When I worked there my supe was the pits
Posted By: and many other say the same on 2007-12-05
In Reply to: none of the supervisors do that, nobody gives raises, if you did not get incentive - it's because you did not earn it - N/M
Had the exact same thing with my supe - half my emails went unanswered; of the half that did get answered I would get partial answers or a non-answer. Now MY supe had TWO assistants to cover for her during her frequent long absences, and she still couldn't keep it together. Mainly what the assistants did was call you on your day off or in the middle of your sleep cycle to jump out of bed and type a stat - but the whole company felt free to do that, even for accounts you'd never worked on before! And no, neither my supe or her two little elves were from India. One of them was my QA person and mentor when I started, then the boss stole her to have a 2nd assistant, and my mentor's attitude completely changed - no more honesty or answered questions, would blow off my emails or forward them to supe who would ignore them.
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That India QA is the pits
x
Oh sure, and the ER reports are the pits and SM
They are always advertising for someone to do ER. You make no money on it. The dictators jump all over the place.
The first dictator they gave me was a really thick accent. Yes, I can do accents but this guy had socks in his mouth AND the recording quality was horrible. When I told them I could only make out a few words that he was saying and that I could not in good conscience type the report because I felt it hurt patient care, they said Oh, I thought you could do accents. Now, that was just a weird response. They HAD TO KNOW that this was way more than an accent issue. In fact now I am an Editor and I always get the blanks that nobody else can get. The MedScribe doc was just a blur. They are INSANE. I almost left the business because of them.
Their pay is the pits unless you're a heavy producer. nm
s
I distinctly remember their spellcheck was the pits. I
Maybe things will be better with Webmedx
I agree Meditech is the pits. I was told it was
a very productive program - NOT.
This company is the pits! They have the worst program
to work on - supposedly a wonderful automated computerized, integrated with voice recognition, state of the art, etc., that is so far behind the times that you spend 20 minutes trying to just figure out how to do the demographics on each report.
NOTHING is automated. Nothing is uniform.
You get multiple types of reports from multiple accounts to work on, but you have to have the instruction sheets open at all times because there is nothing uniform about which block the date they want for that report goes in (like playing the game where you find the nut shell that the pea is hidden under), so just to be sure you got it in right, put it in all 3. Then make sure you select the right reason that there is a problem on the report. There are probably 20 reasons, several say the same thing, but you better pick the right one (and do not ever suggest they remove the ones you should not use, nor suggest that they only have 1 box to put a date in, or anything else about this program, because it can't be done.) You have to go to a minimum of 5 different screens just to finish the demographic garbage.
The problem is that management has gotten too far away from transcription. They sit in their ivory towers and do not realize how much clerical work the MLS has to do to complete a report. They are not open to any suggestions, always the same old story of we have always done it this way.
Technical support is a total joke. You can sit for hours and never hear a word on how to fix the problem. And when you do hear from them, it is always your fault.
Not sure if they have fixed any of the not-so-automated stuff recently, but I doubt it - they probably just created more boxes for the MLS to complete.
So do yourself a favor and find a different company. I found one that wrote their own program and it is great. You rarely have to do anything with demographics. Everything is quick and easy with good and SENSIBLE keystroke commands (ones you can relate the command to the letter of the alphabet, not something like using control+T to enter a patient name or whatever stupid command Transcend assigned to that field.
Editing is an even bigger joke. The team leads take all the good editing jobs and the MLS is left with the crap. And cherry picking is rampant.
Rural Transcription is the pits! My boss has some
serious mental problems. Wish I didn't have to work from home (have kids). Otherwise I'd be long gone.
yes. My supe is looking into it.
She says she will let me know by the end of the week. If not, I was thinking of trying out a national part-time just to test the waters. The problem is that where I live I don't have access to DSL or cable, only dial-up or satellite and the dial-up is super slow 28k. That limits my options. The hospital is not happy with that either.
Like I said, the only thing keeping me is the bennies. company matching 401k, 8 hrs pto per paycheck that you can cash in anytime if you don't use them, huge extended illness bank, only $7 a month covers me and my 2 children's health insurance. I doubt I will find that at a national which is why I am just afraid of jumping from the frying pan into the fire. The gas price and daycare is what kills me. It cost me 800 just to go to work.
When I became an MT supe many of my problem MTs
were the ones with 10, 15 years, etc. experience. It turned out they rarely or never had reviews or spot checks and the errors were horrible! Furthermore many poor quality MTs were moved up to do QA cause non MT managers figured if someone was doing this a few years they must be good. Hence, QA was no help. I had never seen anything like it and it just snowballed to a huge mess and I pretty much gave up. One guess where I worked? LOL
wow, could have been written by the supe!
TH has a bad habit of getting their employees to voluntarily do beta tests on CM which can slow you down, but since you volunteered, you aren't compensated for it...or for anything else they ask you to volunteer to them. CM goes down a significant amount of time so as to cause your production to suffer and they really love to take it down for maintenance the evening of the last day of the pay period. Sometimes when it goes down unexpectedly, it might stay down for 1-2 days and only alert some employees it is back up, not everyone.
Good luck with the TransHealth gig thingy.
Must have same supe. Getting vibe they may
aq
Not in my experience - my supe is great!
I'm running out of work earlier and earlier each day, but if I hang around for my full 12 hour shift enough eventually trickles in to get what I need. I'm wondering if maybe the patients are slow seeking treatment because its a new year/new deductible situation (I know that's my excuse for procrastinating making my own appointments right now).
It says to email your supe AFTER you are back up.
.
It is the Q. I emailed my supe today
and asked to be switched. He hasn't answered back yet.
I left a month ago, and couldn't be happier! They are the pits! Good luck. nm
nm
Supe says "they rock!" This is so disgusting
to hear every time they put some new MT's on our accounts.
Today it's all jokes being sent out in emails! Just what we need, more emails!!!!!! We can read joke books or joke calendars. Would rather not have those sent by our SUPE in company emails !!!
Just curious....are you having problems with your Indian supe?
I guess it doesn't hurt to ask supe and
 nm
I know for a fact your supe told you PLENTY sm
b/c I was on the emails and know she made person to person calls to everyone. Where were you??
The owners haven't changed, MT supe hasn't changed
I've been in their office. I know the people. It is a sweat shop and you will never be paid a decent amount or get respect. You won't know which is a good or a bad day for the person you report to until you literally get yelled at.
They have to offer bonuses because their reputation is that bad and nothing has changed. You may get work that has been recorded 3 times from some of the worst accounts you could ever imagine. They take accounts no one else will touch. That hasn't changed.
I worked for a temp agency for 3 years..LOVED it. Just worked. No counts, no hassels, GREAT pay..
No benefits at the time. I even learned pathology while temping (8 months on that assigment). I loved the variety, the ability to say I'm not available such and such time. I'd do it again in a heartbeat if I didn't need benefits.
A company is ONLY supposed to verify that someone worked there, what dates they worked, whether PT o
and last date worked. It opens everyone up to a lawsuit if more is given, so most companies are told by their attorneys and business advisors to verify only.
No one has a right to a reference, only verification of employment.
It worked! Latest suggestion from DJ's email worked. nm
nm
If I worked a longer day, I just put my regular shift, 3p-11p, or whatever. If I worked sm
an extra day, then I was told to fudge the hours around on the other days so it all came out to 40. I didn't really mind -- have learned not to expect overtime in this profession -- and I was happy to be able to work whenever I needed to get the lines I needed. However, them telling me directly to fudge on my time sheet would seem to be a violation of the wage and hour laws. I suppose it doesn't matter now if they do not even have enough work to make the minimum line count necessary. Several of the companies I thought were golden seem to have gotten a bit tarnished lately … sad.
Glad it worked for you. I have worked for companies
that were more reliable and paid without the delay I had. Maybe you started before they started doing that but it makes no difference. I TOO am a single parent.
You are not trying to argue? Sounds like you not only are trying to argue but you are just waiting for anyone to post anything about the co on here so you can just get out there and respond, which seems to be the way I have always noticed it. It's like all the MTs or whoever that work there are just waiting to respond.
This board is about the good points and bad points about companies. I am telling my experience.
The people were nice people though, but my experience was not a good one and I will not say it was.
I can go a week after the end of payday and even 10days later but that's it. Kids would starve.
Best company I have ever worked for, and I have worked for a lot!
I can't believe some of the things these people say here, and have to wonder if it just the same person or two bashing. I have been at MDI for four years and I do not have a low workload and I get treated very, very well.
They one I am not sure of. I have always worked FT for them. I have worked both IC and employee
and I always did way over 12,000 a pay peroid. I am sure they are pretty comparative to other companies. You definitely could contact a recruiter by applying if they would answer all of your questions up front. Good luck.
Worked for both
They both have their pros and cons. MedQuist is poor at communicating with their staff. Keep you in the dark, but they leave you alone and let you work. Spheris, on the other hand micromanages every minute of your time. If you stop to go to the bathroom without signing out, your phone will be ringing within 5 minutes with your supervisor wanting to know where you are. They are much better at communicating and support, though. You just have to pick your poison.
I worked for both MQ and S.
MQ SUCKS!!!! Spheris has better training, no rental fees on equipment, management and trainers who actually know what they're doing, a decent platform, and better pay. Those jerks at MQ threatened via $30 Fed Ex envelope to sue me for the equipment I had already mailed back to them, and I had proof of it with UPS tracking confirmation. And no, I never got fired from there. Besides all that, S isn't involved in any lawsuits and hasn't been delisted from NASDAQ like MQ has.
When I worked at MQ
Their "clinic work" was from Emory University and very, very difficult. It was in their clinics that they did drug studies, cancer research, surgeries, AIDS research with lots of ESL residents and doctors. It isn't like a nor doctor's office "clinic." They don't tell you that when you take the job.
worked for both
cherry picking (MDI) and they have to know what you are doing all day (TSI) "WHERE ARE YOU, WHY AREN'T YOU TYPING?"
OK, I worked for a different TSI.
I don't know about that one. I work for a very small MTSO with fewer than 20 MTs. It's my fit, but I'm not going to name names on the boards.
Worked for both.....
I worked for Spheris a while ago, they were very unprofessional in my opinion, disorganized and really didn't pay well, communication was almost nonexistant. My manager never even introduced herself and just really had a bad attitude in her email, which was her only contact.
I started with OSi about 6 months ago and couldn't be happier. Their platform is very easy to use and highly productive. I have never run out of work, pay is always on time and they are very flexible. I am completely happy with them.
worked for them?
/
This Worked For Me
You sound like you are in the shape I was in about 5 years ago with my hands. My doctor recommended high doses of Magnesium with smaller doses of Vitamin B6 with it. I took 2600 mg (all at one time) of Magnesium every day with 200 mg of B6. Within 3 days my pain was COMPLETELY gone and I've never had to wear braces again! Of course, I no longer take those incredibly high doses of magnesium daily, but I do stick to about 1000 mg a day with a 100-mg capsule of B6, and I've remained pain-free all this time. Good luck to you!! And by the way, my friend works e-bay as her full-time income and seems to be pretty content with it. :)
Have you worked for them before?
Just wondering if you have worked for them before and know how bad the accounts are. I dont want to get into a bad situation.
who had it when you worked on it?
?
Has anyone ever worked as an MT
Just applied with temp agency who is hiring for MT work. Don't know what to expect. I will be giving up the at-home job to do this job. I think. Just wondering would it be less money and demanding line counts, etc. I think it's close to home.
Has anyone here worked for JLG?
nm
Never worked there. Don't know.
:)
I worked there I IM'd and
I never heard back from them and if I did it was hours after my message got sent. Duno what went on there.
I have worked both FT and IC
at home and currently working SE, but am changing to FT. We need the insurance. Since I want the option of working more extra if I need it, I have obtained a PT job and might change that to IC. I like the option of working more than 40 hours to achieve my financial goals.
I worked for them
Nice company to work for, always pleasant, and the pay was on time. I don't know if there is a website.
I worked for them and every
Had to call and beg for someone to send me something. It got really old. They have a person who patrols here and is well versed in trying to sound like an MT, but you can pick it out a mile away what she has written. And it's not DH. She is a good person. The other one I'm talking about, well, her head turns all the way around when she speaks.
No I do not but everyone I have worked for does it.
It is not limited to one co. They just don't care. There is only one company I know that will not take anyone off until they know their work is at almost 100%
Have worked there for a few
I worked for a ST like that
nm
worked for them for a little while
800 lines minimum per day, 1000 on Saturdays minimum. You can set your own schedule but must stick to it.
who knows, and I worked ........
for them for 2 years.
I worked there
Never got a response back ...all I ever needed was another account because I never, ever had work on my primary. Try sending your 2 weeks notice, lol. You will get a phone call in record time after hitting the send button. I no sooner hit the send button and bam my phone was ringing.
Its a great company to work for, but the communication just really sucks. I never would have minded and would probably still be there if I never had the running out of work issue and being told I need to make my lines when there was only 20 minutes of work in my 5 hour a day schedule.
My advice to you is to KEEP calling, keep e-mailing... or like I said, once you are really fed up, time how long it takes to hear back when you put in your notice and wait for them to ask you whats wrong and let them know it. 
same as one that i worked for; 3.5 also
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