raise and ask her to forward it as appropriate.
Raise
Basically, I was just wasting too much time and fooling myself about how many hours I was actually working. I had convinced myself that it was a good thing to take mental breaks, while I was working, going to message boards like this one or other web sites. I also discovered I wasn't really working full time, and I thought I was. I started tracking my hours more closely, and when I actually worked 8 hours a day, of course my production went up significantly. I THOUGHT I was working close to 8 hours a day, but now I think it must have been more like 6-1/2 or 7 (I have a flexible schedule). My new rule now is to really work during work time and work a full shift. It's made a big difference. I honestly didn't realize how off track I had gotten and how it was hurting my line count.
You really don't think no one is getting a raise??
or paid what they should now?? I completely disagree and don't think you can validate that statement. Just sure ain't MTs. You don't think the MTSO management, for instance, are getting their raises or are paid well? Think part of the MT problem is related exactly to that perhaps.
pay raise
I posted a message last night on the main board and it got deleted, so I'm posting here.  I have been in transcription for 10 years.  I have been working the past 2 years with a certain company.  I asked for a raise and went from .085 to .0875.  I felt like I got slapped in the face.  I work my scheduled hours without taking a lot of time off, meet and exceed the minimum line requirements, had a 98% on QA, work extra when asked, and after 2 YEARS all I get is a .0025 raise???!!!!  I'm thankful that I got a raise at all, but this is ridiculous.  It's offensive actually.  It makes me feel like I'm not valued at all.  I was hoping to at least get .09.  Am I overreacting? Should I jump ship and try to find something better?  I'm afraid to gripe about it to the company as I'm a single mom of 2 and don't want to lose my job.  Any advice?
Raise
I have asked for a raise and my ROM even asked for a raise for me but was told I am at the top of the scale.  There are no raises.
FORGET THE RAISE
Was there 2 years and asked, did not receive!!!  Worked LOTS of HOURS and holidays and weekends for them (still kicking myself).  I am glad Focus is working out for you.  You would have to be in the minority though.  Communication is TERRIBLE.  If you are F/T and a real producer, you are constantly emailed, IM'd and even called while you are out shopping after a long day to Please log back in even as an IC!!!  Their cpl is not good at all but couple that with the way they count their lines (very questionable), you cannot survive on their cpl pay. 
self-employed getting a raise
But with MT it's a little bit of a sticky wicket. We are self employed, BUT if we are working as an IC for a company we are really at their mercy, and I'm sure, as some above posters mentioned, the companies we work for are getting raises from their clients, so one would think that $$ would naturally be passed on down. Of course, we can ask for a raise, but they can say no, and then what? If we are happy with the company we are with do we just suck it up and hope for a raise tomorrow/next year? In my opinion, if we've got the experience under our belt, turn in consistently quality work, and our company is constantly praising us, seems to me they should do the offering of a raise. But unfortunately that just is not happening.
RAISE YOUR HANDS PLEASE
Those of you who fit the description previous mentioned of companies that remain in the USA and truly respect US hardworking MTs, please identify yourselves so we will ALL know who you are!
Is is ever appropriate for an MT to request a raise?

Would anyone who has requested a raise be willing to share their experience with me?  How long were you with the company before you asked for a raise?  Were you an IC or an employee?  What was your company's response in general?  If you were granted a raise, what was considered before it was given to you?  Time in?  Quality of work?  Production?  Attitude/flexibility?  Coming up on my 1 year anniversary an IC and would like to ask for 0.05 cent/line raise, but don't know if I should even consider doing so.  Would not want the company to lower their opinion of me/punish me for asking.  Your kind, and most importantly, nonsarcastic responses are greatly appreciated.  This is a sincere post.


Congrats on your raise

I am happy to see someone get a raise for a change even though it should have been more that what they gave.


I currently work for Spheris and it seems nobody ever gets a raise no matter what.  


They promised you a raise already? Or is that
not what you meant? I just find that surprising. Is the pay good? Do you have enough work on 1 account? Is it internet? Wondering if I should check them out.
They promised you a raise already? Or is that
not what you meant? I just find that surprising. Is the pay good? Do you have enough work on 1 account? Is it internet? Wondering if I should check them out.
i agree. raise ur own
x
OSi, only 0.002 per year raise. nm

nm