horrible tale
Posted By: stabilityNOW on 2007-03-02
In Reply to: This may be a joke to your, Jen, but it is not, please comment when you have some constructive to sh - Movin' on
I was commenting on how companies go in and out of favor. I am a battle-weary oldtimer like yourself. I fortunately have not had anything like the disasters like you have had, but am too searching wearily for a decent company. I don't believe any recruiter anymore. They tell you what they think you want to hear. You sign up, lose insurance from prior job, and find out you have 98.8% ESLs, all impossible to understand, or you work for an hour and have no work. and then you go searching again.
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Horrible, horrible, horrible place. Unlike the other poster
I actually worked there. Sound quality is horrendous. The account I had was the worst ESL I've ever had and I do 85% ESL so I have no problems doing ESL. Frequent management turnover. When I was doing QA the work was so bad that I pretty much had to redo every report. I hear about how well they pay, but they don't pay that well and certainly not enough to compensate for all the other stuff.
What a tale of woe I have to tell you....sm
I have been there several years and am leaving; my last day is next Tuesday. It used to be a great place to work and I never had any complaints until the last few weeks.
1. Most work has become ASR. It's the way of the industry nowadays, but on top of everything else, it's harder to take. 2. They have cut ASR pay to match industry standards. Can't blame them for that, but again, on top of everything else...
3. Most rarely have their primaries or even secondaries much anymore. They have a national work pool now. This means that an MT could have several reports for accounts she has never seen before, which means corresponding client profiles with each one wanting things done differently. That slows things waaaaaaaaay down.
4. Supervisor Musical Chairs. Last year, MQ made some major changes and gave everyone new supervisors and told us to get to know them. We did, and a year later, most of us ended up with new ones.
5. No more matching of 401K, as of April 1 this year. They will decide whether or not to contribute to our 401k again later this year, but no guarantees. Take a wild, bloody guess what they decide to do.
6. Incentive program was slashed dramatically. I am personally out $300 a month. What is left will not be given if an MT has more than three critical errors. I haven't had any personally, but many are reporting critical errors for what are considered minor infractions.
7. A freeze on raises until further notice.
8. Outsourcing a lot of work to India, leaving the ESL work for us.
That's just off the top of my head.
If you decide to go ahead and work for them, good luck to you. You will need it.
transtech tale
My friend Bini took the bait and signed on with Transtech. She was in tears at the end of her first day - nothing but difficult ESLs. Before the zombies attack let me state that every place has ESLs and somebuddy going to be dooin' them, every place, every time, every place. I am not condemning the company, just wish people would not praise is as da promised land.
Worked there 2 years ago..horrible, horrible, horrible.
Would totally avoid them at all costs.
Ah, Michelle's a little tattle-tale!! Trying to earn some brownie points!
Four Seasons Transcription and Robin Hall...a tale of deception and duplicity. sm
I went to work for this company in November. I was assigned two large hospital accounts in Canada. After a few months, she lost one of them. She had to let go all of the MTs and editors she had hired to work on that account but asked me to stay because she said I was her best Editor and highest producer. I did. Everything rocked along for a few months without a hitch. Then my paycheck starting arriving late, at first a week, maybe 10 days late. But I was cool with that and didn't complain. Then one paycheck was weeks late. I contacted Robin and she told me that my bank was rejecting my direct deposit because my account had been closed. So I argued with the bank back and forth for weeks. They maintained that no deposits had been attempted. By then I was 2-3 paychecks behind. She continued to insist my bank was rejecting the direct deposits. I asked her for proof from her payroll company (rejection notices) but of course they never materialized. By August 1st, she still owed me 4 paychecks and I told her I could no longer donate my time and services to her cause. Throughout this time, she steadfastly stuck to her story that the hospital had not paid her, ergo she could not pay me. I've been in contact with a few of her current employees and know she's paying them (though late). As far as I'm concerned, this woman is nothing but a common thief. She stole my time, my experience, my talent, and my trust. I'm posting this because I'd like to save some other trusting soul from this same fate. I have no idea how this woman can lay her head on a pillow every night and actually go to sleep. A pox on her!!!
SoftScript is the worst - horrible accounts, horrible management, don't go there! nm
nm
horrible, horrible contact person! Worst experience ever. SM
Turned it down because of the arrogance and attitude.
That was not long ago. Ads run every 2 - 3 months.
Horrible accounts, horrible sound quality, etc
The only time SoftScript would not be wonderful is if you aren't doing your job. They are an extremely professional company. Sounds like someone may not have lived up to their standards.
Horrible, horrible place. Lots in the archives.
Horrible company, horrible dictators, ESL
at its absolute worst, sound quality horrible. The MTs I did QA for were horrendous. They made up words, obviously didn't use a spellchecker, couldn't get the hang of something as simple as copying and pasting Preop diagnoses to postop diagnoses and would type same again and again. QA manager would send out updates for new drugs, equipment and have things misspelled, frequently got e-mails that evidently were sent because someone wanted to feel important, absolutely no useful information, management problems, lots and lots of turnover, including management. The CEO has no clue about transcription and is in it for the money. After talking with him you feel like you need a shower.
Horrible platform. Horrible communication.
Horrible people who say one thing and then when you do what they say, they get mad and act ugly.
Enough of a bone?
I can't believe how horrible this all is.
I never thought it was decent of MQ to prevent you from seeing your line count after each and every chart like all other programs and companies I've worked for. I guess this explains it! - it really makes me sick at heart to think they are that criminal, that they are deliberately cheating us. All those cheery notes from our supervisors - thanks a lot guys for helping the company pick our pockets and lower the standards for the entire industry. Before you know it every national will be doing the same thing and we will never be paid fairly by any of them! Whatever happened to fair labor practices anyway? Are all big businesses staffed with nothing but unpricipled dirty greedy backstabbing cheats?
Sorry for going off but man, thinking of all I've sacrificed over the years and the extra above-the-norm effort I've put in to keep my line counts high and accounts within TAT - and for what? To find this out is like a real sock in the kisser.
QA is horrible
They WILL nitpick you to death. I have over 20 years experience and got an 88 on my QA and it was COMMAS....some places they took them out, some they put in. There is ONE person who has final QA say and even the team leader I had would warn about how ridiculous it is. The QA varies from account to account as well. They say they go by AAMT but they don't. The old DOS platform sucks big time. You get 40 pounds of books to look through with hundreds of pages of doctors to go through. If you take the time to find something in the manual, you lose lines and you lose money. If you don't take the time to look and put a blank, they take of a percentage for that. There isn't even a way to look for a doctor when you are in the text typing!! The spellcheck leaves a lot to be desired.
Expect to be given 3 accounts at once and have to switch back and forth frequently between them and of course memorize all the QA differences between them. You will find that the QA booklet they give has gross errors in it, and even if you document the errors, such as a medication spelling, they say they "do it their way." Expect loads of ESLs and of course you get dinged for blanks for those as well, no matter how difficult the dictator is. I have never ever seen a company work so hard at taking money from you like they do. They swear they pay hourly...well good luck. Out of 8 people I knew from training, 7 quit.
Horrible, Horrible, Horrible
accounts, support, managment etc.
Horrible pay!!
They offered me 6 cpl for acute care and 7 cpl for clinic work!! Of course, I refused.
They were horrible, not there. S/l I'm as bad as they are.
horrible horrible
honestly, it was one of the most awful experiences of my career. Details aren't even needed .. just stay away. Mean supervisors, stupid old DOS and dial up work. Backstabbing and that's just the beginning. DON'T DO IT .. there are better companies out there.
Horrible ESL
So if you don't LOVE ESL, you might want to rethink. The company itself was a great one but the accounts were horrid.
a bit low?........that's horrible pay!
nm
horrible
horrible horrible horrible!!! Stay far far away!!! Nasty management attitude!
That's horrible....
Wow...I was offered a job there a few months back, but I ended up turning them down for another company. Looks like I made the right decision! I also live about 2 hours away from where my family gets together every Thanksgiving, so there is no way I would work there if they are that inflexible with major holidays! That's awful!
They are right! it is HORRIBLE!
Even before I left last winter, the platform was having a lot of technical problems. I was constantly having the platform come up with random errors, freeze up, and it wouldn't save my report like it was supposed to. One time I lost a 5 page psych evaluation report and had to start from scratch. When I called tech support, they didn't give me the time of day and just said, Oh well, guess you'll just have to start over. I wouldn't recommend this company to my worst enemy! You will have zero job security! I'm glad I decided to get out when I did!
HORRIBLE! RUN AWAY!
I worked for Cymed for a year, which was bought out by SPi a little over a year ago. SPi treats their MTs HORRIBLY! No, they do not pay for spaces, and they were always screwing up on my paychecks, and I was never able to get a hold of anyone, either by phone or e-mail, to correct them. The managers, from my experience, were by very, very rude and unhelpful, and the QA was very inconsistent. I finally quit back in February and went to another company, a smaller one that does not outsource at all, and I am sooooo much happier! SPI was one of the worst companies I have ever worked for. In fact, they were in jeopardy of losing many big hospital accounts right before I left due to poor quality and TAT issues, including the 2 accounts that I worked on, and I heard that a few months after I left, they did actually lose several accounts, heavily outsourced a lot of other accounts, and had a lot of lay offs of MTs and QA staff. This is one company that you should avoid like the plague!
Ugh! Horrible!
This is a Phillipine company. They are DEFINITELY a company to avoid. I used to work for CyMed, which was brought out by SPI a little over a year ago. As soon as SPI took over, tons of MTs left, including me. There is just way too much wrong with this company to list them all here. Check the archives.
HORRIBLE!
It would take way too long to list all of the reasons why they are so horrible. I would run as fast as possible from this company!
Also, having IM on all day was horrible. I got nothing done. nm
nm
Yep, a horrible day. Thank you!
I appreciate your note very much! I was having a horrible day. Life is so stressful and our industry so affected, we're all running stressed, scared of losing our jobs, and it's a horrible thing. Many have been taken advantage of and are fearful of that happening and guarded in employers. I understand all this. I am an MT and have been there. I lost two MTs last weekend, one because she was going through a divorce and another who had taken on more work than she could manage (3 accounts). People are human - it happens. I didn't want to ask my gals who work the other weekends or weekdays to have to work more than they normally do because I don't want to burn them out. I'm a small service - eight MTs. I try to run things without MTs dumping on one another, taking advantage, flaking out, watching out for their jobs being protected - because if quality or TAT fails, their jobs are in jeopardy and it's not fair to those busting their butts. I've had some MTs who got fired because they flaked off or did poor work post negative comments and there's nothing I can do about that. They were upset and venting. I would be careful on the internet and I would check references. I got stung for $4K at Charter and it's horrible. I would talk with folks who work for them - not believe the ones they fired - to get a feel for them. I feel a commitment to protect the jobs of my gals and treat them well - if I let things deteriorate, I place them at risk, something I can't do.
On the 45 day payment, yes, I get paid 30 days from time work's done. In the info I sent, I said that if this were a hardship, I could try to pay and absorb this to help during this first pay period. After that it's every other week and it depends when someone starts but if they start at the beginning of a pay period, the wait could be that long. I want to be honest and upfront with folks. No surprises with your income. Most of the gals who work weekends have other jobs and this is supplemental - some it's a problem for - some it's not - just depends. I do what I can to help because I understand when you need to survive!
Lastly, yes I have an embroidery business. Because I've found the psych transcription to be heavy after 20 years, I like to maintain balance by doing happy creative things - quilting, sewing, crafting....I create machine embroidery designs & sell them online. I had to use that webspace because I don't have webspace for PsychTrans.
I'm a small stable business. I don't advertise. All of my clients have been by referral and word of mouth. I prefer stable over alot of turnover...both in MTs and clients. Better for everyone.
So there you have it - who I am and what's what. I appreciate the hard work that all of you do, like me. We've been hit hard over the past decade and I know the sacrifice you're all taking. I wish you all every  success!
Why would they? It's horrible here now SM
with more and more of our work being VR. I'm glad I didn't say I only wanted to straight type because if I did, I'd probably have no work.
Some are okay, some are beyond horrible. Even
with samples I don't know what they are saying.
How HORRIBLE!! n/m
I'm considering TRS now. What was your horrible experience?
n.m.
This company is horrible and you'd be better
off not taking a position with them. There are issues with their line counts with MTs being cheated - this is in addition to horrible management, horrible dictators, horrible QA people ......
She is trying to keep them. IT is horrible, they will all quit
and will get a big pay cut for the first 6-12 months they try to use it because it is so difficult to figure out.
WTG - DO NOT APPLY, HORRIBLE
They lie, steal, cheat, and do anything and everything but pay you!!!! RUN, RUN, RUN.
I can vouch for this....they are horrible SM
and very shifty. Even though their recruiter is gone (along with his lies about how much $ can be made), they still misrepresent the pay and the working conditions!
My experience with them was horrible, too.
I was also told the same thing by the rude woman. If you don't like it, quit. We only want people here who meet our needs. We need weekend editors for the offshored work and people to work the night shift AFTER I was hired to work days. Merit sucks, too. I'm so glad I got out of there and found my new company.
AMPHION IS HORRIBLE
Amphion is the worst place I have ever worked!
I am not sure who you are but I feel horrible for you. I
think that was terrible of the coordinator but from what we all know now, the rad coordinator was not all that. We have been doing a lot of damage control because of her and her buddy that used to be HR.
I am sure that you are a wonderful Transcriptionist and hope that you are happy where you are now.
It is sad that things like this happen, and knowing the owner, I am sure that she was just sick over this. However, I also know that she was probably painted a completely different picture of you by that coordinator. It just seems like she did that to everything that she felt threatened her position. We have re-hired, as employees, 5 MTs with similar stories and all have been treated like gold on their return. If there is ever anything that can be done, please do not hesitate to call the office. If you do, only ask for the owner (not allowed to post names here anymore).
That is horrible. They sure cheated you.
x
Horrible company!
Do not work for this company. They want their work 12 TAT or sooner. They will drive you crazy!!!
Horrible company!!
Do not work for this company. The pay is horrible!!! They pay $4.25 per 1,000 words. That's like 5 cents per line!!!
What a horrible post..you seem like a very
unhappy, unfulfilled person. Glad you don't work for my company.
horrible post
Funny you would use the words Horrible - and your company.
Post simmply stated companies were watching, thanks for proving my point.
horrible post
Ditto to msme's post - you do prove the point you are watching.
To the original poster - you are probably the company we are speaking of and I believe if you didn’t have a guilty mind then you wouldn’t have taken the time to post an answer to this thread. Shouldn't you be reviewing resumes, after all you constantly are running ads?
We all know which companies are good, bad and indifferent. I too wonder why companies would wander here. I (here is the dreaded word) assumed employer(s) would have more to do than to spend their time here....LoL.
They are such a horrible company they can't keep
good, qualified people, so they have to give newbies a chance so they can get the work done.
Well if it was soooo horrible...
Why didn't they say that?? I only received three or four corrections on it and this was on an ESL speaking doctor, so for a first-time run at it I don't see that as horrible. I type for a large 300-bed acute care hospital and also do IC work for a brain and spine trauma center and my QA is 98%++. As far as this being a test, this was an actual report that was pulled off the system to type. This was not something dictated from a year ago, it was just dictated. When I applied to them there was no testing, no phone interviews or anything. Basically, I received an email stating they could use me on this account and then I was set up. From where I come from you train your people so that there is no confusion on how a typed report should look since essentially they are a legal document and everything needs to be in order. You can say all you want, but I think this company lacks PR and to me that is as important as how much a company will pay. I'll just keep my own accounts and be happy. I don't have any complaints from them, only happy referrals to other offices.
apex = horrible
nm
Yup...horrible company
Someone else just asked about them a week or two ago. I worked there almost 2 years ago for about a month as an IC. They are an Indian company. They just have a store front location in Massachusetts, but they only do payroll and HR there. The account leads, QA, and trainers are all in India, and these are the people that you will always be dealing with. I also found that the pay was on the low side. The training was horrible because of the huge language barrier, and I didn't learn a thing. I was always running out of work and the QA, account leads, and technical support, in my experience, were pretty rude. I was even yelled at one time because I called for tech support and couldn't understand them! They also deduct pay for errors. I got out a few weeks after I started. I just couldn't take it anymore. I wouldn't send my worst enemy to work for them.
Meditech is horrible.
I plugged away on Meditech for 15 years on-site hourly rate thank goodness. That Meditech system is absolutely NOT TRANSCRIPTION FRIENDLY!! I don't care what others say, it is horrible and I speak from years of experience. There is no medical spell check. You have to go through tons and tons of screens and learn F keys. It is bad, really bad! 
That is just horrible for your friend...
I worked for DSG for over a year and they are constantly running out of work...when they do have a little extra, instead of waiting to see what happens they immediately start hiring again...and the same thing happens over and over....your friend is better off....
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