You obviously do not work there. They started paying the extra a while back for OT. sm

• To KS Lead...(sm) - mtm
  • Why would they pay bonuses when they don't pay OT? - me
    • You obviously do not work there. They started paying the extra a while back for OT. sm - KS ER MT
      • I left 6 months ago, but they weren't paying OT then, but - me
      • Are you saying KS is paying OT now? I never got any and I work a lot! nm - mtm
        • Fantasy Land - yeah right
  • There are no formal bonuses but there are other items to consider. sm - Not KS Lead but KSMT
    • I have been with Keystrokes for 2 years and can say the same as KSMT... - OrthoMT
    • KSMT said it all! - KS Lead

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The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

No special platform.   Some accounts you can work in WP5.1 or Word, some just Word.  Work is batched so no saving every report.   The only demographics you have to enter is patient's name, all other automated.  Daily QA feedback and QA is good overall.   Use BOS generally, but not strictly - client dictates.

Direct deposit and pay is ALWAYS on time, even early on holidays usually.  No charge for direct deposit.

If you are local can use C-phone, otherwise work is downloaded via FTP.  They provide foot pedal/software but not computer.

IC positions only - but don't know rate.  I've been with them since the beginning and am an employee.  They pay based on gross line though, use Sylcount for line counts and no screwing around with your lines.

They aren't perfect, but most employees have been there since the beginning, little turnover.  They leave you alone for the most part, no IM, no nasty e-mails, aren't calling every day for you to work extra, occasionally offer a bonus.   Schedules are Sunday-Thursday or Tues-Sat, not clocking in.

I have worked 2 jobs for almost all of my life, so it is almost 2nd nature.  I think you will find Keystrokes a refreshing change from MQ.  They actually care about your well being and listen to you . They do not overhire.  The benefits are pretty good.  I do not have anything bad to say about them. 

Good luck! 

It all evens out.  I, for one, am happy when there's no work so I can slack off a little, and it has never lasted for very long.  Maybe the VPN is down at the hospital or something.

Whatever happened, it has been ongoing since around the Memorial Day holiday.  I too am getting worried.  Christmas coming up, winter utility bills, not to mention the every day expenses we have in order to survive. 

I am picking up a PT position.  May be a little tired working the 2, but for right now it covers my butt.

Hi Jodie:  I am so sorry you were subjected to such treatment.  Unfortunately, this business has become so dog eat dog.  You can check my post below yours.  So sick of being treated like a dispostabale commodity.  There should be an oversight committee to review these companies, and they should be fined for unfair practices.  As Christians, we have to forgive them, but we can be honest and tell others what they have done to us.  Maybe we can protect others from falling into the pit.  It hurts to be used like that.  God Bless, and good luck with your next endeavor.

the correct number of hours on your timesheet -- that is stealing work from the other MT's !  Also you are giving false information on your timesheet, which TT will eventually get into trouble for allowing you to do -- just like the Q got into trouble!

You are obviously taking the only halfway decent dictators from other MT's.  Makes me sick that the leads/supes/mgmt-type people transcribe and take the cream of the crop from the MT's !  That should NOT BE ALLOWED by TT mgmt AT ALL  !! !

It is DEFINITELY going on tho.  TT management, you need to STOP this practice and share the fairly decent dictators with EVERYONE !

When I was hired on a number of years ago, I was told that TT had 35% ESL's.  What a JOKE and untruth ! 

to say I am SO impressed with this company.   Pay is better than average, pay for OT (the last 2 companies I have only been paid normal line rate for extra lines), shift differential.  Insurance starts the first day of the month after being hired, so no 90 day waiting period.  They may 50% of 401K up to 6%.  There is a 90-day waiting period for the 401K and some of the benefits.  Free vision insurance.  The medical/dental insurance is better than any I have seen and it is very reasonable.  I currently have insurance through my husband's company and while the premium is reasonable the insurance isn't very good, high deductible, high co-pay.  Their insurance is much better and I think premium is only $10/more than what we are currently paying.

Direct deposit. They supply computer/equipment.  I don't have personal experience with the platform yet, but it sounds user friendly.   They do expect you to work your schedule.

They train you on your shift, so that if you work third shift you don't have to train 1st shift, they will train you on third shift.  Paid for 4 hours of training at 13.50. 

I am so excited about starting with them.   They did not have an ad running when I applied, but according to their website they were hiring and I submitted my resume.  They have testing through a third-party company.  Testing is timed and one section gave me a little bit of trouble, but the transcription part was easy and not the horrible dictation that you often get.   I don't know if it actually represents their dictation since it is done through a third party and the dictation files I'm sure are subject to change.