help desk
Posted By: mtnga on 2008-06-21
In Reply to: What you are supposed to do is SM - webby
yes, that doesn't do any good when they only accounts they give you (or even have) are all overflow, they can't just make it appear out of nowhere!!!
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Chained to desk
I didn't say you were lying; you may very well have felt that you were chained to the desk. But it's not true that you have to clock out every time you take a break. I don't feel "chained" in any way. I also feel that I'm making decent money. Spheris employs close to 5,000 MT's,and I'm sure some are not happy. Probably most of them are, though, or they wouldn't stay. There are unhappy people in every company, in every business. Not every company is a good fit for everyone, but to call Spheris a "bad" company doesn't make a bit of sense to me. I think it's quite a good company.
better a desk clock
than a time bomb attached to aforesaid desk clock or even worse a pound of headcheese.
What about MT Desk? They are free and very
nm
Chained 2 desk, I hear...
Figuratively speaking of course - but it stands out in my mind that someone said U have to clock in and out to go to the bathroom - yuck. No way, Jose, that's why I left the office!
Does anyone have the # to Spheris Help Desk? My TWS will not open. TIA
x
As long as it's not a desk clock...
I got that from my (ex) company for Christmas one year. Stupidest gift ever.
When I worked in an office, we played games with prizes and ordered in lunch each day, but since I've been at home, I've appreciated gift cards.
I got a very pretty handmade card one year with a gift card and I really appreciated that.
Yes, supposed to notify help desk
Every time we run out of work (or at least the first time each day) we're supposed to let them know, because it helps them document workflow issues. So if OP is always out of work at certain times, her supe would be made aware of it through the help desk, and see a pattern.
Tell me about it. A doc I see, his front desk secretary's (sm)
duties include: answering the phone, which barely rings, and surfing the net. That's the easiest $14.00 per hour job I've seen. We're busting our butts for pennies and she's doing practically nothing. Are we insane? What is it with us? Why do we allow ourselves to accept these insulting ridiculously low wages?
I already know 1 person who died at her desk, and
If MT continues the way it's been going, I'm sure those 2 numbers will go up.
If you work for Precyse now, try calling the help desk, if not sm...
If you're not with Precyse now, you work on one of their PCs with everything already loaded. My best guess would be to say "no, you can't use a laptop", but I never had to use one, so don't quote me on that.
Hope this helps some 
Me too! Got 3 foot pedals under my desk - lots of fun!!
X
My wave pedal would not work..have 2 under my desk.
Had to buy the compatable pedal for Emdat then ended up hating Emdat....
you will if its their problem, call Help Desk, get ticket #.
nm
No one is changed to desk or have to post potty breaks. Probably better than ever,
zz
Thanks for the information..I'm with you.. Not enough desk space or desire to pay a deposit
Probably pass too..
I am back in. The help desk at the hospital told me 10 minutes. nm
nm
I have 3 pedals hooked up under my desk! :) They're not the problem. Software
s
Kinda funny, they call themselves DTS America, but help desk calls are from India. sm
Otherwise, though, the people are good to deal with, pay on time. I only worked part time, and my account was on ExText. After 90 days, you can have direct deposit.
Kinda funny, they call themselves DTS America, but help desk calls are from India. sm
Otherwise, though, the people are good to deal with, pay on time. I only worked part time, and my account was on ExText. After 90 days, you can have direct deposit. I quit a couple of months ago and still get emails and phone calls asking for extra help, so maybe whoever said they are disorganized is correct. I didn't care for the account I had, but my supervisor was great.
In the "old days", the machine on my desk that played the tapes was called the transciber. sm
People who type the dictation are called transcriptionists. I realize in this new day and age where people would rather google, spell check and guess rather than look it up in a dictionary or other word reference and actually know the meaning of what they are typing, such things make little difference, but it means something to me. I also have hated the word typist since I do so much more than just copy type.
I know ... pay me and you can call me anything is the predominating theory here. I just have noted that it is usually the Indian-based company that uses the term transcriber.
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