no, one platform for all accounts. nm

• Any former MQers with Webmedx? sm - passing through
  • My 2 Cents - Mxer-Exer
    • Follow up - sm - passing through
      • Passing through--update when you decide on a company please. sm - I switched from MQ to Webmedx.
    • Thanks for the 2 cents sm - passing through
  • I have not worked for MQ but what I hear about them sm - my opinion
    • different platforms? - how do you do it
      • no, one platform for all accounts. nm - my opinion
    • Does Wedmedx have a time clock? nm - passing through
      • There is a time clock, but LPH is easy to achieve and bonus is not done by that any longer. SM - I switched from MQ to Webmedx.
    • Thanks! nm - passing through

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I haven’t worked for WebMedX for a couple of years, but the numbers I had to work with then were as follows (DISCLAIMER:  Just as I was leaving, they were thinking about totally revamping their bonus system, so the numbers below are probably not currently accurate, but will give you some idea of what WMX thinks their MTs are capable of): 

140 lines per hour average minimum.  New employees placed on 90 day probationary status to learn platform and account specifics.  Expected to reach 150 lines per hour average after 4 weeks.  Line defined as 65-character line, which includes all body characters and spaces inclusive of formatting characters such as bold, italics, underlines, caps and tabs.  Header and footer characters are not included in the line count.

Bonus paid as follows (in addition to your base pay per line): 

Average lines/hr   Bonus per line

160 to 180  =        .0015

181 to 220  =        .0030

221 to 250  =        .0050

251 to 275  =        .0075

276 to 299  =        .0100

300+           =        .0150

This is for the average for the entire two week pay period, so if you have a really great day and hit 500 lines per hour, then have several really bad days at 100 lines per hour, they take the average over those two weeks. 

HOWEVER, if you fall below 140 lines per hour average, they DEDUCT pay:

0 to 124     = - .005

125 to 139 = - .0025  

WMX is definitely looking to make a profit, so my way of thinking is they feel confident in offering a bonus that will not affect their bottom line and, as far as they are concerned, not going to be achieved by the majority of the MTs working for them.  In fact, when I left, many MTs were complaining that they were no longer getting the same bonuses as they had just a few months prior and they were MTs who had worked for WMX for several years and were already very familiar with the platform and accounts. 

As far as getting back up to speed, there are several factors that prevent smooth transition.  First, you are on 100% QA review for the first couple of weeks, at least, and depending on the Editors you get, you may have to completely rethink what you have learned before.  Then, there is the dreaded time clock.  It is totally automatic.    From the minute you log on to get your first report, you are on the clock.  If you stop to look up a drug or find a new surgical instrument, your line count is affected.   They tell you to log out for everything when you are not actually typing.  That means even 2 minutes to stretch or go get a drink from the kitchen.  Next, they seemed to have a lot of platform slowness.  There were times when you could sit for a minute or more just to switch from the demographics page to the actual transcription page, or when trying to release the report.  Sometimes, the platform would just freeze altogether, and you had to reboot.  And they do periodically run out of work, depending on the accounts you have.  So, if you want to keep your line count up, you have to keep logging off, which makes an 8 hour shift turn into a 10 to 12 hour day.  Some people with families just don’t have the time for that.  Not to mention, if they are in overtime, if you already have to put in a 10 hour day to get an 8 hour shift in, overtime will probably have to be on your days off.  Also, most of their accounts are now going to ASR/Speech Recognition, and that system has many bugs left to be worked out that has caused many MTs to complain that they are not making as much money as they were before. 

I am sure there are WebMedX MTs just itching to correct me and let you know how great WMX is.  The above are my personal observations/opinions while working for them, just to give you another perspective. 

Good luck.      

Thanks for any input you may have.

On Transcend platform you have to click, click, click all day and still get errors, change screens constantly -  its a nightmare to work in. 

So, yes, let me clarify before everyone gets in an uproar.. There is work IF you want to use a C-phone. IF you signed up for an account that is internet-based, you will be disappointed. Not enough work to go around. Just my personal preference.. I have no desire to do a dial-up C-phone account using my long distance.

and ran out of work constantly.  I have worked on several VR platforms and BeyondText is not the best, but it is not the worst either. 

Every company has good and bad.  Transcend was just not a good fit for me; however, it may be a good fit for you or the next person who comes along.

I love new technology and work on state-of-the-art platforms, the newer the better, so that typewriter theory of yours really does not jive here.

Every company has good and bad, it all depends on the individual MT and what that MT is looking for in a company. 

Good luck to you and if you choose Transcend, I hope it is a good fit for you! 

1.  How do they pay in comparison to other companies?

2.  Can you access reports typed by other people or review the patient's old reports in Bayscribe?

3.  Do they furnish PC and/or charge a fee?

Thanks

then they overstaff your account.  I used to get over 20,000 lines before they overstaffed mine and started playing favorites, with cherry picking taking place.  (And don't say it can't happen, because it can and does right before my eyes all the time.)  I've been struggling to make the minimum to keep my benefits. 

And then they try to tell you how you're going to be making such great money when you go to voice recognition, which is a JOKE for someone who typically transcribes 250-300 lines an hour.

To read this board and find that now the incentive program is discontinued for new employees (who are now hired at a higher rate and given instant PTO) while the rest of us who were hired before November 1 have to scramble to get a higher line count in order to make what the newbies are making and have to wait a year before earning one minute of PTO only provides yet another example of the inequitable way this company operates.

I'm tired of all the games, the insulting of my intelligence with the fiction they invent, and the terrible, terrible program. 

And to all the cheerleaders out there:  Write down all the good things you have to say now, save it in a file, put it on your calendar for 6 months from now and THEN let us all know how you're making out.

As for me, I've found another job.

they use and if they are employee only? Do you have to be full time? Thanks much!!