back in 2003

• Fighting outsourcing - anonymous
  • Good for you! I just wish more MTs would stand - up for themselves like you are doing! - nm
  • If I were you, I would find out about getting some - MQMT
    • Outsourcing is not synonymous with - offshoring
      • Shoot, I wanted them to start picketing SM - you ruined it!
        • That's too funny for words! - At first I thought they actually/sm
    • that's definitely - anonymous
  • fighting outsourcing - anon
    • sure gonna give - anonymous
      • I don't believe this is possible - BellaDonna
    • good for you is right - cj
      • back in 2003 - anonymous
        • It is all about the pennies they will save. - MTIC
      • appreciate ya - anonymous

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I didn't have to upgrade because I had it already but if its the same company I think the QA person can use a class in learning how to deal with people without rudeness. 

Ya know what, if you don't have Word and not experienced using it it is best you wait. 

The companies usually use parts of Word and mesh it with their own platform and some are a pain to learn., so if trying to learn 2 things, plus all the other stuff, the client, QA and employer preferences to set up report it is just sooo hard for you. 

Even instant perfect is not enough.  One has to learn each dictator style, and the employers have no monitoring how the dictators DICTATE one little bit, they just don't care, they expect perfection with junk and the dictators certainly do not care, because they can nobody is telling them to clean up their act.  Don't mean to discourage, but saying it like it is out there. PLUS, the rates are so low, you can make more at Jack-in-the-Box.  Not exaggerating either..

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.

I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.

Not all change is bad.  This is one company that has changed for the better. 

This is a message on the main page...

MTStars has been staunchly against the offshoring of American Private Health Information, but realizes that MTStars must evolve with the ever changing views of conducting business in the global economy. The hands of time cannot be turned back on the widespread transfer of information globally and as of January 1, 2006, MTStars opened itself up to include the global environment.

If anyone is interested, I have an oral surgery account that I need back-up help with every once in a while.  This will be p.r.n. Very easy.  0.07/65-character line with spaces.  Will need wave file player and MS Word.