Worst company out there. Horrible sound
Posted By: NO, NO, NO AND NO on 2006-05-01
In Reply to: Is Soft Script a good company. nm - PAMT
quality, horrible ESLs, system not user friendly, loopy QA. I would not recommend them to my worst enemy.
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Sound quality horrible, the worst ESL dictators
I ever heard and I do probably 80% ESLs, poor management, poor support, pay sometimes late. I can honestly say I wouldn't refer my worst enemy to them.
SoftScript is the worst - horrible accounts, horrible management, don't go there! nm
nm
horrible, horrible contact person! Worst experience ever. SM
Turned it down because of the arrogance and attitude.
That was not long ago. Ads run every 2 - 3 months.
Horrible accounts, horrible sound quality, etc
The only time SoftScript would not be wonderful is if you aren't doing your job. They are an extremely professional company. Sounds like someone may not have lived up to their standards.
Your/re lucky. I have 100% ESL, the worst sound quality I have ever
heard in my life, and the BeyondTxt is horrible. Hope the programmers never put that they worked on it on their resume or they will never get another job. I am quitting without notice because I only get about 50 lines an hour on a good day.
horrible sound quality.....
and they tried to blame it on my equipment!  Also agree with lack of communication and horrible ESLs. I'd look elsewhere if I were you.
Low work volumes, horrible sound
What is going on with Transcend?
I am about to leave also and I never thought I'd see myself type that!
Years ago, sound quality was HORRIBLE...sm
still in contact with a few MT friends there and nothing has changed. I wonder why they always had such poor, muffled sound quality?
It was archaic before it was even written. Sound quality is horrible,
all static and scratches. Full of glitches. System is alway broken down. It is definitely not streamlined and was probably written for 1990 era transcription. Line counts are bad, you do not get paid for anything in templates. It is typical of what Transcend will shove down your throat and try to convince you is wonderful, just like they think 4 cpl for editing that garbage is a big deal.
Yes, I agree. The sound quality with VoiceWave Player is really bad. Worst I've ever heard.
x
When I worked there sound quality was horrible and no one ever answered my emails..sm
Really the only good thing I have to say about them is their platform was great - DocQscribe. I had no problem getting good lines. But managment was rude, sound quality was awful on all 3 accounts I worked on, and they don't answer emails.
Yeah, but the sound quality is horrible on all accounts. Good luck with that!
x
Horrible company, horrible dictators, ESL
at its absolute worst, sound quality horrible. The MTs I did QA for were horrendous. They made up words, obviously didn't use a spellchecker, couldn't get the hang of something as simple as copying and pasting Preop diagnoses to postop diagnoses and would type same again and again. QA manager would send out updates for new drugs, equipment and have things misspelled, frequently got e-mails that evidently were sent because someone wanted to feel important, absolutely no useful information, management problems, lots and lots of turnover, including management. The CEO has no clue about transcription and is in it for the money. After talking with him you feel like you need a shower.
Softscript! Horrible sound quality, awful dictators, bad management, and late paychecks...nm
nm
I hope my company flies under the radar. This is horrible what happens to one company sm
after another on this board. The owners must have very thick skin. First TT, then Amphion, now Keystrokes. No one is safe. I hope everyone takes all they read with a grain of salt. I have met a few of the owners of the some of the bigger services, and they are all very nice, including those that own Webmedx, Keystrokes, Execuscribe, Medware, MDI and Transcend. I hate to think how they feel when they read things on here, even though they all say they don't read the posts here and advise against it. I don't know how they don't read them; I look just to make sure that no one mentions mine.
Horrible, horrible, horrible place. Unlike the other poster
I actually worked there. Sound quality is horrendous. The account I had was the worst ESL I've ever had and I do 85% ESL so I have no problems doing ESL. Frequent management turnover. When I was doing QA the work was so bad that I pretty much had to redo every report. I hear about how well they pay, but they don't pay that well and certainly not enough to compensate for all the other stuff.
Worst Company
I too feel your pain about losing your account to India, but unfortunately it will be inevitable that everyone will lose their account to India at some time or another with this company. It seems with them, they use the US MTs to gear those accounts up for the client, make their work look really good, while in the background training the India MTs to take it over one day, and they usually do. Spheris is the worst company out there. If every US MT would just not work for them anymore, it would be a perfect world...wouldn't it!! Unfortunately, that will never happen, hence Spheris living on and screwing yet just another MT over and over again in the process. My sympathies to all MTs that have to stoop to try make a living at Spheris, I will only hope for you all that you find a better company that appreciates you and your hard work one day!!
Worst company ever!!!
I worked for Cymed for almost 2 years, but they were bought out by SPi in the summer of 2006, and things really went downhill after that. I left a year ago, and it was the best decision I have ever made! I hear that things are even worse there now than they were when I was there. They treat their MTs horribly and don't even pay for spaces. There are MUCH better companies out there to work for! You will get totally screwed over by this company.
Worst company I ever worked for.
Sounds files are horrific, worst ESLs ever (and I'm very good with ESLs and do greater than 85% ESL), all kinds of internal problems, etc. If you look back for previous posts you do find an occasional good post about them, but you'll find 10 bad ones for 1 good one. There have even been people who ignored all the bad comments and went to work for them only to come back here and post that the bad posts were right and they were sorry they didn't heed them. There is always work because there is such a turnover in MTs. I also worked in QA and was offered a management position with them and the quality of the work I saw was so bad that I had to pretty much retype every file.
I second that-worst company I ever worked for also..nm
nm
They are also the abSolute worst company. nm
SoftScript the worst company ever!!!
.....
Are they a perfect company, No..are they better, probably, but are the worst, definitely not.
Overall, I'm happy there. I have tried other job but thus far no one has compared to them in terms of benefits, and I love the leads we have. That is why I stay. If there was a perfect company out there, we'd all be working there but they are pretty close and have a lot of happy employees.
Worst company I have ever worked for
I recently worked for Central Transcription Services (CTS) out of Michigan. My account manager was great. The pay was great - when I finally got it. I don't know if they have cash flow problems or just poor management, but they NEVER paid on time. My last check there was 12 days late, which is why it was my last check....I quit!
POLL:Worst company you ever worked for and why?
nm
Worst on-line company ever worked for
There is NO communication for MTs, between supervisors, QA, or anyone else. Company is highly secretive. QA is very rude!!! Receiving paychecks is consistently late. I would not advise working there for anyone.
Absolutely the worst company I have worked for. SM
Extremely disorganized, outdated platform (in terms of MedRiteXL), unprofessional management.
This company is the pits! They have the worst program
to work on - supposedly a wonderful automated computerized, integrated with voice recognition, state of the art, etc., that is so far behind the times that you spend 20 minutes trying to just figure out how to do the demographics on each report.
NOTHING is automated. Nothing is uniform.
You get multiple types of reports from multiple accounts to work on, but you have to have the instruction sheets open at all times because there is nothing uniform about which block the date they want for that report goes in (like playing the game where you find the nut shell that the pea is hidden under), so just to be sure you got it in right, put it in all 3. Then make sure you select the right reason that there is a problem on the report. There are probably 20 reasons, several say the same thing, but you better pick the right one (and do not ever suggest they remove the ones you should not use, nor suggest that they only have 1 box to put a date in, or anything else about this program, because it can't be done.) You have to go to a minimum of 5 different screens just to finish the demographic garbage.
The problem is that management has gotten too far away from transcription. They sit in their ivory towers and do not realize how much clerical work the MLS has to do to complete a report. They are not open to any suggestions, always the same old story of we have always done it this way.
Technical support is a total joke. You can sit for hours and never hear a word on how to fix the problem. And when you do hear from them, it is always your fault.
Not sure if they have fixed any of the not-so-automated stuff recently, but I doubt it - they probably just created more boxes for the MLS to complete.
So do yourself a favor and find a different company. I found one that wrote their own program and it is great. You rarely have to do anything with demographics. Everything is quick and easy with good and SENSIBLE keystroke commands (ones you can relate the command to the letter of the alphabet, not something like using control+T to enter a patient name or whatever stupid command Transcend assigned to that field.
Editing is an even bigger joke. The team leads take all the good editing jobs and the MLS is left with the crap. And cherry picking is rampant.
I worked for this company and it was the worst experience of my career.
I would advise you to search the archives on this board. You will be able to make your own decision based on that info.
What company is good in your opinion if Spheris is the worst? (nm)
nm
Thanks
SS is the abolute worst company on the face of the earth.
The sound quality of their files is horrendous, their dictators are mostly ESL and the absolute worst ESLs I've ever done and I do ESL all the time and am very good at them usually. I found their platform very time consuming, tech support wasn't very good, QA was an absolute joke. If you take this job you can forget the coffee, you'll need Valium. If you read through the achives there are many posts stating basically the same thing so it wasn't just me. There are even a couple of posts where people decided to take positions against the advice of many of us and they have come back and apologized that they lasted only a month or two and we were right, that it was the absolute worst company out there.
I don't know anything about the other company. I don't know if they are a new company or have changed names because I've only seen them mentioned on here a couple of times.
How is it that in less than 1 year Medware goes from the best company to work for to the worst?
Let's hope AAMT does a better job of picking the next company of the year!
DSG IS MY WORST COMPANY VOTE... DONT WORK THERE...
I agree, they are unprofessional and rude. They throw you into a pool that they have overhired for and there is not enough work to go around... then they cry and complain when youre not hitting your production. They set impossible standards.... unless youre a brown-noser, in which case, see those peoples posts as the ones who would say anything positive about DSG. Its like the movie Mean Girls, and the mean girls are running the show there.
company is bad but the Tennessee management team is the worst. Run! -nm
nm
This company is horrible and you'd be better
off not taking a position with them. There are issues with their line counts with MTs being cheated - this is in addition to horrible management, horrible dictators, horrible QA people ......
Horrible company!
Do not work for this company. They want their work 12 TAT or sooner. They will drive you crazy!!!
Horrible company!!
Do not work for this company. The pay is horrible!!! They pay $4.25 per 1,000 words. That's like 5 cents per line!!!
They are such a horrible company they can't keep
good, qualified people, so they have to give newbies a chance so they can get the work done.
Yup...horrible company
Someone else just asked about them a week or two ago. I worked there almost 2 years ago for about a month as an IC. They are an Indian company. They just have a store front location in Massachusetts, but they only do payroll and HR there. The account leads, QA, and trainers are all in India, and these are the people that you will always be dealing with. I also found that the pay was on the low side. The training was horrible because of the huge language barrier, and I didn't learn a thing. I was always running out of work and the QA, account leads, and technical support, in my experience, were pretty rude. I was even yelled at one time because I called for tech support and couldn't understand them! They also deduct pay for errors. I got out a few weeks after I started. I just couldn't take it anymore. I wouldn't send my worst enemy to work for them.
TTS is a horrible company.
xxx
SS is a horrible company, but as far as the
lack of work I've heard several people complain about it lately and are trying to pick up some part-time work.
They are a horrible company and they did you
a favor if you decided to look elsewhere.
WHAT?! What a horrible company.
x
Worst company to work for. Read the archives and you'll
be hard pressed to find anything good about this company.
Lots. Horrible company.
Sound quality horrible, dictators beyond horrible. Late paychecks, constantly changing ways to get lines, horrible management.
Had a horrible experience with this company and could not with a
clear conscious recommend them. Check archives or scroll back to November for details.
Sounds like a horrible company to me
They pay 5 cpl, charge you if you send reports to QA, and only pay once a month. Also, someone posted an article about the owner below that was in BusinessWeek. It states how much debt she is in cuz she's not aggressive about making sure her clients pay her. Also, she charges 12 cpl, but then only pays the MTs 5???!!! Why would anyone work for a company like that?
Horrible company. Bad dictators,
platform has got to be the worst thing out there. They are run by a bunch of people who don't know what they are doing. They all tell you to do something different when it comes to the account specs. Impossible to make any money there.
SoftScript is a horrible company, would not be on my
top 10 companies. I haven't worked for Transcend. I hated WMX too. I had heard lots of good things about them, but I sure didn't see it. There have been lots of bad posts about them lately.
Horrible company, they are legit though.
There is a reason they are always hiring. Lots in the archives.
Worked there 2 years ago..horrible, horrible, horrible.
Would totally avoid them at all costs.
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