What platform does your account use?
Posted By: Thanks! on 2007-07-27
In Reply to: The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they - ME
nm
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What platform and account your are, as I know what ones I will be on..
Thus, I may opt to take that other job, but I need to know now before someeone else takes the job.. This is a real bummer.. I'm not sure I understand the whole overhiring thing...just in case of a turnover later??
Each account has a different platform
No 2 accounts have the same platform. Mine is on ExText, but others are on different platforms.
What platform is Keystrokes ER account?
nm
The platform depends on the account. There are several.
NM
if the account is just coming onto the VR platform
then it needs time to get smarter, which means you leave AS out of the picture. It needs to learn to type correctly what is being dictated. It also makes the dictators more responsible for their dictation (I know, a whole new argument in that statement). Anyway, that is why. The engine needs to learn, the dictators need to learn. You just tweak nuances like weather/whether while it learns. From QA's POV, they need to stay on top of which reports come through as straight versuses VR, but they are in their own learning curve.
It depends on the account. They use the platform of the hospital or they use
either Scribe or TA Plus. All are easy to use and learn. I am on a Meditech account and love it but it is a hospital. Depends what you are looking for. I do not get shift differential but my hours are flexible as long as I get my 1200 lines in on the calendar day.
maybe you'll get on a decent platform/account
nm
So are you saying your account has not been switched over to a Transcend platform yet?? Thanks! nm
nm
with KS make sure you know the platform/account/equipment/ESLs;
nm
been with spheris 4.5 years, easy platform, good clinic account
nm
RISS is not a platform. RIS stands for Radiology Information System. The platform sm
would be EXText.
MDI-MD platform is fast, not full of problems like Transcend platform or MDI-FL
On Transcend platform you have to click, click, click all day and still get errors, change screens constantly - its a nightmare to work in.
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Yes, SPi does use this platform....it's a great platform, but not worth working for SPi. nm
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Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Bad Platform. I personally know of 3 MTs who left because of the platform.
If you are like me, the bottom line is wages and what I get in my check. I have never worked for Amphion, but I personally know of 3 MTs who worked part-time at Amphion before quitting their other service to see what Amphion had to offer before it was too late. All 3 quit Amphion and stayed with their other service because of the Amphion platform. Too hard to make any decent lines.
Something to think about.
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Here is one post from a couple days back:
Posted By: Amphion on 2005-12-02
To all of us trying our hardest to grab our work when it is available, and then still only make 24 bucks a day because of the garbage platform.
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
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The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.
I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.
I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all. Very bulky and cumbersome. Much better editing programs. I prefer to straight transcribe on ExText. Pay drops horrendously. But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people.
Our account is an acute care account
We are low on work too and have been for almost 2 months. We know what is happening to our work though as our supervisor admitted that the work is going overseas. Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service. It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day. I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas.
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me. I need consistency in my work. I was told one thing, and am getting something totally diffrent. I know most jobs will be slow, but I was told one thing and now have to do something else. There is no work on a daily basis. I am a newbie to this field. I have a chance to work somewhere else stable. Sadly, I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system. But that is just my opinion. I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes). Poor technical assistance. Poor support on accounts. Very slow to reply to problems. Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm
OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts. My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some. Still 2 different sets of account specifics, but only 2. Someone posted they had 15 accounts at WMX and were still out of work. I didn't work for MQ, but sounds like the same situation at WMX.
Thanks! Yes, the account is ExText, so we would be on the same account. sm
They are still hiring if you change your mind.
Also, I am working part-time for Encompass. The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either. I feel fortunate to have found 2 great companies.
If you want IC work, I am also still working on a limited basis for CardioScribes. It is just cardiology transcription and the work is easy. Their platform is Wordscript, which is a Word-based platform, VERY easy to use. However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.
If you go somewhere else, or if you decide to stay where you are, good luck! 
Does it have to be an account your manager has or any account? nm
,
To each his/her own! I was on a different VR platform sm
and ran out of work constantly. I have worked on several VR platforms and BeyondText is not the best, but it is not the worst either.
Every company has good and bad. Transcend was just not a good fit for me; however, it may be a good fit for you or the next person who comes along.
I love new technology and work on state-of-the-art platforms, the newer the better, so that typewriter theory of yours really does not jive here.
Every company has good and bad, it all depends on the individual MT and what that MT is looking for in a company.
Good luck to you and if you choose Transcend, I hope it is a good fit for you!
Platform
Any info at all on CareFlow platform? Is is productive? Any info appreciated.
MDI-MD's pay & platform
1. How do they pay in comparison to other companies?
2. Can you access reports typed by other people or review the patient's old reports in Bayscribe?
3. Do they furnish PC and/or charge a fee?
Thanks
Could you tell me what platform they use?
nm
Platform???
DQS??
new platform
I really like the new platform, but it's always running out of work. When there is work, I can get pretty good lines.
what is the best platform out there?
what is the best platform and what kind of money is "good money" in transcription?
What platform do they use? sm
Do they consider full-time to be 40 hours a week?
What platform do they use?
Any idea on the payscale? Can you provide any other information?
platform
Okay, that is good to know. The account I would be on is on Medrite, which I have used before and like.
Thanks.
What platform do you use? nm
x
And if they don't get you with a bad platform,
then they overstaff your account. I used to get over 20,000 lines before they overstaffed mine and started playing favorites, with cherry picking taking place. (And don't say it can't happen, because it can and does right before my eyes all the time.) I've been struggling to make the minimum to keep my benefits.
And then they try to tell you how you're going to be making such great money when you go to voice recognition, which is a JOKE for someone who typically transcribes 250-300 lines an hour.
To read this board and find that now the incentive program is discontinued for new employees (who are now hired at a higher rate and given instant PTO) while the rest of us who were hired before November 1 have to scramble to get a higher line count in order to make what the newbies are making and have to wait a year before earning one minute of PTO only provides yet another example of the inequitable way this company operates.
I'm tired of all the games, the insulting of my intelligence with the fiction they invent, and the terrible, terrible program.
And to all the cheerleaders out there: Write down all the good things you have to say now, save it in a file, put it on your calendar for 6 months from now and THEN let us all know how you're making out.
As for me, I've found another job.
About which platform.......sm
Is your account still on the H platform? Is the the bo account? That's what I was on, and I am the one thinking of going back with the post above yours. If so, this is interesting to know ahead of time.
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