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Serving Over 20,000 US Medical Transcriptionists

it is not going to change or hurt Heartland

Posted By: sympathetic MQer on 2006-05-11
In Reply to: What difference - Empathetic MQer2

In fact, it is not going to make even a drop in the pond if no one joins me or even if some do. But whether or not anyone joins me doesn't matter. I am angry and I am not going to sit back and complain about the issue of offshoring and do nothing about it.
I have written several times to my senators and congresspeople about this issue and will continue to do so.
I chose July 7, 2006 because this is the day American Heartlanders are officially out of a job. However, my personal protest goes beyond just our industry, I also protest all Americans losing their jobs to offshoring.

I think if everyone who has ever been hit by this blight or knows someone who has been laid off simply did not buy a thing on 1 day a year it would make a difference to corporate America. Sort of the the same concept that if everyone voted it would make a difference.


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I agree...change can be hard but it doesn't hurt to try...
especially if you are unhappy at your current company...and if you just hate being an MT, time to find a new line of work...Happy New Year everyone!!!
What would it hurt?
nm
It can't hurt to ask.
xx
You did not get hurt like I did!
They offered me a position and even the CEO of the company called me directly and congratulated me. I then got this nasty e-mail from the recruiter stating for me to reapply in 3 months because they are just overwhelmed with applications, etc. Talk about dishonesty, unprofessional, etc.! I wasted my time testing with this company where they told me I passed with flying colors. I do not like people who not honest and I would not consider this company to anybody!
It can't hurt to try again...
nm
Can't hurt to ask. They can only say no.
I have always received a raise when I've asked. I've received 2 raises in the last 18 months.
I am hurt
I can't believe the STM on this account could not call the people that were let go while she was on vacation upon her return.  Whether she knew this was going to happen or not she should have at least acknowledged us.  It would have made all the emails that praised our work, saying we were awesome and a great team seem like they were true.  I am hurt and sad and did I mention, sad? 
i work for 5 -- what they don't know won't hurt em
I didn't sign anything saying I wouldn't ... so what is it to em. As long as I do what I am supposed to for each, no worries.
Yikes. That's going to hurt your ck

doesn't hurt to ask
I like ops too. When my Webmedx account (not a new account) is busy, I get mostly ops. Don't know why - with most accounts I've every worked on (any company)  you tend to get H and Ps and consults before ops.
personally, I think they have hurt THEMselves now.
I think the MTs would not want to work for them for sure. Keep us posted. Their
bad name relations will continue right here out in the open.
I know you are hurt and angry but there is
They can adjust their pay scales any way they want as long as minimum wage is met for your state (if you are an employee). It is not illegal.

It PROBABLY will be illegal for you to contact clients as I am sure there is language somewhere in policy, etc., that states you are not to do so.

Be careful with your anger. It could get you in trouble.

Remember: Webmedx is not the first company to do this and the MT industry is not the first field to have this happen, either.

All she can say is "Are you NUTS?" LOL. I'd ask. Can't hurt. SM
But did you mean 2000 lines/week or 2000 lines/day?
Wouldn't hurt to send it again. nm
  
A little compassion wouldn't hurt. You may sm
need some help someday and it would be sad if you were treated the same way, wouldn't it? It's horrible to lose a job and income for any reason.

What goes around, comes around. You'd better duck!
doesn't hurt to ask the recruiter
I was doing radiology for over 5 years, and  I have over 25 years of multispecialty, acute care, everything else. Several times in my job search 2 months ago, I was told I needed more recent experience in AC.  I answered  I was pretty sure that body parts had not changed much, nor had basic formats, and with abundance of reference material online for newer meds or equipment, I didnt think I would have much trouble.  Usually they would consider me at that point.  One company I tested for, I scored 92 and passing was 94, so I asked to recruiter if I could test again - passed and I am now working for them. In my first week, I have been taken off 100% QA  - no regrets on either side I am sure.
I'm gonna give it a try..can't hurt!

On the front page of the Long Beach Press Telegram in Long Beach, Calif. today is the start of a series that is going to run every Sunday for the rest of the year.  They are going to share the experiences, some challengiing, some encouraging, of our friends and neighbors this is regards to the slowing economy, unemployment, etc.  Also today was a letter to the Editor that basically said  If you want to fix the economy in the U.S. then quit outsourcing all the jobs overseas. Jobs here = consumer confidence and spending.


I am going to give it a shot and see if I can get a story about the MT field and how what is happening in MT is NOT related to EMR. The EMR President Obama wants is a MR that is accessible via a computer (EMR) (and HIPPA accountability for privacy) but no where have I seen any reference that the reports that are included in that MR are supposed to be coming from a Third World Country with no HIPPA accountability.  The focus behind the EMR is having access to your medical records if you have a medical incident away from access to that infamous paper chart in your doctor's office or prior paper hopsital records that can not be rapidly accessed.  I am not against the concept of EMR but I am against the concept of trying to get by with lumping it in with other functions end up eliminating jobs in the U.S.  They are our medical records and all components of them should remain in our country.  If I am able to pull it off and get a Sunday dedicated to MT and EMR, I will post the link to the article here.  Anyone who wants to assist in writing an article give me a shout-out.


You're the one who is unhappy and hurt, etc.
nm
Why does it hurt your ears? good grief
:(
Yes, I've heard that. But it doesn't hurt to let
And it sure as hel* doesn't hurt to let the general public know either!
These constant rah rah replies without details hurt TT's
nm
Doesn't hurt to ask...I asked and got a raise...
good luck
I guess it doesn't hurt to ask supe and
nm 
Thanks. I think it would hurt even more to be screwed by someone I considered a friend. sm

I had that happen a long time ago.  Fortunately, at the time I didn't need the money. She had called me and was panicked because she was snowed under and wouldn't be able to make TAT.  I worked myself to death all weekend long, but when it came to pay me, there was one excuse after another, and finally she gave me a check ... and it bounced. 


On a happier note, or at least I hope it turns out happy, I wrote to the woman in Virginia again and she finally answered me saying that she had taken care of it and not to bother her again as she had clients to take care of ... whatever.  Maybe this time the old squeaky wheel theory works.


I am sure that not all people without direct deposit are cheats, and I am glad you have found someone you can rely on.  It will just take awhile to get this bad taste out of my mouth and learn to trust again. 


#9 did it for me (Johnny Depp as cabana boy wouldn't hurt.)

it would only hurt those struggling to make their line count
It could endager their job. If they need just 45 minutes extra a day to meet their count, what does it hurt? No one said you have to work more hours. You could always opt out of working longer than 8 hours.
Beats me. It does hurt their valuable employees when they log on to 0 jobs.
I have 4 accounts, a 98.9 quality rating, and I am sure it is hard to plan workflow, but I'm tired of it. It seems cyclic; it has happened a few times a year for the past 3 years. Hopefully, when the new accts start, this will stop. Guess I'll just ask for a 5th account.
They were still interviewing last week--wouldn't hurt to call or E-Mail
As far as I know they are still looking for Acute Care MTs, but I don't know how many they just hired or what kind of hours, FT/PT they still have available.  Could be that they are still looking for a couple more.  Sure wouldn't hurt to go to their website and call or E-Mail.  If they are still hiring, they may be jammed with applications, so if they do not respond right away that is probably a good sign and you should keep trying.  They are worth the effort to talk with them. 
Nothing will change unless we make it change..SM
As long as we accept the exploitation that this MT profession has reduced us to, it will keep going on.  The top of this is the outsourcing.... well, get your legislators involved....better yet, the MEDIA.  How many patients know their private medical information is being outsourced to halfway around the world? The squeeky wheel gets the grease.  Do the patients know that their info won't be sold by some unscrupulous MT (halfway around the globe) to insurance companies, etc., making all this Medical records privacy a joke. It's not just our T-shirts being made in other countries; it's our most personal, private medical information, of which the public is not being made aware of.  Not to speak of undercutting out profession to the bare bone.  Granted, most US MTs are willing to work below market wage just to have a job, especially in economically-deprived areas, where outside jobs are scarce, and kids need to be fed and mortgages need to be paid.  MTSOs know this.  I'll bet they'll be the first to lobby against any action against outsourcing.  (Wouldn't you be...if you got people to work for pennies while you're raking in the big $$$'s ?  Still, notwithstanding the outsourcing problem, we're still going along with all the BS...working for pennies, whatever the client wants, he gets... ever notice how all of the MTSO flak seems to be re. unpaid work...mostly, demographic issues we're not even paid for... bec. It has to be done.. Part of the job... The client put the wrong info but we have to correct it...all unpaid work.  Just give me a job with nothing but straight transcription, w/o the unpaid/demo. flak..I'll take it even at the present, absurd pennies-per-line state of the profession.
Heartland?
Has anyone heard of a company called Heartland Transcription out of Toledo?  A friend of mine has been talking to them and wondered about it, so I told her that since I was online right now I would ask.  Thanks! 
Heartland
You MUST be their recruiter.
heartland

TAKE EVERYONES ADVICE, DON'T GO THERE - BEEN THERE - WORST EVER.


Heartland
WOW! What paper was this printed in, the post doesn't mention it. Also age discriminations is llegal folks, and just fort he record HIS hired me and I am 58...make me wonder..................nola
Heartland
I myslef cannot help but wonder what is going on with Heartland. I currently work for them and scared I will end up without a job.
Heartland does.
xx
Heartland?
Does anyone have info or updates on what is going on at/with Heartland? I've heard about quite a few layoffs in the recent days. Thanks.
heartland

 


sometime back, there was a post in this forum regarding heartland's sale status. it refers to spi backing out of acquisition of heartland...


Heartland.....sm
Medical transcription business booming
Anshuman Daga

Bangalore, February 20
Medical transcription firm HealthScribe India, which uses India’s large pool of English-speaking graduates to enter medical data on US patients, expects its revenue to nearly double annually over coming years.

“I expect our turnover to grow at 80 percent compounded annual growth rate for the next few years,” HealthScribe’s Chief Executive Officer Tony Hales told Reuters in an interview.

The company, a joint venture between Max India and Healthscribe Inc of the United States, currently does $6 million in business a year.

The booming medical transcription business has become a $ 6 billion industry in the USA.

Transcription professionals key in medical data such as patient histories or treatment into computers after doctors in the USA phone the transcription centre and verbally record their observations. Once keyed into computers the data is transferred back to US hospitals via e-mail.

Global Centre

India has become a global hub for medical record transcription business with the establishment of high-speed telecom links and its large number of English-speaking graduates.

The fact that wages in this field in India are only 15 percent of US salaries is the biggest draw for firms such as HealthScribe to set up shop in India, Hales said.

“Our (HealthScribe’s) only limitation for growth has been time and experience,” Hales said. The company was not adding more than 75 to 100 employees a month to ensure that the quality of work is maintained, he explained.

Hales said it takes about four years for a local employee to match the quality of work done by his counterpart in the USA.

Other foreign companies in the same industry with operations in India include US-based HeartLand Information Systems and CBay Systems (India).

The growth of such services has been fuelled by rising demand to maintain basic hospital data and records and use these as legally recognised documents for US doctors to support medical decisions. Reuters

Heartland?
Who is spi? Thank you.
Heartland... now what do we do?

So... what do we do now guys?


Heartland
So sorry to hear about what happened.  They will lose their clients.  Are any of you from MS, AR or TN???
Heartland
I'll bet the we take care of our people people have even them beat dirtwise.
Heartland
Very sad, well-written. Please, please, forward this to former Senator John Edwards at OneAmericaCommittee.com. Please browse the site and familiarize yourselves with the work the Senator has been doing. I believe HE REALLY CARES. Please anyone who has the time, browse the One America site. You can sign up for updates from them and help by signing petitions and just spreading the word. It's time for Americans to take back America, don't you think? Thanks all. God bless you all who have been treated in this fashion by Heartland, but consider that some way, in some fashion, the ones who did this to you WILL get their just rewards.
Heartland

The we take care of our people was supposed to be in parentheses but didn't show up in my post. 


Heartland
I am sorry for all of you. I had the miserable experience of working for Heartland a few years ago. I stayed only 6 months so I didn't have to reimburse them $2000 for their flying me to Toledo for training (what a joke that was) me. For those of you who want to write their clients, be careful. It technically could be a violation of HIPAA. Instead, write the newspapers where the client is located. You can bet that their staff members read the letters to the editors. A letter to the client could just get buried by the administration. I know of at least 2 instances where a client was outsourcing to India, but their staff was unaware of it. Do not, of course, mention the name of the client. Call it a local medical facility or a medical facility located in this state or area if there is only one medical facility in that particular town... something like that. It has been a few years since I worked for Heartland, but while with the company, I edited reports typed in India. If any of you want to E-mail me with the city and state (no other information) where a client is located, I will be happy to write a letter to an Editor too. Best of luck to all of you.
Heartland
HCR Manor Care is the mother company for Heartland, Inc., they are NOT BROKE by any stretch of the imagination.
Heartland MTs.....I want to ......sm

tell you how sorry I am for your situation.  Take some satisfaction in the knowledge that eventually Heartland will realize they made a grave mistake by outsourcing all their work overseas. 


If you are interested in working for a 100% US company, perhaps I can help you.  Just drop me an email through the board here.  Good luck to all of you!! 


Heartland
YOU are so right. I have said all along from all the posts I've seen from MQ to anyone else. They cry gimmee, gimmee, gimmee. They don't get what they want, so they bad mouth the company, but OMG, don't even think of working on weekends (except maybe every once in a while), or a holiday, or after 5 pm. If that's the schedule they have been looking for, they are in the wrong field. You can't watch soaps and eat bons bons while you transcribe. I basically work the same schedule I did IN a hospital, usually all day Saturday and I work from 5 a.m until I have met my own personal quota. This is a good field but I think it has been trashed by those who thought it was a cushy way to make easy money. Wrong, wrong, wrong. It takes as much dedication to do well at home, if not more. I agree some of the companies have taken advantage, but by and large, a lot of these people do a lot of stuff they wouldn't do or couldn't get away with while working on site.
Heartland MT
I am suppose to work today but who knows what will be in store for me. Standby or work.
More on Heartland
Why do the hospitals that contract with Heartland allow the work to be in India?  I know there are hospitals out there that do not want the medical records overseas.
Not from Heartland but if it was me sm
and I could afford it, I would take the rest of the summer off and collect unemployment.