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Serving Over 20,000 US Medical Transcriptionists

You have a decent team leader.

Posted By: only if on 2006-05-09
In Reply to: Flexibility - Just Me

Mine is not that great and is not flexible.


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My team leader is the best. She
keeps us informed, always available, and provides more help than any company I have ever worked for.
Are you a team leader? NM

I followed my MedWare ER team leader
She's awesome and I have enjoyed working for her, and she started about a month ago at MedScribe (Jax, FL).  MedScribe has been good, plenty of ER work plus the pay is a little higher, plus I still have PS for a team leader. 
You should report that team leader to M.L.
I'm sure that he would take care of that. They are having a hard enough time getting MTs. They certainly don't need a TL who is running them off.
If MTs could trust their team leader or the supervisors
enough to talk to them without getting fired, there would be no posts on here, but you cannot say 1 thing without getting into trouble or getting fired.  These boards are only used for venting because we have no other place to go.  Deb is a monster so don't even try to talk to her.   Team leaders are arrogant and only there to collect a paycheck, not in it to help anyone but themselves.  They think they have been elevated to the position of CEO. 
How is the trainer, team leader or regional mgr
They've already said that it could be months, maybe even into next year, before all the problems can be fixed.  Why would the team leaders or trainers have answers that the technical team doesn't even have, and if they do, why haven't they fixed it for everyone??
Nasty team leader, nit-picky QA, sm
mounds of account specifics and company instructions and I mean 7 binders each 3 inches thick , constant busy signals dialing in to get work, slow PC-company supplied, slow tech support, impossible to make line rate. Dock you big time for errors.
hmm..be careful of your confidence among such greed... who will the team leader be?
nm
How professional..signing as KS Team Leader and posting about the ex. sheesh
sm
Too bad they got rid of Indian team leads. My US team lead is the worst.

opppss meant purple team, not red team.
Sorry, I meant the purple team.
When I find decent people who know the value of decent wages, I will!
tyvm
Thanks. Can you make any decent pay with them and are the accounts decent. What is your feeling
that. Thank you.
Humans require a leader to guide us.
Or we can lead the pack...if we have leadership qualities recognized by our peers.



What did you expect when Transcend, the leader in overstaffing, bought them?
x
Then you are a line leader taking what you want to type, the rest of take what your leave, Give me
Nm
Do they have a US team? Or
should I start looking?? They have never mentioned anything about dropping the US team, but I would bet they would do it in a heartbeat - I guess that's why they are known as heartless.
There is still a QA team.
The team leaders to the document completion.
BEST team

KS used to have people that just did that without a name.  There was a gal who did our hospital and we could not have her permanently.  What we settled for was not even close to what we wanted.  The whole idea is very midleading.


ER Team
Yes, they asked me for either a Sun-Thur or Tue-Sat for daytime hours.  Afternoon and late evenings could be Mon-Fri. 
Same team
I worked for OSi for the CURRENT QA manager and most of the current team were there the entire time, except for new people who were hired as the company expanded.  Most everyone was excellent to work with - a great team atmosphere.  Working as an OSi QA is not easy, and I liken it to teaching - you do way more than you are expected to do because you LIKE to, and you get paid way less than you are worth, because you like doing what you do.  But I think that's true of any job you do that you love. 
What Team Were You On
What team where you one there? I currently work for them and have had none of the trouble that you had. I am sure it all would vary from team to team.
A-Team
What about blanks? Do they count against you? What about ESLs? Are they difficult? Thanks for your info!
Red team

If you are on the red team, you have a fantastic supervisor provided she is still there.  I absolutely loved her!!! She will definitely go out of her way to make your experience as pleasant as possible.  She did for me, and she was the main reason I ended up staying.  Unpleasant note:  This is the team I had the unpleasant QA person.  Good luck again!


By the way, I bet we are on the same team.
I will be using ExText too and I love that platform! Take care and I meant to say congratulations to you too!
What would you consider a decent (sm)
line pay? 8, 9, 12 (well, we can dream, right?)
What is a decent
hourly starting wage for QA anyhow, or are we allowed to talk about that here.  I have been doing transcription for 11 years, and like you all mentioned, Im starting to just ache.  I can do about two hours at a time, and then I have to take a break.  I had done some editing here and there, and was thinking this time about going to QA full time, but I get confused with all the pay rates.  Some are offering 3 to 4 cents a line, some are offering hourly rate, and I have no idea what a decent pay rate is for this position.
Decent cpl pay.

Does it seem like escription accounts want to pay less because you can produce more with the editing? 


Never take less than 4cpl for editing.  That's the highest I've seen.  I personally won't take less than 9/10 cpl for the straight typing with those accounts either.


Don't know about decent, but here are some

Accurate Typing of Suffolk, NY - use Word and Hyperterminal.  Dependable Transcription of Florida - use Word, FTP, DSS files.  Documed of NJ - Word and email of files.  EFD of Alabama, but you need a Lanier or Cphone. Use Word and PCAnywhere.  First Choice - use Word and FTP.  Heim's in Pennsylvania - use Word Perfect 9 or higher and FTP.  LML Transcription in Illinois - use Word with DocShuttle and FTP.  Medscribe in Pennsylvania - only 7 cpl, use Word with DocShuttle.  Metro in Georgia - use Word and FTP.  MRT Services in Georgia - use Word and FTP.  MTs in Mass. - 7 cpl, pay weekly, use Word and FTP.  PRN Transcription in New Mexico - use Word Perfect and email, 7 cpl.  Transcription Connection in Ohio - 8 cpl, use Word and maybe ExText. (posters don't have much good to say about them, though).  There may be others and some of this info may even have changed in the interim, but it's a place for you to start from. Good Luck! ... Wanderer


 


A decent MT should be getting off QA sm
by the third full day of work, an excellent one sooner.  Congrats to you.  And yes everyone, I am saying that under most circumstances (unless the company has a strict QA time period of a week, 2 weeks) you should be off!
Decent job
Just changed jobs, went through a Med Tran headhunter type of service.  This has turned out to be a total disaster.  So, looking for new employment and am very interested in getting hooked up with a company that uses EditScrpt platform by eScription.  I have two years experience in that platform and love it.  Any suggestions?  Not willing to try this headhunter service again as they were less than truthful with me.  Actually just looking for a job with a decent company that pays more than slave wages.
Is there a decent IC job anywhere
Cannot find 1 IC job that pays decently with 24 hour turn around, and only 1 day on the weekend required. Scoured the ads left and right.  Any ideas? Not MDI-MD please (BTDT), anywhere else would be appreciated.  TIA 
Team Leaders
And all the GOOD team leaders who really communicated well and cared about the rest of us left! HMMM wonder why?
Team Leaders
I have to agree completely. The only really good team leader that MDI had was Shannon. She was always available, was always there to help, and actually cared about each individual person there. If you had a problem, she was there to take care of it or she would find someone who could. I guess she finally got fed up with MDI too because she left, which is a shame because she was the only one there that actually had a heart! We miss you Shannon!!
She said they were doing away with all ICs - I have no facts for you. You should ask your team
x
MDI-FL-team leaders?
Trying 2 learn about these team leaders. Anybody know anything?
MDI-FL-TEAM LEADERS
I work for MDI and I love my team leader. I have actually more than one team leader, if I switch to my secondary account. They are both very helpful in providing me with anything I need, and I also notice they are available to me at any time for help. Don't know about redheads, blondes or brunettes, as I have not meant them, but I can ask what color their hair is, although not sure how that would help anything. Anyway, I think they are the geatest - a lot more help than I have ever gotten anywhere! I'm thrilled!
MDI team leaders
Marianne, I agree with you. I have never been happier at any company I have worked for, as far as the help I receive and the flexibility in my scheduling.

Another happy MDI-ER!!!
MDI team leaders
I just want to tell anyone who will listen, this is the most structured environment I have worked in for a while. I too did not know what to expect, having worked at other places. This team leader thing sure was a great idea. You have one person to deal with who is always available to you for anything you need. You don't have to worry about who to go to, and if you do, your team leader guides you in the right direction. I am so glad I made the move to MDI - finally a company who cares!!
And I am joining the KS Team on
Halloween!!! Yippee. Goodbye MQ, I'm coming back to KS, where I should have never left. They are the best and in no time they will be better still. I can't wait!
Sorry, should have been team player. nm
x
This is not what the KS team is at all but it also has not started
yet. It is going to be radiology only from what I understand and only for vacation coverage and heavy volume for hospitals, not every day, so it will pay very high.
Medware ER team
Me too, on the ER team.  I think we are about to start a new Hospital in June. 
I use Merit on the ER team

nm


As a former OSi team lead.....
I will say that the main reason I left the company is because I knew it was not right to ask people to work extra when they could not report it on their time sheets.  And, yes, an account coordinator, has definitely recently asked people to work extra but not report it.  This has been going on a long time.  Time should be recorded as time actually working not what you put on a time sheet.  That is ridiculous.  The majority of my MT's did work extra but did they get paid overtime?  No!  This is SO not right!!!   ');>
she did it while a team lead too
/
They really are the best management team (sm)
Believe me, I previously came from a doozy of a place. If you had a problem, it was YOUR problem, and if they did help you, it usually took days.
OSI team leads don't do QA at all
All we do is monitor workflow and assign jobs when the coordinator is off - I get $14 for a few hours a week and then do transcription for a line rate. Line requirement is less than regular MT's.

Not a bad setup for us.
My team is doing well under the new plan also....
Reading Sue's note, I had to chuckle. MT's are always asking (and rightly so) to be paid more for doing the more challenging accounts, and for working the less desirable shifts. So, when a company recognizes this and creates a comp plan that takes these factors into account, the company should then be criticized as ONLY paying their TOP rates for these factors? Please!

I also have to take strong exception to Sue's statement that 100% QA is impossible. I have a number of people on my team who not only make 100% QA, but do so month after month (and we round QA scores UP, incidentally).

As for losing key people, I'm not really sure what's terribly new or different about that in this industry! The company is doing some realignment of its operational and support units in order to be more efficient. Show me a company that doesn't do that from time to time as its changing circumstances dictate, and I'll show you a company that will go out of business.

Finally, the people on my team are doing just fine, and better than they were, under the new comp plan - and that was the whole focus of the plan. It is true that we had one client that happened to have some very large templates and for which, frankly, that team was, in reality, being grossly overpaid relative to the actual transcribing that they were doing. It was really quite unfair to everyone else. So, under the new comp plan, this situation was corrected and the people on that team are now being compensated exactly like everyone else - meaning, they are paid for what they transcribe. If you look at the results very superficially, you could say these people had money taken away from them when, in fact, that is not true. Instead, for a very long time they had really been unfairly overpaid relative to others in the company who were doing much more actual work.

All I can suggest is that anyone who is interested in TSI get your information directly from the source - our recruiter, June Jackson. She'll be very happy to answer every question you have about TSI.
Star Team

Well, if you like working on multiple accounts with horrible dictators, follow the BOS, plus Transolutions BOS on top of that and working on a computer system from back in the 80s, then it will be a good job for you!!


Got to be part of the TEAM!! - lol
NM