What is the DSG1 platform do you known. I thought it was DSG 2 that everyone complained about.
Posted By: DSMT on 2008-09-25
In Reply to: The work flow is pretty good. It gets low around the end of the pay period. sm - mqmt
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Sporadic problems with my account on DSG1 with sound but overall if offered DSG1 I would give it a
try, this is a good company. Not enough experience with DSG2 to give you a current opinion.
I thought this was the Transcend platform
that was supposed to be so great.
Oh sorry. I was asking NDMT as she already works there on the platform so I thought
she could share some helpful information.
From below, DSG1 and DSG2, what are these? nm
xxx
that may be ... I'm on DSG1 and have no problems
x
What exactly is the difference between DSG1 and DSG2? (sm)
Saw posts some time earlier about DSG doing backup for MQ accounts. Is this the difference?
Definitely noticeable and something that has been complained about at all the companies
s
Question for people at DSG. Are you having enough work and for those on DSG1, do you have good
sound on your accounts. I think DSG2 is overflow from MQ. Am I correct on that. I had heard the sound is not as good. Can anyone let me know anything about this. I would appreciate it.
I think this is the same person who complained about this before and she doesn't even work there
nm
If people complained, just send a card
and let that be that.
To all of you who have complained about QA and it has fallen on my deaf ears...sm
I FLIPPING APOLOGIZE!!!!
I have had the mother of all run ins with QA today. This is a new job for me, I have not been happy, but it is a job, you know?
I can't imagine I have made that many stupid mistakes! I don't as a rule. I have had a tough week, it is true. I have been sick, had some family problems, etc. but this takes the cake.
I had the doctor say: Scratch that, use... QA corrected to include the scratch that sentence. Counted me off. Lovely.
We have BOS specifics, company style guide and account specifics. Apparently, the QA person didn't read any of these and corrected my work to reflect BOS 1 style, when we were told to use BOS 2. Okay...
She corrected properly placed commas.
She added words that the doctor didn't say to make it sound better. We can't do that, it is V-E-R-B-A-T-I-M verbatim. She corrected for past tense on a doctor that never uses that and is an ESL, so his language usage is not what we would call correct, exactly, but he makes sense in a round about way. Gotta type what he says, right?
EVERY SINGLE STUPID REPORT was overly corrected, incorrectly corrected, had things that are incorrect in the BOS, the company guide AND the account specifics...
I have not had this much of a run in with QA in about 10 years and I am livid. I know I have typos here and I am not making sense, but I am so angry, I have tears in my eyes.
I had a friend, a former MT, tell me that what I have here is a situation where someone of inferior intelligence, less experience than I have who is vastly over-correcting my work because she is on a power trip!
Any suggestions?
It would not matter that you complained to your company, they will just say, "there is no work
but the truth is, I want work, you want work. I don't know you, you don't know me (even in the same company). I doubt either of us will complain to anybody if we get work however we get it. You are right, we have families too and need the money. Companies lie all the time, making us job hoppers in a lot of cases because there is not enough work after hiring on that there was plenty, or we got all the ESLs and crummy dictation because we have more experience. That to me is taking money out of my pocket and playing bowling, handicapping me for transcriptionists who have not paid their dues. I don't make the rules but I don't have to continue to work for a company who does those things and there are a slew out there and they don't care if you quit. On the day you quit they already had an ad for more transcriptionists which is what amazes me. It costs money to train us for their platforms and they don't care when we say we have to quit because we aren't making money. No loyalty whatsoever with companies.
I know that DSG has their accounts split into DSG1 and DSG2 and I've noticed that the numbers for
both sides have been running a little low, may be due to the emphasis on tight turnaround time.
What about sound quality and tech support? Both have been complained about in the past. Thx. nm
s
Are any MTs still with Precyse that complained of losing their good accts a few months ago? If so,
s
I've been there for years, work on the DSG1 side of things, pay on time, direct deposit, more
feedback lately. I have always found the staff and MTs helpful and friendly. Work does fluctuate, but if you have a few accounts, should keep you busy, also sound quality can be an issue but mostly okay.
reporting cherry pickers falls on deaf ears. I have complained for years.
,,
I actually thought of that. I even thought of trying to go back to MQ part-time!! (sm)
I just wonder about hours at a second company. I work days (and some nights) with this company. I have a set schedule but with the no work situtation I've been on the computer at all hours of the day and night. Right now I have no work, so I would love to jump on at a company #2 and start working. Do you have to have set hours at your company #2? Thanks for the suggestion.
RISS is not a platform. RIS stands for Radiology Information System. The platform sm
would be EXText.
MDI-MD platform is fast, not full of problems like Transcend platform or MDI-FL
On Transcend platform you have to click, click, click all day and still get errors, change screens constantly - its a nightmare to work in.
Yes, SPi does use this platform....it's a great platform, but not worth working for SPi. nm
#
Bad Platform. I personally know of 3 MTs who left because of the platform.
If you are like me, the bottom line is wages and what I get in my check. I have never worked for Amphion, but I personally know of 3 MTs who worked part-time at Amphion before quitting their other service to see what Amphion had to offer before it was too late. All 3 quit Amphion and stayed with their other service because of the Amphion platform. Too hard to make any decent lines.
Something to think about.
********************
Here is one post from a couple days back:
Posted By: Amphion on 2005-12-02
To all of us trying our hardest to grab our work when it is available, and then still only make 24 bucks a day because of the garbage platform.
A thought. sm
Good points. From what I've heard, managers don't have to handle situations exactly the same way as others might. They follow basic company rules and procedures, but you could get different people running things differently depending on their style, preferences, or client needs. MQ offices are like this, too, from my experience.
Maybe it's not favoritism, or misinformation, or conflicting information, but rather just a choice being made. Then again, if there are vastly different methodologies between managers, to the point that it affects the MTs, maybe that does need to be brought to the attention of a higher authority so it can be worked out to the satisfaction of all involved. The managers may not even be aware that they work so differently! Maybe this is something that MTs can address with the managers involved?
Has anyone thought that.....
the office politics we suffer from national MTSOs is WORSE than the office politics you find in hospital medical records departments? At least in the hospital you run into people and they can't ignore your communications, whereas with nationals they can not only ignore you but they can deny reality. I don't fault any MT for NEEDING to work at home, but it's not pain-free, there is a heavier downside than commuting (especially when you add in the inferior benefits: vacation, sick leave, etc.)
I thought they might get better, but...
Sorry, you are having a rough time. Are you new to MT or just new to the company? I have to say they do pay well, but it doesn't matter if you don't get paid for all your lines!!! I like the accounts I am on, don't mind ESL, but QA has gotten really bad, very inconsistent. It is hard to get a hold of anyone if you have a problem, too.
sorry, I thought you said w/o
Sorry, thought you said w/o.
I never thought 40% though.
I thought maybe 20% or 25%, so I was shocked with the 40%, and I would not be so angry had they told us ahead of time. I think it shows what they think of us not to at least tell us on August 1st, but then that is just my opinion. Some people let others treat them as door mats and don't have a problem with it. I do have a problem with it and think I deserve better from any employer.
Have you ever thought about....sm
the fact that usually people post only on the forum (and websites like this) only when there's a problem and not when things are going well? I and others that I know of on my account aren't having the problems that you're talking about (knock on wood!).
just a thought
Does anybody else think that medical transcriptionists and migrant farm workers have a lot in common, such as wages, supervisors and working conditions? I think the MTSOs and the migrant/illegal worker supervisors have very similar character and personality traits as well as business practices. I wonder if they get their training in the same places.
Thanks. I thought that is what that was.
just wanted to make sure.
just a thought
Sounds like you need to spend less time whining and more time working. You might actually make some money! Boo-hoo.
That's what I thought nm
I thought
rofl
the more I thought about it after sm
I read that ad, I finally decided to send that little whipper-snapper an E-mail! I told her obviously she didn't have experience in this business or she wouldn't run an ad like that to begin with! I reminded her this was not entry level clerical work this was a skilled technical profession! I am quite insulted by that whole ad. I also told her that folks like her needed to be booted out of the MT business. That infuriates me. Maybe she will reword her ad or take it off all together! Arghhhhhhhhhhh!
OK, I thought it was just me
I had great training, but then got switched to another hospital and I'm just barely making a dime now. This account is HUGE, there is a ton of work, but the dictators are so stinky you can't make your way through the pile. And, I'm not whining - I've been doing this for 13+ years, do ESL docs on a regular basis, etc., and survived the earlier rounds of awful cherry picking at MQ (and I got stuck in the evenings with all the awful dictation that was skipped), so I'm trying to give Transcend a chance, but right now - it's awful. Then, even if I do get a good shift of dictators, when you have to stop and bold this heading or that heading, or keeping checking the AI sheets because everything is constantly changing ... pretty soon I'm going to need a job flipping burgers to supplement my income. So, still looking, haven't found the right fit yet.
I thought I was the only one. SM
I just started with a hospital at home. I have over 30 years' experience, have heavy experience with ESL physicians. I have no content errors, but it's all the hypens and commas and fine tuning. It is really discouraging to me. I have always been praised for my work. The notebook from the hospital was about 4 inches thick and I was supposed to remember it all the first day! I am not making any money, but worse than that, for the first time in a long time, I am losing confidence. I can certainly relate.
I thought it was just me
I have tried and tried with them - I live very close to them and thought that would be great, did great on the test, too - but can't get a response from anyone. Maybe it should be questioned by the administrator as they keep posting here and another site for MTs, but has anyone actually been hired by them?
Thanks - I thought it was just me
I got trained on 2 hospitals from this huge account, and they were great! Great dictators, good sound, no problems - then when I went off training, I got put on the other two hospitals for this large account, and I've had nothing but headaches. What a complete mess. The dictators stink, the sound quality is awful and I keep having technical issues, for which you have to E-MAIL tech support and they answer you (usually with more questions) via e-mail maybe 6 hours later. So you've lost your entire shift. The last time I got so fed up, I paged the supervisor of IT. I am so disappointed because my training went so well. I've been hired at two other companies, one PT and one IC, and I will be kissing both MQ and Transcend good-bye. I've since learned, neither are worth the aggravation, or the time and effort.
I thought it was just me.
Interestingly, though, I had a job come through that was 10 hours old -- and one of the crap dictators -- someone must have been sitting on this one. Wonder where those new accounts waiting to come onboard are per their old help wanted ad on MT jobs.
that is enough now...I thought you were
working for this company, or have decided to work for them, just do not understand the debate...
no need to respond, I am not that interested...
good luck
No, I thought you really thought there was a law. :) sm
Yes, laughing is good. Here's hoping we all get a lot more healthy belly laughs in 2006! We deserve them.
I just thought of this...
I would think that you don't even have to know where the money was withdrawn, as long as you can identify the date(s) and amount(s) that she did it on your statement-these transactions always have location numbers to identify where.
Another thought
First of all, that's you. You don't know what her relationship was with the MTSO. Maybe the MT thought they were friends because that's what the MTSO wanted her to think. This particular MTSO does not give you the opportunity to fix your mistakes. Three strikes and you're out, honey. It doesn't matter if you've bent over backwars for her for years. It doesn't matter if those three mistakes happen over a year of you producing 175-200 reports a day. If you do something to tick her off, or she thinks you're lying about a power outage, the internet being down, etc., the client wants you off the account is her way of getting back at you. She thinks you can't make it elsewhee and you'll run back to her. Brilliant way to run a business, isn't it. She may have been ticked off at someone else and took it out on the MT. It happens.
The MT did own it. She came on this board telling what she did. She didn't bash anyone. She told the truth. I admire her courage. Only on this board is bashing synonymous with truth.
Yes, we all make mistakes. Doctors do also. Some of them catch their mistakes and some don't. That's why their malpractice insurance premiums are so high. Does it then become the transcriptionists fault because SHE/HE didn't catch it? They airhead out while they dictate, eat, mumble, don't know correct pronounciation, good English, dictate a mile a minute, talk to someone else, and can't spell. Yes, and it's our job to make them look good and question them when they dictate right at the beginning and left at the end of the report. No one is perfect. Not even you. I had a doctor apologize to me the other day because she couldn't get a complete thought out. Her excuse: I got distracted.
You don't know the whole story, the MT, or the MTSO.
I'm amazed at your lack of compassion and your naivete. I wish you a life that's a breeze: No worries, no elderly/ill parents, no kids to support on your own, no deaths in your family, no jury duty, no internet problems, and no power outages! Oh, and that you are able to schedule all of your appointments on your days off.
I thought so, too, but I keep seeing
big banners for Naukri.com, India's No. 1 Job Site advertising on this site, so who knows?
Not what I thought it was going to be ...
Enough work, yes ... but rules change as you go along. Not very pleased with them right now, and contemplating leaving.
not what I thought
It's not what I thought it would be either, I'm the one who always has to change my hours to get the work.
Thats what I thought!! :)
nm
That's what I thought.
It was for 65. Thanks guys/gals; I needed that little slap in the head. lol
thanks again
I thought it was 800? nm
nm
That is where I thought
So I suppose I should have asked in one question if you know which town the main office is in - probably St. John's I was thinking, is that correct? I am thinking about moving back home from the states to Corner Brook, not 100% sure it is going to happen but just looking at some possibilities. Thanks for the info.
another thought
One of my docs has been on vacation for the last two weeks, that could be another reason
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