just resigned because India took over my account
Posted By: at Spheris on 2007-06-09
In Reply to: Spheris - Just Checking
nm
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- just resigned because India took over my account - at Spheris
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Your account went to India?
During my interview with Landmark, I was told they do not offshore. Do they?
Yes, my account went to India.
No, Landmark does not offshore but a client at any time can decide to take away an account and that's what happened here. Client called and decided to give India a try. Poof, the whole account gone in 1 day.
OSI also has this account & definitely offshores it to India
.
probably because they OUTSOURCE OVERSEAS...perhaps that number is reserved for the India account...?
Good luck to you...
how horrible but Acusis/DRC outsources to India, just what Spheris will do with that easy account. n
,
Part of your issue may be that your account manager is in India and there is a time zone difference.
It seems like it is just the opposite of us. Day here, night there etc..All I can say ... Good luck!!!
My account went to India, have been struggling to make any money for the last month, crappy work. nm
xx
I just resigned after 8 mos.
It's hard to know what to tell you. There are some ppl on here who love Transcend and have all kinds of good things to say about it (they're the reason I chose to work there) and then there are the disgruntled employees who are obviously still very sour about their experience and to be frank I may be in the latter. I'll give you the skinny and give you the option or what to do from there.
Although the ppl at Transcend are very sweet, they can't guarantee anything. I was on a Meditech account but it took them a while to coordinate things thru the hospital. So in the meantime I had to work on MS Word and without any headers/footers or a ShortHand program to help I had to type every single word out. I built up the autocorrect as I went so it was at a snail's pace. (I just tried to tell myself anything is better than Medquist!). They sent me an antiquated piece of equipment (c-phone) so these conditions didn't give me a good feeling right from the start.
They finally get me hooked up with the hospital meditech and wouldn't u know it, it also is a completely outdated piece of software, probably 20 years old. So it's slow, lags, u get the picture. (I'm still happy not to be at Medquist) I'd worked on Meditech B4 so it didn't take me long to work it but it wasn't too long before I started running out of work which happens from time to time. As time went on I heard less and less from my TL and saw less and less work. There's no downtime pay there so if u want paid time off you have to use the PTO you've earned up till then and guess what - You have to be making your line count to earn it (and I wasn't). Same goes for benefits which as u know don't benefit u unless ur making line count. I'm required to get 6000 lines a week and i'm lucky to pull in 2000, Real Lucky. I've begged them to give me a secondary, this took them 6 weeks to get around to it. I spoke to someone on the new account and she told me horror stories like u wouldn't believe; submitted work mysteriously goes missing, cherrypicking, other ppl using ur ID, 80+ character lines instead of 65-character lines -- the list goes on. Plus you should see the Lanier they sent me - you would laugh seriously. I've given them all the chances I can afford to give them. I'm out of money, patience, time and tired of the excuses.
I've accepted another job and although it pays a little less/line, I'm SOOOOOO looking forward to leaving!
Now I'm not saying Transcend is as bad as Medquist - it's just a different kind of bad.
Now that the CEO resigned, it's the
xx
No wonder their head of HR resigned.
They are dropping like flies.
Lets see, the recruiter and now head of HR - in a month. two big positions....
That figures. I just resigned from MD-IT 1.5 wks ago. nm
x
MDI Poll: How many MTs have resigned since the
nm
If anyone has either resigned or been terminated from Amphion,
I would appreciate knowing how the process went. Thanks.
One of the recruiters just resigned; I don't know if I'd believe what you heard. nm
x
As your accounts move to India, they move you to another account. NM
NM
India, Michael. The MT world is going to India. Wonder why? nm
!
offshore to India, it's OFFSHORE (off shore), not outsource to India.
nm
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
If the transcribed files go to India, are sent out from India to be transcribed, sm
then the transcribed work is sent BACK to India to be pasted into the GEMS platform and then sent back to the clients in America, how on earth can the company claim to be US-based because its Indian owner has a home in Kentucky?
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.
I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.
I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all. Very bulky and cumbersome. Much better editing programs. I prefer to straight transcribe on ExText. Pay drops horrendously. But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people.
Our account is an acute care account
We are low on work too and have been for almost 2 months. We know what is happening to our work though as our supervisor admitted that the work is going overseas. Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service. It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day. I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas.
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me. I need consistency in my work. I was told one thing, and am getting something totally diffrent. I know most jobs will be slow, but I was told one thing and now have to do something else. There is no work on a daily basis. I am a newbie to this field. I have a chance to work somewhere else stable. Sadly, I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system. But that is just my opinion. I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes). Poor technical assistance. Poor support on accounts. Very slow to reply to problems. Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm
OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts. My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some. Still 2 different sets of account specifics, but only 2. Someone posted they had 15 accounts at WMX and were still out of work. I didn't work for MQ, but sounds like the same situation at WMX.
Thanks! Yes, the account is ExText, so we would be on the same account. sm
They are still hiring if you change your mind.
Also, I am working part-time for Encompass. The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either. I feel fortunate to have found 2 great companies.
If you want IC work, I am also still working on a limited basis for CardioScribes. It is just cardiology transcription and the work is easy. Their platform is Wordscript, which is a Word-based platform, VERY easy to use. However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.
If you go somewhere else, or if you decide to stay where you are, good luck! 
Does it have to be an account your manager has or any account? nm
,
...or from India. nm
x
so done with india
so done with india.... they can't make it w/o us americans
It all went to INDIA....
Spheris over-hired all right. All of your work went to India to the Combitore office they opened up. Look into some websites and you will find it. Indiadaily. com or something like that. It talks all about the nice growth they are experiencing in India with the new Spheris office. They immediately hired like 300 or some MTs. Now that is going to take a bite out of your work isn't it. Get out of that place and find a place that is not giving all of our work to India. Plain and simple!! Let them have all India workers for a while and when the quality gets so bad and they have to come back to US MTs, well then you should ask for a better rate of pay as well. Spheris does not deserve to have even 1 good US MT to work for them. They are biting the hand that feeds them. As a matter of fact, people should not even use the hospitals that use Spheris as an outsource. There is more than one way to skin a cat!!
Not ALL of it goes to India.
I do not work there, but I have a friend who does and she works on an account for C-Bay that does not allow the work to go to India.
india
Just wondering, do these MT companies actually give computers in India to those people like they do for their employees in US? At one point does the Editor know their editing a foreigner's work? Just a question I had.
India says? Says where?
x
yes to India
/
India
Can it possibly be worth it to these companies by time the pay someone out of the country and then QA. Wouldn't it make more sense to just have an MT who could do the job correctly in the first place! Guess not - since they are all going this route.
India
As the owner of DIT, I can assure you that we most certainly do not outsource to anywhere. All of our work stays in the U.S., always has...always will. We subcontract with MTs all over the U.S.
Donna, Owner, DIT Transcriptioj
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