Yes, we have had server issues this week. Dictaphone engineers are working on it.
Posted By: TT'er2 on 2007-10-20
In Reply to: Transtech Server Issues - Gloria Brown
Have you never worked anywhere else where this has happened? This used to happen in-house where I worked too, at least once or twice a year. Machines do need upgrading and repair from time to time. And just for clarity...they did send out emails about the server issues and also about Jesse leaving. Get over it already. geez.
Complete Discussion Below:  marks the location of current message within thread
- Transtech Server Issues - Gloria Brown
- Yes, we have had server issues this week. Dictaphone engineers are working on it. - TT'er2
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
Transtech Server Issues
I understand there are a lot of problems with Transtech's server. Going down almost on a daily basis?
Is working on Dictaphone I-chart the same as ExText? Thanks. nm
x
So are Heartland MTs actually working this week?
Do they have any work for you to do or is everything being sent to the centers in India?
Yes. I earn almost $40,000 working 32 hours a week. nm
nm
I make about $1,500 a month working about 20 hours per week.
Believe me, I'm not bragging or slamming anybody at all. No way. I'm frustrated with my own income because I'd like to make more. I'm willing to put in more hours to do it, too. Honestly, I'm not that fast. I have one very small local account and one small MTSO I subcontract for. None of it is verbatim, it's clean up the grammar as you go, which totally slows me down.
I won't work for a national any more because I couldn't make enough money there. I wasn't willing to tough it out for three months until I could make their line counts, especially when they had me on their worst accounts, pools of hundreds of dictators per hospital so I couldn't use my expander, and a new account every week.
I've said before that if I'm going to do MT, it's going to be on my terms. I won't chain myself to a desk or be "on call" all day long waiting for work to come in. Nationals don't pay you to sit there and wait for work. That's bull. Being on call IS working. Other businesses pay their "on call" people at least minimum wage. They skirt around the issue trying to use SE and IC terminology, but it's just a way of paying us less to be at their beck and call.
Don't give up on MT entirely. You'll find your fit. It just takes some searching.
If you are speaking of this week at TT, they are working on payroll which is MORE Important to me
I love to leave them alone on pay week, especially, as I really enjoy always getting my paycheck on time !
I dont seem to bother them at all, tho. No need to.
Been working for Cardioscribe for a year, never once did not get paid within one week of end of pay
Instead of complaining why don't you do, as I did, and just ask. The line counts are being finalized now and the bank deposit will be made tomorrow. As you mentioned, in past posts pay day is the 7th and 22nd, so start the complaining tomorrow if we do not get paid. I have worked here a year and never once did not get paid within 7 days of close of a pay period. That is pretty good compared to other places I have worked for that took 2 and 3 weeks to get paid for a period of time. For those of you that like to say nasty little things about Cardioscribe, quite often, please do us all a favor and find yourself another job and good luck to you. This will blow your mind I am sure, but I am not afraid to backup what I post with my name. Sheryl Cantrell. You are very welcome to contact me if you have questions and apparently do not know how to ask the right person to get answers. I know Tonya posted her name, email and phone number and none of you who seem so unhappy working here have contacted her. As I told her today, there is just some people that like to stir up trouble no matter where you work. If you can find a place that treats you with more respect, kindness, and never a problem getting paid, please go and be happy.
I agree. I was thanked for working extra the end of last week and told of some MTs on my job type
who were out due to illness or vacation and that we were getting behind. Same as the message this morning....the minutes were building up. Seems things are a bit desperate at this point and we all just need to quit trying to read into the situation and pitch in and get the work back under control. OUR company needs OUR help, and we need to pitch in 200% or we may very well find ourselves without an account to work on. I don't think it was a threat this morning - I think it could happen.
Nuance is the parent company of Dictaphone. Dictaphone makes ExText.
s
Does Dictaphone obtain the accounts for the companies who use Dictaphone EXText?
I was just wondering if this is the same as it used to be. Dictaphone installs the equipment in facilities and then gets a MTSO to take the account. Therefore, the MT company never solicits for accounts, but Dictaphone notifes them when they have installed equipment in a hospital.
Must we choose either 8, 16 or 24 hours. Why would they want someone only working 8 hours a week.
That is less than SE are required now.
Not here. Server may be down.
dd
Sometimes it is the server
Other times it is your internet service provider. We have 4 computers on our network and no one is allowed to upload or download when I am working otherwise my speed goes to a crawl.
TT server
Yes, yes, a million times yes! My ISP checked my connections and DSL speed is great, all else fine. It's the TT servers; TT has sent multiple emails about server and connection problems. It has happened in 3 hospitals I've worked for and working from home, but happens many times more with ExText. I just save my reports often, recover them, or whatever it takes. It's annoying but nothing new.
Which server?
nm
server
Just happened a little while ago. This has been a bad week for technical issues.
Server was down, but
nm
Maybe due to server
I'm on #3 server. Maybe #1 server is slower/different.
Server down?
I think it is mditrans.com but the server appears to be down. The full company name is Medical Dictation Services, Inc if that helps. This is the MDI in Maryland.
Our server is not down
I work for MDI and our server is fine.
No problems with the server
I get steady work and my insurance (United Healthcare) is only $17/week for full coverage. Best rate I could find with any national. I have a flex schedule at Medware and work 32 hours a week. They are a great company to work for, very happy for the past year. Big change from my previous service. Plus my team leader is nice.
Especially all of the accounts on their own server...
Ichart to their private server, my line count dramatically decreased. I am sure they continue to charge the facilities for the Ichart line counts, but pay us for the line counts provided by their server, which are significantly less. That is when I knew I could no longer work for Outsourcing Scandals, Inc.
Transtech Server
What happened here? A short time ago there was nothing but glowing reports about this company, now almost daily server problems and no work???
Maybe it depends on the particular server - how many are using it?
nm
Transtechers - is the server down AGAIN?
Tried to sign in to work and I can't get in. Haven't got an email.
I think to much on TransTech server now n/m
.
They also were not paying for using the "normals" available on their server, even though...sm
they certainly encouraged everyone to use them, their training staff stating "use those normals, girls, get those lines. We want you to make that money." Right...get those lines for OSI. I found their accessing their server very slow.
Server down more than it is up. You have to spend a ton of time with the
It sucks totally!
good luck - server is down more than up.
Insurance is very expensive, especially when you don't work because the of their server problems.....the unpaid work becomes more onerous over time and if you complain, they invite you to quit. And, of yeah, the Indians take most of the normals, sometimes all of it.
Any RAD MTs work on Client Server
TIA!
Depends on Extext server
.
Happened at my company a while ago; server down and they
I have a sneaky feeling happens more than they like to admit. I am truly sorry for TTers. This business is going down the commode.
All files are stored on a server.....sm
Not on the internet; however, it is a web based browser and you must have a username and password to log into the server to have access to any files.
The server is not the internet. The internet IE browser is just a tool to use to access the server.
I hope this helps clarify things a little better.
I think it depends on the MTSO server.
NM
Another good thing to ask is reliability of server. sm
Some companies have frequent down time. It is good to know if this happens and if so, will you be compensated for it or expected to make up time lost.
Sorry, can't seem to e-mail. states server not found...so here goes
Thank you so much for answering my questions. I, too, currently work for MQ, have been with them approximately 10 years. Kind of scared to make the change, but am tired of working for peanuts and heard MDI paid quite well compared to most. I do love my main account, but don't care for the cesspool I have now and then.
Do you still work for MQ and how many hours? I ask because I figure I will work for MQ until I feel comfortable leaving and working for MDI. Do you have to submit a schedule of what hours each day you will be working? I understand you have to have a minimum of 700 lines or 3500 a week, but just wondering how specific you had to be with exact hours you would be on.
You said Bayscribe seemed outdated. Is it difficult to learn and do most of the accounts have an automatic ADT feed or is there a lot to fill in? And you said you get paid for filling this info. in, too? That would be great. There is on account that I have with MQ that I have a lot to fill in and it so frustrating not getting paid for this.
Well, I guess that's about it. I will just wait to hear from the recruiter. Sorry so long and thanks for answering me.
I not able to send an email to you, info not available on server.
nm
sounds like etrans- they also slow the server down
so that you dont type too fast. I had someone tell me that in the office before. I am normally not slow but could never get over my required rate no matter how hard I tried.
I use Meditech with them, but it is Client Server version. Not the old blue screen! sm
I actually like the program and I really like ShortHand but I converted my abbreviations from another program into there so I did not have to start over.
It doesn't matter where the server is, it is still a database and accessed via the internet
I have worked on Escription and also have IT experience.
Full time with Transtech is both. 40 hours per week and 5500 lines per week.
x
Nope .. email on 1/18 promised "within the next week." Here we are, 1 week later and no info.
x
The minimum is 5500 per week, NOT 6600 per week. I think you made a typo. :)
NM
i clear over 800 a week, 40/week; 30+ year experience. (nm)
x
I get my paycheck every week - that is enough for me! Happy MT week everybody! nm
x
I got laid off for MT Week. Happy MT Week to me!
x
Good last week - Slow this week.
I hope this is not an indication of things to come. I am getting 1,200 lines a day but it is taking me all day to do it. We seem to be out of work from 9-12 every day this week. Hope things pick up after Labor Day.
Ditto.. Over 13 years experience working in hospitals doing all types of reports, currently working
for a national etc.. and Spheris told me I didnt have the qualifications. What cracked me up was the hospital I was working at at the time contracted some of our work out to them.. What a joke..I was good enough to work for a hospital and gave them work, yet not qualified enough for them. What is wrong with this picture.
MQ same situation. No pay for working holidays, no pay for working weekends nothing. Now noone works
much anymore and so they jerk the work out of the accounts to some place that throws it back with a lot of bad bad quality. This is the NE region. I dont know what the others are doing.
Again, what issues ............
You are the one who asked me to get a grip just because I pointed out that Transcend had a 74% revenue increase this last quarter and accused me of being a "MDI cheerleader", which I am not. How can my pointing out that Transcend “ain’t doing so bad” financially make you so defensive?
You are the one who said that MDI had issues that Transcend needed to “Fix” or you were leaving MDI, and now you are saying your experience has not been bad, but there are issues with management. Again, I ask, what issues?
I don’t think my post was assumptive in any way, merely factual from my standpoint. I would certainly not assume that everyone has had the experience I have had with MDI. I am sure, especially from some of the post I have seen on this board, that there are a number of MTs who have issues with MDI, I was just stating I am not one of them.
You got issues? Deal with them or find another job! It is as simple as that.
My issues ( ignored)
First off, I like my accounts. I do. That's why I'm still there.
However, the QA people I've worked with have MUCH to be desired.
On my monthly reviews, the QA person scores me, but don't even give the sentence, much less the entire report, to give context on the errors. They only give me the word I presumably used incorrectly. The WORST error I made was not putting a capital letter in the middle of a word, i.e. BuSpar. Though other errors were even more minor, there is no way to refute or explain that if it's only a word, is there? I've asked for context, asked for an explanation. Zero response. I've stopped asking.
I've also repeatedly asked for instruction on how to do something right that I'm presumably repeatedly doing wrong because it doesn't match the stated convoluted format. It's only a matter of learning the keystroke, and I can't find the answer. No response despite repeated requests.
There are discrepancies between account instructions say and what the QA person insists you do, which are completely opposite of one another. Asked which is correct? No response. So, when I'm dinged for this on the next QA review, I certainly won't get a response THERE, either, will I?
Errors are counted off that are so completely and unbelievably miniscule that no medical professional would even begin think they are wrong because, in truth, the aren't (he was seen 1 time versus he was seen one time). But because Amphion has its little oddities it's wrong. DING~
And being wrong means that you are kept out of the money. I've always passed my monthly QA at over 99%, but that just isn't quite enough to get to you making more than a tenth of a cent more per line. It's a bit like needing to be an MT Stepford wife in order to win.
I will stay there for now, but I'm no longer as enamoured as I once was. I think top management is okay, but they ought to take a close look at some of the people who are running their ship in their name.
I usually don't post here, but I certainly can't take my whining to management. The bell would toll, and it would toll for me. Maybe one of their people will read this and pass it along.
|
