You are supposed to document discrepancies in a QA note...
Posted By: Lyn on 2005-10-13
In Reply to: Does verbatim equal garbage? - oldMT
of course, doing so will take you over your 15% max of QA referrals, but what the hey...
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
Too many discrepancies. Some company
is trying to see if any of their employees or MTs are looking for a job.
#1 - Work at company.
#2 - Full time position
#3 - Must have c-phone with unlimited long distance. (What company makes you install a phone line with long distance if you work at the facility???)
Must have internet access?? If you work at the company???????
Worlkoad Discrepancies
I think everyone is telling the truth. There are people that have work. There are people that don't. There are people who make gobs doing VR, there are people it kills. There are people who have wonderful experiences, there are people who have nightmares. And the problem as I see it lies here, with every company I've ever worked for in the transcription industry, there is an overwhelming lack of knowledge about how to manage workflow, people, can I say people again? There are few procedures written. The rules get made up on a daily basis depending on who you talk to, what day of the week it is, what mood people are in, how much you are liked (which usually equates to how much you shut up and type), and likely a few dozen, if not hundred other parameters. I call it shooting-from-the-hip management. In general, the management style is critical, and, in turn, since they view the world from that perspective, they see all input from the ranks as criticizing them and are defensive. The industry has a huge self esteem issue which makes it very hierarchial, and that hierarchy is provides job security for those that find their way to the top. Once up there, the mind shifts to thinking no one below you knows what they are talking about; this serves to fuel the very insercure ego.
You cant run a tight ship if everyone isnt on board, period. I have this picture of a handful of managers up in the bridge trying to figure out how to operate a vessel full of sailors running all over the deck operating by the seat of their pants. Some have been lucky enough to make the job lucrative and spend part of their days sipping margueritas by the pool. There's another group jumping into the lifeboats trying to keep their head above water. Then there's the group who misses and jumps straight into the ocean while the 5 up in the bridge have no idea that one of their sailors has just been swallowed up by the sea. If you wash the deck fast enough, you might win your way into the bridge, and then you get to be saved from the mayhem below and dream up ways to look good so you get to stay there. And just because you can mop decks, doesnt mean you know how to navigate the seas, but who cares, as long as you play the game; and you'll play it hard whatever the rules, to maintain your place in the echilon where you have quickly forgotten the problems of swabbing decks and have now earned the right to manage from your subjective experience (typing fast makes you a manager in this industry). The fishermen on one side of the ship have a lovely net and when they toss it into the ocean, they pull in a plentiful load of tuna and scallops. On the other side of the ship, the fisherman have a huge hole in their net and only snag a few that get caught in the netting. If you tell the brass that your net has a hole, they take offense and go completely off topic and tell you how nice they are.. You go, huh, what about my hole??? They say, look, a lot of other ships don't even give you a net so you should appreciate us! The upper echilon doesnt want to find out why one side does better than the other, it's much easier to just decide some people are better workers, and after a while, the holey-netted fishermen bypass the lifeboats and jump straight into the drink because whenever they show the captain's crew the big hole, they tell them to stop complaining and get to work. Eventually, they try to find a new ship, but it's hard to get hired by someone else when they find out how many tuna you can catch in an hour (albeit with a holey net) and you havent a prayer. Then people tell you you're stupid for staying on that ship.
Someone else's turn.
Alt T then Alt W while in a document. sm
This gives you characters, including spaces; add together and divide by 65 for # of lines. I put this # on my log. I can then double check with session statistics at the end of the day if I want.
Glad you like it!
AB Document Services???
Does anybody have any info about this company out of Arizona????
P.S. Make sure you document everything.
x
AB Document Services?
Does anybody have any current information on this company that is in Arizona (work load, etc.)?
TIA!
If you're in a VR document, even if it's
so bad that you have to retype entire paragraphs, it's still considered VR -- if that's what you're asking. When people refer to switching between VR and straight typing, they are referring to entire reports, some of which you type from scratch and some of which you deal with what VR has vomited out. Good luck to you.
same lines as word document
The only thing you dont get paid for is the ADT screen, which takes me about 2 seconds to hit the search, date and cc. I really dont care about not getting paid for ADT because it doesn't take any time at all to do this. The document itself always comes out the same line count as word. I think the benefit for this program outweighs not getting paid for ADT at least for me. I also have 2 IC accounts on the side. Their programs are time consuming in figuring out codes, and then saving and sending it in a different format... plus dr. lists manual insert. Another thing on one account you have to email the person every time to get more work so it doesnt flow like DQS. So I think DQS is the most user friendly program I've used. When you copy and paste DQS to word its always been exactly the same lines for me and also the red headings you are paid for.
If I figured on the same document why would this matter?
,,
Mine post soon as document is sent
The longest delay I've ever had was about 30 seconds.
Isn't it against the law for a company to ask you NOT to document your OT hours?
That alone would be a huge red flag for me. They want you to work OT, but not document it on your timesheet! That smells fishy!
doing only a 'spell check' on a VR document
without reading and correcting the whole document, line by line, will NEVER work!
Now I understand! That's the way the editing MTs do it when getting the high line count?
Wow!
On second thought, maybe I should try it out!!!
This isn't a medical document, editor. Focus. :)
x
It appears to do only the document you are in. As I trust my co. to tally for me, I don't know m
about the function. You might be able to write a macro to do that...but I have no idea how to do that.
could you quickly copy and paste your document into another? then
you could just keep adding on the lines in each document to your own master document for the day. Then you would have a line count for the day. I bet you could write a macro to do this.
mine post immediately as soon as I end the document.
x
446 lines in 30 minutes? What does your document look like? Same as before your editing?..nm
nm
Think they're Integrated Document Solutions. Someone asked about them last month. nm
s
Had to toggle between many screens, no support or qa to speak ofl they dock $10 per document
;p
go to Tools -> Word Count in open document and values will show. nm
nm
I suppose you have to write down the line count for every single document and it doesnt track them
for a total for the while day. That is what I was wondering.
Part & Full Time Data Entry & Document Coding Position - Sara McDaniel - HR Administrator
This company has ads on other web sites. You have to pay them $55 to do a background check up front. Guess what? If you don't get hired, they've got your $55. Don't know if it's legit - just posting facts.
Just a note here!
A couple of things here...
First of all, I want to thank all who responded to my post about MQ and OSi slamming and stuff like that. It was interesting to say the least and very informative and I appreciate it. Although it is sad to see so much bashing and slamming going on here, and quite frankly, I have even seen some very mean posts. Moderator, thank you for not deleting that post! And please don't delete this one either! Thanks.
Secondly, I noticed a response from RadGuy in that thread that it's good to see another guy on the board! Yeah, it kinda is. You see, when I went to college to learn this particular trade, I had no idea it was predominantly a female profession, little did I know! And eventually, I came across a lady who was looking for someone with five years of experience to do a pathology account for her. I had NO experience back in 1990. But she took me on and trained me anyway, and now I LOVE pathology. Wouldn't trade it for the world.
Anyways, my point is, you have a RadGuy, now you got a PathGuy!!!!! yayyyy!!!!
And that is one of the reasons I kept coming to this board was to see if any companies would hire for at-home pathology work. Much to my dismay, no dice. I have been offered to test for a job to do veterinary pathology from home though!! Wow, never thought I would be doing pathology reports on patients named fluffy or spot...LOL!! But in any case, I would really love to learn radiology in the meantime, so RadGuy (or anyone else for that matter), if you have any information on how to go about that, I would be quite grateful. What I would like to know is where to get radiology tapes, sample dictation, etc. etc., it would be a great help.
Take care all.........
eternally in PATHOLOGY.......PathGuy!!
Just a note on this.. You do not have to be on IM
for them to see you are working. They can tell that from the server where your work downloads from.
As far as Timmy, I can take it or leave it. However, I can tell you that some of the MTs that get the extras because they were caught working probably don't mind it a bit. :)
be sure to note though
if you use the copy/paste function at the left of your text screen, it will also copy the previous patient's name and ADT into your new report, screwing everything up!!
just a note
Not sure what you mean by EMR (electronic medical record). If what you mean is you are wondering if some of the work is moving to voice recognition, then no, there is no VR at MDI and they have no interest in starting it.
A note
To Dawn: Since you have posted here and posted your name, I have a suggestion for you. Please proof your emails and IMs prior to sending them out. It looks bad when the person in charge of QA misspells and misuses words in emails and IMs sent to QA and MTs. There is a difference between -your- and -you're-. You should say -you're welcome- NOT -your welcome-. There are many others, but I will spare you as I'm sure you get the point.
I am also glad that the QA line rate was changed to .03 cpl as opposed to $1.35 per report which was a complete rip off. There would be discharge summaries greater than 10 minutes long and greater than 200 lines for which QA was only being paid $1.35 for a report that you may have spent 30 minutes on.
please also note....
When you pay 2 employees at 6 cpl that produce 100 lph of junk (based on inexperience), and then have to pay QA whatever amount to fix that, you are actually costing your company more $$$$$$.
Why not pay 1 skilled MT/ME 11 cpl to produce 250 lph (and up) of quality work and hire less QA. Then, the QA staff you have can do their job of an occasional fill in the blank and not the current status of FIX ENTIRE REPORT.
See how much money you can save??????????
Just a note to above
When someone loves VR some come here and say must be MTSO or a plant. That is another thing said against anyone who likes VR.
just a note
I realize that what these women did to us was wrong, but I am not sure that there is anything that can be done about them. I truly feel your pain and hope you get your money and all works out.
Sent a note, resume, etc.
Just waiting to hear something from them. I heard they are good, too.
see hiring note above
Thank you!
E-mail in first note. NM
NM
so let me get this straight because I am truly - see note
confused on this - REALLY I AM!! Companies that offshore can now post jobs on the job seeker board?? I looked around for the posting that said that companies can do this, but I cannot find it.
Please do not delete my post. I am serious about my question and I am not being sarcastic.
Perhaps the note from Dictaphone was (sm)
something they just found out and all along it has been giving you MORE lines and this note was to inform that it is now corrected and what you see is truly your line count. This, of course, would make your true line count seem lower but would now be accurate and all this time you have actually been overpaid?
I am not saying this is the actual case, but the note was very vague and could be a notification to the MT that things were not adding up in the past correctly and the situation has now been resolved. This would leave the MT thinking they are being skimped now, but in actuality they are now receiving their true line count.
Just a thought!
I just note on my timesheet
In the hours field, I minus how many hours of no work. I figure it's not my fault, it's theirs. What I don't like is that if it picks up later in the week they say we NEED to make up our time. The way I see it, I'm available when scheduled, sometimes I make it up, sometimes I don't. Life is too short to be stressed out about no work or too much work. My job comes second in my life and I have found this to be the best solution. I guess today is going to be bad because I hardly ever run out since I start really early in the morning and only work part time. I do other things while waiting and if it never comes like today, oh well...soon enough we will be swamped again. It always happens that way.
OSI - I am so sorry - PLEASE NOTE CORRECTION
Note correction in CAPS
If you do control S for a job and click on statistics you will get a number of lines. If you are on OSI's very own line cheating Xpress server, that number will be much HIGHER (NOT LOWER) than the IChart line count. Do this. Do only one job for the day then write down the correct line count using the above method. Go to IChart although it may take hours to show up so you may want to do this on a day off. There is your proof. I-CHART LINES ARE LOWER THAN OSi X-PRESS LINES. The reason the correct statistics are disabled on the XPress server is because OSi is skimming lines and don't want you to see the correct number. OSI is diligently trying to eventually get every possible account on their very own XPress server so they can cheat on all accounts. Rest assured that they are billing the client for the correct line count. I could not make any money with OSI because of their dishonesty. Dictaphone Extext is a good system but OSI could change how it was set up and rip the MT's off.
Looking for OP note companies.....
Mostly I am interested in the name of the company, what kind of internet connection you have to have and amount of work normally available. Things like that. Thanks for the answers.
MBS - on a positive note. sm
I have worked with ******* for almost a year. She has always been pleasant, responsive, and pays on time - has actually overpaid me once.
Please note post on
company board about IRS guidelines and the independent contractor posted today, 7/30. Looks like some nationals are violating more than 1 guideline when it comes to independent contractors.
I saw that ad and took special note of it also. (sm)
My first thought was their accounts must be extremely backed up and they (KS) are in danger of losing clients, thus the need hire MTs who are going to be able to pull off that line count within only their first week.
However, there is ALL WAYS more to a story than meets the eye.
Moderator, please take note
The jobs board is totally cluttered with Focus ads, breaking that 2 ads rule. I understand wanting to keep the board full of ads, but they don't need to repost over and over.
Note to Carlotta.
Yes, I used to work for you. Yes, I was one of those people who could not make their committment, but not because of a lack of effort on my part. I was one of those who was put to p.r.n. status at the lower rate. Even though I never understood that. My quality was just as good as the people who were making more, and I should have been compensated in the same manner. Unfortunately, you guys pay according to what a person can produce and not their quality.
For me, the work just was not there and after a year of giving up weekends, staying up all night waiting for the work to come in, I gave up. I was only ever to make about $200 a week at your company. I cannot live off of that.
It is very strange how I am all of sudden able to produce 1000 to 1500 lines a day, every day working for a different company. Strangely enough, they do not overhire and I think that is the main key.
It is sad too, because I really liked the people at MDI and the account I was on was great, but just not enough of it or too many people trying to scramble to get the work.
On a good note....
I view the purpose of this board as an informative tool for MTs, to be used with discretion of course, as each entry is from personal experience and many factors can be involved.
I have posted regarding a negative experience.
On a positive note, I would like to say that I have been working for Webmedx since 9/2008, and so far, so good.
I am pleased with my account; do not run out of work; have 1 primary account; backup account is offered if needed; OT is offered on a regular basis. My hours are supposed to be flexible w/i a 10-hour block and I must admit, I abuse that and get no complaints, as long as I put in my hours and do my lines. The platform is user-friendly. Communication is good. Everyone speaks English. Pay scale is above average for a new hire, above what others have offered in the past. Benefits seem adequate. So far, I have no complaints. All in all, I would recommend them as a good company to work for.
Good luck to all looking for work. I know it is a pain to go through the testing required, then set-up time, then training, etc., only to find out you've been hired by a company that does not meet your needs.
A group note was probably sent to
.
Note to WMX Management
If you truly want to save money, how about cutting out some of the management layers? Do we really need all of the management currently employed? MTs are vital to the organization, another suit is not.
Before you lose your base, you ought to be looking at other options for saving money. Losing all your good MTs QAs will do nothing but lose you even more clients.
Unhappy workers do not put out quality products. Something to chew on while you're collecting your nice, big fat paychecks.
one more note, then goodbye to you.
YOU are the only one that seems to need the explanation I gave. You admittedly tried to antagonize using the term typist and yet you say I overdramatize? Me thinks you are the drama queen that needs to get over YOURself, with nothing better to do than stir the pot, and YOU are the puffed up one. FYI, no I do not try to impress anyone with my fund of knowledge. You obviously judge others by yourself -- and hopefully you are not too naive to understand what I am saying. Good day troublemaker.
See SoftScript note below
 Thanks for the information. I wondered when I always saw the ad on MT daily.....
You should send your note to Larry...
I would copy it and send it for you. I have only been working for Transcend for 1-1/2 months. The management seems great as well as the non-VR platform, it's easy to use, works very well. Man, why change a good thing? I've been trained on the new platform but have not started on it yet. VERY scared. I hope it works out as I don't want to have to look for a new job right away. I'm also working for a local clinic as an IC, part-time and have another opportunity for the clinic I just left to be a back-up person, probably IC as well. BUT, that won't be enough to pay the bills either.
I think part of the problem with these national companies is that they do look at their MTs as machines. They don't see faces behind the names, just numbers, $$ signs and the like. It is a very strange thing, having this cyber job and not meeting anyone face to face. Maybe if we all emailed Larry with our picture, pictures of our families, he would get the clue to let well-enough alone.
time to transcribe a note
when I had a transcription service, not MT, the standards we used (put out by a national body) was 4:1, or 4 minutes per 1 minute of dictation (no technical language, 1 voice, no accent). If there was an accent --when isn't there in MT work??? or technical language--also lots in MT work, the time required went up. Of course, if you worked faster, you could do more, but if you charge for straight time you penalize yourself for your skills. I think 1.5-2 minutes as average is not a fair estimate. 4:1 is closer for experience. 16 cents per dictated minute seems pretty low to me.
You need to reach an agreement with her on how she is calculating your pay so that you're both on the same page. Truthfully, what she charges the client is not your business, but you deserve fair pay for your work. If they won't pay you fairly, then move on.
Bottom line--you sell someone your time. You deserve to be paid fairly for it.
FINALLY..A POSITIVE NOTE!!!
I really appreciate this post. There are always two sides of the coin in EVERY profession. I worked in the health insurance industry for 10 years and you always had people that loved it or hated it. MT is no exception. I, personally, enjoy my job as an MT. I'm saving a heck of a lot of money in gas from not having to drive back and forth to an office, work clothes, stress from working in an office in among catty, back-stabbing coworkers, and the list goes on and on. I work for a company that is fair, flexible, keeps me busy, stays off my back, pays me well, and always pays on time. I'm learning new things every day. I schedule MY day as I see fit. At this point, I would not trade that for anything...well, except maybe to come into a large sum of money and never have to work again. LOL! 
|
