lots of office problems, not loyal to empls, unworkable
Posted By: platforms, not to be trusted.nm on 2007-07-17
In Reply to: People in the office then were not computer savvy and there were - communication issues.nm
.
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
Lots of new accounts. I called the office to ask a question and sm
found out that there are more than a dozen new accounts starting in the next couple of weeks. I am happy at KS but anything is better than MQ. I left there a year ago and am very glad that I did.
YOG - Lots of work, great office staff, great money. NM
.
Lots of promises, no follow through. Lots and lots of internal sm
problems. She is recruiting heavy right now as she has a CHANCE at getting a big account back. Even if they get it back, they'll blow it again from poor management.
it is one thing to be loyal, but ..
you have bills that cannot wait and probably a family to feed.
And you will stay loyal to them while they RIP YOU OFF???
What kind of loyalty does such a business deserve from you? That's the kind of attitude that allows management to rip off its workers in the first place. Don't complain, be loyal to us, be nice, take those pay cuts and LIKE THEM!! If you don't, well, you are DISLOYAL!!! What nonsense.
And trying to convince folks like you that there are some companies (many, actually), that don't deserve your misplaced loyalty is like teaching a pig to sing: It is totally useless and really pisses off the pig.
Take those rose-colored spectacles off and look at the world around you. Just a suggestion, of course.
Loyal to HTS - they've treated me well
I have no concern as to your credentials. I speak solely of my experience with HTS.
Let me address some of your facts. You state: Not enough tech support (not available evenings or weekends My experience: They have been available to me 24/7 for ten years. You state: No raises. My experience: Frequent raises. You state: ..their hands are tied. My experience: What does this even mean? I have never experienced anything along these lines. If there is a problem, they resolve it. Period. You state: Many people in this organization are related to the current owner (red flag). My experience: Again, what?? I know many of them, and of those I know none are related to one another, let alone the owner. Spare us your red flag. You state: The current owner makes it a habit to bash the prior owner, tell you all sorts of dirty laundry, goes on and on about how she cannot afford to give raises, yet she's managed to dwindle down this pay off mighty quick. It's an attitude thing. My experience: One of the nicest women I have every worked with/for. Very considerate of her MTs and their personal needs as well as professional. It IS an attitude thing. On both sides of the equation. You state: There is not always work. My experience: Never, ever have I not been able to work in ten years. Never. They accommodate me around every turn. If my main account is low, I can request another account and that request is fulfilled immediately. You state: (re: tech guys)..their hands are tied based on minimal programs and/or education. My experience: I should be so lucky as to have a fraction of their knowledge. You state: The owner wanted me to stay. My response: Why? No MT is indispensible. You state: The problems with HyperType are solely due to how the company is run. My experience: No clue what this refers to - not enough work? not enough money earned? tech? no embroidered golf shirts? To posters Looking and Leigh - I wish you the same success I have had with HTS. There are many MT companies out there, obviously, offering many different packages that may or may not suit your needs. Hypertype is a well-run company that has never come up short in any regard in my experience. Rest assured that if you chose to work with HTS and keep up your end of the deal in terms of providing quality transcription, you will be appropriately compensated and have the pleasure of dealing with some really great people.
Loyal Transcend employee
Everything Liz is saying is true. I have worked for just about every transcription company out there and Transcend is the best by far. Please don't be worried about outsourcing of work to India...that hasn't impacted my ability to get enough work at all. A very small % is sent overseas, and this happens in almost all of the national transcription services. They mostly provide us with 3rd shift coverage when there aren't enough American MLS to meet turn-around times. The only thing that will keep you from getting enough work is not being willing to work on all work types and all accounts, or not wanting to adjust your shift/days to accommodat workflow. Please try to keep an open mind and positive attitude about Transcend. I wouldn't still be here after 8 years if this wasn't the best transcription company out there.
I'm an IC, I adhere to a close to set schedule, am loyal and the first day that I
hear employees get preferential treatment over ICs, I'll jump ship. I am an IC because my husband has better health benefits and they are cheaper than my company. We still have line counts to make just like employees and bills to pay, etc, plus we don't get vacation, etc, so need to work steadily just to keep up if we do need to take a day off or are off sick.
What do you mean not loyal to their employees? please give details
I would not want to work for a company that is not loyal, but in what way are they not loyal?
I agree 100%. People should know better, but those of us are who loyal will remain so.
nm
Loyal to scammers & sweatshop labor?
We all know they aren't the slightest bit loyal/appreciative/aware of, any of their employees. To believe that is to be REALLY naiive.
I do believe your loyalty is displaced. No MTSO or national are loyal to MTs
even though they claim to be. Loyalty is earned just like respect. This is a business just like any other business. If one company cuts pay, takes away health insurance, etc, why should any person or MT be loyal to that company? If promises are made and then broken or lies are told, why should any MT be loyal to that MTSO or company?
On the other hand, yes, if the MTSO or national and their people take care of the MT and provide her/him continuous work flow, as promised, pay on time, and work together with an honest and respectful relationship, then, yes loyalty should be mutual and reciprocating.
For you to just come on here and claim MTs should be loyal to company is very improper of you!
Ok, those are my cents worth! Have a good night!
TransTech is not being loyal to their MT's, so you have made a great decision
The pay is always on time, but the paycheck continues to dwindle, so makes it easier for TT to pay their MT's, for sure.
It is so depressing that TT mgmt/lead/sups/tech/in-house clerks, etc. have absolutely no LOW PAYCHECKS.
They have VERY MUCH OVERHIRED; however, they are losing MT's at about the same rate, but they don't care, because there are newbies that will work for practically nothing to get a start, and all they have to do is make a phone call to TT and they are hired !@!
MTSO not loyal friend, relative. Best not to treat
ms
The main office was in Bolingbrook but they built an office in Yorkville last fall. SM
I think that the owners live in Yorkville, so it was built close to their house. Nice office, just pretty far out.
Also, if MTSOs want MTs who are loyal, hardworking, and take great pride in their jobs by truly ....
dedicating themselves to knowlegdge and producing correct, Grade A reports, then how about paying us as the highly-trained, skilled, hard-wokring, tecnical, workers we are....we are expected to always stay abreast of every medical procedure, drug, medical instrument, operatative procedure, and special procedures, in every specialty (especially for those of us doing acute care and surgical, also radiology/nuclear medicine), we must update references, computes, learn new platforms, train our ears to decipher the SLOPPIEST, LAZIEST, RUDEST dictating physicians, not to mention all the various dialects and accents from all over the world, have superior knowlegein grammar, punctuation, and style....there are highly-paid executives who cannot keep up with what we do, honestly. We have sold ourselves short for way too long, back when I first came home out of hospital, I was lucky to get 6.5cpl, back in 1994, doing all acute care, had 7 different hospitals, we were one of the first live systems. I was out of work, and after getting my associates, being a part of the AAMT (who never helped me personally), 28 years of in-house training, radiology, surgery, etc., it took me months to get someone to pay me what my knowlege/dedication/experience warranted, I still had MTSOs offering 6 and 7 cpl......what??? and I am an IC right now! I finally found an MTSO who is paying 12cpl, and I work my tail off for her, love the company, but I still believe by and large that we are being fed CRUMBS OFF THE TABLE. How do I know? I have a friend who has a company with 75 MTs, I see what she bills and what she pays, and I also know what other companies are making off our backs. Not all MTSOs, to be sure, but most. And remember MTSOs, a lot of us old-timers who were trained in hospital and college, are going to retire, if you want to attract really good young MTs for your company, you had better take a better look at your bottom line and what you are investing in...IMHO!
I've been loyal to MDI for 13 years and planned to finish my career here. I
can't even begin to express my dismay, disappointment, and feeling completely blind-sided and slapped across the face by this after a decade plus of Dorothy always saying she had too much integrity to EVER offshore, and now she's going to be in charge of sales and marketing TO offshore. My mind is still reeling. So not sure what you mean by loyal. The MDI I've known and been loyal to for over a decade no longer exists. Now I've just been left sitting here stunned wondering how she could do such a 180, or if it was just a facade all along.
I totally agree, your story is mine and lots, and lots of others, please
believe me when I say Keystrokes has been honest like we used to have in this profession. If I can help one Transcriptionist avoid what we have, this will all be worth it. I worked parttime for Keystrokes at the time I was fulltime with ____ and quit, 2 years later I begged them to take me back after once again my paycheck was cut in half, and they did with open arms. I don't mean to run down anyone but a lot of these transcription companies are getting obscenely rich while paying below minimum wage to transcriptionists, playing with dictation and after working for a couple of them you know who is honest and who is not. Sorry I came down so hard but the reality is there are single mothers out there that I bet cry themselves to sleep not able to give their children a decent life because it is easier to steal from us. When companies have millions of dollar to pay for other transcription companies, open transcription schools in other countries, ect., ect., you know there is a lot of money in it. That is all I am saying.
I don't think we work at the same place, but I have been working lots and lots of hours.
Very thankful to have a decent job.
Just curious, is the MQ Nashville office the old Lanier office? nm
nm
I don't work in the office and never claimed to. I am just saying that since the new office open
October with everyone of the admin staff in one place, these problems do not occur any more.
Lots and lots of recent stuff in archives.
Can't get paid in the office if you don't work in the office.
JLG has MT's working at home, not in the office, not to mention working out of state. The mail is the only way to get paid since they have temporarily suspended direct deposit. The only ones getting paid on time are the ones that do work in the office, like the management and people answering the phone.
Closed FW office, Indianapolis office too. nm
xx
Lots and Lots of info about them in the archives. nm
Lots and lots of work. You will love
XY?Z
Lots and lots of posts in the archives.
Lots and lots of info in archives and several
posts just down the page. Open your original post and near the bottom click on the blue see related posts and you'll get the most recent posts.
Loyalty has nothing to do with it until you find the company for you. Be loyal to THAT company.
:p
Lots lots, cuz I prefer
the OP/PR notes over any report......
Call them. I have lots of work, had lots of work
during the holidays too. I don't know who routes the work, but one of the office people is on vacation this week. I occasionally have to call to get work depending on what hours I'm working, but I have never not gotten work when I've asked for it.
Which office?
/
been through three office changes in the last 10
Went from 7 cents a line to now 9.5 cpl, on this current account going on three years, the one before that, five years, and the one before that two. My opinion, i'm a good MT and they treat me as such. Do you work your schedule? Do you do PLUS lines while maintaining quality? Are you up their butt constantly asking for raises? Take tons of time off? They are weeding out the awful MTs by starving them of work!!!
Which office is this.
:
Are you an MT in the office currently
I do not know which office you are from; if you are hearing rumblings,it is probably true. Many offices are closing and I do not know why. I was told my office was closing because there was no need for it?? It closed this September. Is your office being transferred to another region?
I am sure you will keep your position but at what cost I do not know. I am still waiting for the PACKET to come and I am nervous about that myself.
You are not alone. We are all feeling this re-structuring and in my opinion things do not look good.
Try not to let it get to you too much. MQ is not worth it.
I have been upset for 3 months now and will be making a big decision on what to do in the next few weeks.
Hope things work out for you.
what office are you with? nm
;
I sent one to the office, too. nm
x
TT office help
I have had plenty of work too. I guess it depends what accounts you are on. As far as office help, I always get a prompt response to any question or need I have. Why would it matter how much office work they have?
TT office help
I mean why would it matter how much office help they have, duh!
They also have an office in ....sm
southwestern Indiana, but when you call that office you speak to an Indian male. Go figure.
lots of ESL
This company works on VA and other accounts. The accounts have LOTS of ESL MDs on them and they are HARD ESL MDs too....the accounts are truely not worth the pay!!
lots of ESL's do not do it
You will never get out of the program and a certain mentor will grade you only on ESLs and you will not get out.
Lots of changes still going on there.
//
lots of ESL...sm
They are a pretty good company to work for. Pay is on time. The only thing is all the ESLs...and different doctors every day....really messes up your production, as normals are impossible.
LOTS of ESL
ESL - Chinese, Indian, Russian, Hispanic, British and many really awful english speaking newbie residents in the process of training.
Yes, you can have (and may often need) the 12-hour window. Workload is not consistent, had to ask for secondaries before I was there 3 months; when OT is approved other people come charging on there and take all the work. Overstaffing appears to be a problem (though not a huge one yet).
I hope you can avoid the RadNet program, which atrocious and you are expected to be the unpaid go between for Webmedx techs and client techs, neither of which will own the problem. Main platform, Enterprise, is slow and often slower. Expect to have to drop what you're doing due to system freeze-ups and reboot a couple times a day.
The supe is very nice.
THAT MQ office does sound bad!
Keep in mind, they are not all the same. In 7 years of working for them, I've never had an experience remotely like that. My immediate supervisor will respond to my emails within the hour and my regional manager will respond at least the same day, usually within a couple of hours. I have never not received a pay check on time. I don't doubt she is telling the truth, but she got a bad apple. Doesn't mean they're all that way!
MQ Dallas Office
Actually, the work is not difficult. I'm one of the highest leveled MT's at Spheris (back again) and when I was with MQ I started off on one of the most difficult accounts in the SW region. I found it actually to be very easy. But, to each their own. Its just my opinion. Being an IC person, you may not have as much to say about all the communication (or should I say lack there of) from that office. You hardly ever get updates (especially if you are use to seeing them) and in order to find out if there is OT available, it's like pulling teeth to find out. Payroll in that office is horrendous. You email for a question regarding Payroll and it will take them a good 2 weeks to answer. You call and you almost always get the voicemail, which also takes them 2 weeks to get back to you. You leave a message with someone and they always says they'll get right back to you, but low and behold they never do!! The supers aren't that bad, but the higher ups are the problem down there! I heard a few of the other region were wonderful to work for, just wish I had been given one of those regions to work in and I might have been a pretty happy camper!! Good luck and hope all goes well for you.
Me too .. it is with the SW/Dallas office ?? NM
..
Warminster PA MQ office sm
Can anyone tell me anything about this office? I am still debating on whether to turn in paperwork or not.
Cannot recommend this office at all!
I have been there for a long time, and it just gets worse. They have lost so many accounts that I seem to constantly be learning something new, and I do acute care, any specialty. No money to be made this way. In addition, the office personnel have changed so much that I don't even know who to call with certain matters. It is beyond frustrating!
The only high point has been the excellent computer room staff, but I figure they will probably all be let go in favor of calling 1-800-DICTATE or whatever.
If you have other options, I suggest exercising them! I can E-mail you if you need more info.
MQ Monrovia office sm
With all the MQ horror stories I see on this board, the Monrovia office MTs always seem happy. I don't understand. It's the same company, so why such a difference? Don't all offices all have to adhere to the same company guidelines? It almost sounds like each MQ office is a completely different company. If I apply for a position at MQ, what factors determine which office I'll be assigned to? Or is it just pot luck? I don't get it. 
|
