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Serving Over 20,000 US Medical Transcriptionists

You've got a point there!

Posted By: Searching on 2005-10-22
In Reply to:

I'm an ex-MQ'er too, and trying to find anything solid on a prospective company to go by from this board is maddening.

It's so difficult sifting through some of these opinions. There is just so much open bitterness, and certainly not what I would call professional at all.


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    You've got a point there. My Mom went through something similar

    when the company she worked for was trying to get rid of the "older" workers.  They cut the fulltime people back to 28-32 hours, which meant they lost insurance and other benefits.  My Mom filed for unemployment for the lost wages, and she was reinstated in her position a week later.


    My husband took hours and pay cuts at a job he had but never filed.  It didn't much matter as the company bankrupted and was bought out by a big national company.


    Yes, MTTest does cut you off if you've made too many errors up to that point.
    s
    I've just about reached that boiling point I talk about
    'treading water' until our government does its little changeover in January. Then, whoever ends up in office, as well as those who work beneath them, are going to start hearing some MAJOR complaints about the MT industry. I have a friend who is always talking about 'the Power of the Pen'... meaning that the written word can be a powerful weapon if it's used correctly. And for MTs, who are in the BUSINESS of words, I think we have a vast, untapped power to get some changes made in the MT industry. If the MTSO's are going to reap greater financial gains by sending a major part of our work offshore and exploiting overseas workers, and then turning around and exploiting US by trying to make us work for 3rd-world pay, then by golly, let them pay for that privilege.

    I think the MT motto for the year 2009 should be 'NO MORE BUSINESS-AS-USUAL'.

    Things can't get much worse in this industry, so I believe there was never a better time for a major overhaul of it than 2009 and beyond. Time to 'out' the MT industry, make it a household word, and clean its dirty laundry.
    Excellent point, and point in case
    look at the charlatan christian in the
    Whitehouse who uses religion to push his agenda...

    Christian IS as Christian DOES...
    I understand your point, my point is why can't MTs and QA work together..
    being QA doesn't mean you are above everyone else, you are just an extra set of ears...and why do so many MTs take offense to QA??? That is my point...you made have had bad experiences in the past with QA but not all QA are bad...
    Actually, I can see your point AND the opposing point
    .
    What good does it do? They've lied, they've betrayed us.

    They've taken all they are going to take from me.   I am not going to waste any more time being angry.   I hate the way things ended, but I refuse to accept the blame for any part of it because I know that was a lie too, even though they did try to blame the MTs.  I know part of the problem was quality issues, but QA wasn't to blame for that either, although they have been.   


    It is time to pick up and move on.   I think mgmt will reap what they sow.   For those who worked on the main account Webmedx is still hiring, though the best time slots have already been taken.  


     


     


    What the heck? I've never heard that in the 8 yrs I've worked here. sm
    Go back to your STM or over his or her head.
    Since you've brought it up, I've stopped SM

    giving the negative info because every time I have in the past I am called a disgruntled ex-employee or told that my experience has no relation to what the company is like today.


    I won't repeat the information I've given in the past, anyone can find it on searches.  I've decided to just let the people have their experience with the company and that experience will validate everything I've ever said about those people.


    The same people own and run that company--they may have new names doing the management, but it still runs the same way.


    You've got it ~ you've hit the nail on the head....

    I can Google until dawn and still not find John Smith in NY - you know the neurologist...  Cut me a break!  I've now learned to ask my online company for a list of referring physicians (since none of the accounts are in my state) and also ask for websites for the hospitals, but I still don't take more than 5 min of my own time to find referring physicians.  I send it right through with a verify cc:... 


    As far as making an educated guess, I would only do that if it was my own account and I know the dictator well.  For the online company, it is their responsibility to make that educated guess as it is their client, not mine.  I leave that up to the company to make assumptions; this way it is on their back, not mine when it comes to the legality of the report.  Ultimately, the physician is responsible when signing that report or there should be clause on those reports that state dictated but not read.  If that clause is not there, then it is the physician's responsibility to know the content, not the MT.  An MT can only transcribe what they hear and really should not be making educated guesses on anyone since we live in a world of sue-happy patients and their malpractice insurance is so high.  If there is a question, it needs to go the dictator to resolve.


    JMO - been doing this for over 20 years.  


    I've been a QA 15 years and I've never heard
    of any company only paying for the actual Keystrokes of the blank. You would literally make less than minimum wage that way. Waaay less.
    I've come here for as long as I've been...
    ...an MT, for the same reasons all of you do. I don't scan the boards looking for false accusations, but when something comes up that does involve me, I would like the opportunity to defend myself. That's all...
    I do see your point. sm
    I just don't know how bringing up old news affects the here and now. The article did say that Linda only referred to this time period as the "black hole."

    From what I can tell from the article, a lot of court, attorney and ESI quotes were quoted, but no real fresh news, i.e., something present. If this article was never published, I would have never known.

    I also understand and recognize your personal feelings. How do you think that this is going to impact you and/or the MT community? It could go both ways of gaining clients or very wary practice managers.
    My point exactly, and....

    Respectfully, if this story had not been published, you would not have known.  You would have not been fully informed of the business history of fraud.  What if, for example, instead of selling your business to her, you entered a partnership with her ??  And then found out this history in the newspaper?  If it were me, I know I would feel pretty ticked off and deceived.   That negative association could possibly last a business lifetime for you. 


    Execuscribe (Linda) had awards locally, and has been in several news clippings and featured in Inc. magazine.  She is definitely in the public eye.  She has to take the praise along with the truthful reporting of fraud in her business.  She owns both.  Would you vote for a political candidate with this history???  Would you want your son/daughter to marry somebody with this history??


    Her clients may jump ship -- I know of 2 MTSOs locally who have already received inquiries to change providers.  They may change, they may not.  Are they wary?  YOU BETCHA!  But, why is that?  Not for anything they have done, but because they may be lumped into the "Execuscribe" category simply by association of being MT.  Don't ya think that's a bit unfair?  From what I've been told about questions asked to these MTSOs, they have to go in with their defenses lined up about how they DON'T do business, before they can even present how they DO business. 


    There was no "slant" to RBJ reporting.  Simply the facts taken from court records.  It's fresh news if it has not been disclosed previously.   I, for one, will be watching them closely. 


    you do have a point! nm

    That's my point
    The "not saying more" poster said "Don't believe everything you hear about Transcend. The GOOD MTs like this company" and made it sound like if you didn't like Transcend, you weren't a GOOD transcriptionist. Those that left were there for years.  They must have been doing something GOOD with the strict QA to last there for years.  If they were that bad, why would Transcend expect them to sign a waiver not to sue when they leave? Transcend could always say that the MTs sucked, they were unreliable, their QA was terrible, etc.  Instead they want to clear themselves from future lawsuits.  That alone says a mouthful.  So "not saying more" is just plain wrong in assuming that it's the MTs at fault.
    You have a point.
    That would be the only drawback for me was the pay. I make 9 cpl now and at Amphion I would probably only make 7.5 to 8 cpl maybe. But I love the fact that I wouldn't have to work, weekends, evenings or holidays and I can spend that time with my family. I also am trying to consider the fact that if I get a good tax return this year I will pay my SUV off and that would save $300 a month. My baby is due any day now. The hospital I am working at has me working Labor Day (if I am not in labor), and Christmas. I worked Christmas last year and that was bad enough but this year will be my baby's first Christmas and mommy will be pounding away at the computer while dh, MIL and my other dd have the big family gathering.

    OK I am not bitter.....lol. Probably just PG hormones.

    I also see the point, however, sm
    I meant no harm, just trying to offer help and/or encouragement to the original poster.  Most probably I could have done with just saying QA lest someone be offended.  I expect anyone who has ever been in the position of having that type of QA person would call that type of person the same, or worse, than I did.  Matter-of-fact, in real life I swore viciously at my monitor over that type QA person and called her everything but a good milk cow.  'Course no one saw or heard me and my email to the super was quite professional and simply referred to her by name. LOL
    My point, exactly. Thanks. nm
    :)
    Yes I am, to the point I am looking for another job. nm
    x
    This is my point
    MTSOs have to be willing to walk away. Yes, the facility can find someone to do it cheaper and more than likely, the quality will reflect this. A company I used to work for had a large hospital account with all overseas MTs on it. I did QA for this account. The MTSO was dumb enough to release several of these MTs from QA which allowed them to upload directly to the hospital. I'm laughing as I type this. Two weeks later, the hospital had bailed. Account gone...POOF!

    I can only imagine what those reports looked like that the offshore MTs were uploading. QA is like life support for the offshore MTs. They will always need it 24/7. What company in their right mind would allow these people who understand nothing about the english language and proper grammar - to come off of QA? Unbelievable!
    and your point is?

    That's not the point...sm
    Word Expanders have NOTHING to do with being paid for spaces.
    That was my point :)
    .
    Yes they do... but I think the point is that it is not always right.
    NM
    And your point is.....
    LOL.... Having postings proves nothing. And you cannot follow directions obviously.
    the point is . .
    I've been in this field almost 25 yrs. and even back when things were so much better, there were the catty, whiny people who chose to be unhappy no matter what. At least here we don't have to click on their posts, now do we? I hope as I get older, I won't have one of those permanent frowns I see people like that acquire. Such unpleasantness is such a turnoff. This is the first time I've come to this site in 3 mos. because I got so fed up with the petty nastiness. Sorry to see nothing's changed. :0)
    And your point is what? I said
    it had been at least that long, so if you are correct that there has only been 1 male supervisor, guess that's who we're talking about. 
    Exactly my point...
    As long as this is the way we look at things, it is the way it will be. Once again, you have a couple of people who have had a bad experience, therefore ALL employers are bad.

    With this kind of attitude, it's no wonder that many employers think of MTs as a group of whiners. We make that bed for ourselves.
    Just want to point out...
    This is NOT about ethniticity or race or anything like that. I was a marketing executive before I opted to do this and stay home with my daughter and worked with many, many foreign countries and people. The work is just as good and some cases better. HOWEVER, this whole situation is not good for anyone involved us as US-based transcription and the transcriptionists in India. They aren't being paid fairly and the AAMT has made things sound quite a bit better to them than it ever will be as many of us know from experience. As far as the horror being turned out by US MTs, in your particular situation or not, there are, in every profession, the bad apples. While unfortunate, I know that most of us care about our work quality and strive every day to put in 100% to make sure each and every sentence, word, note, dosage and spelling are perfect and correct. I have also found that those companies that treat there transcriptionists as people and with a lot of respect and awesome, noninsulting QA tend to be those high-rated professionals who are confident, hardworking and 110% more dedicated, in my particular situation.
    At what point
    did we resign ourselves to just being paid on time being enough from a company?  There are good companies out there that pay on time but are fair and honest.  Focus just ain't one of 'em.  If anyone has worked for Focus full-time for any length of time and still think they are a good company, I got some ocean front property in Arizona and a couple bridges for sale. 
    Can't do that at this point. SM
    I'm still in the honeymoon phase and wouldn't feel comfortable singing the praises of another company until I have at least given them 90 days.
    Point well taken - but here's what I did
    Due to being very poor working as an MT (LOL) I have had to stop buying the better grades for a time. As soon as I heard the recall, that was the day I started making my dogs food (anyone with recipes for cats?)

    My reseach - and the dogs reaction!! shows the following to be safe and nutrious. Don't know if it contains everything needed in the right quantities, but you can Google recipes for dogs and choose/design your own... I baked bunch of baking potatoes till very done. Roughly chop in bowl. Add broccoli, carrots, some cheese, and your choice of meat (doesn't have to be a lot). They (3 large dogs) STAND AT THE GATE waiting to be fed and NEVER leave anything in their bowl.

    Moral of the story? We don't have to make FOR PROFIT corporations richer at the expense of our beloved animals. It literally takes just a few minutes to make their food - and I don't freak out that I am unintentionally poisoning them.

    This is the whole point of MT...
    All of the below goes with the job. Where they mess up grammatically or terminology wise, we are educated to be the one to catch it. They are educated to be the ones to save lives and are owed that due respect. Be thankful we have these physicians for our families and children regardless of their annoyances and that you have a good job instead of complaining about it. Complaining = foolishness
    On-point mts?
    Anyone know anything about this company?
    On-Point
    I don't know anything about them, I asked the same last week and no one replied.  I received an e-mail from them last week.  She sent me four op notes to transcribe.  I told her I didn't have experience with op  notes.   She sent me an e-mail back and said she had a clinic account also and it looked like I had enough experience and didn't need to test and if I was interested to let her know.  I e-mailed back and asked about turn around time, cpl and I never heard back from her again. 
    On-point
    It could be a totally different person, for all I know, but the QA/trainer for Alphamed last year had the same first name as this one for On-point.  As I recall, she was very disorganized.  She sent me corrected reports that were transcribed by someone else.  She forgot that I had answered questions and would ask the same question over and over.  Again, it could be a totally different person, but how many people are there with that first name?  Also, that position was as a subcontractor for a subcontractor, which of course means that you get less cents per line than if you worked for the main company directly.  So, if you think about it, ask her where the work comes from and if she is contracting with another national company.
    On-Point
    My thought is, if you want to do the work from Focus Infomatics, you might want to apply directly to Focus instead of getting it through a middle person like On-Point.
    On-Point MTS
    Any info on On-Point MTs out of Wisconsin?
    If it is On -Point
    Stay far away from it.  On-Point does not pay their MTs and many are now considering law suits against the company.
    My point was not about $$$...
    you are not a slave to your company...you make it sound like companies keep us chained 24/7 to our computers. It is YOUR choice who you work for. If there is downtime and no work/no pay, ASK for another account, or find another company to work for where downtime is not going to happen..good luck! Our companies are not REQURIED to keep us in work...there is such a thing as TAT and you have to expect some days of no work/downtime.
    Point taken but you don't see any...
    I love OSi on here now. You would really have to know what goes on inside OSI to learn why there are so many derogatory comments on here which usually means all the whole posts will be deleted. Amazing how no I love OSI troopers are here now. Not paying for holidays when you are actually working on the holidays is the final slap in the face and the old OSI defenders are leaving along with the rest of us. The holiday thing is not the only reason- it is just the final reason.
    Thank you, my point exactly...sm

    Transcription is sometimes feast or famine...either ask for a back up acct, find another company or a different line of work. If one can't go a couple of hours without work then it is time to reconsider your job choice.


    You have a point that the MT...sm
    has no idea what the person running that company might have on their plate but you also stated that I wish people who post at this board would put themselves in other people's shoes. Maybe sometimes the MTSO should also think about the MT sometimes and put themselves in the MTs shoes. They have feelings also. Granted she did not get the job and she is obviously moving on but she is just stating her feelings and looking for a little support. That is what this board is for.
    Exactly my point. Everyone is getting mad at me for saying this.
    I can email my superviser or Lead and get a response.

    Plus, you dont know if the same goes for every account and it could be different for whoever answers the questions here.

    It is best to ask who you work for rather than use this board.
    I am about at that point too. Seems like after I hit 40 and went sm

    through menopause, everything on my body just fell apart.  I am a bit nervous about operating on my eyes too, but if it comes down to it, with or without insurance, I will find a way to do it.  I suppose that is the same for all things in life -- if we need it (or even want it) enough, we find a way to do it. 


    I hope you are seeing well now. 


    My point exactly. You have been doing this 2-1/2 yrs.
    You make the same amount of money that people with 20+ years of experience make. It is not fair to those of us who have spent years and years perfecting our craft. You should be happy. I would be too if I made that kind of money just starting out. The fact is that I should be making at least twice that and if I had stayed in my previous profession I would be. This Internet MTSO profession has gone to pot. You can have it.
    What's your point?

     


    That you go through life with a red pencil in your hand?


    Get A LIfe!!


     


    And your point is.

    You know one thing I have learned in my greater than 24 years in this industry is that you can't please all the people all the time.   And, when you have people working remotely within their homes, on their own time, doing their own thing....people oftentimes develop attitudes.   They feel like everyone owes them something.    I'm not sure why that is, but it is the truth. 


    I do recruit positions for Synthescribe along with other companies.   EVery single person I have hired for this company is still with them, except for THREE people.   I find that interesting that there are so many posts here about this company and I have hired over 25 people for them, of which 22 are still there, with the longest position being the day they opened their doors and these MTs are still there 18 months later.  


    I don't know what to tell you people other than the people I place are for the most part happy.   I did have one lady who tried to invoice the company 8-10 hours every day for editing work and on some days never even signed into the system and on other days invoiced 100.00 plus per day and only edited 5 or 6 reports of which neither one of them was over 10 lines long.   


    I do wish you all good luck in your profession.   There are many jobs out there and you have to be very careful who you align yourself with.    


    I think the point is that
    you could thank them for giving you a bonus.

    What you do when you post it here is to say, I got a bonus and you didn't Even if you didn't mean to say that, that is how it comes across.

    Actually no real need to thank them as I'm sure you know that the bonus comes from ther profits made partially from not paying you as much as they should per line.

    You deserve payback for contributing to their profit. Don't thank them. Just enjoy!
    Duh? That's not the point
    I didn't understand the emails saying don't call unless you have an emergency either. That is just a very unprofessional type of email IMHO. What IS the point of sending out an email like that anyway? Nobody calls the office unless they have to so what IS the point? Huh? Duh???