Yes, that was horrible and I know a few girls that still work there...
Posted By: MtMommyof2 on 2008-11-30
In Reply to: Agree, lines are hard to get. I also think the sound quality doesnt help things. nm - anon
and it is still horrible...You would think they would have gotten that taken care of by now...
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Let's just get back to work girls
let bygones be bygones and let it go already. Let's get back to work and do our jobs!
Horrible, horrible, horrible place. Unlike the other poster
I actually worked there. Sound quality is horrendous. The account I had was the worst ESL I've ever had and I do 85% ESL so I have no problems doing ESL. Frequent management turnover. When I was doing QA the work was so bad that I pretty much had to redo every report. I hear about how well they pay, but they don't pay that well and certainly not enough to compensate for all the other stuff.
Worked there 2 years ago..horrible, horrible, horrible.
Would totally avoid them at all costs.
You like no work, horrible
sound files and inconsisent QA then I guess they're ok. Have a backup plan because you're sure to not make much money there.
SoftScript is the worst - horrible accounts, horrible management, don't go there! nm
nm
horrible, horrible contact person! Worst experience ever. SM
Turned it down because of the arrogance and attitude.
That was not long ago. Ads run every 2 - 3 months.
What work are they offshoring? I get horrible
dictation and I get very good dictation. I work on multiple accounts and the dictators aren't disappearing. I get work types of all kinds, depending on the workload, and lately I've gotten a mix of stuff.
TRS is a horrible place to work
Extremely bad management, constant changes in management, constant do more, do more, do more, benefits always changing and not to the benefit of the MT but always to save them money. If you want to be a number and constantly being looked at for what you DO NOT do rather than what you do accomplish, then TRS is the place for you. If you want to make money and be happy, I think flipping burgers at McDonald's is a few steps up from TRS.
I watched way too many good people get walked all over at that company and finally leave. I lost my faith in the idea they could come back to a good company and after several years, decided to take myself to another company.
I hope you find what you are looking for, but please run away fast from TRS as I would hate to see another MT treated the way they are treating their people.
Low work volumes, horrible sound
What is going on with Transcend?
I am about to leave also and I never thought I'd see myself type that!
I had a couple friends work for her OMG she is HORRIBLE!!
She is new to running a company (within the last couple years) and is pretty clueless. She just isnt cut out to do it. I ended up hiring one of her MTs that she thought was awful and is one of my best editors. Quite ridiculous really. I would steer as far away as you possibly can. If you DO decide to work for her, do NOT quit the job you have or you will end up in a bad situation. Very few stay with her. Just honest words and hopefully helpful info. Sorry to slam on her so bad and I really do not like doiing that to companies, but she is honestly the most hateful and incompent MTSO I have EVER heard of.
Sounds like the company I work for now. Horrible
it. The company in general is also very, very strict on QA, so there's never a relaxed minute as the newbie on the block, and the cliques! Its cruel. I feel like I'm in school again, getting left out and laughed at and even set up for failure. There is always someone calling out sick, etc., as you describe, and I am told I always have to be the one to cover due to seniority, or my lack of it. Its so upsetting that I'm just about to throw in the towel myself. I'm sorry I can't recommend anyone other than MQ QA, but I heard they are no longer hiring QA staff. They used to pay really, really well and the conditions were fine. Best of luck to you.
SS is a horrible place to work. If the hospital
job didn't work out I'd still recommend looking elsewhere besides SS. I won't repeat all the details here, but lots of information on what SS isn't a good company in the archives.
Horrible accounts, horrible sound quality, etc
The only time SoftScript would not be wonderful is if you aren't doing your job. They are an extremely professional company. Sounds like someone may not have lived up to their standards.
Horrible, horrible place. Lots in the archives.
No work, my supervisor was horrible to work with
I worked for OSi for about a month, and during that time, I had little to no work. They kept saying things were going to get better, but I didn't have the time or $$$ to wait it out. I was just glad I left my old company on good terms, because I had to back so I wouldn't starve. I am also a very easy going person, but didn't get along with my supervisor at all. I felt she tried to stir up things, and never got back to me when I asked questions. Maybe their work has picked up since I was there
Same experience...awesome to work for, horrible platform..sm
I've been an MT for close to 20 years and am most productive on ER accounts where I can create my own templates and Expanders out the ying yang. After 2 months and the worst line counts of my entire career, I had to move on. I do want to point out that PM does have some of the nicest, most helpful staff I've ever worked for! The platform is the ONLY reason I left.
GO FOR IT GIRLS nm
nm
My, my...you girls are defensive!
Never said I was a W fan, did I? Don't get your panties in a wad!
Be nice girls
Never got paid from Priority, and neither did at least two other girls I know of.
Can we say censorship, boys and girls??
x
Horrible company, horrible dictators, ESL
at its absolute worst, sound quality horrible. The MTs I did QA for were horrendous. They made up words, obviously didn't use a spellchecker, couldn't get the hang of something as simple as copying and pasting Preop diagnoses to postop diagnoses and would type same again and again. QA manager would send out updates for new drugs, equipment and have things misspelled, frequently got e-mails that evidently were sent because someone wanted to feel important, absolutely no useful information, management problems, lots and lots of turnover, including management. The CEO has no clue about transcription and is in it for the money. After talking with him you feel like you need a shower.
Horrible platform. Horrible communication.
Horrible people who say one thing and then when you do what they say, they get mad and act ugly.
Enough of a bone?
Are you women or little girls? Free speech..
is just that. My opinion is allowed here as is yours; remember, they are OPINIONS.
Excuse typo girls and boys
OOP not OUP that would be.
LOL
girls - the line count 'ajustments' are commonplace and
not limited to TT.
Can you say, "not an authorized representative", boys and girls?
NM
sm, please see the message above posted by calling all girls. The two of you are motivated
and probably should hook up. Maybe you can get something going here.
Girls, hold onto your hats. Say it isnt so...if something is too good to be true..it usually is.
An ad on the job seeker's for 12 cpl...yeah right. I hope that Janis Reed realized she just opened a can of worms and her inbox is going to be flooded. I just still wish I believed in Santa too. Everyone tell me the skinny if your brave enough to apply. I bet no one thought they'd see the day when they would become paranoid about seeing an ad for 12 cpl LOL.. At 6 cpl, I'm disgusted, at 7 cpl, I'm not impressed, at 8 cpl..maybe...if easy clinic account, at 9 cpl, taking a second look, at 10 cpl, you've got my attention, getting a litte skeptical that it isn't all ESL, 11 cpl, Right!!!!, but 12 cpl...NO FLIPPING WAY.. Keep me posted.
You're -- not your okay typos fixed -- irritates me about you pregnant girls getting wonderfu
benefits from TT.
Because the girls that monitor the accounts in the office were told the accounts either go on DQS or
move on. All accounts to be with MQ must be on DQS and no more different platforms. ONE ONLY DQS. They can send more work overseas then.
I can't believe how horrible this all is.
I never thought it was decent of MQ to prevent you from seeing your line count after each and every chart like all other programs and companies I've worked for. I guess this explains it! - it really makes me sick at heart to think they are that criminal, that they are deliberately cheating us. All those cheery notes from our supervisors - thanks a lot guys for helping the company pick our pockets and lower the standards for the entire industry. Before you know it every national will be doing the same thing and we will never be paid fairly by any of them! Whatever happened to fair labor practices anyway? Are all big businesses staffed with nothing but unpricipled dirty greedy backstabbing cheats?
Sorry for going off but man, thinking of all I've sacrificed over the years and the extra above-the-norm effort I've put in to keep my line counts high and accounts within TAT - and for what? To find this out is like a real sock in the kisser.
QA is horrible
They WILL nitpick you to death. I have over 20 years experience and got an 88 on my QA and it was COMMAS....some places they took them out, some they put in. There is ONE person who has final QA say and even the team leader I had would warn about how ridiculous it is. The QA varies from account to account as well. They say they go by AAMT but they don't. The old DOS platform sucks big time. You get 40 pounds of books to look through with hundreds of pages of doctors to go through. If you take the time to find something in the manual, you lose lines and you lose money. If you don't take the time to look and put a blank, they take of a percentage for that. There isn't even a way to look for a doctor when you are in the text typing!! The spellcheck leaves a lot to be desired.
Expect to be given 3 accounts at once and have to switch back and forth frequently between them and of course memorize all the QA differences between them. You will find that the QA booklet they give has gross errors in it, and even if you document the errors, such as a medication spelling, they say they "do it their way." Expect loads of ESLs and of course you get dinged for blanks for those as well, no matter how difficult the dictator is. I have never ever seen a company work so hard at taking money from you like they do. They swear they pay hourly...well good luck. Out of 8 people I knew from training, 7 quit.
Horrible, Horrible, Horrible
accounts, support, managment etc.
Horrible pay!!
They offered me 6 cpl for acute care and 7 cpl for clinic work!! Of course, I refused.
They were horrible, not there. S/l I'm as bad as they are.
horrible horrible
honestly, it was one of the most awful experiences of my career. Details aren't even needed .. just stay away. Mean supervisors, stupid old DOS and dial up work. Backstabbing and that's just the beginning. DON'T DO IT .. there are better companies out there.
Horrible ESL
So if you don't LOVE ESL, you might want to rethink. The company itself was a great one but the accounts were horrid.
a bit low?........that's horrible pay!
nm
horrible
horrible horrible horrible!!! Stay far far away!!! Nasty management attitude!
That's horrible....
Wow...I was offered a job there a few months back, but I ended up turning them down for another company. Looks like I made the right decision! I also live about 2 hours away from where my family gets together every Thanksgiving, so there is no way I would work there if they are that inflexible with major holidays! That's awful!
They are right! it is HORRIBLE!
Even before I left last winter, the platform was having a lot of technical problems. I was constantly having the platform come up with random errors, freeze up, and it wouldn't save my report like it was supposed to. One time I lost a 5 page psych evaluation report and had to start from scratch. When I called tech support, they didn't give me the time of day and just said, Oh well, guess you'll just have to start over. I wouldn't recommend this company to my worst enemy! You will have zero job security! I'm glad I decided to get out when I did!
HORRIBLE! RUN AWAY!
I worked for Cymed for a year, which was bought out by SPi a little over a year ago. SPi treats their MTs HORRIBLY! No, they do not pay for spaces, and they were always screwing up on my paychecks, and I was never able to get a hold of anyone, either by phone or e-mail, to correct them. The managers, from my experience, were by very, very rude and unhelpful, and the QA was very inconsistent. I finally quit back in February and went to another company, a smaller one that does not outsource at all, and I am sooooo much happier! SPI was one of the worst companies I have ever worked for. In fact, they were in jeopardy of losing many big hospital accounts right before I left due to poor quality and TAT issues, including the 2 accounts that I worked on, and I heard that a few months after I left, they did actually lose several accounts, heavily outsourced a lot of other accounts, and had a lot of lay offs of MTs and QA staff. This is one company that you should avoid like the plague!
Ugh! Horrible!
This is a Phillipine company. They are DEFINITELY a company to avoid. I used to work for CyMed, which was brought out by SPI a little over a year ago. As soon as SPI took over, tons of MTs left, including me. There is just way too much wrong with this company to list them all here. Check the archives.
HORRIBLE!
It would take way too long to list all of the reasons why they are so horrible. I would run as fast as possible from this company!
Also, having IM on all day was horrible. I got nothing done. nm
nm
Yep, a horrible day. Thank you!
I appreciate your note very much! I was having a horrible day. Life is so stressful and our industry so affected, we're all running stressed, scared of losing our jobs, and it's a horrible thing. Many have been taken advantage of and are fearful of that happening and guarded in employers. I understand all this. I am an MT and have been there. I lost two MTs last weekend, one because she was going through a divorce and another who had taken on more work than she could manage (3 accounts). People are human - it happens. I didn't want to ask my gals who work the other weekends or weekdays to have to work more than they normally do because I don't want to burn them out. I'm a small service - eight MTs. I try to run things without MTs dumping on one another, taking advantage, flaking out, watching out for their jobs being protected - because if quality or TAT fails, their jobs are in jeopardy and it's not fair to those busting their butts. I've had some MTs who got fired because they flaked off or did poor work post negative comments and there's nothing I can do about that. They were upset and venting. I would be careful on the internet and I would check references. I got stung for $4K at Charter and it's horrible. I would talk with folks who work for them - not believe the ones they fired - to get a feel for them. I feel a commitment to protect the jobs of my gals and treat them well - if I let things deteriorate, I place them at risk, something I can't do.
On the 45 day payment, yes, I get paid 30 days from time work's done. In the info I sent, I said that if this were a hardship, I could try to pay and absorb this to help during this first pay period. After that it's every other week and it depends when someone starts but if they start at the beginning of a pay period, the wait could be that long. I want to be honest and upfront with folks. No surprises with your income. Most of the gals who work weekends have other jobs and this is supplemental - some it's a problem for - some it's not - just depends. I do what I can to help because I understand when you need to survive!
Lastly, yes I have an embroidery business. Because I've found the psych transcription to be heavy after 20 years, I like to maintain balance by doing happy creative things - quilting, sewing, crafting....I create machine embroidery designs & sell them online. I had to use that webspace because I don't have webspace for PsychTrans.
I'm a small stable business. I don't advertise. All of my clients have been by referral and word of mouth. I prefer stable over alot of turnover...both in MTs and clients. Better for everyone.
So there you have it - who I am and what's what. I appreciate the hard work that all of you do, like me. We've been hit hard over the past decade and I know the sacrifice you're all taking. I wish you all every success!
Why would they? It's horrible here now SM
with more and more of our work being VR. I'm glad I didn't say I only wanted to straight type because if I did, I'd probably have no work.
Some are okay, some are beyond horrible. Even
with samples I don't know what they are saying.
How HORRIBLE!! n/m
I'm considering TRS now. What was your horrible experience?
n.m.
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