Yep, it didn't help any at all that it was the same account SM
Posted By: OP on 2008-01-16
In Reply to: Oh, yeah, I miss that gross line, too.... - also new KSer
at WMX. The specs were so different and the hospitals and work types were all lumped together. I rarely got a dictator that I was familiar with. Don't know really what was up with the fact that it kept getting caught up. I do know they use another service or two so maybe they were relying on those folks more. All in all, though, a big disappointment.
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They didn't lose the account, only one of the
work types, which granted was a large percentage of that account. There was a conference call this week and the other half of the company has signed some very large contracts and will continue to cover the MT side of things for now.
I didn't work on gov't account but not paid either
Five months and counting now. Lies told to me were, pay you when I get paid, pay you next week, pay you Saturday. Still no check though.
Yes. I wouldn't classify them as good or bad. Pay was okay. Account I was on was okay. Didn&#
like my supervisor very much. She was kind of disorganized and didn't really communicate all that effectively. All in all, pretty comparable to other places I've worked. There was a problem with running out of work and when you are an employee instead of IC you are expected to sit there and keep checking for work during your shift which kind of sucked cause you didn't get paid for basically being on-call.
They didn't take our jobs, QT gave them our jobs. The account is now
back in the hands of US MTs, or will be in just a couple of weeks.
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
I didn't say I didn't care, I just don't understand
why the sudden outrage over HL offshoring.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
She didn't say they didn't offshore at all s/m
What she did say is that if the work needs to be done here, it stays here (paraphrased a bit, I think).
That is not lying and saying that they don't offshore work, as was stated by another poster above, but saying that if the client wants the work to stay in the US, they will keep it here. Sheesh.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.
I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.
I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all. Very bulky and cumbersome. Much better editing programs. I prefer to straight transcribe on ExText. Pay drops horrendously. But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people.
Our account is an acute care account
We are low on work too and have been for almost 2 months. We know what is happening to our work though as our supervisor admitted that the work is going overseas. Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service. It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day. I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas.
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me. I need consistency in my work. I was told one thing, and am getting something totally diffrent. I know most jobs will be slow, but I was told one thing and now have to do something else. There is no work on a daily basis. I am a newbie to this field. I have a chance to work somewhere else stable. Sadly, I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system. But that is just my opinion. I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes). Poor technical assistance. Poor support on accounts. Very slow to reply to problems. Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm
OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts. My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some. Still 2 different sets of account specifics, but only 2. Someone posted they had 15 accounts at WMX and were still out of work. I didn't work for MQ, but sounds like the same situation at WMX.
Thanks! Yes, the account is ExText, so we would be on the same account. sm
They are still hiring if you change your mind.
Also, I am working part-time for Encompass. The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either. I feel fortunate to have found 2 great companies.
If you want IC work, I am also still working on a limited basis for CardioScribes. It is just cardiology transcription and the work is easy. Their platform is Wordscript, which is a Word-based platform, VERY easy to use. However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.
If you go somewhere else, or if you decide to stay where you are, good luck! 
Does it have to be an account your manager has or any account? nm
,
She didn't say she didn't have a family. A family isn't just kids. sm
She also said she didn't have kids. Why do you think you're so much better BECAUSE you have kids? I am so sick of that attitude. I don't have kids, never wanted them, but have been discriminated against in jobs because of it. Everyone figured since I had no kids I could work all the time. I said NO! Just because I don't have kids doesn't mean I don't have a life or that my life is not important. 
BTW I work part time too. 
Thanks! Not sure why I didn't think of that
but that is what I will do from now on!
Thank you - I didn't know. :) nm
x
Are you sure she didn't say she has been
a recruiter for years (not necessarily with Keystrokes)? Because I was hired at another company a number of years ago and she was the recruiter, maybe there was a misunderstanding?
I did all that and it still didn't come up....oh well
I think there is just trouble with imail. This happened to me the day before yesterday too. To get to the MQ board click on forums (left blue menu) then click on company forum, (you obviously did that) but then look to the blue menu on the left and now Medquist appears under company board and before offshore board. See ya there.
What $125? I didn't see anything like that.
And there's a charge if we return the computer before three months? I heard they were the absolute best company out there. I simply can't make a decent line count. I sent out three resumes on fulltime local nonMT jobs yesterday because I haven't been able to earn a decent steady income doing MT for a year now. I'm not going bankrupt over this. I don't see why it has to be this difficult. I'd be totally loyal, stay with a company, and move into a more responsible position if I could find the right company.
I didn't know that.
So those who are moseying along, getting in their 11,000 whenever, are making as much as the ones who work really hard to get their line counts into the incentive range?
I wonder if there are any other companies out there that reward mediocrity? If so, maybe it's time to lower my own personal standards to fit in with the new trend.
you didn't
Boy that was quick! Like I said, it was my oversight and I'm sorry for jumping to conclusions. You didn't deserve it.
I didn't get it either.
x
I didn't think that was possible
NONE - no cable, no DSL? How can that be in this day and age. I only have 2 choices here - Comcast or Verizon DSL. Verizon is out for me and it is a drag when Comcast has outages all the time.
I do work on an a/c where I've worked using dial-up with Comcast down - uses Quadris with VPN server. Worked just fine on dial-up. No problem getting into VPN at all, and able to type & save reports quite well.
Another a/c - uses IDX with no VPN - didn't work w/o high speed.
Definitely can't use dialup tho for any voice files. Only for a/c's with phone dictation.
As to foot pedals - try eBay. Plenty of other sites where people are selling equipment.
If you didn't know before - know it now
They didn't used to, but they are going to now
they are starting up a pilot program offshoring a certain number of jobs per day to test the waters in what is pivotal to the industry. Yada yada yada. So they didn't before, but they will be soon. It'll come back to bite them in the you-know-what. A bigger threat to borderline MTs is VR.
When I was there they didn't pay for that
downtime, either. 
AND I didn't say she should be, I said
that everywhere ELSE I go they are falling all over themselves. If you had the experience I have, you'd know what I mean. And since I never talked to her other than to say You emailed me and told me to call you... and she said she'd call me RIGHT BACK, and those were the only words I ever spoke to her, I don't see where any attitude would come in.
I do know that any company/any hospital would be GLAD to have me work for them. I have received nothing but praise for my work. I have worked long and hard to gain the experience I have and it has paid off. I have had my own hospital accounts for years. I've never had to beg for a job; they are offered to me quite readily. Sorry if that bothers you.
Please tell me that you didn't (sm)
use this as an excuse not to pay them. This would certainly be reason enough to get rid of them, but I don't understand why you would not set their pay straight.
Didn't like it
I tried to like Amphion as well, but it just wasn't the company for me. I also hated the DI screen fill in and I found the clinic notes to be dull and not very mentally stimulating. I left within a month and I'm happy where I am now. The people are very nice but I also found the supervisors to be not very helpful.
No, she sure didn't. Sorry! nm
nm
Thank you..I didn't even get to the SM
part about how PROUD they are to low-ball on rates the way they do. Why such pride for driving down rates in the areas they do business? There are MTSOs out there who quote a FAIR RATE based upon their overhead (including the rates to pay good MTs) and Shapin seems to be quite proud of the fact that they quote such low rates to their clients to get accounts.
I didn't like it sm
When I worked there, it wasn't organized, ran out of work and the operations manager was pretty nasty at times.
Things may have gotten better since then, but I doubt it.
what the ad didn't tell you
On editing and transcription, you have to deal with logs and you don't get paid for them. You also have to fool with margins and all that extra stuff that takes time. I was there nearly a year and quit because I couldn't take the temper tantrums.
Sorry...I didn't know about no DD
I have been there longer than July, maybe they didn't take it away from those who had it originally when they went to no DD. BUT, even if I did not have DD, I would still work for them.
But, Wise-MT, your post was good. A good contrast between the two of us. Sort of * whole picture * type of thing.
Good Luck to you Sammy. I hope you find a place you like and who treats you well. We MTs sure ALL deserve that at least!
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