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Wondering. Normal to have your quality review

Posted By: anonMT on 2009-03-28
In Reply to:

delivered and discussed with you by the company's recruiter?


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To clarify. I had a quality review
and the recruiter is the one who called me with the results.  I was asking specific questions about the review and certain items they couldn't answer.  Is this the norm?  I've been an MT for a while but have worked mostly for my own accounts.  Working for a transcription company is a new experience for me.  I just thought it odd that someone could tell me what I was doing wrong but couldn't explain why?
this attitude isn't normal? What is normal sm
about people who come to a class, dont' have a clue what MT is and you tell them the truth?

Geeze you babies will never be on your own to not be babysat!
QA review
I have just been there a week, do radiology and was only in QA for one week, today I'm out, 3-hour paid training is $200. I think pay is all dependent on experience and etc. line rate I believe is how many lines you type per hour.
They offshore, sound quality not great, quality
of work coming back from India is bad and they don't pay enough for editing it. 
you spelled quality qualitily maybe that is why you have quality issues.
Sorry, but even spell check misses stuff. You have to at least be able to spell to do this job. Well, you don't have to know English if you are Indian, but us Americans have to spell!
Company review?

What does anyone know about Orion?


 


Here's a review from last summer.
http://forum.mtstars.com/company/v/1/74751.html
A good company will review them
A decent company knows which complaints are true and which are not and will want to weigh the validity of them. Yes, there are some chronic complainers. However, there are also some valid complaints repeatedly discussed here and some downright illegal employment activity complaints also discussed here. Were I an owner of a company, I would certainly WANT to hear feedback from my employees and attempt to come to some kind of reconciliation with them, if possible. If you ask me, this board shows how little communication is going on between employer and employee in this field and how little regard there is for the people who actually produce the work itself.

I posted a review within the past (sm)

week.  You should be able to find it if you search a page or two back.


I don't understand - are you still in Focused Review? sm
Error reports - you mean they are sending you feedback for your mistakes? or you are still formally being reviewed?
I work there and have never heard of someone being reviewed for a full couple of weeks.
review typed reports

The only way I know to review reports already typed is they go to QA for anything.  Of course, when new, the MT is on full QA.  


It sounds like the OP is wanting as much info on DQS as possible, so here are a couple things I don't believe I saw in this thread.


Keep in mind that as new accounts are started, there will also be blanks left, usually for demo things, landmarks, etc., so that is a big help, too. 


My LarTech Healthprime review
I have seen some older posts on Lartech Healthprime and I just wanted to give a good update/review on this company as I have 2 years of experience working for them.

Also I just wanted any out-of-work MTs to know that they hired me right out of training (I trained with At-Home Professions) but trust me, they have high standards when it comes to quality and they were patient, gave me a chance and helped me along the way.

My gripes (although this apparently is not LarTech's fault but the hospital account I work for) is that I get paid once a month and sometimes it is later than that, very inconsistent pay :(.

There is only two people I can get a hold of if I have any questions but they don't respond right away which is a downfall since my questions have to do with reports I am currently working on and I don't have time to sit around and lose TAT time waiting for them to get on, all communication is done via Yahoo messenger. They do respond to all E-mails, whether it takes them an hour or a day, they will get back to you.

They also do seem to have a problem with communication, for instance, I have been there for about a year and a half and I was only getting 7 cents standard, 3 cents editing and I asked them for a raise, he came back and said he already gave me a half cent raise and was surprised I didn't get that E-mail.

I know, the pay is super low, but I was out of school for a year looking for a job and nobody would give me a shot but they did and now I have 2 years of experience because of it, it beats the internship I almost chose to do for 6 months right?

Anyways, just wanted to get that info out there for any MT students looking to get their foot in the door, they gave me a chance from a very non-reputable school, why not you!


Review of Transcend for Those Trying to Decide...
First, sympathies to all of you at MDI. Been there, experienced it, it's pretty hellish to be involved in a merger on the best of days.

I've been with Transcend for some time now, and these are the points to consider:

The people are nice for the most part. I know that sounds like damning with faint praise, but I do have to say the TLs and upper management aren't asses about taking time off, helping with QA, etc.. when you can find someone to answer your e-mail.

The dictators aren't terrible. The worst ESLs dictate very rarely, so you only have to deal with them every now and then.

The platform is okay. Could be worse, could be better. I don't like it one bit personally, but to each her own.

Now for the other side of things...

There's no work. The jobs come in VERY slowly; it's the norm for me to log in to find maybe ten jobs waiting for an entire shift. I've spent many a shift checking every hour (as per company direction) to find myself wasting hours sitting at my computer surfing the internet. Yes, you can request secondary accounts... only to find yourself staring at another screen with no work on it. If you're willing to work on five to six accounts, you may be able to make the minimum line count, but I watch the numbers on ALL accounts and they're ALL very low on a consistent basis, so this is doubtful.

It's extremely unlikely you'll make the minimum to qualify for insurance or the sign-on bonus (if MDI-ers are being offered this).

Communication is very poor. It's the norm to send multiple e-mails about an issue to get no reply. The TLs and TMs change constantly and you're not informed.

If you don't make the minimum FT line requirements, you'll be sent letters of commitment which are basically written warnings about lack of production. If you inform them that you'd LIKE to make production but there's NO WORK with which to do so, even on your SECONDARY account, the answer is Try to get on another secondary, but for now we need you to sign this letter and return it. Basically, that translates as You're not making minimum because there's no work, but we're still giving you a warning. After this letter of commitment, they will give you one pay period to achieve the 900$ FT rate, then drop you to PT.

I'm making roughly 500$ PPP right now - started out making around 700$ PPP and watched it steadily decline (instead of increase) as the workload shrank.

I'm sticking it out for another couple of months and then I'm off to other pastures.

Hope this helps someone trying to decide about Transcend. Best of luck to you all, wherever you end up.
Passed in Feb 2008-CMT Review Guide

Does Webmedx automatically do an annual review process? sm
I recently had my 1-year anniversary and have not heard anything from anyone about a review.  I don't know if I should say anything to my STM yet or not. 
NJPR is in NJ, not NY, stands for North Jersey Physicians Review I believe,
try googling for a web page, I am quite sure they have one, you can the info and I think a phone number there to call.
Annual performance review criteria--hope it helps!
SC,

Good luck with getting the raise you deserve! I posted a couple days ago regarding my experience with my recent annual review and raise I received. With my company, the annual review is scored with 5 pts being the highest possible to achieve in 6 categories; quality, line requirements, attendance, % to QA, helping out, and communication. They award 1/4 cent/line if you have 4.5+ and 1/2 cent/line with a perfect score of 5/5. They only use the last 6 months of data to calculate total score.

In my experience, e-mails do not work! They are too easily lost and are forwarded to God knows who! Call your immediate supervisor and get their opinion and who to contact with this proposal. Good Luck!
My experience exact opposite- Me willing work 6 days, regular sched, 100% QA last review- Company: N
Me: Ready, willing and able to work 6 days a week, regular schedule, 100% QA my last review, on all ESL's doctors.

Companies: No work. All ESL work. All the worst dictators. No work, did I mention that. Don't want to buy new software or any software to help the MT. Ridiculous formatting rules to decrease my line count. Low line count rate. No holiday pay. Have to work holidays.

Your post was way, way out of line. Maybe you work for a great company, SO tell us who it is.

I've tried 10 companies in 10 years, and they were all the same. Pick my brain and make me work hard, hard, hard for ? 150 lines an hour with ALL ESL, poor sound quality, and then don't really want to pay for the 150 lines, want to jiggle and wiggle it down to 120 or less with rules.
Quality is quality, and really should have nothing to do with getting new accounts.
MQ isn't scheming against the MTs regarding QA. They just want a quality finished product.  Heck, half the slams on this board about MQ are the garbage work the MTs put out.  Talk about a no win situation! Getting used to a new account should not lower your quality by any real degree if you are a good MT.  Even getting used to new dictators or ESLs. Good MTs still produce quality work, and should not have to fret over QA. 
Not normal
Is this a small MTSO out of Florida?
That is normal
It can take up to a couple of weeks for them to get your IDs. It only took me a week to get mine when I started a few months ago, but I know of someone else who had to wait about 3 weeks.
normal?
I think that is below the average for lines. I don't work for KS anymore. However, I have been an MT for 9 years and I type 2000 lines per day. I could do 3000 but I don't want to work more than 6 or 7 hours a day.
Most def --NOT normal, especially at
.
Normal pay for QA?
Plus you have to redo almost everything you get or fill in 50 blanks. Ain't worth it.
It is normal
If a company is going to pay you for services they need either your ss or ein so that they can issue you a 1099 at the end of the year.All IC aka sub contractors no that they have to give a company a tax number what do you think you don't have to pay the taxes on the money you earn? They are going to report what they paid you to the IRS with so that they can write-off the expense they paid you.It is all very normal. probably wanted drivers lic for ID to verify with the IRS the correct ss number. if they took a bad number and did not check it out then they might not be able to write-off the expense.
is this normal

I am in trainingwith a company, learing this account and they audited my reports and count it against me, because I do not meet their standards, but I am in still in training just got hired.  Is this normal to be audited when you are still training?  aren't you suppose to be audited once you get out of training?


Don't know if it's normal but...
... I was fired from a company during training because my reports were audited and only 91% and the company requires 98%.
better than normal. don't complain
many only get 6
Edit BP normal?

For your normals that have either an abbreviation or a long form use the following:


type bp, get BP


type bpp, get blood pressure


type wnl, get WNL


type wnll, get within normal limits


type copd, get COPD


type copdd, get chronic obstructive pulmonary disease


type cold, get COLD


type coldd, get chronic obstructive lung disease


Yes, sometimes the word cold will be used in a report, but it is so seldom unless you are doing pediatrics, that you will and should notice it.  Hope this helps.


I think it is pretty normal--sm
as when I start a new account, I am spending so much time listening for the big medical words and concentrating so hard on getting those right, that the little stuff gets overlooked. know what I mean? I think QA sort of expects things like that...it is a learning curve type of thing. relax.
I don't get the normal reports often,
but when I do get one, I discover they are set up without adding stop codes. For each jump-to-point, whoever made the normal could have hit CTRL F9, and then each time you use it, you could hit F11 to jump through the report. Why don't they use them?
Seems to be about right. Not high, but normal. Thx! nm
,
Its a very normal question
A short answer will save both you and them time - often its hard to wade through all the info on a resume.  If you take a simple and very pertinent question such as this as an annoyance, it looks like you need an attitude adjustment if you're looking for work.  It takes a lot of patience to jump through all the job search hoops, and you have to accept standard questions at face value and not take them personally.
This is their normal way of doing business when a new
account comes on-line.   Every time I say anything about overhiring or no work someone gets ugly.  Sorry it happened to you, but glad that others are speaking out.
Is this normal for a national?

In my 12 years, this is my first IC position with a national and I'm spinning my wheels. Just wondering if this is normal stuff I need to get used to?  


Things like, their field codes sometimes are there and sometimes are not, so if not, I have to go back and put in say the patient's name or DOB by hand. Ok, so that's not too big deal. But most of the referrring doc addresses are not in their system. So I have to look up in their info or search internet, enter into their system, but if there are no codes, have to go put all that in each document by hand. Their templates are mess, IMO. They don't have necessary spaces and some even have grammatical errors. But the worst...sometimes at the end of a report that has a lengthy template where I've had to delete some of it because it wasn't what he said (for example, they have a limited number of templates so maybe I have to use a stress echo template for a nuclear test, so I have to delete much of doc's canned words), it gives me a NEGATIVE LINE COUNT for that report. They have told me they can't fix this, that all in all I'm doing better in the course of my shift by getting paid for the templates, i.e., that it all equals out.


Their system is very slow, bogs down, all this click and point stuff I'm not used to, and I can't produce more than about 150 lines an hour. It's just a part-time gig for me, trying to make some extra money in these crappy times, but it's getting frustrating. Have I just been pampered with awesome MTSOs and docs all these years? Or should I jump ship? Sorry so long, thanks for your input.


If you cannot do ESL at a normal rate sm

of speed, like 100-150 lph (with 100 being the most horrible, barely speaking English, beneath poor audio) then you absolutely do not have the skills to make it in this business.


I have said this a million times - you have to have an **ear** for this work.  What they give you in these schools is not what you will be faced with in real life.  If you choose to coddle yourself with jobs that contain clear speaking clinic notes, then you will find yourself out of a job in a couple of years because nobody wants you if you can't do job after job of ESL at a normal rate of speed.


No it isn't normal. Is this Spheris?
OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
What they are doing is legal and normal...
What they are doing is pretty typical, and legal. FMLA allows up to 12 weeks per year, BUT that is with a doctor's note. For the birth of a child, 6 weeks is typical. Most OB/GYN's approve you being off for 6 weeks for a normal delivery and provide a letter to you stating that.

Personally, I think even 12 weeks is far too soon to return to work, but that is just my opinion.
Rant: "My normal"
I'm working on a VR account. I could probably make some money if the dos wouldn't say 'my normal'.

HEENT: My normal.
ABDOMEN: My normal.
EXTREMITIES: My normal.
NEURO: My normal.

Of course, the VR system is not capable of inserting these things. It takes me a good 10 minutes to insert this stuff because I have to go through this drawn out process of finding the 'normals'. Ugggh! My check will be peanuts for sure.

This is their normal. If you look back through the archives
in addition to the fact that they offshore, you will find multiple complaints about them not returning calls/e-mails. 
EDITOR PAY FOR IC Position~ What is Normal Pay?

Can anyone tell me what is the Normal pay per line (65 char. w/ spaces) for an IC Editor these days???


Thanks! :)


That is totally normal and common.
x
Is no reply a normal thing with this co?
I am pretty new and have asked questions and never get any answers.  I don't know if this is the place for me.
Looks normal to me, especially this time of year nm


Template/normal Question
Has anyone ever worked IC for a company who didn't pay any of the template characters? For example, I have many templates that are full of normals (which we have to go through and change around to suit what the doctor is saying - or we have to insert information here and there), but we are not paid for the normals.

Needless to say, this actually slows us down a great deal and keeps our line rates much lower than it would be if there weren't normals in there.

I hadn't ever worked for a company that didn't pay for this, so I was wondering if this is typical outside of my limited experience.

Any insight?
No, this is not normal...If you are not getting emails answered...
I would contact someone in the main office..
BC/BS with $1K deductible, dental is normal sm
coverage and as the person below pointed out, you are wrong on the PTO.  Also, last year we were allowed to choose a plan with a lower deductible and pay for it and that choice was not given to us this year.  Why don't you try telling the truth about Webmedx instead of prettying up everything?
the normal standard supposedly is sm
1 minute of dictation equals 10 lines. Obviously if its a slow dictator then you make out really good. If its a really fast person, not so good. I worked on the minute basis for several years and did fine.

Given the climate of the way these companies don't want ot pay for spaces, headers, etc it might not be a bad deal anymore. I guess it depends on how fast it takes you to turn around the number of minutes you need to type.

Good luck!
It is normal contact accountant
if the corporation is legit (has filed with the state and is active) and that corporation is paying you for services than they have the right before paying you to have either your social security number or ein number if you are incorporated. At the end of the year that company will send you a 1099 and you will have to pay whatever taxes on those funds you earned. There are advantages to both you and the corporation by having you as a IC. You are now able to write-off more things than a traditional employee being paid w-2. As long as the company does not demand that you be available at certain times than you would not be considered an employee.
So what if you go OVER your normal line count?
It sounds about as shifty and unfair as an adjustable rate morgage. 'Adjustable rate' employee insurance.
'R-I-P-O-F-F.'
Good luck if you get a job there...that is normal, not being able to get ahold of anyone, even when
x