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What is so picky about them? I don't think wanting accuracy is picky...

Posted By: Keystroker on 2008-08-16
In Reply to: Yes, picky and wrong about their QA. nm - MT

It is professional...


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Very picky

She didn't know what she wanted, would gripe about everything under the sun, and would send 20 emails a day asking the status of work that wasn't due until the next day.  They were usually in all caps in a screaming tone. 


Pay was .06 per actual line which was ok I guess, but definitely not worth the hassle of her constant emails and nitpicking.  Hope this helps you some.


Maybe I am just too picky...
I see Cbay in Annapolois (their spelling not mine) is advertising and one of the things they want is nero-ophthalmology.  What's that?  Hmmm.. .
Picky, picky
I have transcribed and done QA for Medquist for 20 years.  I went part-time with Transolutions for a little extra cash and it was the most frustrating experience I have ever had.  As stated previously, you receive about 9 binders of stuff to read through. The apex system was okay, but way too much to do on the patient information page.  You have to copy every physician mentioned in the report plus fill in many fields on the ADT taking away tons of time actually transcribing.  QA is absolutely ridiculous.  In the short period of time I worked for them the issue was grammar, mainly commas.  They take off for everything, reducing your accuracy percentage way down, I am talking in the 70s just because of punctuation errors.  I was astonished with my paychecks which never got any better.  I think they are also on line counts with no spaces included as it took forever to get anywhere.  I hated it and would never recommend Transolutions to anyone. 
what do you mean by picky?

I didn't think they tested, just on QA for 2 weeks.


Yes, exactly. The picky nothing stuff
I have been reviewed now for 5 months; been in the "Exceeds Standards" percentage; and that is ridiculous anyway, 98-100%, etc.

I have been an MT for 25 years. Why am I being graded. We obviously do not know what we are doing. I thought I finished grade school along time ago.
Yes, picky and wrong about their QA. nm

If you're asking if QA at DSG is picky... (sm)
Yes, they are, because we have high standards and like to keep our accounts happy. If you're asking how hard it is to actually do QA on QASAR, I have no idea. I am an MT with DSG. I hope this answers your question from an MT point of view.
not picky about punching in right when you are scheduled,
just so you get your work done.  Also, remember the time clock and punching in out keeps track of your lines per hour which the more lines per hour the more you are paid.  Its not bad at all!!!
2006 posts said QA is VERY picky here. Pay was 6-9 cpl. Under
s
AAMT standardization, not picky

I work from home for a hospital.  I have also worked for regionals/nationals, clinics, pathology, etc.  I work for a hospital that has the JCAHO accreditation which means that every department is compliant, not just clinical.  I'm proud of the work we do in my transcription department.  We have VR and it's rarely on because we have a top team of professional MTs.  We all make a minimum of $20 an hour and most of us make more because, yes, we get paid per line.  We are a 400-bed facility and only require a team of 16 transcriptions (about 50/50 FT and PT MTs).  I believe this is because we have standards that we know we can refer to if there is ever a question.  It also makes it so we don't have many questions.  We type it the AAMT way.  It creates a professional and consistent-looking document.  No room for anyone to question:  Doctor, MT, manager, or even the Q&A department. No one.  Period. 

 

AAMT integrates JCAHO standards, as well.  AAMT isn't some persnickety transcriptionist who wants to have a say in what we all type.  The effort is there in order to create a standardization in the work we do.  I still believe we do an important job, regardless of the jobs that are sent off-shore.  Until they're all gone, this is how I make my living and I want to try to be as professional as possible.  I'll bring AAMT guidelines to whatever job I hold and I doubt very much that my work will be called into question.  

 

JMHO

Thank you miss picky....jeesh!!!
//
I think what happens when companies want that little QA submission and are really picky is
that you tend to relisten to all your reports and end up making much less money because you become paranoid about the whole thing.  That is what is happening to me at the place I am working.  They are so picky to the point of being ridiculous.  AND, it is very stressful and not fun.
Nasty team leader, nit-picky QA, sm
mounds of account specifics and company instructions and I mean 7 binders each 3 inches thick , constant busy signals dialing in to get work, slow PC-company supplied, slow tech support, impossible to make line rate. Dock you big time for errors.
Yeah Mary picky pants.
Made yourself look a little foolish eh?
Following basic grammar is nit-picky? Maybe I misunderstood.

Not when you have so many accounts and no work. How do you like the picky nothing stuff they deduct
off for the 98% QA. I have never seen such BS in my life. It makes absolutely no sense at all. Has no bearing on what an MT can or cannot do. It is all designed to get rid of more QA people and to make sure no one makes the bonus. No doubt about that. Has anyone tried to discuss this with them or is that impossible.
response to bounced checks and "too picky"

Please, do not let those untrue postings affect your decision to work for The MT Group.


This is Melanie (the one who posted the job for The MT Group).  The MT Group was started in 1996, and we have NEVER EVER EVER EVER bounced someone's check nor shorted the check.  We ask all of our ICs to turn in their line counts at the end of every pay period.  If they do not match what we have, I contact the IC so that we can compare.  Very rarely do I need to go that far.  When I put in our job post that we are honest and fair, I was being honest.  I was very discouraged to read that posting. 


As far as pickiness about spaces.  It is common knowledge that there should be two spaces after a period, and yes, we do expect that.  I can't help but think that the person who posted that reply just had a big problem with using two spaces.


And moodiness??  Who was moody?  The transcriptionist?


 


I have worked for a company that is SO picky and you have to do so much demographic work
before you ever get to the report. Then you have to switch screens, take out an underscore in 2 places, change the worktype in 3 places if the doc doesn't put it in right, IM someone to look up the name for letters (which is about half my worktype), change screens again to get the billing number, paste it in, and THEN you can start the report. Ahhhhhhh!

All for 1 cent more per line than the reports I do for another place that all I have to do is enter a MRN and I'm there, in the report, and no medications, no demographics. Now one of these days I am going to be brave and just switch altogether to this company.
I left, too. Incredibly picky account rules. No $$.
x
Years ago posts said they were extremely picky & hard to work for. Haven't
s
accuracy pay
You all have it wrong with them. They pay for all reports but, the CLIENT sometimes does not pay for low accuracy. In my opinion, if you perform that poor of work, do not work as an MT because all clients need that accuracy. I own an MTSO and I know AccuStat and other MTSOs and believe me, the clients expect quality and all you MTs should know that!!!!!!!!
Speed vs. Accuracy
Medical transcription in the 21st century emphasizes production and speed. While your medical background is a big help, you will need to crank out the lines if you have any hope of making money, especially as a newbie. Please keep in mind the time, effort and energy expenditure versus the financial return. Finally, I would keep my options open, and not limit them to medical transcription. Good luck.
MPTools' accuracy

Hi,


I invite you to have a look at a page discussing MPTools' accuracy.


vJoe


Precyse accuracy

My employer outsources to Precyse Solutions. Today I was searching for something in one of their reports while listening to the dictation. I found multiple errors including misspelled words, omitted words, lower case words that should have been upper case, etc. I also saw that they added four or five extra spaces on the end of each item on numbered lists and three or four spaces between the number and the first letter of numbered lists. As we all know, these things add up. I have been debating pointing this out to my supervisor. Suggestions are not encouraged where I work so I think I am going to keep quiet. Anybody have a similar experience?


Precyse accuracy
Does anyone know for a fact that Precyse outsources to India?
that is not true! They do value accuracy sm
and attention to detail!

don't know how long you have been doing MT but there are folks who have accuracy, attention to detail and productivity also. If you have them all you will also be offered a betterline rate!
The accuracy is also important when they end up -
in court. This year I was a juror for an assault/'attempted murder' trial. I tried my best to get out of it, seeing as how my company doesn't pay for jury duty. But, when the attorneys were screening the potential jurors in the courtroom, asking among other things what they did for a living, you should've seen the judges face literally LIGHT UP when I told her I was an MT. I knew immediately she wasn't letting me off. The defendant's attorneys weren't going to let me go, either.

And later I could see why. While in deliberations, we were presented with a pile of medical reports that were at least telephone-books thick.

I was the only one that knew their way around those reports, so that was my job to read through them. I was grateful that the transcriber of these reports had been very accurate, with few blank spaces. The doctors in the key part of the reports, which had to do with the forensics of the stab wounds themselves, were accurate and to-the-point, and there was no confusing double-speak. That would've been even more important had a non-medical-language-understanding lay-person been assigned to read through the medical evidence.

As it turned out, these well-done medical records had evidence with regard to the placement of the stab wounds that proved without a doubt that these wounds were made in accidental self-defense, and not as the aggressor. This prevented an innocent woman who was being beaten by an abusive husband from going to jail.

So, the records we type every day, day in and day out, can have far-reaching consequences that we'll most likely never even know about, but which we should always be thinking of.
If you fall below 98.9% accuracy twice within a year, sm
they dock you 1 cpl.   It is on page 10 of the information I received from the recruiter.
From the info they sent me, they require 98.9% accuracy, sm

and if you fall below that 2 times within a year, they dock you 1 cent per line.  If it happens 3 times in a year, you're terminated.  As I recall, pay scale was something like .074 cpl to 10 cpl (think the 10 cpl.  The benefits seemed decent enough.  I have never had anyone give me any warnings or whatever regarding my accuracy, but most companies require only 98%, and the thought that if you fell below almost 99% twice within a year they would dock your pay was enough to back me off.


Their test is rather easy, though, I must say.  Good luck to you.


I did ask that, it would increase accuracy, productivity, TAT....sm
She took me off one of the two clinics so now I only have about 35 docs and maybe 10 specialities, but I believe this is only temporary since I am having trouble familiarizing.  I just get the impression that I am not up to par where I should be and I'm surprised, as I'm a quick study.  And to pour salt in it, my two QA people on our Messenger List notated next to their names yesterday that they were typing ___ and listed my account name.  These ladies only type when backed up.  So I think I'm bogging them down:(   I feel so inadequate, and for less than 8 cpl.  Oy.
Accuracy is demanded, and follow BOS to the letter.
x
On the old typewriters, my mother could type over 100 WPM with 100% accuracy -
She was always very proud of the fact that she never had to use correction fluid or paper or ribbon or whatever they used back then. She had been typing so long and was such a perfectionist. I am not quite as accurate since I have the computer to do so much correcting for me, but I am still pretty darn fast, and then my daughter won every speed/accuracy keyboard competition the whole time she was in middle school.

It definitely can be done...
No, they kept me with all the layoffs, and my accuracy rate is upper 90s, so not worried about that
x
Forgot to say that I value accuracy over speed...sure I could go fasther but at what price? NM
xx
I disagree. Accuracy of patient medical records should not be dependent on how smooth your life is

at the time.  If you had quality issues, and they were being sent to you, which is a warning, then you should have been extra careful.  Our clients deserve a perfect product regardless of what life is handing you at the moment.


 


Not wanting to know...
what anyone's cpl rate is, just would like to know if after working for this company a while, do they give raises at all?

I am not trying to find anything out at all...just curious if you are with them for some time, do they give you raises? That's all I would like to know.
I am currently an IC and wanting to
if I will be able to maintain the amount of money I make now as an IC. I currently type around 190-200 or so reports a day. Is this doable at Keystrokes? TIA
Thanks, wanting to know
The reason I am making changes is because of no work/low work where I am. Maybe this kind of nonsense goes on everywhere these days.
WANTING ISN'T GETTING...SM
As an IC they cannot demand a schedule AND THEY KNOW IT!  They are breaking the law if they do, simply stated.  You are giving up employee benefits, PTO, insurance, etc. in exchange for that flexibility.  But there are always going to be MTs that will give them their cake and let them eat it, too. 
actually, was just wanting to know myself
if anyone works or worked for the Nevada location that can tell us the good, bad and ugly.
I don't believe you, but if true, then MQ is obviously not wanting

There is no way to meet the demands they are setting forth for employee.


 


Thank you. I am aware of that. I am wanting
Thanks for your input.
I am wanting information on
Good companies, pay on time, etc? Thank you.
Don't blame you for wanting out. All
s
What's the purpose of them wanting
you to log everything?  Like country below, I always just jot down as downloading, but it sounds like maybe you are doing something a little more extensive?  If they require it to get paid, I guess you don't have much choice...but if you're talking major log keeping, that would take up a lot of time   I've just always done it for my own peace of mind, actually did have incident of DQS some time ago not counting a report I did, had to contact supervisor and got it corrected.  Also many years ago with MQ in the old days before DQS, there was some glitch happened, and I was very luck to have the job numbers, as I had to tell the person calling me late at night what jobs I had done...
i'm wanting to get out the MT business myself sm

i love what i do, like you all say, finding work that pays good, the trust issues, and actually, i would like to leave my work at work instead of my computer staring me in the face, and me thinking, gosh, i could be sitting there working right now, or my problem lately is my work is running out.  the company i work for hires too many people to work.  i've been seriously thinking about going back to school and becoming a radiology technologist.  i do miss communicating with people face to face.  i want to make a difference in someone's life.  i definitely want to stay in the medical field.  i couldn't imagine not doing something medical.  right now i have two young boys that i really want to stay home until they are little older.  they are both in elementary school right now.  i even thought about working at the school somehow.  i wouldn't make as much money as i do typing, but i can see what goes on at the school.  this is a great topic!


 


 


 


sad that you think wanting a baby is
completely unnecessary. I worked for an IVF clinic and I would not call it a crap shoot, either - cold, cold, cold.......
What info are you wanting?..n/m
x
She was wanting to know if the disconnect was

a problem with her cable or with the hospital system.  The freezing up is definitely the hospital.  All the connection issues is definitely the hospital system and the slowness is the hospital system per their tech.


The C-phone disconnect I believe is a cable issue. 


or re Obama wanting to put all our
medical records on line...
Those wanting to unionize should probably
Friday, July 18, 2008

When management becomes unreasonable, when benefits shrink and get more expensive at the same time, and when the average salary increase is way
less than the inflation rate, here’s something you can do: Form a union.

And on Long Island, you wouldn’t be alone. Just don’t let management know what you’re up to – it could get you in trouble.

There are already 650,000 construction workers, teachers and grocery and health care workers in unions on Long Island today, and as economic conditions
worsen, some employees are hoping to take cover by turning to organized labor.

John Durso, president of Local 338 RWDSU/UFCW and the Long Island Federation of Labor, said frustrated employees generally meet off-site to air their
grievances without fear of retribution.

“Sometimes they just want to get things off their chest, want somebody to listen,” Durso said.

Sometimes, however, it’s a lot more than that. If one-third of the employees sign on to join the union, an election is held and a petition is filed with the
National Labor Relations Board.

And that often leads to a fight.

It shouldn’t, Durso said. He said in the best circumstances, unions and employers work as partners to make a company better.

“It doesn’t make any sense for a union to make it so unworkable that an employer cannot grow or expand,” Durso said. “If you have the right attitude, the
right work environment, there’s no reason why an employer and a union cannot work together.”

Unfortunately, that’s not always the case. Companies faced with negotiating contracts with unions could stall, because if a deal isn’t reached within a year,
the union needs to be recertified.
“Nothing in law requires them to reach a contract. They are just required to negotiate in good faith,” said Bruce Millman, an attorney with Melville employment
law firm Littler Mendelson, representing employers.
To fight the stalling, unions are pushing federal lawmakers to pass the Employee Free Choice Act, which would make it easier to form a union. It would also
force binding arbitration in case of an impasse, thus eliminating stall tactics.
But Bob Archer, managing partner of Melville’s Archer, Byington, Glennon and Levine, which represents labor and employee benefits clients in the building
trades, entertainment and service industries, said he doesn’t expect the Employee Free Choice Act to pass under a Republican president.
Not all contracts stall, however, and once a first contract is reached, the union is official. Then members need only to pay a set amount of dues each year.
In 2004, the latest year with complete data, dues nationwide averaged $377 per month.
Another interesting note: Long Island’s unions are becoming more white collar.
For instance, adjunct professors at Stony Brook University and New York University recently became union employees, said Tom Conoscenti, chief
economist for the Long Island Contractors Association and the Long Island Builders Institute.
He said the adjuncts formed a union to receive amenities such as offices, a pension plan and health benefits.
Joining a union has hardly led to the elimination of “the struggle.” Traditional blue-collar industries, such as construction and plumbing, are feeling the
pressure of undocumented workers taking what had been union jobs, Archer said.
“That is an X factor that we have not seen in the past,” Archer said. “It’s more of an issue of competing against employers that use unregulated workers.”
Those employers are seeking cheaper labor, especially when prices for land, and subsequent property taxes, on Long Island are among the highest in the
nation.
The politics of labor has stretched from the Suffolk County Legislature to Albany.
For example, Hauppauge-based Bactolac Pharmaceuticals recently battled the unions and the Legislature over building a new headquarters at the
Hauppauge Industrial Park. The unions and supportive legislators wanted the company to hire contractors who paid a prevailing, or union, wage in exchange
for $6 million in state Empire Zone benefits.
Although the company originally balked, it eventually gave in, holding numerous meetings with union officials and promising to offer each contractor a fair
shake.
Also, the teachers union has played a large role in fighting a plan to create a 4 percent property tax cap, Conoscenti said.
The Commission for Property Tax Relief originally pitched the tax-cap proposal in May. Nassau County Executive Tom Suozzi headed that group. The
proposal was endorsed by Gov. Paterson, but faced strident opposition from other New York leaders, including Democratic Assembly Speaker Sheldon
Silver of Manhattan.