Worlkoad Discrepancies
Posted By: Mermaid on 2008-07-19
In Reply to: TT no work? - TTer2
I think everyone is telling the truth. There are people that have work. There are people that don't. There are people who make gobs doing VR, there are people it kills. There are people who have wonderful experiences, there are people who have nightmares. And the problem as I see it lies here, with every company I've ever worked for in the transcription industry, there is an overwhelming lack of knowledge about how to manage workflow, people, can I say people again? There are few procedures written. The rules get made up on a daily basis depending on who you talk to, what day of the week it is, what mood people are in, how much you are liked (which usually equates to how much you shut up and type), and likely a few dozen, if not hundred other parameters. I call it shooting-from-the-hip management. In general, the management style is critical, and, in turn, since they view the world from that perspective, they see all input from the ranks as criticizing them and are defensive. The industry has a huge self esteem issue which makes it very hierarchial, and that hierarchy is provides job security for those that find their way to the top. Once up there, the mind shifts to thinking no one below you knows what they are talking about; this serves to fuel the very insercure ego.
You cant run a tight ship if everyone isnt on board, period. I have this picture of a handful of managers up in the bridge trying to figure out how to operate a vessel full of sailors running all over the deck operating by the seat of their pants. Some have been lucky enough to make the job lucrative and spend part of their days sipping margueritas by the pool. There's another group jumping into the lifeboats trying to keep their head above water. Then there's the group who misses and jumps straight into the ocean while the 5 up in the bridge have no idea that one of their sailors has just been swallowed up by the sea. If you wash the deck fast enough, you might win your way into the bridge, and then you get to be saved from the mayhem below and dream up ways to look good so you get to stay there. And just because you can mop decks, doesnt mean you know how to navigate the seas, but who cares, as long as you play the game; and you'll play it hard whatever the rules, to maintain your place in the echilon where you have quickly forgotten the problems of swabbing decks and have now earned the right to manage from your subjective experience (typing fast makes you a manager in this industry). The fishermen on one side of the ship have a lovely net and when they toss it into the ocean, they pull in a plentiful load of tuna and scallops. On the other side of the ship, the fisherman have a huge hole in their net and only snag a few that get caught in the netting. If you tell the brass that your net has a hole, they take offense and go completely off topic and tell you how nice they are.. You go, huh, what about my hole??? They say, look, a lot of other ships don't even give you a net so you should appreciate us! The upper echilon doesnt want to find out why one side does better than the other, it's much easier to just decide some people are better workers, and after a while, the holey-netted fishermen bypass the lifeboats and jump straight into the drink because whenever they show the captain's crew the big hole, they tell them to stop complaining and get to work. Eventually, they try to find a new ship, but it's hard to get hired by someone else when they find out how many tuna you can catch in an hour (albeit with a holey net) and you havent a prayer. Then people tell you you're stupid for staying on that ship.
Someone else's turn.
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Too many discrepancies. Some company
is trying to see if any of their employees or MTs are looking for a job.
#1 - Work at company.
#2 - Full time position
#3 - Must have c-phone with unlimited long distance. (What company makes you install a phone line with long distance if you work at the facility???)
Must have internet access?? If you work at the company???????
You are supposed to document discrepancies in a QA note...
of course, doing so will take you over your 15% max of QA referrals, but what the hey...
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