You hear bad and good - it is what you make of it - if it fits your needs, try it out!

• Any info on OSI (Outsourcing Solutions Inc) in Georgia? - radmom
  • Info about working for OSi - Former OSi'er
  • OSI - CNY
  • OSI - sienna
  • You hear bad and good - it is what you make of it - if it fits your needs, try it out! - MT
    • yeah...if you like the fact that they OUTSOURCE to India..hence their name. nm - nn
      • hence the name.... - wisefool

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I'm glad to here that.  I am starting on 07/10/2006.  Everyone has been super nice and very accomodating. 

it can come back.  Posters like the rectum person need to be banned.

But the way things are going in transcription now, people need a place to vent.  There are some negative people who are negative by nature, but when everything is going to crap it's hard to be positive, and we need to be honest with each other.

If there actually was a place to send all of our legitimate complaints -- and there are many -- and someone would take us seriously and help -- maybe the situation could eventually be turned around.

And, one more thing, really bad things are actually happening to many transcriptionists today - they are NOT just WHINING.  We need a voice.

So, if you have a job that you are happy with, keep it as long as you can.  But, really, try to have some empathy for your peers who are facing REAL hardships.

place to work.  I wasn't working there full-time, but from what I saw, they have a nice benefit package, and the staff is very helpful and professional.  The only kinda scary part is that they require 99.5% accuracy (or maybe 99, cannot remember).  Fortunately, on my first QA thing before being released from QA, I did manage to achieve that (a little more actually), so I was relieved.  I guess I just do not have enough confidence in myself.  Unfortunately, they lost the account I was hired for, but they were looking for another one.  In the meantime, though, my personal life kind of took a different turn, and I ended up moving from Kansas to Colorado, so I decided one job was enough for now.

As for eTransPlus, they are also very friendly, although much more disorganized than some companies.  I was put off for a week and a half past the date I was hired to start, then when I did start, there were tech problems, then I did 4 jobs or so and ran out of work ... that kind of thing.  Again, when I decided to move, I just decided it was not worth the extra aggravation.  Still, I would recommend either company.

There are still some good companies out there, although I hesitate to comment since my experience is not recent.  I used to work for MDI-MD, and they paid VERY well at the time because you had to supply your own LD, and that was before the days of unlimited LD.  I had 5 accounts, so managed to keep myself busy, but now I read posts about people running out of work, so I do not really know.

I have heard good things about Axolotl, and I applied, but the only opening is 3rd shift with 80% ESLs, so I decided not to do it.  Their benefits are great, though - no deductible for BC/BS!  And there is a $500 sign-on bonus too.  Oh well ...

I talked to Acusis, and if you can overlook their heavy overseas connection, they have a nice benefit package as well.  The pay is so-so.  I guess no one ever pays me what I know I am worth. 

If you run into a company you are interested in, feel free to ask me.  I have been an MT for about 100 years now, so I might have worked for them! 

Good luck -- hope you find something wonderful. 

The thing with eTransPlus was not a good fit for me either.  I think it is probably a good company, it just didn't work for me as my start date kept getting pushed back, I was running out of work, there were program glitches, etc.  Sometimes some things are just not meant to be.  I hope you get on with Keystrokes again.  I know it sounds kind of gushy, but I have found them to be truly wonderful people.  I don't need someone to constantly sing my praises or anything -- decent pay and plenty of work is enough -- but it is kind of nice to hear thank you every now and then, and know that if you have a problem arise, someone will listen and try to help you. 

Again, thanks for posting -- great to hear from you!  Good luck! 

I can understand the employees who want everything and give very little back.  Very frustrating.

But then you have the situation described for the employee where there is no job satisfaction, no family/personal life allowed or frowned upon by management and no chance for promotion.   And then being compared to an Indian who has a completely different social environment. 

I know mothers who are IC and while they do take time off during the day for their kids (how dare they make dinner for those kids and hubby) but then they work long into the night after kids and hubby have gone to bed.  There are no weekends with their family either.  And the work reward is the pay will be lowered because the client wants to pay a lower rate.  It is not exactly incentive to work hard without any breaks and ignore the family in favor of what the company needs.

I remember years ago working for a start up company and the manager did not want the single girls to date at night and instead work late.  She thought they should be devoting their time to their career in transcription.  Well a Transcriptionist could do that but whether she worked harder or not the pay would be the same and she would always be a transcriptionist.  The manager on the other hand if the company did well would receive promotions and raises I am sure.  So that is the difference....management perks vs worker bee perks.  It was easy for her to give up a social and personal life because the rewards but the transcriptionist typing straight for hours and hours would see the same pay day in day out, no advancement or recognition for working harder other than not having a manager angry. 

However after reading that post I will be aware  and really give it my all. I do understand the need for a better work ethic.   I see what the management wants and needs.  Especially when managers are spending Thanksgiving with their families and the transcriptionist is working for 7 cpl with no break.  It is the American way of doing business.

If you have a job already, if possible, do not quit until you work at the other job long enough to know that you are in a better situation.  I have read glowing reports about a company and then signed on to work and thought it stunk to high heaven, and vice versa ... have seen companies trashed that I thought were wonderful.  Each person's experience is unique.

Of course, if you read several people saying they were paid late or not at all, THAT kind of thing, I would certainly avoid that like the plague.  Although I do enjoy what I do, I cannot afford to work for free.

I work for Keystrokes and SmartMed and would be happy to recommend either one if the TTS thing does not work out for you.  Of course, the same thing goes for them -- some love them, some hate them.

Good luck! 

I'm not saying that Transcend's policies may not fit some MTs.  I'm saying that I have experiencing with the way they operate.  They'll tell you one thing to pacify you in a conference call and 2 weeks later the facts show the exact opposite of what was said.  For instance, Tara Goehring (Transcend recruiter) posted here in this thread that Transcend does not offshore, yet Larry said in the conference call that they do. 

When asked about MDI accounts going to voice recognition, it was said that the accounts would stay the same UNLESS the client themselves wanted VR.  You can bet your bottom dollar Transcend is going to market their own propietary speech software (BeyondTXT) to the client in a way that the clients will be begging for VR.  Their press release announcing the sale was referring to the MDI accounts and said 'including the conversion of some of MDI's business to Transcend's speech recognition-enabled BeyondTXT platform.'

So it's not a matter of what fits for one may not fit for the other.  It's the fact that what is cheered in a pep rally doesn't actually match the facts when everything comes into play.  When we chose MDI as the place to work, we based that decision on certain factors that made our jobs enjoyable.  They are long gone.