ick, sounds like no respect for anyone, worth abuse? NOT. run
Posted By: anon on 2008-02-27
In Reply to: Shoujld I run, NOW!! - NM
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Sounds like you have little to no respect for American MTs
and value much much more your overseas MTs. At least that's what I got from the post. From a business perspective, paying someone close to nothing as opposed to paying someone what they are WORTH, would be a plus for you.
However, from my perspective as an American MT for nearly 10 years, this is the kind of attitude that has nearly destroyed this field. Not only that, that kind of attitude is what is going to ruin this entire country.
That's abuse! I wonder how far..sm
some of these MTSOs dare push. I would demand to get paid for the extra work and time.
Never have I seen such abuse of power
the ones who cake walked into their positions of power don't know what to do with it, there only about 2 really good account coordinators and QA forget that, it is all messed up
That would be very easy to abuse
anyway. My company is very honest, and QA is great and fair, but I'll bet that's not the case with a company that says it won't pay for a report with a single error.
I take errors very seriously, but I find this very suspicious. If the problem is that serious and their QA hasn't been effective in coaching the MTs, then their MTs need more training, not severe pay docking.
If they can't get more training and errors continue to be serious, then they should be let go.
Exactly the same as what happens with domestic abuse -
..
Stop the abuse!
A few months ago it came to my attention that the company I work for does not pay their employee status medical transcriptionists overtime pay. The company took on a new account with about 50 physicians and did not hire anyone to do this work, so it was on the shoulders of us medical transcriptionists who were already working full-time hours to get these jobs done. We were receiving up to 5+ e-mails a day being hounded to get the work done and being told that the owner has to pay a penalty for anything out of the 24 hour TAT time. In many of the messages we were told to, not come crying to them come the slow season and we didn't have enough work to buy Christmas gifts or pay our electric bills. So, I asked if they pay overtime for anything over 40 hours a week. I got a reply saying, No, but you have my undying gratitude. I informed them that this was against the law, and that they might want to check out the Department of Labor web site and read up on labor laws. They did not think that they had to pay us over time, because we were paid by the line. Keep in mind that this is a fairly large company! I informed them that they had to convert our wages from paid by the line to paid by the hour and pay us time and a half! Bonuses do not count as overtime pay. They actually increase what the company owes you as it increases your normal wages. After that, I never heard anything back about this. Now, once again we had an update on your platform, which left us out of work for up to 2 days for some. Again, we start getting these nasty e-mails for us to work overtime to play catch up. We got no compensation for the time we could not work while we were waiting from them to fix all the bugs in the update! This is a direct quote from the owner -- it never ceases to amaze me the number of calls I receive around the holiday season from folks telling me they need help with presents for their kids. It never ceases to amaze me the calls I get from month to month from folks telling me they can't pay their electric bill. It never ceases to amaze me the number of calls Kathi or Jennifer or Angela make begging for help on an account and are told no. What really blows me away is that some of those same folks who call me are the ones not willing to work when the work is there. We all know that from mid-November to mid-January there's a bit of a lull, so why not make hay while the sun shines as my dad used to say? This e-mail was the last straw for me. I will post my reply. I encourage you to read the reply, so you too know the laws. We are not slaves working in a sweat shop! I thought I'd share with you some of things that we, as your employees, have been dealing with. First, did you know that during the, slow time, if we are sitting at our computers for 8 hours waiting for work to come in and we only manage to snag 2 jobs you need to pay us at least minimum wage for every hour we sit there and wait for a job! It is the law. If you do not want to do this you have to lay people off so that we can collect unemployment benefits. If people who work in-house have a slow day do you not pay them? Let me tell you, the law sees no difference as we are all employees. Second, if you ask people to work overtime you by law have to pay them time and a half. I explained all of this to the HR Department months ago. The line rate increase for producing more lines or a bonus does not count towards - us just making more. You have to add up which each person makes and convert it into per hour pay and then pay us time and a half. Third, the way you pay. If there is a holiday or we take a vacation day we automatically get the lowest line rate, which is 7 cents per line. If there is no work the day before or the day after a holiday and we cannot get our 12000 lines in, and then there is work on the holiday date and we work, we do not get the 10 cents a line holiday pay - due to know fault of our own! Fourth, I never got a bonus check for getting someone a job with you as I was supposed to. Also, I think there is some trickery as to your bonus system going on. We have to get at least 1200 lines a day for 10 our of 14 days, again if we are sick, take a day off, or a holiday we do not get it. Also, I was led to believe that to get the bonus we only had to get our 12,000 lines in 14 days to get the bonus. I was waiting months to get a bonus. haha funny right. Well all of these things are not so funny to me. Fifth, it is not very professional for the owner of the company to send out e-mails like this. The last e-mail you sent out was complaining that we were not keeping up with our TAT when YOU took on new doctors without hiring more people..and did not pay anyone overtime..and then blamed us MTs, some of whom were doing double time, for YOUR lack of preparation. Now again, as most accounts are behind on TAT, you send out this kind of e-mail, complaining to us. We did not ask for you to upgrade the system and not have all the bugs worked out. Most of us were out of work for a couple of days, and of course we will not be compensated, and we will get the lowest pay now. A few weeks ago we had a small upgrade that crashed my computer! I was out of work for over a week waiting for a new computer...again...without being compensated. Do you treat your in-house employees this same way? Again, a reminder to you that the same laws apply to us at home. As my dad says, poor planning on your part does not necessitate an emergency on mine, and don't ever trust anyone who says trust me.
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like I said below major abuse of power
only 2 account coordinators worth their salt, if they cake walked into their position they are on a power trip and don't know what in beans they are doing, QA is just a mess that is pathetic esp. the upper crust there.
Totally agree, some do abuse QA
I've done transcription and done QA. Some are just too lazy to pick up a book or even Google something. Grrrrrr . . . it's a pet peeve of mine.
I am an employee, and they ARE flexible (as long as you do not abuse)...sm
and there is still plenty of work. Medware has different accounts and platforms so just because 1 account/platform does not have work does not mean that they ALL do not have work. I have worked for other companies that have had NO work, and so far have not had this issue since I have been with Medware. As a matter of fact, the ONLY time work has been low is around a holiday (usually the day after) but picks up VERY quickly, so not an all day thing. I have been with Medware for over a year and am VERY happy! HTH.
Lucky at-homers' - no "in-office" abuse
It's a nasty tradeoff: Work from home and receive less pay and benefits, or work at the office and receive higher pay and benefits while being berated, verbally abused and micromanaged at the office.
Screw the benefits - I'll take a peaceful life ANY day.
Lucky at-homers' - no "in-office" abuse
It's a nasty tradeoff: Work from home and receive less pay and benefits, or work at the office and receive higher pay and benefits while being berated, verbally abused and micromanaged at the office.
Screw the benefits - I'll take a peaceful life ANY day.
the same respect we once had
Meaning being in the same tax bracket we were in from 3 years ago back many years. If you have been in the field for a long time, you know what I am talking about. Someone needs to break this trend!
No respect for MTs
From what I hear they have little respect for their MTs, pay is way below industry standards, and they expect a lot but aren't offering a decent line rate for experienced MTs to join the company, very substandard line rates I believe around 7 cents a line entry rate no matter if you type clinic notes or radiology reports. Do a search, seems that quantity is more important than quality and they don't pay enough for either. Big turnover of editors too which in itself says something.
I respect much of what you said, BUT....sm
You are generalizing and surmising facts not in evidence (too much CourtTV!). Anyway, I have been an MT for 20 years, all types of MT, office, hospital, clinic, management, remote, locals, IC accounts, every specialty, radiology, psychiatry, even autopsies!! I was an English major before I transferred to human biology for Certification in Medical Assisting....4.0, perfect grammar, hard worker, very disciplined, average 200 lph or more, depending on accounts, platform, etc.....when I got back into MT after hiatus this fall, I tested with Amphion, along with several other companies....to my knowledge, I found all of the testing, subjective, objective, and transcription, really familiar and easy....after several offers from other companies and being hired at MQ at top Tier, I was told by Amphion I did not possess the special skills of an Amphion MT yet. Huh??????
with all due respect, but can we as MTs ..sm
ourselves really compare to doctors? Isn't this a bit swell-headed?
Why don't you try tomorrow to do a heart transplant? Let's see how you are doing.
respect would be nice
The big national company i used to work for gave no money and no respect.
I respect your opinion
but how many jobs even give you an option? You're an employee. Period.
If you look at the industry overall, look at IRS changes, look at global climate, you will see that this is a good thing. Or not.
I figure it's better to make lemonade when handed lemons than to see if I can be a sourpuss. :)
With all due respect, I have attended
with 2 nationals, one being the Squid, and I was quite frankly surprised at how tech un-savvy some of my fellow trainees were. They sounded like all they knew how to do was turn on the computer and get to their platform. Anything outside of that threw them into a tizzy and they were totally lost.
I can see where this particular MTSO is coming from, but she certainly could have worded the ad much better. It's rather insulting as it stands and I'm sure the kicker is that the pay is crap.
Appreciation and Respect
and money
Respect and professionalism
I agree. We deserve more respect, our paychecks on time and being treated like humans and not machines. I can do without the gifts, but more money like someone else suggested sure would be nice. The first post was truly from the heart. Thank you for sharing!
That's mature of you. LOL So, you don't respect
nm
have some respect for the polices . . .
of this board. It has been reiterated time and time again that there are to be no spelling police, not to mention no bullying or harassing on this board, but people like that just have no respect for those policies or for their fellow MTs (or probably anybody else on the planet), so they really don't deserve to have an entire thread devoted to their self-centered little rantings. I wish there was some way the policies could be better enforced so the trolls and bullies would stop dominating this board, but alas, they are persistent in their attention-seeking behavior. So really, maybe if we would just ignore them, they would eventually get tired of not succeeding at getting everybody stirred up and go away. And if I spelled anything wrong here or made any errors in grammar, guess what. I DON'T CARE! And please, get a life!
Lack of Respect from MDI
This is really so sad! Why are they lying and being so secretive? I have no respect for them any longer. The past respect is just that: Passed respect. It works both ways. HOW DO THEY EXPECT PEOPLE TO LIVE? Better to be honest about their situation, whatever that is, than this. And regarding the emails never answered, no answer IS an answer and the message is that you and your email are not important enough for them to pay attention to. Shameless behavior on their part and no sing-song email from the owner can discount the fact that they are blatantly giving the shaft to loyal employees.
I, too, have nothing but respect for MTSO
It's a mutually-beneficial relationship and while after the MDI debacle I'd never consider myself part of an MTSO as family, I am proud of the company, proud of my affilitation with them, and proud of the handsome paychecks with which my hard work is rewarded.
Not all MTSOs fit into the horrible category. Some of us are just lucky enough to have not have experienced it.
To those of you who have or are experiencing it, I am very sorry for you and I hope you find something worthy of your skills.
Sandy, with all due respect, since you don't work for OSI, it would seem to me that you
what it going on at OSI, therefore, you should probably stay out of it. To tell someone they're not doing their job right when they may very well have is not a very nice thing to say. CLEARLY, there is something amiss going on at OSI, otherwise there wouldn't be so many upset people.
Webmedx or Transhealth? In respect to SM
bennies, pay, # of ESLs, flexibility, etc.
Would love to know your personal experience as I'm seriously considering both.
TIA
with all due respect, your response is somewhat naive..sm
how easy do you think it is for a company to say our MTs are all U.S. based? Sweetness, it's called the internet. I can't believe some buy into this. If I were a doctor and assured that my dictation was being typed by all U.S. MT's, do you think I would buy that - no. Especially when they can hire overseas MTs and pay them half the wages. Pleae get with reality here. Have a great evening! Also, DRC has no say so now; remember, they were bought out.
Unlike you who treats everyone with respect, you mean?
Sometimes it just takes time to find the right fit. I wouldn't buy the first house I saw, and one should not be satisfied with a job until it's one you can actually wake up and feel good about working it. There are a LOT of companies out there who deserve bashing. Maybe you should learn to be more tolerant of others' opinions - we are, after all, all entitled to them.
The respect and geniune care of their MTs. nm
/
That speaks volumes for the respect MTs have for
NM
Outstanding job; honor & self-respect. Thank you.
.
Sorry -- forgot. With respect to getting paid -- sm
that has NEVER been a problem. Never late, always direct deposited on time.
Respect the American workforce?
Since when did sending American jobs overseas equate to respecting the American workforce? I am so happy that I do not work for any of these sleazy, offshoring MTSOs. People, get out while you can, seriously. This is pathetic!
If we are supposed to respect their culture when they come here,
then they should respect our culture when we go there.
They do not.
Westerners, particularly Americans, are expected to bend over backwards to respect other peoples' cultures, traditions, beliefs, etc., when traveling in other parts of the world.
We are also expected to bend over backwards to accommodate those differences when people from other parts of the world come to visit us. All in the name of respect. But where's the respect for OUR cultures, traditions, and beliefs?
Respect is a two-way street. If someone insists that I respect their culture, then I must insist that they respect mine.
This is what you said in your original post RESPECT..sm
We need to know more than most RNS, LPNS and
I dare say doctors -
Another case of swelled head?
ahh, should have said radiology -- I have no idea ight in that respect
That is why I never got into radiology. Too hard to make money.
With all due respect and just out of curiosity, why settle for this garbage pay? Go elsewhere..sm
preferably with a company who appreciates an experienced and quality MT. As long as they have enough U.S. MT's to work for these wages, our pay scale will continue to decline.
With respect, the real irony sadly is
that if you've followed these boards for at least 2 years, you already had an idea of what was going to happen. Several MTs made an effort here to warn as many as possible about the future loss of jobs. Many of the posts were ultimately deleted. I agree there is nothing gained from rehashing the past other than we must learn from it.
QT made a business decision. They built a company, made a profit, saw more/better/different profit elsewhere, designed a plan to get from point A to point B and moved on - happens every day in the business world. From all appearances, they did everything right for a while - had they not, there would not be this group of really great MTs struggling to deal with the loss of a job and the stress of starting anew. QT had an option - they could let their dedicated MTs know what was going to happen and ask them to ride things out as long as possible or they could just squeeze every last drop from each MT and each account. Too bad for the MTs but, after all, it's only business. If there were lies, deception, half-truths, etc., this too is a part of the profit/loss bottom line.
The real irony - and this is public knowledge - is that former QT owners have started new businesses and are bragging far and wide (see internet blogging) about their new employees.
Of course, finding a new scrapbooking job will probably be a little easier than finding and securing a new MT account.
You think?
I have a prediction (purely for entertainment purposes, of course) - Profits will not sustain the new venture/old lifestyle for very long and that within, oh 24 months or so, there will be a foot dipped into a new MT venture, since the old one was soooo profitable, and old habits are hard to break.
Oh Dear God! You are looking to Focus for truthfulness and respect?!?!!?!?
 How much respect for their employees do they have when the fire them without notice, for no good reason, and then make you beg for the severance pay they promised? How truthful can they be when the Sr. Director of Recruitment posts on another site that they have 900 American MTs, but neglects to mention that they have 3800 Indian MTs?
While I'm at it, if they are truly bringing accounts back to the U.S., why or why did they just lay off a bunch of people? Wouldn't they need those people they laid off to help with the influx of work being brought back?
It makes absolutely no sense! But hey, take your chances. That's what I did -- worked out real well for me. 
Geez - and people wonder why I have no respect whatsoever
.
Since when are good manners and respect "garbage"
Learning the proper way to refer to people of different origins isn't pc garbage friend, it's common courtesy, good manners, and respectful.
Or is that TOTALLY lost on you?
They're completely lost all of the respect I had for them
They always stood for honesty and integrity in an employer in my book.
Now that book has just been thrown onto the fire.
Best of luck to them on D's new money-making merget. Perhaps she'll make Fortune 500 or Forbes one day.
But she'll do it sans THIS loyal MDIer.
I'm outta here faster than MJ's doctor fleeing the scene.
I'm giving them exactly the respect and common decency they gave me.
Buh-bye, MDI!!!!!!
I have no respect for companies that send work overseas
Don't you think we have enough people right here in the US without jobs? Instead of paying a decent wage for an MT, companies get greedy and undercut our workforce of extremely talented and hard working MTs of which a large percentage are single moms.
With all due respect, with your husband making $100,000 a year, you may not need a response. sm
Your kids aren't carrying the weight of a household on their shoulders. A lot of MTs are in a position where they are the sole breadwinner, single moms. Nationals run out of work, offshore. Hospitals offshore or go to nationals. Things happen fast. Makes people desperate and edgy. Please have some compassion. I am not in this situation myself, but I empathize. With all the automation these days, truly how difficult is it for a recruiter/company to pop out an email saying the candidate did not qualify, etc.? 
All it takes is treating people decently and with respect.
nm
Lots of us lost respect for QA quite a long time
Especially when no 2 can agree on the same thing. Easier to just ignore it and get on with our work. Besides, if we didn't make what you consider to be 'mistakes', you'd be out of a job, wouldn'tcha?
FN is a great company full of wonderful people who treat you with respect. SM.
But they only want to pay 4.5 cpl for SR, 5.5 for heme/onc. Can you believe that? Also, workload has been very, very low for a very long time.
sure sounds swell. Sounds like 2350 ln/day @ 4 cents/ln=$90./day
in order to figure how many line needs to be produced to make $500 per pay period. ie, how many lines an hour needed per 8 hour day --at your rate.
So say $450 a week would be $90 a day.
For example, if making 4 cents a line,need 2,250 lines a day, 281 an HOUR (to listen through and edit) to make this great wage of $90. a day FOR ALL THIS SAME SKILL, TO KEEP UPDATED WITH CHANGING MEDICAL COMMUNITY. nope Better at Jack-in-Box Pass it up.
No, Paul, you are not. Left last year due to lack of work, but not lack of respect. It's a shame
I liked 'em a lot.
WHY isn't it worth it?
j
For what it's worth ...
I don't know about smaller nationals, but Spheris doesn't pay for those things either. If you run out of work, you can flex your time and make it up. If you don't want to do that and had rather have the time off you are allowed to do so. If you cannot get it made up AND you don't have PTO to pay yourself, then you still file for PTO and it covers you as far as failing to make minimum production -- that way you're not in trouble.
When I first started with TEM (now Spheris), they paid downtime by the hour but cut that out with their new pay plan about a year or more ago.
I don't know of any remote company that pays only on a production basis that would really afford such an offer -- paying downtime for no work. The hospital I used to work for has remote employees but they are all paid by the hour, period (yes, even at home) with incentive that pays out an extra hourly for production. If you are going to be down for 2 hours in a day, you are expected to drive to the hospital and work your day or flex it to a later time or PTO the missing time.
I'm not saying I agree with it or am thrilled about that situation but MQ is not the only company and, in fact, I would think right in line with everyone else.
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