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What?? they have asked you to work the account but never told you how much your pay is??

Posted By: Curious Georgie on 2006-04-19
In Reply to: Keystrokes - Alice

Sounds strange to me.. They would make me nervous as that should be the first thing they discuss.. or at least that is what I would want to know right off before I wasted my time with them.


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When I asked about less and less work, I was told
that no MDI work is being done by Transcend because they have no access to the MDI platforms / clients. It was suggested that the economy may be taking its toll.
Have you asked your supervisors why no work? Which account are you on? You can email me privately if
you want..
I asked and was told they do not.
If you can prove something different, please do share.
You asked what would I do and then told me what you would do
Years ago if I wanted a job I would have gone along with the boss, would really have no choice. You have to eat, have a roof over your head and I have been in situations to where I could bite the head off nails I would be so ticked BUT that was years ago, now I could just say stuff it and good to be in that position.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
That is what I was told by QA. I asked management
but never got a response.
I asked once and was told to Run, Run far away.. Nonpayer..
Yucky work, lots of ESL to boot, but that is all I was told. At one point, they had a F rating with the BBB but I'm not sure about that status now.
What I was told when I asked for a raise - sm
We are not offering raises at this time, but if you want to make more you can type more lines.  Gee, now why didn't I think of that???
When I asked Cymed supervisor I was told
that this means the sign-on bonus.  She was rather evasive.?????
Was asked when hired, told them I wanted M-F...
and fortunately for me, they had M-F accounts that were a good fit for me. I've only been there 2 months but feel like I've landed in a good spot!
I was going to apply and asked about benefits and was told that as of May 1 they were getting new
insurance, thus no quotes on insurance rates could be given. I know someone who works there now and she states there still is no new insurance nor any rate quotes being able to be given. Sorry but I found that odd. Obviously, if they decided to stay with the old company and not cancel as of May 1, then shouldnt they have quotes to give them. They have no idea what the insurance will be, costs etc..So, if the employee is wrong, I apologize. I can only by what I was told and what they were told. As we all know, it is not the first time and will not be the last in which there is miscommunication.
I asked today and was told they didn't know when
they would be getting new accounts for DQS. I wish everyone would get on the same page.
I asked the office about the rates and that is what I was told. My x-DH has that insurnance sm
and it is not expensive and he says that it is better than the BCBS that they used to have at his job.
When I asked about line count, was told they were working on getting that available but I worked
+
Have you asked for backup account? I have
ALWAYS had work.  It is slower now, probably because of new hires, but we've been busting *ss for 4 months+ now and I'm enjoying a slack time.  I'm still getting my lines and often get extra. 
Have you asked to be put on an additional account? nm
 
I did not name an account. I asked if she worked for the (SM)
BG (Bowling Green) BRANCH OF MEDQUIST before it closed. 
I too have asked for a different account as mine of 3 years..sm
has now consistently been out of work...as well as my secondary! Up until recently I never even had time to do my secondary as my primary had tons of work but suddenly neither have. I have emailed Dorothy and indicated I needed more only to be told things will pick up. This is not a holiday thing as it has been happening for months now. I am looking for at least another part-time job which may turn into full time. I think we are getting the run-around and they have over hired and want to keep it that way so the reports are running a few minutes behind the dictators. Also, now that they have over hired they probably don't care too much if some of us have to leave! Bad situation for what was a great company.
Have you contacted your account supervisor and asked about being put onto...sm
an additional account?
Have asked several times for a back up account.
I'm still waiting....
I've asked repeatedly for a secondary account. nm
 
Has anyone ever found out their account went overseas and were you asked to proof it. Just curious
since it seems like a lot of them are sailing across the ocean.
Maybe you asked the wrong person. I am sure that not everyone is privy to all account information.
I know that there are at least 2 more in the works, being converted over. How do I know? I am the lead on one of them and have been involved with the conversion for the past 3 weeks.

The only people who know would be KB, LT and PG for sure as they handle sales and operations.
Your timing is good. They just asked me if I wanted to pick up an ER account for weekends which inc
Thursdays and Fridays. It is an internet-based account and a good one but I have enough work on my primary.
I was told it hasn't started for any account
In order to finish you have to start and as far as I know no account has been started with this new line counting utility. When I questioned this, on several occasions, each time I was told its still happening but that was the extent of any information that was conveyed to me.
I was told the account is just "well-staffed" and
that the work load has not plummeted. But, at 2 million lines a month, how can it be cleared up so often?
No clue, all I was told is it's a huge new account.
If it's west coast, that's scary, I do west coast accounts now for another company and they're all horrible.  This one I'm supposed to be doing is on Enterprise platform?
Sad but true. You're asked to work NOW, then asked to stop NOW, then go again and then stop
If you dont get off the minute the hospital asks, even if you have no idea that they have requested that your to be off, then the hospital MTs steal your work right out of your queue and I mean reports you have already done. I dont understand the concept of having a contract with a hospital and then having to fight for work with the hospital MTs. We should have guaranteed work during our shift and enough of the the hospital wants you to help right now and then a few hours later they want us to stop working as the work is too low. It is crazy and I couldnt work like that so I had to quit.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


I was told Escription would not work with Vista. Turned out it wouldn't work with my sm
Office Basic Edition 2003 either, but no one could figure out why, it was supposed to.

There is actually a section on the Dell website that offers Windows XP. I haven't checked it out as I'm not in the market, so I don't know if it costs extra. I have a Dell and it's been fine for me. I hate the ESL tech department, but it seems like most of them have that now.
no one asked you to work for them, did they? lol
some companies offer ZILCH

go point your shame somewhere else

at least they are offering what they can and are open about it

I was asked to work ...sm
Tu-Sat with the 24-h window for the account I will be on. Other than that, I believe it is Tu-Sat or Sun-Thurs
I asked for more work...
and will be starting a new primary shortly.

I find they are extremely cooperative in helping their MTs meet their needs.


yes, but I was told as an IC that if work was slow ICs get no work since they are nto employees
nm
Huh? I work M-F. Asked for it when I hired in 1 yr ago. nm
x
Being asked to work all your days off?
First let me state for those who will say get out of the business if you don't like it, I am NOT complaining. I am posing a question to my fellow MTs to see if they are asked the same thing, and how they react. Here's the scenario, no to very little work during the week and then you are asked to work the weekend. This is not your only account and you already work 6 days a week as it is. Do you work your only day off? Of course there are no incentives or OT offered. I don't want to seem like an uncooperative employee but dang, I need at least ONE day off!!
My account has lots of work..ask for another account/nm
**
I didn't ask for your wages. I asked for help and if I'd have to work

and I didn't really think it would be like pulling teeth because MOST people at Transcend are willing to help when you ask WITHOUT the attitude.  But if you post on the forum like you do here, it's obvious who you are.


No way. I work there and have asked a very reliable source who would know. nm

nm


When I was hired, they asked me what work types I liked from sm
best to worst. I have progress notes last. I hate them but get a few every day-type them anyway. Wish I got more op notes but H&Ps and consults keep me real busy.
I haven't but the company I used to work for asked
MTs to take a cut or risk losing the account because the account wanted to go offshore. 
They asked me to work OT every week, NEVER paid
any OT, did not get raise after 90 days.  They said I would but it never happened. 
If it is any consolation, I work at CS too, and I asked Rahul if we would sm

paid on Friday, and he said something like we'll try, so there is still hope.     I hope it is Friday, too, as the coffers are a bit low at my place, but I will be happy to see it on Monday, if that is what it takes.


 


Hang in there. 


There's lots of work and we're asked to help out. No big whoop. nm
xx
Not bragging, for pete's sake. The OP asked about if we run out of work or not. I do not. We a
x
That'd me the day someone told me I HAD to work OT.

MDI-MD told me it would work now. nm
xx
ICs being told when they can and cannot work

With being an IC, the only requirement I had was I had to commit to a certain number of lines per day and they had to be completed between 1:00 am-11:59 pm of any given day.  Some tried to pin me down to stating approximately what time I would be working daily, but since I am an IC and I cannot give an hour-by-hour commitment each day, I usually gave them a time frame of when approximately each day I would probably type the work such as anytime after 2:00 p.m. and before 11:00 p.m.  However, they do expect you to make your daily line commitment.


An IC CANNOT be told how to do her work. Would
v
to clarify, not a cmomplaint about being asked to work extra earlier in the
x
Thank you. The recruiter was very informative. I specifically asked about work flow
as the company I am at now runs out almost daily, in part, I believe, as a result of being a mix of straight typing and VRE. I prefer straight typing over VRE anyway. TT is offering more per line and offers incentive and shift differential, which is something I don't get currently. Im excited to start working with them.