answers to your specific questions
Posted By: Diskriter MT on 2007-07-30
In Reply to: Diskriter questions (sm) - Looking
12 hour window - no, you give them your schedule of hours you want to work and if it works for them, they approve the schedule and you stick to it. However, they are flexible if things come up and you need to start an hour late or early - just let them know ahead of time. Also flexible for appointments or if you need to trade a day for the most part.
Expander Program is ShortHand for PC.
You would have to ask their IT guys about transfering your entries into their computer. I just sat my two PCs next to each other and created the entries on the SH on the work PC, only took an hour or so to do and well worth it.
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specific answers ..
hi ..
1. Does the ShortHand Expander work on DocQScribe?
not sure .. pretty sure it does.
2. How easy is the platform to learn?
very ... just use keyboard commands instead of mouse
3. How easy is the platform to navigate around when you are in a report -- and are there a lot of steps to saving, sending, etc?
I find it easy and there are not a lot of steps ..
4. Can you look up prior patient reports?
no
5. Can you make your own templates?
You have to put them in the expander and it depends on company policy; they do not want cut and paste as it can affect formatting on client end
6. How is the spellchecker?
okay
7. Can a fast typist make good line counts?
yes .. friend does over 300
8. Is the line count mechanism accurate?
mine has been when I checked it
From my experience, it is a great system.
I too lost production but I started using it but that has been true for me with any windows-based program I have worked on ..
give me back my DOS and WP .. .that is when I used to make good money .. LOL
good luck to you .. you will be fine
PS - However, The speech recognition of MQ (ASR) is terrible unless you have really great dictators.
Actually I posted looking for answers to my questions above, not looking to answer questions, but
to here goes...firstly, I don't know about the platform, only that it is Word based. Secondly, I have many years cardio, and thirdly, no the test was not hard. Still looking for any answers to my questions above. Thanks in advance.
Which mediscript?? What are your specific questions? nm
x
Couple specific Encompass questions sm
Do they have a consistent workload?
Heavy ESL?
Their benefits package seems amazing, their requirements seem very well detailed and they seem very structured in general. I like the black-and-whiteness of it. They seem to have their biz together. Anyone that can verify?
Any loopholes on their behalf from anyone's experience, such as docking for errors, exreme nit-picking (although my accuracy is excellent thus far). I'm hoping they're not a company that portrays themselves as reputable, family-oriented, professional, etc. and then harass and turn into monsters once you're on board. Thanks!
Do you mind if I email you some more specific questions?
:-)
I have never worked a weekend day. Please email with specific questions.
nm
I work at etrans. Would recommend them. Specific questions - email me... nm
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Answers to questions
There was a little blip about RI further down the page, but it didn't say much. I did a search. Some people like them; a lot of people hate them. Folks, I could really use some specifics here so that I know what I'm getting myself into.
They have made changes in their system so someone who worked for them a while ago may have had a different experience compared to someone working for them now.
Do they run out of work?
Not usually. Lots of work right now. Holiday times can be slow. Accounts are full. I heard new ones are coming on.
How's the communication?
Depends on who you contact. MTs are assigned to an editor. My experience has been good communication.
I've heard they dock pay for mistakes. What kind of mistakes? I mean, there are punctuation problems and then whole medical words that can be misspelled or left out--and there's a huge difference between the two.
They dock for spellcheck errors only. If you run your spellchecker you shouldn't have this issue. MTs can debate it and it can get resolved if there is a discrepancy.
How do they pay? Do they give raises often enough (or at all)?
They pay by the line. It probably depends on experience. Direct deposit twice a month. It’s been my experience to ask for an increase. It wasn't automatically given.
OSI answers to your questions
OSI's platform is Dictaphone Ex-text and just starting with speech when I quit. Ability to make money depends on if you are on an account where they steal your lines, that varies from account to account. Some accounts have statistics disabled so you can't see your true line count.
They are really big on government accounts which requires extensive FBI background check. That put me through the wringer, the FBI called people I knew but did not even like about 10 years ago, it was ridiculous and insulting.
Insurance- They had more than 1 insurance plan, 1 was very costly and the other 1 had a high ded, I did not use either as my DH has good insurance.
They do have set schedules and they call you every day on your day off which is why I quit. I never had a day off where they did not call me to work.
They also force you to use their e-mail system and instant message system and monitor everything so you can't send any e-mails or IM's without everything being logged. Too big brother for me with the logging everything and calling me all the time. Also if you use a company computer they record your keystrokes.
QA dept is the worse I have ever seen anywhere. Very unqualified for the most part and not consistent at all. Half of my errors were QA errors. Very snobbish too.
All in all, I am much happier with another company. I left more than a year ago but from what I hear nothing has changed at all.
How come no one ever answers questions regarding.......nm
nm
Right. Why ask questions when you know the answers? nm
x
Thanks for the answers... few more questions...
Is the pay decent for someone with 15+ years experience? I see below someone gets 9.5, that's pretty good.
Also, is getting the required minimum lines possible in a shift? Is full-time based on hours worked or production?
Again, TIA... You Keystrokes MTs sure are helpful. Must be a great company...they obviously have good (and nice!) MTs working for them!
Possible answers to questions sm
<I just got an email with an ad from TT looking for new transcriptionists yet almost every day there is a post on this board about lack of work. What is up with this company????> I highly doubt there are postings every day about lack of work. The majority of us have probably have plenty of work to meet at least minimal requirements. It most likely depends on your account and your worktypes you are hired for and whatever personal incentives you try to achieve. There is nothing up with this company. Most likely they are hiring replacements for those who are leaving, have left or desire to transfer around on accounts.
<Why keep hiring when the people you already have working don't have enough work? Is this is a standard in the industry to have more TX than you have work to ensure TAT time?> I do not know the answer to these questions. Maybe they are getting new accounts. Perhaps you should ask the company yourself.
The answers to your questions...
Yes, the tests are timed (terminology and grammar portions), and I was able to use my foot pedal for the typing test. It is E-mailed to you and you download it, so you can do it on your PC. The grammar and medical terminology, like I said are timed, and you get your score as you answer each question. The typing test, I really wouldn't say is timed. You pretty much just type a report (you're not being clocked for this). You can take these tests at your leisure. When I took mine, if I wanted, I could have taken grammar and terminology one day and typing the next day, but I chose to do it all in one day. You then E-mail everything back. Any other questions, you can always E-mail me if you like. (You picked a good one!)
A few answers to your questions
I've been with MDI a little less than a year. The second week I was there, I became very sick and ended up in the ER. I emailed my sup and told her I wouldn't be working the next couple of days. She emailed back, saying to take care of myself and get better. End of story. I came from MQ where you have to make up every second you miss - boy was I shocked when there was no mention made of making it up.
I work Sun-Thu. I've had several weekend plans that have required me to take off my scheduled Sunday shift. Sometimes I make it up, sometimes I don't. That's up to me. I have never been told that I couldn't have a day off. The times I did make up the day, I usually switched it out with a Friday of the following week, essentially working Sun-Thu and then Mon-Fri, because the pay period starts on a Saturday.
MDI is truly the most flexible company I've ever worked for. But as the other poster said, if you're looking for employee status, MDI is not.
Answers to questions...
I survived the merger between TRS and Transcend, I'm still working, I've actually gotten a raise (no, I'm not going to tell you what I make, but it's right in the ballpark) and I am happy with my job. I am still working the same accounts, on the same platform (NOT Transcend's own; the clients have not wanted to switch), the same shift, same team, same QA people, etc.
We too had questions, many of them. For instance, TRS had a production incentive, Transcend did not, and naturally we wanted to know if our incentive was going to stay put. TRS also offered raises to people who passed the RMT and/or the CMT, and for those of us that were studying for the CMT at the time of the merger wanted to know if that too was going to hold true. Those were the two main questions I remember, since they concerned me directly.
Amongst the flurries of e-mails, I even got a personal reply from Larry Gerdes, the CEO of Transcend, assuring me that everything was being looked at and taken into consideration. (Yeah, I know, easy for him to say, but in this case, it actually came true.) We got frequent progress reports on what issues were being addressed, the various questions that people had asked, and the fact that discussions and negotiations to iron everything out were ongoing.
And it was not long at all before we were told that anyone who passed the CMT by a certain date (3 months after the merger) would be grandfathered in with the promised raise; and also the production incentive stayed put, intact. Then, just last week I was told that since I consistently meet the incentive, and it causes a lot of extra work for a lot of people to calculate it and add it on each pay period, effective September 1 the incentive bump will be added to my base rate. They trust, of course, that I will continue to produce at this level, on the average....
So no, in fact they may NOT know all the answers to your questions right now, because things still have to be ironed out. In my own situation, the scheduling and pay rate stayed EXACTLY the same, and the only real visible changes at my end were (a) pay periods went from every 2 weeks to twice a month, and (b) my paycheck came from someplace else. Of course I had to fill out a lot of pesky new-hire and new-insurance paperwork, but once that was done, it was done.
So keep asking your questions, and take advantage of the offers that some Transcend people have made on this board. Take them up on it and e-mail them directly. They might not have specific answers for you yet, but I know they have already told several people here on the board that there's no reason they won't be able to accommodate people's various scheduling requests, for instance.
And feel free to take advantage of their touted open-door policy. Take them up on it. Get online, do your research, find some phone numbers, and start calling people. They wouldn't publish their phone numbers or e-mail addresses if they didn't want you to USE them....
And once again, the disclaimer: I am just another minion (and I like it that way, I've been a manager, no thanks, been there done that, don't want to do it anymore), I speak only from the standpoint of someone who's been through it already and although it was scary, none of the doom-and-gloom I was warned about has actually come to pass. Give it a chance. Let them prove themselves, right or wrong.
And no, they didn't pay me to say all that. (I wish they had. It might help make up for the drop in MT wages over the years....)
I just read over the questions/answers
and I did not really see any more new questions other than the ones already answered in the conference. I do not know if that is a good thing or a bad thing.
You'll get all the answers to your questions
and then some on the MQ board. Go check it out.
Here are the answers to the questions you posed (sm)
Graveyard shift: 0.085 cpl; Day: 0.07-0.08 dependent on experience.
F/T status line requirement: 6,000 per week (Sun thru Sat)which equates to 12,000 lines per pay period. Pay is twice monthly via direct deposit (if you prefer this method);
P/T status: ???
ES was in the process of eliminating ICs to all employee status.
Insurance: F/T EMPLOYEE STATUS: Excellus BC/BS - Single: $129.01 per pay check, or $258.02 monthly; Dental: $11.53 per pay, or $23.06 monthly; variable deductible for covered services, WATCH OUT FOR PRE-EXISTING CLAUSE WITH THIS AND OTHER INSURANCE OFFERED.
QA: Never telephone you, but do correspond via email and are on top of maintaining their random QAs; MUST maintain 98.5% accuracy at all times. Approximately this time last year, many many internal changes were made, recruiters gone, head of HR replaced but now gone, et cetera. Totally different company from when I worked there; what attracted me then is gone.
ESL'ers: Varies on account assigned. DO ASK them what percentage of your account will contain ESL.
Platform: ChartScript with text expander/ Word runs remotely in background.
Voice Player: Fusion.
IF ACCEPTED, READ YOUR CONTRACT WITH A FINE TOOTH COMB. Hope this helps. Details listed here may not be completely accurate, as this info is based on how it was, IMO, approximately 1 year ago. Good Luck and best wishes.
some answers to your questions, but somebody who has been there longer may be able to help you more
Not all accounts require C-phone. The account I'm on does not. Yes you have to provide your own equipment, including footpedal. I already had one from my last job that worked though. The account that I'm on also requires you to have your own text expander and spell checker, which I had to buy both myself. I'm not sure if all accounts are like this, some platforms may come with this already. I am working in Allscripts. Minimum requirement for full time I believe is 12,000 lines per pay period (maybe 12,500) for full time and 6000 lines for part time. They do have insurance, but I cannot provide any details, as I am part-time and have waived the insurance. From the time I sent my resume until the day I started was approximately 3 weeks, but it could take longer, so I myself wouldn't give up too soon. Wait a week or so and if you don't hear back from them, give them a call and see if they are hiring.
I have only been there for 1 week, but so far I like the job. Everyone is very nice and helpful, and easy to talk to.
Good Luck to you!
Thank you, but I can't seem to find any answers to my questions, guess
I'll just have to send a resume and go from there. Thanks again!
Axolotl posts, questions and answers.
First of all, Axolotl is hiring for a significant amount of work that will begin shortly.
When 90% of your workers want to work 1st shift, there seems to be issues with low work. When workers are willing to work 2nd and 3rd shift, they seem to not run out of work as much, if at all.
The recruiter IS NOT THE SUPERVISOR. Axolotl has a separate recruiter who does applicant screening, initial interviews and testing. If everything goes good with this recruiter, then there will an interview with management, i.e. supervisor and/or manager.
ALSO, DOWNTIME IS NOT DETERMINED BY HOW LONG YOU HAVE BEEN THERE.
I am not a manager or supervisor or QA. I am an MT. I wish people would get all of their facts straight before coming onto a public board and spreading things that are just not true.
I absolutely LOVE this company. They treat people with respect, provide great benefits and GREAT PAY. One should feel lucky to have the opportunity to work for them.
Answers to some questions asked about TransTech out of Houston, TX
Different platforms -- Dictaphone ExText -- very clumbsy/clunky editing platform. Probably 85% ESL now that so much VR/editing being done.
Big push for more editing, so what straight transcription that is kicked out from the voice machine is absolutely horrible on the ears! THE TRUTH and nothing else but the truth !
Answers to some questions asked about TransTech out of Houston, TX
Different platforms -- Dictaphone ExText -- very clumbsy/clunky editing platform. Probably 85%-90% ESL now that so much VR/editing being done.
Big push for more editing, so what straight transcription that is kicked out from the voice machine is absolutely horrible on the ears! THE TRUTH and nothing else but the truth !
Pay half for editing/VR work . . . yuk !
Different strokes for different MT's, but I work to earn a living, not for the fun of it ! Transcription used to be a FUN profession, but lacking now with all the jobs going to VR machine.
Maybe it was just directed to the people on specific accounts or a specific software platform. nm
nm
Sorry, I should have been more specific. sm
Mostly, just the usual -- are you happy there? Would you recommend it to your friends? Pay on time? Work flow consistent?
Thanks!
More specific please- MS in NJ or FL? nm
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Can you be more specific on what you'd like to know? sm
Good benefits (PTO, pd holidays, life, medical, dental insurance); good amount of work available (except this week has been slow on some accounts); they provide equipment (you do pay deposit, returned at time of leaving); direct deposit, always on time pay; easy to use platform (but you need high speed Internet); good training and I LOVE my manager (responsive to emails and phone calls, doesn't micromanage me).
Weak spot would be tech support (depends who you get).
Can you be more specific? nm
Were they at all specific about SM
what they meant when they said typing skills? That is so vague.
You need to be more specific, such as ....
Employee status or IC?
Benefits?
Work type?
Set schedule?
Okay, but that's not very specific (sm)
I guess I should have asked for all opinions happy and otherwise. If you work for Webmedx, would you mind telling what has been the problem?
Can you be more specific?
Turns out they are not hiring for a month or two anyway!
Sorry, I should have been more specific.sm
MDI MTs will be getting a call in October/November and will find out then what the offer is.
TT..please be more specific about platform..sm
You say you like the co...please tell me what kind of platform you work on and are you able to increase your line count using the platform easily? Good incentives?
Yes, they do. Maybe your specific experience
does not match up with the positions they have available right now?
Can you be more specific? This doesn't help at all. nm
nm
I don't know about these specific companies
Ablescribe in the mid-TN region and they are hiring. Pretty simple work, a nursing home same 4 or 5 docs and a lot of the same patients daily too. My sis works there and loves it.
I am from TN too!
ablescribe.com, I believe.
could you be more specific on what you love so much about it?
nm
Ask about specific companies. (NM)
Goldbird
Could the replies be more specific
I am considering them also and would like more substantial information than vague statements. That is no help at all. Please if anybody has any experience with them or works for them, please I would also like to know how they are.
Could you be a little more specific? Your post
completely... too many metaphors. Not a lot has happened at my end, but who's to say other people have heard other things. What finally prompted you to jump ship, other than the obvious India-based thing?
This is when you turn over specific
examples to your supervisor and get some answers. I would keep a record of every inconsistency and send them in.
Cannot name specific accounts.
x
you dont need your specific
numbers to do your FAFSA. There's a question on the renewal that asks if you've filed your taxes yet, you just say no.
I've not gotten my W2 from TT, and I don't see ANY excuse for that.
specific company name?
nm
Then, obviously, be more specific in your posts
When you post something as vague as your post, you should realize you're leaving far too much open to question. And if you'll read my post, you'll see I tried to clarify in which direction you were attempting to with your ambiguity.
Before you get your feathers ruffled, re-read what you're posting to make sure it conveys the message you are trying to get across.
Glad you weren't sniping at her, though.
Can you please be more specific regarding "play favorites?"
Can you please be more specific regarding "play favorites?" I used to work there and never had a problem with QA in general; maybe it depends on the account you are assigned to. Although, I do doubt the competency of management there and agree with the other post that you pratically have to "work like a horse" to make any money.
Translutions..good/bad? please be specific..nm
s
Does DRC assign specific worktypes or do you sm
get a regular account like with the big nationals? TIA
It probably would depend on the specific software.
In my case, I have no problem. My IC position is done strictly in Word with downloading and uploading files to FTP, so it really does not require any particular software.
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