hmm..be careful of your confidence among such greed... who will the team leader be?

• How is it that in less than 1 year Medware goes from the best company to work for to the worst? - nm
  • Let me get this straight - interesting
    • Shift lead - nm
      • hmm..be careful of your confidence among such greed... who will the team leader be? - me here
    • This is twice now that they have done this....sm - Former MWer
  • I honestly had the best job in the world one day and no job the next sm - sad, very sad
    • Me too - Sad as well
    • Were you offered another position or severance? nm - It's awful if they just let you go.
      • Just a change of duties, no one lost their position - nm
      • yes, we were offered jobs as production MTs - nm
  • I have been with Medware for 2 years - Wilma
    • Just a matter of time before she will be off her high horse - MW makes me sick to my stomach
      • Maybe she works, gets paid and likes her job - nm
    • Wilma, just to keep a balance,what are a couple of your - least favorite things about Medware? nm
      • Wilma writes the same thing every time - have ya noticed? - hmmm...
        • What we know most is that Wilma has been there 2 years and is happy. - Yeah. You have a point there
          • I found your post VERY amusing, thanks for the laughs - sm - mac
            • My name is Fred Flintstone and I have been VERY unhappy for 2 years because all I get are... - Yeah. I'm here all week folks..
  • I hate this kind of cheap shot post. What's the deal? nm - What exactly is the problem?
    • Maybe I just needed to vent..... - nm
      • I'm sorry you're in a bad place, but when you make a post - like the one above, of course it concerns sm
  • MQ did the same thing in less than a year. nm - nm
    • Sad, but it is the same story all over. Try to find a - smaller company.
      • Smaller company? Not me! Heartland was a - Metoo!
      • What does one consider a smaller company, 100 MTs, 150 or a lot less? Just curious so I know where - Wondering
  • I just submitted an application to them. Can you give details? nm - Now I'm freaked.

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them to have said while I was spending $500 to get a new computer

in order to type their work, that they probably would not have SE

in a couple of months, and just rent a computer until I could move over

to Employee status.

But you know what, when I was an employee they made it impossible to

make the lines in order to be an employee because I mostly crap and was

working 12 hours to get 1000 lines (and I know I can do acute care as

I have done this work for 20 years and had just left a hospital acute care setting where I had no problem making 1200 lines a day.

I'm just about ready to dump this whole thing.  But thanks for your

reply.  I'm still steamed that in dozens of phone calls my supervisor

couldn't have shared any of this with me.  That's what she's there for.

Do you seriously expect answers to that many questions?  If this was a paid survey - maybe.  I'll give you a general answer to the gist of your line of questioning.

Why do most of us work?  MONEY.  I'm willing to stick with any job as long as my bills get paid.  It is not to my benefit to keep changing jobs and going through the hassles of learning new software and platforms, and starting out again with no seniority and tiny PTO accumulations.  IMO, transcriptionists job hop mainly because companies overhire and make glowing promises.  Some things I can put up with - the rising costs of insurance, new company policies, requesting me to change my schedule for the good of all.  I will grumble, but I will stay.  If and when I cannot pay my bills due to CONSISTENT lack of work, or being forced into new platforms where it is impossible to make any money, I will move on to the next company.

Meanwhile I am constantly looking for ways that I personally can improve my production and be the best that I can be, and I don't blame the company if my own personal issues cause my productivity to suffer.  Given the option I would stick with my current job forever AS IT IS TODAY.  But clients come and go (yet nobody carries on about THEIR turnover), the industry constantly comes up with new standards that rip off the MT, company policies go into effect that whittle away paychecks by reducing line bonuses, glitchy new software is introduced that reduces productivity, new off clock demands that require us to donate unpaid hours, etc.  If the companies weren't constantly throwing curveballs like these that for some are the final straw, less MTs would on the move.

I have not been an MT all my career life, and if and when I cannot make a living being an MT, I will go back to coding or find another genre.  Yes, working at home has spoiled me rotten and I would really mourn if I had to give it up, but realistically I realize it is a possiblily.  It is a hassle to change fields, but I am not afraid because I have portable clerical skills that will always be in demand somewhere, and know I am capable of learning whatever I must to get the job done and keep the paychecks coming.

type.  I've been doing it for years.  I only re-read reports that the dictator is extremely nonsensical, can't put a sentence together to save his/her life, or if the dctator just seems like they don't know what they are doing.  But other than that, I feel pretty confident that I put out accurate reports.  I generally get 99-100% on my QA evals and I'm one the high producers in my department.

I've trained many a Transcriptionist who double, triple, even quadruple check everything they type because they just don't trust themselves.  If you are a newbie, I can understand not trusting yourself yet, but generally if you've been doing this for more than 2 years, you should know what you're doing and you should trust yourself.  If you don't, then you're in the wrong business.  Unfortunately, we are in a profession were we are expected to be both accurate and productive.  If you have a problem achieving both, then again you're in the wrong profession. 

Thanks for posting your experience.  This is what I've been saying to people of Transcend regarding VR for a while now.  Your statement about "strange as it may seem, VR picked up foreign accents better" was very interesting.  When we think about it, it shouldn't really seem that strange because after all WE are teaching the VR system what the ESLs are saying.  Every single time the system got it wrong, we had to replace it until the system actually "recognized" it on it's own and started typing it automatically.  It wasn't the machine picking it up on it's own and doing well, it was the skill of the MTs constantly correcting the same thing over and over and over until the machine finally "got it".  Once the MTs poured all their sweat and tears into correcting it, they were no longer needed as much on that account and were switched to others that needed the training.  Slowly, but surely we became less valuable. Kind of like the production management team Transcend just let go. 

I'm starting to see why so many new people are hired on at 10 cpl now, why the "policy" as far as raises had changed, and why the new direction for team leaders.  If the plan had been to transition all accounts to VR all along, they wouldn't be able to get many people to accept new jobs by coming right out and telling them they were being hired for 5 or 6 cpl.  They had to offer some sort of enticement.  By making the new base rate higher and doing away with annual increases, they would save money realizing that the rates would be cut to 60% in the long run with editing. They must have realized that a lot of the people there for years who had started at 8 cpl or less would be upset with the changes and the problems - and would need to be replaced as they left.  Just my opinion, but maybe this was also the reason for the cut-throat approach to promoting "get work while you can" when it's low and not taking an active role in remedying the situation.  As long as they didn't have to come right out and say we need to cut back, the MLSs would do it on our own because we couldn't afford to wait for work to miraculously appear. 

I'm quite confident, and actually know for a fact, that some who had been working there for a while were told of the team leader positions before they were even announced - otherwise how would I have gotten that inside information about the PMs that I had posted on the Forum before it was announced?.  Also just my opinion, but what a convenient way to keep the "cheerleaders" who started at less than 10 cpl happy.  Offer them an hourly position because the management knows for a fact they would never stick around for 5 or 6 cpl just editing if they are producing 400 lines per hour while typing.  The rest of the MLSs would eventually get sick of scraping and clawing for work and would leave on their own.  A whole new labor force with a whole fresh set of people not aware of the problems brewing just under the surface or even close to a clue of what will hit them in the future.  A whole new work force that won't be eligible for raises for 3 years and most likely won't stay on anyway when they see what is going to happen. 

Cece, you're living proof regarding what I had been saying about needing less people for VR in the long.  Someone emailed me the other day and said that it was told to them by management that at this point 60% of the work will still need to be typed.  I wonder what that percentage will be once the VR system is fully operational and running at peak performance, and the usual "slow times" roll around.  If we thought it was cut-throat before, imagine it when only 10 people are needed to edit a huge account like the one BT started out with on ERs, which actually happened at Transcend. Now just imagine the quality of that work when people are scrambling to do as much as they can as fast as they can to supplement the 40% reduction in rate. Quality won't be as important as making their usual paycheck to pay their bills OR they will be hiring brand-spanking new MTs fresh out of school or new to at-home work that think they've won the lottery at 10 cpl. They won't be paying for quality, they'll be paying for quantity.

FN is so very greedy.  Keep 'em over-covered for TAT.  Keep the gals scraping for bits.  They would rather have way too many MTs than have just enough.  I see things have certainly not changed...

QA, lies, lies, and more lies.  They lost a couple of accounts and they lost a major account, what little was left wasn't much.    I've heard L started another company and M is still her slave.  Don't know any other details.

QA, lies, lies, and more lies.  They lost a couple of accounts and then they lost a major account, what little was left wasn't much.    Owners divorced.  I've heard L started another company and M is still her slave.  Don't know any other details.

Until about the last year it was a great place to work and it took a lot of adjusting going from gross lines to 65 lines. 

You're not supposed to be sending intercompany information anywhere.  I would get it in writing first that your ISP isn't going to be tracked and your info handed over to Transcend so they can fire you.  With all the info on this board about what they are doing, Transcend still has their weekly cattle calls on the job seekers' board, so it doesn't look like Transcend is going to lose anything.

Just be very careful.

It can mess up your Word program so that some of your commands won't work any more (if you use Word for anything else).