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Serving Over 20,000 US Medical Transcriptionists

good story, and I hope so with that pendulum, but - sm

Posted By: anon on 2009-08-05
In Reply to: Pay decrease - NorCalMT

right now, my mind frame says shoulda trapped and married that naughty physician and kicked this profession in the perverbial pratt.

50/50 California divorce works for me. lol




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There are 2 sides to every story. If you were a good employee, sm

if you called the office and told them that you had a medical emergency, there is no way on this green earth that they would lock you out of your account for that reason.  Absurd.  I've had to leave work due to illness.  That's part of life.  TransHealth is extremely accommodating. 


There is more to the OP's story than meets the eye. 


Good for you. Just hope you didn't
displace a former MT who worked for the transcription company.  A friend of mine is an MT with a national and is in a situation where her company hired the former Transcriptionist of the client/customer and she's losing her account because of it because they're bending over backwards to keep the former employee happy and my friend is very upset about the preferential treatment this new MT is receiving.
hope you get in with them.. good luck
/
Thanks - you have a good day too, and hope we have lots
of work to make our line counts!
Good luck, but I sure hope sm
they are truly giving a good representation of the kind of work they offer during the trial.  You wouldn't believe what we get and I'm not talking about a tiny minority of the work.  MOST of it is ESL, bad audio.
Good luck and I hope you get your money!! nm
x
A Prayer for all MTs-Hope this starts out a good day for all
Bless all MTs this day, Dear Lord, and grant us work to do. Guide us in need to jobs with those who are really fair and true. Give us strength mind, body and spirit to pursue work which helps the human race; a profession that though behind the scenes, supports the health care pace. And keep us from discouragement when days are not so fine; remind the docs we listen to that humans are on the end of their line. And bless our hands, ears, eyes and hearts; on them pour out your care. But most of all, Lord, bless this board where we gather just to share.
Sorry you had a bad time with them. Hope you found a good fit elsewhere. nm
nm
I have been looking and hope to find a good 'home' soon! NM
oo
Good luck June I hope to be out
of there soon also.  There's no way you can make a living there with this company.   Good luck.
I hope you have found a good position. nm
 
Good for you and hope you get started on a new position soon
Great for you! I hope you don't miss much money waiting for the new job to start... but to validate you, here is a true conversation I had with my doctor... I was talking about my company going VR and my stress level (the meeting with doc was about improving stress for health reasons). I said that I knew no matter how fast I could type, with my personal need to have great QA, always wanting to send great reports, that I could not afford to go VR. I did not explain further. He totally understood. He told me that for a while he typed his own notes into his system. Then, he had a trial of VR and he had to edit the VR and it was a disaster!!! He said he could write/type faster than he could correct, and too many errors came up. He said among his colleagues the other docs, they really don't care of we do traditional or VR, they just want great work, and if VR does not provide it they, the docs, will go elsewhere (to another vendor) for their service. He said that he understood that we get paid half or less and that would be silly. He suggested to either hang in there with my VR job while finding a straight transcribing job and have no problem saying bye bye to my present VR job no matter how wonderful the company is! He said eventually if all MTs (even the ones in India, as he is from India himself) leave for lack of pay and ability to pay bills, and certainly when the docs get poor work and demand a better provider of transcription, the companies will soon switch back to the traditional way of typing, or pay us a lot more for correct the VR (it takes more time to do, he admits). Bottom line is, the docs will not put up with poor quality b/c they are responsible for patient care. So, he told me to hang in there. If I can't pay bills, go to straight transcription, go back to school and get funding, etc. He said he promises that it will come back to our skills and we will have to be paid for what our knowledge is worth as we always have. Finally doc said, Docs don't care how it is done, as long as it is done right. If it is not done right, they will demand it be done right and that is good for the MT. Sorry for the long post but this is a true story directly from the doctor, as he has first-hand experience. Thanks for reading such a long post, hope it helps, and good luck to you and all MTs who refuse to put up with this treatment!
A good recruiter asks all the specifics and can hope they are given
all the information. You are right too about good recruiters being MTs because they know what to really do and how an MT thinks.
I honestly hope you will have a good experience with Keystrokes

I'm sure that not all the supervisors were as hyper as the one I had - she drove me crazy, wanting me to work practically 24/7. The last couple of months I was there, during a 63-day period, I only had 3 real days off where I didn't work at least a couple of hours which ended up turning into five or six. Add that to working 10-12 hours during my 8-hour work days, and I just plain got burnt out.


But that was only one particular client (if you would like the name, please email me). I am sure there were other clients that she could have given me, but she kept assuring me that this was the best client she had.


So I would just say make sure your lead is 1) looking out foryou and 2) telling you the truth (the third time I caught mine in a lie, I quit).


Good luck!


I'm so sorry to hear this. It doesn't sound good. I hope you
nm
Good for you. I hope you share your positive feelings
towards that company on this board then. People are only stating their opinions. If they have a bad one, that's their choice. All you can do is share your opinion that's good. However, if you don't share that opinion and simply jump on to tell everyone else to stop complaining, you're really not helping things.
Good luck with your new job! Hope it works out great! nm
x
Thank you so much for responding. Good luck to you. I hope they call me.
nm
Well, I HOPE they're a good place to work...
... since I worked for TRS and thus got acquired by Transcend when TRS did.

Interestingly... when I was job-hunting about 7 months ago, I basically read every entry in the MT Companies section of another forum (M T Chat)looking for companies that got good reviews. Because it got very good reviews there, Transcend was the second-to-last company I applied to, just before TRS. At that time, Transcend was only testing for acute care (my 36 years of clinical in multiple specialties wasn't good enough, I guess) so they told me no thanks. And now they've got me anyway.

I am still reserving judgment because the merger only happened 2 weeks ago; and I am still working on my same accounts, under the same supervisors, on the same platform, so there have been no visible changes as yet....
Sorry to hear that because that was a good account with great normals. Hope
you find a new home where you will be appreciated and with good line counts!
Good luck to you. Hope they are lenient with the benefits with all the low work. nm
.
I like Sue but Deb is another story.
She needs to get a life and get out of management.  She is one of the most unfair people I have ever met in my life.  She has pets that get the cream, and the rest of the world suffers.  Just pray she doesn't go back to typing, she is a big-time cherrypicker. 
There is WAY more to this story and I'd like to know what it is.

I received the same letter and I have no qualms whatsoever about posting what it said because I've already consulted an attorney regarding it and know that I can't be held accountable regarding internal corporate privacy issues because I no longer work for them.  I'd like to know if this is a tactic that Transcend is using to either intimidate those who have left or try to cover their own behinds from future lawsuits.


The letter that I received had a release that said:  ""Based upon the above, you hereby release, for yourself and all people who may act on your behalf, Transcend, and its subsidiaries, affiliates, officers, employees, and agents from all claims or causes of action, arising from or relating to your employment with Transcend, including, but not limited to, any such claims or causes of action arising under any Federal or State law, including Title VII of the Civil Rights Act of 1965 and 1991 or the Age Discrimination in Employment Act, as amended."


Several people I have spoken to received this same letter and were asked to sign the same waiver.  I have no intention of signing this, and in fact, the attorney that I consulted found it very interesting that they would need to be released from any future actions and told me to keep my eye out for future class action lawsuits.  So, yes, there is WAY more to this than is being said, but it isn't on the part of the MLSs.  You may be happy working under those circumstances, but don't bash the ones that aren't/weren't and try to make it look like they're the ones hiding something.  If the MLSs were the ones in the wrong, you can bet Transcend would have had their attorneys on it in a New York minute, but instead it's the other way around.  They feel that they have to have ex-employees sign papers to release THEM from lawsuits.  Why?


More to the story????-sm
It's just wonderful for you to stick up for Keystrokes, but I draw the line at letting you insinuate that there was more to my story than what I stated. HOW DARE YOU!! I have told my side with nothing left out, and you know nothing of the situation, so please keep your slanderous comments to yourself. I took that job in good faith, left my other job, was promised to be paid becasue the "account" didn't go live on the date I was hired for, told "not to worry" I would be covered, and NEVER HEARD ANOTHER WORD. What do I have to do to make you understand that all your excuses for Keystrokes aren't worth a fiddler's fart to me when I don't have a job. Next time, think about what your are accusing someone of BEFORE you spout off for your wonderful company.
More to the story
Melody did not go to OSi from L&H. She has only been with OSi for a couple yrs. Andy, Teresa and Beth were with L&H (Atlanta office). I don't know what happened to them when they started their own company. Down hill all the way. Greedy I guess. OSi is one of the worst companies out there. I worked there for over 2 yrs and left about 3 months ago. Steadily watched it get worse!

The Trans-Tech folks were out of the Houston office of L&H.

The Dallas office was one of the best offices of L&H.
My story
My process went smoothly, over about a week's time.  I spoke with recruiter and then spoke with the transcription supervisor, which was nice because you can ask specific questions about the accounts, etc.  I delayed things several days until I made my decision, but then gave two weeks notice to my other employer and started promptly after that.    
And there is so much more to that story. sm
The field is changing.  Why pay a good experienced seasoned MT 10 cents a line and benefits (what I used to get) when an Indian MT will do it for 2 cents and then pay 3 cents to have it proofed.  Small MTSOs can't compete and are selling out.  Some are holding by their fingertips to the chasm that has opened at their feet, competing with the larger companies who underbid them because they can.  Offshoring has ruined this business and it has hurt a lot of people, not only in the MT industry.  Those who defend it have sold out a whole lot more than they may ever know. 
Same story with me -
Been with them nearly 15 months and now cannot meet my line counts because of constant NJA. Not a single e-mail I have sent to my supervisor concerning workflow has been addressed. I am keeping my end of the deal - high QA scores, working when I say I am going to work, and up until just recently had no problem AT ALL meeting my line counts. I am also looking elsewhere. What a huge disappointment they have been!!!
Try this story. sm
Article published Thursday, April 27, 2006

Manor Care's profit drops 39% in first quarter


Manor Care Inc., the nation's largest nursing-home operator, reported yesterday that its first-quarter profit dropped 39 percent, largely because of accounting for stock rights given to many of its workers.


This month, many companies will begin accounting quarterly for costs of stock options for executives.


But Manor Care said only a small portion of the $11 million accounting hit for employee stock in the quarter was related to options. The majority of the one-time charge involved stock awards for non-executives.


The firm also said it is getting out of the medical-transcription business, resulting in an additional accounting charge of $7 million. It said it is in discussions with third parties to evaluate alternatives for that business segment.


Manor Care reported profit of $24.5 million, or 30 cents a share, for the first quarter, after one-time charges. That compared with $40.4 million, or 46 cents a share, in first-quarter 2005. The firm also said its revenues in this year's first quarter totaled $869.3 million, down slightly from $879.2 million a year ago.


Excluding the one-time charges, the firm earned 51 cents a share, a penny above the consensus of analysts polled by Reuters' Estimates.


Several analysts said Manor Care did well despite significant cuts in Medicare-reimbursement rates.


Despite the one-time charges, First-quarter operating performance was particularly strong, Paul Ormond, chairman and chief executive officer, said in a statement. He noted that occupancy rose to 90 percent, the firm's highest in more than a decade.


Geoffrey Meyers, Manor Care's chief financial officer, that Manor Care decided to leave medical transcription because it had not been consistently profitable.


The company's shares closed at $43.41, up 16 cents, in New York Stock Exchange trading.


Manor Care reported in its proxy statement this month in advance of its May 9 shareholder meeting that five top executives made about $19 million from exercising stock options in 2005 and were granted new stock options worth an estimated $9 million.


The company declared a cash dividend of 16 cents a share yesterday, payable May 26 to holders of record May 12.


Contact Homer Brickey at:
homerbrickey@theblade.com
or 419-724-6129.

I think you have not gotten the whole story - sm
I still have a team lead and shift leads.  I cannot speak for other teams, but for my team this is the case.
same story with me

I had to purchase a C-phone - $150 (used). switch cable providers to get unlimited long distance ($40 a month higher) which includes installation fees, not to mention the hassle of coordinating that.  I already had an Expander program or that would have been another $100.  And then I start on an account where there was no way to go above 100 lines an hour.  Believe it or not; as you wish.  It happened to me also.


 


I know there is more to THIS story. (sm)
Maybe that person was someone who had to be chased down to work.  They only put up with that for so long.
SAME STORY!!!
That I got!!! The first check they finally overnighted to me was way below what they owed me so they sent me a second one for the entire amount without taking any taxes out. My head is still spinning!! How do they stay in business???
my story...

I, like so many others, thought this would be my dream job and eagerly took a course and unwisely left my 40,000 a year job to go headfirst into MTing, and am still trying to make enough to survive.  My husband is a physician, so I thought it would be okay to take a paycut until I learned the ropes.  I became obsessed with doing more to earn more, and he started to resent the time I was spending on the computer and not understanding what it takes to be an MT, even though he is a physician/dictator and should know the skills involved and the learning curve. 


My husband and I are now separated and I am still struggling to make ends meet, now with even less security.  I have moved in with my mom because there is no way I could afford to pay rent, but still have a car payment and credit card bills.  I am beginning to think my husband was right and I have made a big mistake.  I still love this field and would do it for years, but as a second job.  I am now looking for other employment since I am physically and mentally exhausted and wondering how I got here.


My story
Well as I said I work on the Cardiology account which covers a large cardiac practice, I would say about 14 doctors, a couple of nurses & PAs that dictate. There are 2 ESLs I believe, although one of the other dictators is much worse than the ESLs. The rest are good or average.

I know Probity has many hospital accounts, but I don't know anything about them. You should ask before you leap. They are very good at responding to questions even prior to you accepting the offer. They told me what account I was hired for right away, I only took the cardiology test, so I assumed anyway.

If I can answer anything else let me know.

Same old story
Do you get your kicks from posting about TTS about every week or so? You have nothing better in your life than this? I am sorry you did not measure up to their expectations. Why don’t you just drop it? Not everyone feels like you.
different story then. If they have sm
changed in the middle then I don't blame you. Just out of curiosity (I am IC myself) if you ignore their notes, etc. etc and just keep doing what you have been doing, will they lock up all access to your work or will they just ignore it? If you are going to take the risk of losing your job anyway, I think I would just go ahead and try typing my own schedule, ignore their e-mails and see what happens. I have had these threats in the past too and I always ignore them. Nothing has happened yet. I won't say something won't happen but so far so good. I am prepared if and when they do decide to can me. Like you, I am an IC and nobody is going to tell me when to work.

I just started to apply for a job yesterday and when they sent their application, that was one of the questions........what schedule do you plan on working. I put on there that I was IC and would give them a certain number of lines per day but I WOULD NOT give them a certain schedule. They may call back, they may not, I don't care.

Another poster stated that because of all these schools and their promises, the money MTs have put into them, etc, MTs were willing to work for nothing just to be working. She is correct and the cycle needs to be stopped. I understand when you are backed in a corner and don't know whatelse to do, but somehow this has all got to stop and it takes folks like yourself and myself to put our foot down and say no more! We take a big risk of having no job, but who else is going to do this? After 32 years in this business, like yourself, I am fed up with the way things are going in MT and will not tolerate it any longer.
That was the same story for DRC - which
Then they burped and spat out most of DRC's great management people, many MTs, an account or two, and a large chunk of cpl change.
Same old story. Sorry for you.
Ofcourse they are not going to tell you that you are about to lose your job until THEY are ready for you to go.  Absolutely SUX!  It can happen to any one of us at a moment's notice.  Really stressful.  I started with a company about 6 months ago.  After training and getting going good on the account, the work dropped off.  I wrote to ask what was going on.  Was told vacations.  I gave the indication that this **vacation time** should not last too long or I would be looking for another/second job.  Couple weeks later work picked up and we have not run out since (on my 1 account that is).  I think management shifted people around so everyone would have work.  Scary thing is, when you lose a big client it affects everyone.  I know this is discouraging to you.  Hope you land something good.  Keep us posted on what the testing, interview, pay, etc. is elsewhere.
There are two sides to every story. The MTs sm
that commented worked/works there. You do not. So I wouldn't put to much weight to what you say.
RBJ story on EXECUSCRIBE

Anybody read the Rochester (NY) Business Journal from 7/22 story on Execuscribe??? 


Interesting story from court records on company's history of fraud convictions.  She SHOULD be "giving back to community" as she squeaked by jail time and/or community service on a technicality. 


Thanks for making it that much tougher for the rest of us !


Just my opinion. 


Just read story - WOW
Amen to that, OldBroad!   Hope her clients look at company a bit more closely in future.  Praise to RBJ for running her truthful business history!  Her sons actually own company ??? Gee, I wonder if they are CMTs......
An UNTOLD Story
An UNTOLD Story
There is WAY more to this story than this poster is saying.
Don't believe everything you hear about Transcend. The GOOD MTs like this company!
CorTmedical Story

I know all of the facts around what happened with CorTmedical a few months ago. One of their clients did not pay them as scheduled and a few checks didnt clear because of this. It was a very unfortunate circumstance but the key principals and owners of that company paid back every cent plus any fees those employees suffered as promised. is was simply a bad time but everyone that i know that works for that company loves working for them. they are honest, compassionate and they treat there MTs and QA's extremely well. The are also growing very fast and are increasing they cpl rates to their workers by the month.


Story of my life
ESL city!!! I got to the point where I just couldn't take any more.  Other than Bonnie Monico who is top notch and a sweetie, it was a rather horrible little experience for me.
I'm not buying your story at all. Besides,
speech therapy, pain clinic, wound care are all not acute care. How many YEARS did you have in acute care and ONLY acute care? And how long ago? Also, how did you do on the test? You're not telling something.
You need to get your story straight then. You said
you talked with her for two weeks and she wasted your time because no one was hired for that position. Get your story straight. I am not her daughter but would be proud to be her daughter though I believe I am old enough to be her mother.
I think it means same old story, different day. nm
nm
Sad, but it is the same story all over. Try to find a
zz
No, different company but same story. nm
nm