When they have a new account coming on-line
Posted By: me on 2009-05-07
In Reply to: You guys are scaring me as I start in a couple weeks :( - nn
they way overhire and they hire too soon so that the new hires they stick on various accounts until their account comes on-line, so then there is less work for the people who have the account as a primary. I left a year ago, after 4 months with only 1 paycheck where I got in 40 hours. Even with 3 accounts and sitting in front of the computer for hours in case a job came through, and working my days off, I still couldn't get in 40 hours. They had so overhired that even when the account came on-line there wasn't enough work for everyone. I think 6 of us quit within a month and there still wasn't enough work for everyone, although some of the more challenging accounts had OT most every week, but despite asking to work on one of those accounts I was told no. For me quitting was the best thing I did. Now at least on the rare occasion there isn't enough work we get paid downtime.
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They have a big account coming on and SM
are storing people away until it comes on board. Supposedly many people are out of work. I suppose things will improve when that account comes on board.
When they have a new account coming they
overhire. They want to have the expected number of MTs needed trained and ready to go on day 1. What really sucks is that if there is a delay for some reason in the account going live then they stick them on an existing account, which if that happens to be your account you are SOL. Not only does the newbie not have enough lines, but you don't either, which hardly seems fair. This was the case when I worked there and I complained and was told that they had to allow for people quitting/being fired, not working their schedules, etc. I only worked about 5 months before saying screw it and only 1 pay period did I get all my lines in, despite flexing my schedule to work my weekends and getting up at 3 a.m. to try to get some lines. I tried to make the most of the down time and clean out closets, catch up on my personal paperwork, but when I was having to take money out of savings every month to cover my mortgage payment something had to change and WMX wasn't going to.
New onco account coming on soon
nm
There is a new, larger account coming on in Dec. (sm)
I would imagine they are hiring in anticipation of that. Work flows vary anywhere, but these people go out of their way to try and keep us all in work on a steady basis. Benefits good, you are treated well by management, pay on time, accounts pretty good, platform is such that you can actually make money.
Ups and downs are the name of the game, but I would highly suggest you at least talk to them. Hiring on with them was one of the best things I ever did for myself. I will ride the waves of feast and famine gladly with this company.
if the account is just coming onto the VR platform
then it needs time to get smarter, which means you leave AS out of the picture. It needs to learn to type correctly what is being dictated. It also makes the dictators more responsible for their dictation (I know, a whole new argument in that statement). Anyway, that is why. The engine needs to learn, the dictators need to learn. You just tweak nuances like weather/whether while it learns. From QA's POV, they need to stay on top of which reports come through as straight versuses VR, but they are in their own learning curve.
Did they say a new account is coming on board and they are training the
xxx
Well, I was happy for that overflow account coming on board
It is helping out some. No, I don't work on that account, but I did put in a full shift today.
In fact, the work is picking up on the account I work on as I had a total of 3 full shifts this week. Sure feels funny to work a full shift lately. 
sometimes you'll hear that there's a new account coming on board ...
sometimes that happens, sometimes it falls through ...
I'm not saying that they absolutely don't care ... but particularly if you are an independent contractor, it genuinely is not their problem.
Either way, the people who are willing to sit and wait for work will stay ... I've been one of them ... not ready to switch companies, need the lines to pay the bills.
I remember when, first of all, work was often backed up (and ALWAYS out of TAT -- the first 7 or so years I did MT) these were hospital accounts being done done by local companies who had history with each other ... The national bought out and underbid the smaller companies and one of their big selling points was TURNAROUND and they agreed to penalties into their contracts ... IMHO, many turnaround times I've heard of are silly -- ER reports and STAT H&Ps/Consults do affect patient care and could justify a 2-4 hour TAT -- most other work types could easily fit a 12-24 hour TAT with the option to flag as STAT.
It was great to be able to work any hour of any day -- now it's much more iffy and harder to make up lines if you have an unexpected down time. JMHO.
Know where you are coming from on line count.
For a long time I thought it was me not typing fast enough. No matter how much work I did, I never made any money. I kept count of all the reports I did in one day and compared that with what I did the week before, slower count. Anyway, after the pay period went in, I received a check which was maybe $20 more than when I did not work that hard. So, why should I break my neck and hands trying to make more money, when I only get maybe 20 more for all the work I did. Now, I am beginning to think that the company is cheating me too. Just like some of the others who posted about this. I know they do not pay for spaces and probably not for Expanders either. Also we use a lot of templates and work types, which I found out, you do not get paid for. At this point I am very discouraged and disillusioned. Anyway I am going with another company and see what happens. I do know they pay for spaces and also expanders. Am anxious to see how things go there.
Texas girl: Don't give up. I have been MT for over 25 years and used to be the fastest MT when I worked at hospital here in town, before I started working on-line. You will find a job that is just right for you. I had a very sinking feeling in my stomach about poor pay and poor line counts until I realized what this company was doing to me. WELL BETTER LATE THAN NEVER.
Hang in there.
Suzanne
Where is this information coming from about new MQ line rates? I'm a long-time MQer and have nev
nm
Spaces are not taken into account with gross lines....a line is a line...sm
if there seven words on a line.
or two
one
or a full line of typing...all of the companies that I have worked for define a gross line as 1 inch margins, 12 pt courier font....does not matter what we type in margins or font.....we convert all reports to the 1 inch margins and courier 12 font and then count the lines. not the blank spaces between the lines.
Hope this helps.
I am on a radiology account that is by the line because they have sm
a lot of newer radiologists who talk and talk and talk and talk. For the other account that I work for fill in, by the report is better but definitely by the line. They pay both ways. I make 0.10 per line for the account I am on. Hope this helps!
Some are by the line too. The account I am on is all MRIs and CTs, so it is sm
by the line. The line range is around 0.09-0.10 for most accounts from what I understand. For by the report, it is $0.80 to $1.50, again depending one th account and if it is Powerscribe editing or full transcription.
Radiology by the line for one account and by the report sm
for another. I make more by the report though.
My account requires a second phone line (nm)
I am on a Lanier by the line rad account with Keystrokes. sm
I love the account and using a Lanier, even though I know it is old-fashioned. I also have an account with them that is by the line but uses a wav pedal, and even though I am on that account less often, it has a lot of work.
am on a Lanier by the line rad account with Keystrokes. sm
really? by the line?? is it more than 6.5? i may have to apply with them
$2.50/report own account - .17/line small MTSO
Rad pays by line and by report, depending on the account
I have had rad accounts at Keystrokes pay both ways. I haven't heard of one that pays for reports over 2 minutes, but it all depends on the client. Your starting rate typically depends on your experience. Everyone at Keystrokes is super-nice, you will like working with them. Agree with poster who said get a backup account from day 1. Getting IDs for your account can take quite a bit of time, so be prepared to wait. Good luck.
No. Teaching Hospital account, too many dictators = low line count = little $$$. nm
x
I work on that account, NO problems with line counts or the requirements! sm
I have heard of putting the entire team on QA, I have had it happen before. I got released back after 24 hrs because I was fine.
There are issues with a couple of things on that account. It will likely come down to some of the MTs not being allowed to work on that account any longer, which leaves more work for the rest of us. The communication about the issues they are now addressing with 100% QA for all of us have been thorough and when I have not understood something I have asked for clarification. I have one concern that I feel certain they will call me on and that is fine because I can alter my ways and make sure it is right.
I don't know what is wrong with some of you. I suppose there are MTs who don't believe in doing the job 110%. If you are productive AND accurate, you can make very good money at TT, I certainly do. If you think the pay is low, move on...if you are good enough to find another job. TT is a CHOICE for me because when I was looking last fall, I had no fewer than 10 offers and entertained them all, but went to work for TT because I felt I would be happy there. No surprise to me, I am extremely happy.
The 100% QA is not something I am taking personally because it would seem to me that the only way to address the issues at hand is to do this very thing.
I miss YOG also! Good company, great line rate, and awesome account.
x
QT gets my vote! I love it! Gross line pay, on time, 1 account, steady work! Great place!!!! nm
x
I think it depends on experience, account hired for, etc. I was hired at .08 per line sm
but after 90 days went to 0.085 and then 0.09 about 90 days after that. I am now at 0.0925 and have been there a year. I have to point out that the line rate might not be the highest but I can verify my counts, have plenty of work, get paid on time and have a great manager. To me, leaving a bad national and the headaches that went with it was well worth the cut in pay I took. Funny thing is that I took a pretty sizable pay cut but make more money ?!?!
A line is a line is a line. Doesn't matter if we are talking about radiology or acute care.
1600 is not a fair minimum requirement. Sure you can achieve 1600, it shouldn't be the required minimum.
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Means a line is a line is a line, even if it only has one word on the line
it is considered a line.
I saw this coming!!!
I saw this coming when they first started us on this new platform, and eventually, ALL the accounts will be editing. These MTs really don't care because it is not happening to them right now!! My opinion is that EVERYONE will eventually be editing and not typing and at the 40% lower rate per line. When that happens, all of these Transcend cheerleaders will be just like me, sitting with their mouths hanging open in disbelief that it is happening to them. I used to be one of those cheerleaders and now feel bad that the 2 people I referred to Transcend have now had to go get other jobs because of lack of work, timeouts, downtime, etc., etc. Why would they want to pay 8 cents per line when they can pay for those same lines at 4.8 with editing. OF COURSE, everyone possible will be editing, and it will not take long to do it either. We had about a week's notice when we went to editing, which I felt was also inconsiderate, and they will do everyone else that way too--just watch and see what happens!!
Like I said before, TRANSCEND SUCKS!!
Ex-Transcend cheerleader!!!
Where do they keep coming up with
these numbers? I have been an MT for 15 years. I am 35, starting my MT career at 20! Do they know exactly how many American MTs there are, if so I would like that number. I have a hard time believing our average age comes in at 59!
I think that is coming up soon, at least by
the letter on the new MT/ME Rewards Plan.
!!!!
I know where you are coming from Glo
I applied at Spheris. The lady called me, and then called back a few minutes later to find out why I left a certain position. She was real shady sounding on the phone. Then, she proceeds to tell me that they have no positions at the current time. Really strange? I usually just see the writing on the wall so to speak. If they call me, I'll flat out refuse to work for them as they were very unprofessional in my book. JMO! And again, are still advertising like every day. ???? I don't get it or maybe I do?!?! 
I just don't see where you are coming from....
EVERY email that I have sent, I have received a reply.
And I think it is great that the QA person explains the blank because that is maybe why you had the blank in the first place - that maybe you did not understand the exact nature of the word and could not find it anywhere. I would rather have more information versus not enough information.
There are a lot of difficult dictators but if everyone did a few of them then the difficult dictator(s) could be shared and one person would not get bogged down with them. That is what they have tried before - one person sent an email asking everyone to take ONE job of a particular dictator so it would not be all on one transcriptionist...Now come on, that is fair - ONE JOB for ONE BAD DICTATOR. I know it cannot be like that all of the time but that just shows that they do try.
I really have not had any of the problems you are talking about. But I can only speak for what I have seen and from my own experience.
Their pay is ALWAYS correct and ALWAYS on-time. And they do pay better than most places. They have an A+ in my book!
I still believe the day is coming when MTs
nm
know where you both are coming from,
got laid off myself and I did resent them and MYSELF for all the times I never took off, short-changed my kids and events for them, stayed even off the clock a few times because no OT, while the same 3 people were always the ones not coming in for one reason for another. But you know what? I would probably do it again. To thine own self be true, is that how it goes? I have to live with myself and they are all on their own. Fortunately, I have just enough time to get to bed before I fall asleep without medication. Some people can't help it and have to take something, but that's a condition, not guilt, keeping them awake. This was not aimed at those people. Good luck to all of you.
Doing VR, know exactly where you are coming from
Others who talk against it, never tried it have no idea how it is as far as a piece of cake. I saw the other posting about when it gets so good to replace you BUT having worked on the same platform for several years now mine does not stay letter A perfect month after month, always a need for an MTer to come in and be there for reports that need to be cleaned up. I have said some platforms surely are better than others but if you have a bad 1, then you need to find a good platform. There is so much bad and forth on this subject, the ones hating, like I said, never done, bad platform or only see that the salary is dropping (for a short time as you and I know) but that is what is pushing these postings against. I was never totally against, like you up in age and glad that the hands/arms had not worn out as much as I worked. Glad you are liking.
That is too funny coming from you!
Darlin....I quit OSi a little over a month ago along with everyone else!
Would not surprise me in the least. Something is coming not sure what.
:
You keep coming back though right?
Obviously, you love it.
knew that was coming!
Three things are for sure - death, taxes, and that you'll start your vendetta the minute anyone mentions OSI!
Yes, and new accounts coming on...sm
constantly.
Of course it is coming from your check, just like an
employee, but they are submitting the $$ to the IRS instead of you having to do quarterly filings.
I was just coming to ask these same question.
I hope somebody here knows more info for us.
You are coming in super-low SM
as far as salary....you should be getting MINIMUM $10,000 more a year and more like $15,000.
We should have seen in coming in November
Remember when we partnered before and there was no work because another company did it all? And no notice, either.
I got the call, too but haven't gotten an e-mail yet about how to view this conference thing tomorrow.
One thing: We have some accounts that REQUIRE that the work by done by U.S. citizens and we be accountable under U.S. law/court system. How are they going to get around that? Some facilities absolutely refuse to off-shore. I myself refuse to go to a facility that off-shores and I ask who does the MT work before I make appointments. I don't know how an India-based company is going to be able to keep those accounts.
Hummm, nothing is coming up
In archives
I understand where she's coming from
and it's a big company too. I have put in a 2-week notice for many reasons. Maybe the OP used to work for my company and is just glad to be out of there.
Exactly. Why can't the masses see this coming? S/M
It's already started IMHO. Why the sudden panic to stimulate the economy. And that, my dear friends, is the most idiotic thing they've come up with yet. It's sort of trying to borrow oneself out of debt. Giving rebates with borrowed money!!! Totally absurd. You can bet payday will come.
Are all of the accounts coming from MQ ?
x
Not that bad at all. Coming onshore
Accounts are onshore now with American TLs and MTs. No Indian MTs/QCs at all. This has occurred over the past month. And no I'm not management! Give it a try. I'm happy!
Diskriter coming along
I am currently at Diskriter, I like the AME/Transriter platform now that they have upgraded - that is right UPGRADED, and they are really trying to focus on working for all the MTs to keep it friendly. The VR platform is far better than Dictaphone/Extext platform - but they still have some work to do on that (whose platform does not?). I think all VR is crap personally, after 24 years of typing - just let me TYPE! I have read a few threads involving the worfklow and that is an issue there right now, but I think once the system is fully functional and all the accounts are brought on board it will level out. I am willing to put in a little time for people that appreciate it, unlike where I worked before OSi...enough said.
Yes, Layoffs coming
Red Team teleconference yesterday advised us that company-wide layoffs were imminent, not only for the Red Team, but all teams, including corporate staff. Word is that 27 were terminated today.
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