Went from bad (Transcend) to worse (sm)

• correspondence - jjl
  • Mine is great - Happy MTer
  • I work for Webmedx and the communication is poor. sm - Wmxer
  • Yes, also agree with the posts - Disgusted
  • SPI does this ALL the time. - HATE this place
    • I hated SPI - Former SPIer
      • Went from bad (Transcend) to worse (sm) - HATE this place
  • That happened to me constantly at Spheris - anon
  • They ignore both IM AND emails sm - early riser
  • Email Correspondence - k
  • Yep. it is one thing to have e-mail..another to use it.. - mg
    • Actually offends me in some - wendy
      • I always think that the topic of my e-mail must imply that I am incredibly stupid - when they don't respond.
        • Exactly - wendy

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NOBODY, except the MT's who are making less and less money and losing whatever comfortable lifestyle they had previously had the pleasure to live.  Unless you have more than 1 member in the household to bring in the money, or you have received an inheritance from family member, there is ABSOLUTELY NO WAY TO MAKE A LIVING AT Transtech anymore.  They absolutely DON'T CARE either.  TransTech mgmt will not talk about it; only promises of new accounts coming on . . . ha !  Possibly an overflow account to replace the LOST account. 

I so wish mgmt's paychecks would be affected by this NO WORK situation that has been going on for more than a year now and they would get out of that Houston high-dollar office and FIND US MT's some WORK !

I started when they were Cymed, just about a year ago.  Since the merge, the payroll company has twice not paid people in certain areas due to problems and just within the last month, we got an email that the payroll company lost a laptop with employee banking information on it.

Don't expect any communication from anybody with this company.  You may get emails from somebody with no name associated with the email, no title, anything. You have no idea who you are hearing from. 

If you are an editor, you better be very flexible.  You may have to cross servers and handle up to 30 accounts to find maybe 6 good hours of work.  Moveup for editors is based on line production and some of the accounts don't even count lines.  Let's not forget a great many require log sheets, that's very time consuming. 

I don't know what exactly the account managers do because the lead QAs run the show.  Don't expect an answer if you email the account manager with a question. My account has a lead who is power hungry and even uses initials after her name that just means she is a member of a group, not professional affiliation.  I've seen 3 very well-qualified people, MTs and editors, just quit without notice after being fed up.  I've seen MTs left on full QA for 6-7 months, not because they were bad, but because nobody noticed they needed taken off.  I am just disgusted.

When someone posted below who cares about construction workers that pretty well summed up the problem in general.  Everything is about 'me.'  Our America is on its way to becoming a Third World Country.  Watch the news sometime.

At this time, I would not advise anyone to become an MT.  There is no security at all, but until a few years ago it was a great career choice.  I have done this for 23 years, have always had a husband that could support his family, have never needed the insurance so can be an IC, and have all the flexibility that goes along with it.  Those who are trying to raise a family, I understand all the problems that you are having.  Maybe it is time to look at another career choice and go in another direction.  All the energy put on these boards complaining about MTing could be directed towards a new career.

With the new management, Focus is horrible!  No work!  Hospitals leaving, no QC, no communication, no job stability.  I liked it up until new management moved onto the hospital I was on.  I lasted from Thanksgiving to Christmas and that was enough!  No thank you!! Didn't see it getting better!

About the Dragon Speaking software, here's my take:  No matter how perfect their VR system becomes, there still has to be someone editing it, checking it for accuracy.  Nothing has come remotely close to that wherein no humans are needed.  I will agree with the opinion that the number of MTs needed will reduce as each updated program improves.  Are we there yet?  Obviously not - look at the jobs available online! Five years ago, when I recognized the changes, I enrolled in college right now - obtained a Bachelors in Finance, Associates in Construction Management, Associates in Accounting, working on MBA and Bachelors in Statesmanship to make sure I always have a job!  Today, the software is nonexistent, but I wanted to be able to have employment elsewhere long before that happens and I find myself unemployed due to a lack of needing MTs! 

While I worked at Focus, 5 years, there was always work!  Since October, there is no work, but they demand people show up.  I posted this question so remaining MTs with that company can do something to get compensation.  They show up, no pay, no work...but if they stay home, don't log on, they get fired because of lack of work.  Why not start laying people off since they know accounts are leaving?  Why not tell the MTs, ____ facility will be leaving on xx/xx/xx09?  They obviously are not needed or else they would have work flow.  That does not happen.  In essence, these MTs are not wanted, not needed, earning little or no money, so why not be decent and tell them to find other work?  Oh..that's right...Focus new management is not that humane or decent.  Instead, what will happen was what I witnessed in November when they lost ***** - people logged on one morning with a message - ***** IS GONE, CONTACT TEAM LEADER AND SEE IF WE CAN PLACE YOU SOMEWHERE.  They had no notice, nothing...what if management didn't wish to place people so they were just let go that morning - the day before Thanksgiving no less! 

Long before Focus/Nuance eliminates MTs entirely, they need to find decent management, compassion, understanding and some degree of honesty.  Will they be THE ONE to eliminate MTs?  In the US, what doctor has time to edit his own reports?  He paid $100,000s in order to be his own secretary?  I don't think so.  Just allow a machine to write for him - with all the legal responsibilties associated with medical records - just trust the machine to do it all for him so when he's tired, proofreads, misses something and gets sued due to inaccurate information?  I don't think so.  At least if an MT edits first, passes on to doc, he has an excuse/middle person to lighten up the malpractice suit due to inaccurate medical information. Complete elimination?  I don't see it happening.  As time passes, cutting down on the need for MTs?  Maybe, probably, could happen - we just aren't there yet.

Yes, it's Thursday, the beginning of the busy part of the week. ALL my accounts are empty, zilch. I got up for nothing. Thought I might could get an hour's worth of work in before things went plumb dry, but no.  I feel like a catfish, scrounging around on the bottoms, looking for something, anything. Maybe I'll grab that tidbit I finally see, only to find I am hooked, snookered, doomed. This was the last decent company I could find.  So where do I go from here?  I am very down about this.