Which company has the best management/team leaders
Posted By: new topic on 2006-01-17
In Reply to:
Can you give your experience of which companies have the best people in place for their team leader/supervisors, and what you liked about that person/company? In other words, what set them apart from other places you've worked. Thanks!
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I work for company that has team leaders and
they are the worst cherrypickers of the bunch, biggest whiners of all, and they get away with it because they tell the boss daily how wonderful she is.
Team Leaders
And all the GOOD team leaders who really communicated well and cared about the rest of us left! HMMM wonder why?
Team Leaders
I have to agree completely. The only really good team leader that MDI had was Shannon. She was always available, was always there to help, and actually cared about each individual person there. If you had a problem, she was there to take care of it or she would find someone who could. I guess she finally got fed up with MDI too because she left, which is a shame because she was the only one there that actually had a heart! We miss you Shannon!!
MDI-FL-team leaders?
Trying 2 learn about these team leaders. Anybody know anything?
MDI-FL-TEAM LEADERS
I work for MDI and I love my team leader. I have actually more than one team leader, if I switch to my secondary account. They are both very helpful in providing me with anything I need, and I also notice they are available to me at any time for help. Don't know about redheads, blondes or brunettes, as I have not meant them, but I can ask what color their hair is, although not sure how that would help anything. Anyway, I think they are the geatest - a lot more help than I have ever gotten anywhere! I'm thrilled!
MDI team leaders
Marianne, I agree with you. I have never been happier at any company I have worked for, as far as the help I receive and the flexibility in my scheduling.
Another happy MDI-ER!!!
MDI team leaders
I just want to tell anyone who will listen, this is the most structured environment I have worked in for a while. I too did not know what to expect, having worked at other places. This team leader thing sure was a great idea. You have one person to deal with who is always available to you for anything you need. You don't have to worry about who to go to, and if you do, your team leader guides you in the right direction. I am so glad I made the move to MDI - finally a company who cares!!
company is bad but the Tennessee management team is the worst. Run! -nm
nm
MDI team leaders R GREAT
I've been with MDI for about 2 yrs and before they had team leaders it was hard to get any info or help when it was needed or find out other accounts I could work on but now I get quick answers. My team leader has helped solve a lot of problems. I don't know all of them of course but the ones I've had are quick to help and not afraid to do what needs to be done. They make my worklife easier and I get more work done because of it because I don't have to wait for one of the big bosses to get around to little me. I don't know if this is what you wanted but that's what I know.
And the team leaders learned the same tricks
from them. Learned fast not to believe them or trust them, either - they all learned how to talk out of both sides of their mouths.
Supervisors and team leaders are the same thing
What are you talking about? That is a matter of semantics.
That's like saying I am not a secretary... I am an administrative assistant.
Overstaffed and poor team leaders and communication.
x
Open message to team leaders/supervisors: sm
When there is ZERO WORK available for us, and it is less than a month before Christmas and our paychecks are hundreds of dollars lower than they used to be, please don't email your team to tell us there's no work and then close it with HAPPY HUMP DAY!
YOU may be paid on salary and don't notice the slump, but it's KILLING us! Happy Hump Day is completely inappropriate!
Open message to team leaders/supervisors: sm
When there is ZERO WORK available for us, and it is less than a month before Christmas and our paychecks are hundreds of dollars lower than they used to be, please don't email your team to tell us there's no work and then close it with HAPPY HUMP DAY!
YOU may be paid on salary and don't notice the slump, but it's KILLING us! Happy Hump Day is completely inappropriate!
They really are the best management team (sm)
Believe me, I previously came from a doozy of a place. If you had a problem, it was YOUR problem, and if they did help you, it usually took days.
Keystrokes lead MTs and management team are great. I am sure I
will be flamed but I really like my lead and have never had anything but positive experiences with anyone in Keystrokes.
The nay-sayers will start their bashing now I am sure.
Too bad they got rid of Indian team leads. My US team lead is the worst.
opppss meant purple team, not red team.
Sorry, I meant the purple team.
Really bad management. This company will
never tell you the truth about anything. There are much better companies out there and if I were to work for them it would be on a part-time basis only. If you are full-time with them they will hound you to death.
LOL Everyone I guess that says something good about a company is upper management.
Make sure you get your facts straight before you call me upper management.
If anyone would like to email me, then that is okay with me. I dont know how to add my email addy on here, but if you let me know how I would surely like to email you.
Gerri, I worked for a company as management that had would hire
a lot of American transcriptionists just to get the ball rolling on new accounts, and little by little would send it over to India. The company would have me send a little bit of work to India, have it QA'd on our side, and send it to the hospital. The better the Indian company got with the account, the less work we would give to the US transcriptionists. The nasty emails from the US transcriptionists got to me after awhile, along with my conscience, and I quit for the company.
It is a Pakistani company, all upper management are pakistanis.
:+
Management of any company will make you think it is "just you" having troubles. If you are
;]
Anybody ever hear of a company called Specialized Information Management?
Do they hire at home ICs?
DSG is a great company, pay on time, nice management, incentive, but SM
occasionally work load is an issue depending on shift and account but if you're willing to be flexible, you should be okay.
Good company, pay on time direct deposit, work usually plentiful, nice coworkers and management has
always been very nice to me. Incentive for MT over production goals.
Do they have a US team? Or
should I start looking?? They have never mentioned anything about dropping the US team, but I would bet they would do it in a heartbeat - I guess that's why they are known as heartless.
There is still a QA team.
The team leaders to the document completion.
BEST team
KS used to have people that just did that without a name. There was a gal who did our hospital and we could not have her permanently. What we settled for was not even close to what we wanted. The whole idea is very midleading.
ER Team
Yes, they asked me for either a Sun-Thur or Tue-Sat for daytime hours. Afternoon and late evenings could be Mon-Fri.
Same team
I worked for OSi for the CURRENT QA manager and most of the current team were there the entire time, except for new people who were hired as the company expanded. Most everyone was excellent to work with - a great team atmosphere. Working as an OSi QA is not easy, and I liken it to teaching - you do way more than you are expected to do because you LIKE to, and you get paid way less than you are worth, because you like doing what you do. But I think that's true of any job you do that you love.
What Team Were You On
What team where you one there? I currently work for them and have had none of the trouble that you had. I am sure it all would vary from team to team.
A-Team
What about blanks? Do they count against you? What about ESLs? Are they difficult? Thanks for your info!
Red team
If you are on the red team, you have a fantastic supervisor provided she is still there. I absolutely loved her!!! She will definitely go out of her way to make your experience as pleasant as possible. She did for me, and she was the main reason I ended up staying. Unpleasant note: This is the team I had the unpleasant QA person. Good luck again!
By the way, I bet we are on the same team.
I will be using ExText too and I love that platform! Take care and I meant to say congratulations to you too!
She said they were doing away with all ICs - I have no facts for you. You should ask your team
x
And I am joining the KS Team on
Halloween!!! Yippee. Goodbye MQ, I'm coming back to KS, where I should have never left. They are the best and in no time they will be better still. I can't wait!
Sorry, should have been team player. nm
x
My team leader is the best. She
keeps us informed, always available, and provides more help than any company I have ever worked for.
This is not what the KS team is at all but it also has not started
yet. It is going to be radiology only from what I understand and only for vacation coverage and heavy volume for hospitals, not every day, so it will pay very high.
Medware ER team
Me too, on the ER team. I think we are about to start a new Hospital in June.
I use Merit on the ER team
nm
As a former OSi team lead.....
I will say that the main reason I left the company is because I knew it was not right to ask people to work extra when they could not report it on their time sheets. And, yes, an account coordinator, has definitely recently asked people to work extra but not report it. This has been going on a long time. Time should be recorded as time actually working not what you put on a time sheet. That is ridiculous. The majority of my MT's did work extra but did they get paid overtime? No! This is SO not right!!!  ');>
she did it while a team lead too
/
OSI team leads don't do QA at all
All we do is monitor workflow and assign jobs when the coordinator is off - I get $14 for a few hours a week and then do transcription for a line rate. Line requirement is less than regular MT's.
Not a bad setup for us.
My team is doing well under the new plan also....
Reading Sue's note, I had to chuckle. MT's are always asking (and rightly so) to be paid more for doing the more challenging accounts, and for working the less desirable shifts. So, when a company recognizes this and creates a comp plan that takes these factors into account, the company should then be criticized as ONLY paying their TOP rates for these factors? Please!
I also have to take strong exception to Sue's statement that 100% QA is impossible. I have a number of people on my team who not only make 100% QA, but do so month after month (and we round QA scores UP, incidentally).
As for losing key people, I'm not really sure what's terribly new or different about that in this industry! The company is doing some realignment of its operational and support units in order to be more efficient. Show me a company that doesn't do that from time to time as its changing circumstances dictate, and I'll show you a company that will go out of business.
Finally, the people on my team are doing just fine, and better than they were, under the new comp plan - and that was the whole focus of the plan. It is true that we had one client that happened to have some very large templates and for which, frankly, that team was, in reality, being grossly overpaid relative to the actual transcribing that they were doing. It was really quite unfair to everyone else. So, under the new comp plan, this situation was corrected and the people on that team are now being compensated exactly like everyone else - meaning, they are paid for what they transcribe. If you look at the results very superficially, you could say these people had money taken away from them when, in fact, that is not true. Instead, for a very long time they had really been unfairly overpaid relative to others in the company who were doing much more actual work.
All I can suggest is that anyone who is interested in TSI get your information directly from the source - our recruiter, June Jackson. She'll be very happy to answer every question you have about TSI.
Star Team
Well, if you like working on multiple accounts with horrible dictators, follow the BOS, plus Transolutions BOS on top of that and working on a computer system from back in the 80s, then it will be a good job for you!!
Got to be part of the TEAM!! - lol
NM
I work here too but you must be on a different team. sm
I haven't had a full paycheck in 2 years, day shift is overstaffed and I don't have the option of working other hours; excuse me, flexing. BUT, I wouldn't work anywhere else. Good bennies unless you live in BFE like I do, then there are no providers on the insurance but that can be worked around; don't get sick. Seriously, it's a good place to work compared to what I read on this site. They provide equipment for free, PTO is a good rate as long as you're working, and they won't hassle you if you don't make the minimum lines because work's low.
RE: STAR Team
The STAR team is a group of MTs that basically agree to work on any account they are needed on at the time and they get paid an hourly wage plus I believe extra if they type more than a certain number of lines. Basically, you don't have a primary or secondary account. You work whereever you are needed at that time.
What exactly is a Team Lead?
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