Yes, new hospital account
Posted By: starting soon. nm on 2009-03-24
In Reply to: Don't know, maybe they're getting ready to go live on a new account? - nm
nm
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
I am on a hospital account
using EXText and the sound quality is fine. I can get my lines OK and yes, although I have a few docs that are ESL it is less than what I would consider normal. I have not done clinic work for Medware, just a large hospital in FL. Hope you get a better answer, but I would consider Medware because they have been great to work for.
IC - yes - 1 hospital account. nm
x
Hospital account ID?
If you will be working on a hospital account and are waiting for them to give you the ID, then, yes, it may take a few extra days. I had to wait a few days for the hospital to assign me an ID number. I was told the holdup was not on Keystrokes' end. Maybe you could call the office and ask?
However, I would not worry if I were you. It WAS a holiday weekend.
Welcome to Keystrokes! I hope you will be as happy here as am I.
More than likely you will be on your hospital's account, so in
that respect you have that part down. I would talk with them and see what they have to offer. Some companies are grandfathering in insurance, PTO, etc. that you already have.
Does WMX still have a 5 hospital account
in the Atlanta area? I think they got the account about 2 years ago, but only doing overflow, didn't have entire account.
Hospital Account Work
Go to mtdaily.com and check on their jobs page. There are numerous. Diskriter has issues; be careful. Of course, all places of employment have those, but some you have to be very careful with. It is great to work at home, and there are some great employers. If you don't need benefits, I'd suggest working as an independent contractor as you can set your own hours. However, if you need more discipline and the benefits, working for a national company might be great for you. Good luck.
The account can get bigger if the hospital uses...sm
several services for their transcription. So, if they decide to start letting company B do what company A used to do, then yes, the account is getting bigger and bigger for company B. Also, Maybe the hospital is part of a large system and company A was only doing one location and the hospital is happy with the work so they start giving them more and more locations, guess what, the account is getting bigger and bigger. There are many ways for the account to get bigger, so she is not lying to you, as I work on one of the accounts she is talking about and that is what has happened. They now need double the amount of MTs they first needed for this account, as they are now outsourcing more work to Diskriter. Make sense?
I know they just got a large hospital account near me.
xx
It's the FL Hospital account, not employed by
x
Is Apex the name of the hospital account that
you are assigned to? It doesn't sound familiar to me. They also must have 2 different QA teams because super nice as you describe doesn't come close to what I've experienced. I'm glad your happy though.
It's just a local hospital account, not a
national. Most of the time I do their acute care work on Chartscript; I just help on radiology in Meditech if they are backlogged. It's not the Meditech Magic version, though. Don't know if that makes a difference.
If the hospital finds out will they pull the account? nm
nm
It depends on the account. They use the platform of the hospital or they use
either Scribe or TA Plus. All are easy to use and learn. I am on a Meditech account and love it but it is a hospital. Depends what you are looking for. I do not get shift differential but my hours are flexible as long as I get my 1200 lines in on the calendar day.
I went and got my own hospital account, at home, IC status. nm
x
Diskriter MTs, is hospital account or DR accounts a
nm
They will use the hospital MTs for samples, then ship account
@
TransTech has done the same on a conglomerate hospital account
No choice, but to take the 4 cents per line. Jobs will come as they come to you and no choice except to work at 4 cents per line or less. Very sad for us MTs who work on that huge hospital account. Not only that, but they are changing platforms at the same time, both of which will SLOW us all down.
Not wise to stay in this field UNLESS we are working directly for the hospital with great benefits and most MTs able to work from home at the SAME pay as working inhouse and the SAME benefits as those working in the MTSO office would get -- true paid holidays -- locked doors to the office, and on and on.
I worked on a large teaching hospital account and was
frequently out of work. KS didn't have the entire account. I don't know if they had in-house MTs or they used more than one company. You should have a backup account too, though there may be some lag time between getting you a backup as they figure out where they can plug you in. They supposedly are getting several new accounts so surely they should be plenty of work.
No. Teaching Hospital account, too many dictators = low line count = little $$$. nm
x
Diskriter off off offshores - and on some hospital accounts - they have not informed the hospital
x
Jewish is the main hospital, St. Mary's is another hospital under their management. (nm)
x
First for hospital, then outsourced still on same hospital work
and believe it or not, the hospital was so much easier. Had worked at the hospital for 11 years before they outsourced and then worked another 3+ years for the company they outsourced to. What a difference! The company had so many rules and regulations you could hardly keep up with them all, thousands of them, on the same account, mind you. The higher ups would not leave you alone, constant IMs about any and all. I have gotten to the age where I do not need all that and walked the other week. Have scheduled testing with another hospital for this month. Hope I make the cut, love the hospital work 1000 times more than a company.
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.
I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.
I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all. Very bulky and cumbersome. Much better editing programs. I prefer to straight transcribe on ExText. Pay drops horrendously. But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people.
Our account is an acute care account
We are low on work too and have been for almost 2 months. We know what is happening to our work though as our supervisor admitted that the work is going overseas. Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service. It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day. I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas.
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me. I need consistency in my work. I was told one thing, and am getting something totally diffrent. I know most jobs will be slow, but I was told one thing and now have to do something else. There is no work on a daily basis. I am a newbie to this field. I have a chance to work somewhere else stable. Sadly, I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system. But that is just my opinion. I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes). Poor technical assistance. Poor support on accounts. Very slow to reply to problems. Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm
OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts. My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some. Still 2 different sets of account specifics, but only 2. Someone posted they had 15 accounts at WMX and were still out of work. I didn't work for MQ, but sounds like the same situation at WMX.
Thanks! Yes, the account is ExText, so we would be on the same account. sm
They are still hiring if you change your mind.
Also, I am working part-time for Encompass. The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either. I feel fortunate to have found 2 great companies.
If you want IC work, I am also still working on a limited basis for CardioScribes. It is just cardiology transcription and the work is easy. Their platform is Wordscript, which is a Word-based platform, VERY easy to use. However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.
If you go somewhere else, or if you decide to stay where you are, good luck! 
Does it have to be an account your manager has or any account? nm
,
Thank you!!! The hospital I am ..
with is going to be switching over -- don't much about it so this is encouraging!
my hospital uses it also... c msg
just a little bit of demographics need to be put in every now and then, but overall, i really like it.
Hospital MT
I am so sorry that is happening to you. Are you a single parent? I know how scary it can be to default on a mortgage. It happened to me back in early 90s before I started work for the hospital I am currently at. Your supervisor is not a very thorough supervisor. If she checked with most large hospitals, she would see things are done very differently for their at home MTs. My hospital pays for internet connection, provides equipment, and pay is very good. We don't have to do all that extra stuff for HIPPA either.
Your best bet now would be to try and find a national to work with, but that is scary too.
My thoughts and prayers are with you.
Hospital MT
Hey. Does anyone work for a hospital, but work at home?
Hospital MT
Sorry. Should have been a little clearer. Looking to meet some other hospital MTs out there. Curious to know... Do you find the same problems with your employer as MTs do with national companies? I have had some may MTs tell me they wouldn't work for hospital, but my hospital doesn't have a third of the problems nationals do. Fortunately for me, my hospital hires within a 3-state radius. For those who are more than 1 hour away, we have conference call meetings.
|
