You aren't docked for blanks unless maybe
Posted By: A-team on 2008-07-03
In Reply to: Axolotl employees----have questions about line definition, etc. sm - keep on learning
How does Axolotl define a line? Do they pay for spaces, headers, footers, & expansions? Are you docked for blanks or sending things to QA? If so, how much. you keep leaving the same blank after receiving corrections. They would rather you leave a blank than to guess. Line is 65 characters, pay for spacers. There are acute care and clinic accounts and I don't know if they pay differently for them as far as headers/footers. I have no footers, only have to fill in date in headers so not sure how they pay. I don't know why wouldn't get paid for expansions, I get paid for normals and I have some normals as expansions so I guess they do pay for them.
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blanks are fine, just don't guess. hopefully others left the same blanks.
nm
Do you think all the headers and footers aren't getting counted? Lots of places aren't giving
s
If you like getting docked pay for lousy dictators, go for it. nm
adf
That is crazy!! I do QA too - how unfair to be docked points!
//
Would you work for a company that docked for errors?
If you make an error in a report, you don't get paid for the whole report.
Would you work for this company?
Only if it also docked doctors for dictation errors
HA HA
Paid direct by Transcend, never been docked.
Only time I had to complain was the one (and ONLY one) time they neglected to add on my carried-over TRS production incentive bonus. I pointed it out to my supervisor, she told me to contact payroll, and it was corrected (and the difference made up) on my next check.
Not actually a check; I have direct deposit, and it's always been right on time, on the day advertised. (They gave us a payday schedule, and it's always been spot-on.)
Again, I've never been docked for anything, and never even been told what things a person might be docked for. Too many things sent to QA? Hardly. We (at least, we TRS transplants) are supposed to NEVER guess, and if we put 100 QA marks in a report, so be it.
Of course, I suppose if we were making constant critical errors, we might need to be talked to... but that hasn't happened to me, so I can't speak to what might happen in that case.
Old posts also say your pay is docked if client is unhappy with your work. No thanks. nm
s
Like I said, this was when I interviewed in 2005. REpeated errors got your pay docked, not
s
I was offered a job months back, but the contract said they docked for errors.
Not my cup of tea! I never was docked pay for making a med error as a nurse. I would not have accepted that kind of treatment. I'm human, for crying in the corn, not a machine.
Ditto to what needavacationmt said. They talk but dont deliver. Do you truly want your check docked
based on what Indian QA says is proper sentence structure, use of English language, punctuation etc..I have no issues with expecting high quality but I think I had a difference in opinion on these factors. There is a language barrier as your supervisors IM you from India and just dont get things like NO.. I am not working right now and do not plan on it until my scheduled shift. I know another person said the recruiter actually told her that their middle of the road Transcriptionist make about $4000 a month average. What kind of scam and lie is that. Just goes to show they will tell you anything to get you to work for them. You'd be sorry.
Blanks
I've left blanks before in tests if I was not 100% sure, and it has never counted against me. They may have included difficult areas in the tests intentionally to see how you wound handle it. Good luck. I found KS to be too disorganized for my taste.
If I see blanks like that...
I provide the website I found it from and tell him/her to do the research...if I can find it easily, so can they...
Just a guess here but perhaps her blanks indicates she was willing to ask for help and
?
QA is more than filling in blanks and
3.5 cpl is ridiculous. People who take these jobs do not deserve any more than they wind up earning and they make these companies think they can get away with it. The only way to get paid to QA is to get paid by the hour, and I do not mean $10 an hour either! Shame on these companies. They will use the excuse that they cannot afford to pay higher. Don't buy it. It is not true. It is greed and nothing less.
Blanks on test
No, the dictator was pretty clear, but he said a few things that I just was not able to make out.
Question on blanks
I am a fairly green MT, but I do my best not to leave any unnecessary blanks.
I am wondering what types of blanks you run across that you feel are ridiculous and just out of laziness.
Can you give some examples?
Blanks do not count against you
They would rather you leave a blank than to guess. As with any company, there are ESLs. There are good ones and bad ones.
QA can be strict. We transcribe verbatim unless of course it is a gross medical error and then a blank is left and the report is sent to QA. If you type the wrong wrong word and it affects the meaning, it is a higher deduction but there is also a deduction for errors made not affecting the meaning.
I have worked for Axolotl for a long time and I have never worked for a better employer. If you have any questions you can e-mail me or post on here and I will try to answer you.
Blanks can be a good thing!
They prove you know what you don't know! Very important in this work. Just be sure that all else you transcribe is right on.
My goal was always for 100% (thanks Scrapper), but really no more than two blanks in say 3-6 reports, and that has landed me lots of offers.
My first test, btw, was with MedQuist. I asked before transcribing the test how the scoring system worked in order to judge when to say when if it got impossible. No harm in asking!
oh wait, let me fill in the blanks:
you must be a bitter person to hate your job so much
there's no way VR will be able to do all the accents
once they go to India, they will be back for American quality
our jobs will never go away...
there. I already put them in there so no one has to run their long posts saying the same thing that is always said...
Figure out as much as you can and leave blanks.
Sometimes they give you a mumbler to see how you respond. Never guess... Just do the best you can and send it back. Good luck!
Mercy, of course filling in blanks is ok BUT
not 30, 40, 50 or 60 blanks in EVERY report from the SAME LAZY/UNTRAINED MTs. Don't criticize QAs who have a problem doing this baloney. One company I used to work for NEVER did audits and what they got was swiss cheese reports from people who didn't care, and I was simply wondering who the companies are who don't put up with that now since I've been away a few years. Thank you.
banning blanks in reports
How do you ban blanks in reports? I've been in the MT business, from the ground up, for years and sometimes even I can't hear what the heck the doc is saying. Are you saying that you put an asterisk in there instead of a blank or are you banning blanks altogether? That would make for a not-so-good end result I would think......once again, another tactic to give up quality which the entire MT world used to strive for. I was once very proud to be an MT, and now I don't even like to mention it, especially if I'm visiting the doctor's office. I always get an earful.
He probably means you have to send any blanks to QA.
Not so unusual. I have had accounts like that for years..first at YOG, then the evil Q, now at Webmedx. I suppose it gets resolved with the facility's QA/med recs.
In any event, I share your shame about this profession.
Do you give it back with the blanks filled in?
I send things to QA and never hear back until I prod and prod. This is a waste of my time as well only to hear from QA don't know, we sent through with the blank. If you are filling in the blanks, then you should be giving it back to the MT with the mistakes filled in and also a way for the MT to relisten. JMO. Is this MT doing the same doc or is she being thrown new ones to learn each day? As far as the timeframe for when will she learn, there are a lot of variables to that question in my opinion. Sorry to sound sort of like huh?, but you seem like you are sort of complaining about the job you chose. If you do not like QA, why not try going back to being an MT. JMO. Good luck with the MT though.. 
How do you cite sources but not fill in blanks?!
NM
Not true. You are not dinged for anything coming through QA, blanks, etc. nm
.
You get paid for 15 lines no matter how many blanks
/
You get paid 15 lines for reports with any # of blanks
If you do a full listen you get paid for all the lines. They discourage this unless the MT is on 100% proofing because they have a massive backlog. My pay was roughly half of my pay as an MT and I was one who got fired a few months ago because they were doing away with QA's in the US. Can't imagine why they are hiring for US QA's again.
Well, if she meant she doesn't want to fill in ANY blanks...
then she's gonna have trouble finding what she considers a decent QA job!
I agree that QA is there to listen to blanks that the MT cannot understand...
However, there are times I see so many reports where people do not even try to find the blanks and think someone else is going to do that for them...I wouldn't spend hours finding a blank either but you made it sound as if you didn't even try to find the blank...obviously you are the type of MT who are not talking about so you shouldn't get offended...I don't think doing QA means your above anyone...you are there for an extra set of ears to see if you can hear a blank but some MTs take advantage of QA as a backup to not finishing the report...
I QA'd a 4-minute report yesterday with over 100 blanks
..
It they are 20-minute dictations with lots of blanks,
nm
So all three you just filled in the blanks and didn't need special equipment?
The MT I work with and I might test with them this week.
One with overwhelming ESLs that you have to keep leaving blanks for, thus losing
s
Thank you Jennifer - in turn - I think you get better quality work - less blanks! nm
nm
First of all, I think she means filling in an inordinate number of blanks. Secondly...
QA's job should be solely filling in blanks. It should be to perform routine and random quality checks, it should be researching and educating MTs on new terminology, new procedures, new drugs, it should be maintaining and updating account specs, and it should be assisting newly hired MTs in their transition from training to productive employee.
Far too many MTs see QA as a safety net and big gigantic kitchen sink where they can toss in their crap and out comes something shiny and clean, an excuse to never research a new word or look up the correct spelling of a doctor's name because QA will do the work for you and you'll still get paid for your lines.
And QA used to let MTs get away with it back in the day when they were paid hourly, but the majority of QA people are paid on production now too and so when MTs don't try hard at their jobs, that means QA picks of the slack and loses money. QA gets reports that look like swiss cheese and we have to practically transcribe the entire report to fill in the holes because of lazy MTs with the looking out of numero uno mentality.
okay so she wasted her time looking for blanks on a report that you obviously could have found yours
Now how is that her job again? The point is be responsible for your own reports and take pride in them...and being an MT is more than just knowing terminology..I am sorry you had a bad experience with QA but not all of us are like that...
If this company begins with D, your pay goes back to new-hire rate if there are ANY blanks in it
s
How is editing for them? 100% listen, fill in blanks, lots of feedback
p
You aren't the only one, believe me. NM
x
Aren't they the ones who are
supposedly looking into buying Heartland?
aren't they all going to be
under regional supervisors within a year??? If you can get yourself under the northeast regional supervisor, do it. She's great.
Oh MY aren't you a gas
Why would you care. Bitter? I got a great job by not being hired by them with innumerable benefits and assigned to a nice a/c with great potential.
Don't get my way - do you mean expecting to be paid on time is being bitter and spoiled? What planet do you come from? LOL
And yes SD is said - it's not my fault they auto cap it - boy do you have issues!!!! sd is standard shorthand for said my friend. can't imagine even noticing something like that.
Uh, no. They aren't doing that
The letter I received a few months ago when I cancelled my membership said something quite different. It had nothing to do with keeping the jobs US based. It was all about quality healthcare documentation which is important; don't get me wrong there. However, there was NOTHING in there stating anything about keeping this work here at all. Instead it was all about the global marketplace and a cop-out.
I personally feel that the bulk of the healthcare industry knows cheaper doesn't necessarily mean better or even close to what is expected. I don't think all of the jobs are going to disappear.
I have written, called and probably annoyed my senator and any other government official in my state about outsourcing private healthcare information. India, for example, does not have stringent laws about private information like we do.
We do have a personal responsibility though. I have brought this up on other boards, but we need to ask our healthcare providers if their back office is handled here. If not, choose another provider if possible. Of course avoiding purchase of everything that comes from somewhere else is virtually impossible, but there are lots of other things. This may also sound mean, but if I get on the phone with customer service somewhere and realize the person I am speaking with is offshore, I have my call transferred. Nothing against the person, but I am not discussing my personal account information with someone who is not 100% required by law to protect that information. Period. If enough people take the intiative (not saying in this particular way), the gov't and other organizations won't have a choice but to listen.
Outsourcing globally is not the trend right now. I really think pulling together can stop it from becoming so.
Aren't they like about $40,000 ???
My car's OLD - only kind I can afford.
And just because you aren't a fan sm
doesn't mean it is a bad company for everyone.
Aren't we all?
nm
Now I know you aren't exp'd - there is SM
no earthy reason to BUY A PDR to look up drugs. Caught again.
They aren't even in the US - ya think?? *-D) nm
nm
You REALLY ARE NEW aren't you?
Snort... How naive.
Look, the really sad thing is that work has really picked up at TT and if whomever the fool is that decided to file this lawsuit had just waited a bit, things on MT Stars would have died down. Have you seen any negative postings about TT recently? No, because there is WORK!!
If you let your anger rule your head, you will show yourself for the fool that you are.
Sad, truly sad....
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