iChart platform???
Posted By: MTinTX on 2009-03-19
In Reply to:
I am about to start working for Focus, and I was wondering if anybody can give me input on how iChart is to work on. Is it very MT friendly?
TIA!
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ExText - iChart platform -- HELP!!!
 I am starting with a company that uses this software. I've never used this before and I'm FREAKING OUT. Can anyone offer any advice on this software? Bea
ichart
Just curious if anyone is having problems with ichart line counts for the last 3 days?
ichart
Go to this link and put in your ID with the number part for the password. https://admin.ichart.com/login.aspx?ReturnUrl=%2flogon.aspx. Go to My Line Counts. Choose the server. Go to Specify Date Range. You can choose any date range but always for the end hours put 23:59. HTH
When you are in iChart...sm
you can see it broken down by hospital. Make sure you are using Internet Explorer. When you get into iChart, you ask for My Line Counts. Once you are in that screen, up in the right hand corner in green is Specify Date Range. Click that. Select the day prior to today (on the left calendar) and today (on the right calendar). Set the time range for 2300 under both calendars and click Submit.
This will give you an accurate count for that day, EXCEPT that during peak hours it may take an hour after you have finished working to give you the final count. After about 4 p.m. EST it is only about 10 to 15 minutes for a final count. It breaks it down by hospital, but also gives you a total.
You can figure 1 day, 1 week, 1 month, it doesn't matter to the program. Given the delay, it is very hard to tell how many lines you are doing in an hour, at least during the day. If you only interested in totals, that is easy to figure out.
Not ichart
I currently work for another company. I type in Extext. My line count is always there whenever I want to look at it. Slow server, thats bull. Write to iChart.Team@Dictaphone.com they might be able to help you with this.
ICHART
Has anyone worked on this, if so, what did you think about it? And productoin wise? Thanks for any information you might have. Have a great day!
iChart information
I guess I'm just curious about how to use auto correct or normals, stuff like that. I'll be starting with TSI (Transcription Services of Illinois). Just waiting on Dictaphone to get their stuff straight.
or that 20-30% went to dictaphone/ichart
too many cooks..........
It was a problem with ichart
We were sent email by the company explaining the problem and the issues were resolved. Transtech is honest and forthright about their business and some of the posts bordered on slander, I assume that's why they were removed.
No, not an Ichart problem...
it is because TT tells Dictaphone what to set TT's line count for...this often happens with companies who use ExText. That's why I left.
Not an IChart problem
Is 100% correct. The above poster has it correct. Companies tells dictaphone what to count and that is the line counts you get.
Dictaphone iChart system?
Has anyone heard of this program for transcription? Opinions, good or bad?
TIA!
K
Companies using Extext/Ichart
I got a very interesting email from the Ichart team from Dictaphone. I had written them because I had been questioning my low low line counts with a particular company that I am no longer employed with. They had disabled the control I feature so you could not see your session statistics. The excuse was - they didn't pay for headers or footers thus the line count not accurate. Well, fine and well, I asked for a breakdown report by report of what my line count was for each of my reports. I was told they didn't have this information, I was told by Dictaphone in this email that the administrator certainly does have this information, and that the way lines are counted varies and are totally set by the administrator (or your employer). The Ichart team did tell me they are working on getting that available on the Ichart site so you can see report by report what your line count is. I think this is the only fair way. Line counts should be verifiable for each report, not just a lump clump number. Lets say you did 700 lines like I did one time. Well, I did about 28 reports. These were H&Ps and consults mostly with very minimal progress notes. Do the math, the 700 lines just does not add up right with the # of reports. So, bottom line, if going to work for an account that uses this system beware, ask questions. There are a lot of companies out there using it and disabling the session statistics
Been working for me right up to this moment, Ctl/I and iChart, since Fri. nm
s
Be sure to put ichart "to" time in as 23:59
..
Send file in ichart
Ctrl+N = to send a file, but only if it does not have any blanks.
Ctrl+L = to send for review, or if it does have blanks.
Will Ichart interface with Instant Text?
x
If you have to use what THEY say to use, you're stuck. Ctrl + I and logging in to iChart do not
g
To clarify I get around their game & count my own too - ichart is short!
Tired of being ripped off
Ichart does not give us the # of reports, lines per report,
but does give a pretty instant line count, most of the time. However, that counter is set which ever way the MTSO wants it to be set. They have complete control of that setting and what the MT is paid for.
At least, that is what I was told. Inhouse we could use Ctrl I at anytime to get our exact line count -- true line count with every stroke counting.
Documented line count each report, then compared to ichart end of day
nm
If Ichart deducts 8% from ExText line counts, you are actually not getting paid for spaces
It is the equivalent of a 70.2 character line with spaces, 65 characters without spaces.
RISS is not a platform. RIS stands for Radiology Information System. The platform sm
would be EXText.
MDI-MD platform is fast, not full of problems like Transcend platform or MDI-FL
On Transcend platform you have to click, click, click all day and still get errors, change screens constantly - its a nightmare to work in.
Yes, SPi does use this platform....it's a great platform, but not worth working for SPi. nm
#
Doesn't apply if your OSI account doesn't use Ichart.
It is the Ichart only for OSi where you are cheated.
Bad Platform. I personally know of 3 MTs who left because of the platform.
If you are like me, the bottom line is wages and what I get in my check. I have never worked for Amphion, but I personally know of 3 MTs who worked part-time at Amphion before quitting their other service to see what Amphion had to offer before it was too late. All 3 quit Amphion and stayed with their other service because of the Amphion platform. Too hard to make any decent lines.
Something to think about.
********************
Here is one post from a couple days back:
Posted By: Amphion on 2005-12-02
To all of us trying our hardest to grab our work when it is available, and then still only make 24 bucks a day because of the garbage platform.
It is an ichart problem not a TT problem
NM
To each his/her own! I was on a different VR platform sm
and ran out of work constantly. I have worked on several VR platforms and BeyondText is not the best, but it is not the worst either.
Every company has good and bad. Transcend was just not a good fit for me; however, it may be a good fit for you or the next person who comes along.
I love new technology and work on state-of-the-art platforms, the newer the better, so that typewriter theory of yours really does not jive here.
Every company has good and bad, it all depends on the individual MT and what that MT is looking for in a company.
Good luck to you and if you choose Transcend, I hope it is a good fit for you!
Platform
Any info at all on CareFlow platform? Is is productive? Any info appreciated. 
MDI-MD's pay & platform
1. How do they pay in comparison to other companies?
2. Can you access reports typed by other people or review the patient's old reports in Bayscribe?
3. Do they furnish PC and/or charge a fee?
Thanks
Could you tell me what platform they use?
nm
Platform???
DQS??
new platform
I really like the new platform, but it's always running out of work. When there is work, I can get pretty good lines.
what is the best platform out there?
what is the best platform and what kind of money is "good money" in transcription?
What platform do they use? sm
Do they consider full-time to be 40 hours a week?
What platform do they use?
Any idea on the payscale? Can you provide any other information?
platform
Okay, that is good to know. The account I would be on is on Medrite, which I have used before and like.
Thanks.
What platform do you use? nm
x
And if they don't get you with a bad platform,
then they overstaff your account. I used to get over 20,000 lines before they overstaffed mine and started playing favorites, with cherry picking taking place. (And don't say it can't happen, because it can and does right before my eyes all the time.) I've been struggling to make the minimum to keep my benefits.
And then they try to tell you how you're going to be making such great money when you go to voice recognition, which is a JOKE for someone who typically transcribes 250-300 lines an hour.
To read this board and find that now the incentive program is discontinued for new employees (who are now hired at a higher rate and given instant PTO) while the rest of us who were hired before November 1 have to scramble to get a higher line count in order to make what the newbies are making and have to wait a year before earning one minute of PTO only provides yet another example of the inequitable way this company operates.
I'm tired of all the games, the insulting of my intelligence with the fiction they invent, and the terrible, terrible program.
And to all the cheerleaders out there: Write down all the good things you have to say now, save it in a file, put it on your calendar for 6 months from now and THEN let us all know how you're making out.
As for me, I've found another job.
About which platform.......sm
Is your account still on the H platform? Is the the bo account? That's what I was on, and I am the one thinking of going back with the post above yours. If so, this is interesting to know ahead of time.
I believe you can use IT with the platform.
cc
What platform do they use...
and are they employee only status or do they have IC also? Thanks!!
Both IC/SE, their own platform (sm)
which they are constantly upgrading in response to MT feedback, works much like Word, compatible with Instant Text, Shorthand, and Wordpad-based normals.
Could you tell me what platform
they use and if they are employee only? Do you have to be full time? Thanks much!!
Platform: their own (sm)
which works a lot like Word, accepts Instant Text, which the company will help you buy (they also have free IT classes and glossaries for many accounts). I like that they upgrade the platform based on MT feedback. Owner is known for hiring top tech staff and programmers. I'm an SE; they also hire employees. I don't think you have to be full time, but it's so easy to make the full time lines that you might want to be. I've done overflow work for probably 10 services in the last 5 years (in addition to working long term for 1 service), and I've never piled up the line count as easily as with ProScript nor been treated as well.
It is just a platform.
I worked on Softmed when I was in-house. You are basically working in Word superimposed on Softmed. I liked it when I used it. If you are proficient in Word, you will do fine.
What platform does - sm
TransHealth use?
platform
I work for them also and have found the TT/webtop platform to be slow with too many demos to search for and enter in. You must be on Vscript, would that be correct? And you don't enter any demos?
Platform
That would be fine. I just need to invest in something better for my MT's and for the company itself since we are growing tremendously. Thanks for the reply.
Do they use a platform or is it
ftp? What other software is needed? TIA!
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