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Welcome to my world. I have tried to warn others for over a year. Been there done that. Awful

Posted By: Former Focus-er on 2006-10-24
In Reply to: VENTING - Focus Hocus Pocus - Irish.Nana

They are by far the worst company out there. Dont forget that your whole check is docked anywhere from 5-10% based on QA checking your work from India. Hmmm. Never saw those penalties coming..It sure saved all of them money and you can bet the client paid full price. I remember seeing some of the work already done and all I could think of was, and they keep this contract because..... You would be penalized if a comma wasnt where they thought it should be etc.. and the line counts never matched. I mean how could you work 10 hours a day and be lucky to hit $50. I didnt know the difference until I went to another company using the same platform. I doubled my money and then some. Anyone who works for them can expect to be ripped off, definitely NOT the American way.


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Found comments last year saying they were awful but not why. nm
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Have they changed their awful platform? Posts from last year said it was terrible! nm
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1 poster from last year said it was okay, not great, not awful. BUT it only counts the black
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A year ago, they were using MT World software. Don't
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lol They are the 2 biggest MT companies in the world and growing every year.
lol
Exactly. I am trying to warn the OP about them
and getting slammed below. I expected that from upper management though. Bad company!
warn
Can you warn us all of who this company is, so we do not get stuck in this situation! TIA!
wanna warn us on who that was? nm
x
to the two posts above, i tried to warn you
sure, the staff may seem sweet.  sure, they say they have work.  however, boiled down, FN is VERY greedy.  the higher-ups don't want the MTs to make big money.  they only want ICs, which benefits them, and they do not offer health insurance or PTO.  once again, Greedy and hiddenly uncaring.
Except that I owe it to my fellow MTs to warn them off.
x
Go ahead and warn 'em
but all too many people get carried away and make up all kinds of nonsense.  I have worked for a few companies and do know what is out there.  I have others to compare this company to.  So, that sure isn't the case.  Anyway, its a free board, post away...just warning others to watch out and to form their own opinions.
Happened to me also about 5 years ago. I try to warn
but e-Tranz keeps sucking in the new ones who either haven't seen the warnings or chose not to heed the advice of those who've BTDT.  Agree with the poster who said that DG butters you up at first, calls you babe, tells you I bet someone's already snatched you up already, but that's short-lived.  First come the late paychecks, then come no paychecks, then comes a long, drawn-out war with her to try to get her to pay you.  I can't believe she's still in business after stiffing so many MTs for so long.  Oddly enough (or maybe not), she seems to take pride in that. 
Attn: Ex-Heartland Employees re: the WARN Act

For any MTs who have been laid off from Heartland or anywhere else, you might want to look into the WARN Act at the Department of Labor web site, www.dol.gov.  There might be resources available to help you.


According to a friend, awful, awful,
Low pay, bad accounts etc..
What world is that? Wally World?
nm
my first year I made 16k. Doubled that second year. Going on year 6 with (sm)

two local accounts I earned 23,000.00 and a national I earned 35,400... 58,400 this year.  Don't ask me how many hours, though, I really have no idea.  I'm pretty motivated.  (When people ask me how many hours I work a week I reply as many as it takes  I'd say 40-50/week.  I am also a fitness instructer and personal trainer, about 5 hours a week or so.  Decent money (sometimes under the table!) but mostly I just do it for fun and to be social and wear cute work-out clothes. 


that first year was a rough one... but I consider it part of my education. 


 


I'm pretty motivated. 


Last year, there was a letter sent that told us what we earned the previous year. sm
In the past, it has been all or nothing; if you did not hit the lines for full time for the year, you did not get PTO. I talked to my lead this morning about a last-minute vacation and she told me that the yearly packets are going out in a week or so and that the new policy will acrue PTO by the pay period or month. I like that a lot better, but she also made it sound like they are upping the amount of lines needed to acrue PTO. I normally get between 15 and 20,000 lines per pay period, so I am sure that will be fine but I am worried about the periods that have lower volumes, like most of January every year.
Webmedx lets you carry them from year to year sm
You can accrue up to 140 hours (I think) before you stop the accrual process. Don't have to use it all in one year.
I would stick it out, most places are slow now through the end of the year every year (nm)
x
you seem to have an awful lot to say...
I still think you would be perfect for that particular company. That is my opinion. Sorry you are so awfully frustrated and upset...Maybe a career change? You have a lot of issues...
i think its awful
That a company would accuse an employee of something without 100% evidence/knowledge. Guess the original post was TRUE!
Awful!
I didn't pass either. I got a 78. I could have sworn I answered almost every answer correctly especially since we were able to use reference material. I guess that company does not want to hire that many MTs if their test is so darn difficult to pass!!!!
Awful. sm
Time clock punching that has you working at least 40 hours (even if you're hired for 35) just to get your lines in. Clocking in and out to go to the bathroom, stretch, answer the phone, breathe for fear it'll cut into your line count. Therefore, your MT work stretches out throughout the day, eating up all of your day.

Stupid, pompous, ignorant, incompetent, braggadocious upper management, with a resultant revolving door of MT managers, MTs and QA.

ASR that came with big promises and many MTs complaining of pay decline.

I would not advise anyone hire in with them until things change at the top.
That is awful

You are right, I am not just out of school.  I've been MTing for about 12 years.  I learned from my mom and then just learned on the job after that.  Never had formal training.  Anyway, that is really terrible that the schools would mislead you like that.  Even those of us who have been transcribing for many years are not getting paid close to what we should be, much less the people just out of school.


The best way to make money MTing, in my experience, has been with my own accounts.  I currently have two of my own accounts and in the past i had an entire hospital account, which really made some good money.  Even then, it is tricky finding good accounts because many of the docs don't want to pay what the work is worth.  Best of luck to you.


AWFUL!
I worked there for just over a year and quit 3 months ago. Ever since the SPI takeover, things have gone WAY downhill. Management is awful and they treat their employees horribly. They just don't care about their MTs. Tons of people have quit, including almost all of the management that was there when it was still CyMed. My manager quit a few months before I did, and the work suddenly started disappearing fast. I could no longer even come close to making a decent line count. It also doesn't help that they don't pay for spaces. The new managers put us in the awful new work pools and there was rarely enough work to go around. I would totally avoid this company!
It was awful when I was still there!
After the SPI takeover, my Cymed manager quit, then we had a temporary one, then there was a new so-called permanent one, then she resigned from the company, then we got another temporary one, and then finally another one, who was very rude and horrible with communication! I quit very soon after all of that! I have never been happier since I quit that hell hole! They couldn't even keep an elephant typing for peanuts!
Wow, that is awful!!
I can't imagine not working for and not receiving that much money!  What Steve did was very generous and Proveros should be proud of him.  It's unfortunate that his financial manager gives the company a bad taste in your mouth!
MQ may be awful
but I wish all companies had a policy like this.
Yep, CTS is awful!
If it makes you feel any better, I did get paid after I quit.  I worked for CTS back in the summer and there was always a story as to why my checks were late.  I stayed on through three billing periods thinking it would get better....boy was I wrong.  It just got worse and the checks got later every time.  I finally quit and honestly did not think I would get my last check, but surprisingly I did (two weeks late).  CTS is without a doubt the worst company I have ever worked for and my advise to anyone that might be thinking about accepting an offer......RUN and don't look back.
That's awful. Something needs to be done about
x
That is awful, but 75% of your pay?
You don't have much of a job left.
Awful
My experience was that the accounts that were put on Turboflow were done by their overseas workforce.  If you were lucky, you were able to remain as an editor.  In my case, after a couple of months and without notice, they decided that my account was so easy it no longer needed editing.  Just, we no longer need you to edit this account, goodbye.  I had worked on it for four years.
was awful, but to say that person must....sm

be from India reeks of racism............and THAT is wrong....just plain wrong.  The poster was probably an American MT but you unjustly attacked the post as being from an Indian MT.....


attacking the post was fine, but to probably falsely accuse the poster of being from India definitely reeks of intolerance and racism and that is not a good thing. 


just my 2 cents worth.......have a nice weekend.....


Exactly!! Awful company IMO
nm
120 days is awful. Thanks but no thanks. nm
nm
Awful company
Do not work for this company. Very unorganized and extremeley snotty QA manager.
AWFUL company
Please do not consider working for these people. The QA manager was so rude to me when I started. I ended up quitting right on the spot. There are better companies out there. Please DO NOT work for this company.
Awful HR manager
Jim with Zylomed offered me a job and told me he would send me my papers. I waited and waited and no papers. I e-mailed him and called him and he totally ignored me. How unprofessional is that. Company definitely sounds screwed up just like most national companies these days. This career is really making me depressed with so much crap we have to put up with! Any others experiencing this?
AWFUL company!
Beware of this Indian-run company! I worked for them just over a year ago for about a month and ended up quitting. Their account managers and QA are all in India and are, for the most part, very rude to MTs. They are also EXTREMELY hard to understand when they are trying to train you, etc. Even when you get 98% QA scores, they still harass you and tell you that you need to improve in order to get direct submission to the client. One of their tech people even yelled at me one time when I asked for help with the software when I was new. I left them immediately and went to a new company, which I have been with since. There are MUCH, MUCH better companies out there!!!
And how about that awful spellchecker?
More incorrectly spelled words than I have ever seen. Word is by far 100% better.
took the test and it was awful
I took their test and that was one of the worst doctors I've ever had the displeasure of transcribing. Has anyone else taken their test, and if so, was it bad for you, or am I losing it? I have done some pretty bad dictators in my years as a transcriptionist, but he was really ridiculous. I had blanks all over the place, and that is just not like me! I have a very good reputation for being a great MT, and love what I do. This company probably thinks I'm a moron, and wonders if I lied on my resume about my about six years of experience.
Awful company!
Don't even bother applying. Heavy turnover. Not good management at all.
Awful company!
I had horrible experience with this company and will never go back. My account manager was so rude!!!! Waste of time. Money stunk also.
That's awful.Are you sure it was deducted?
nm
Apex is awful
I just quit working for a company that I otherwise loved because of Apex. It does EAT reports. Run away!!
Not good, not bad, but AWFUL!
:(
I don't think it's awful in this day and age, but if you had your own accounts, you'd be ma
around 11-13 cpl, at least we do in my area, but I think 8.5-9 cpl is the going rate working for someone else.
APEX IS AWFUL
Numerous problems each and every day. Constantly calling support.
Awful dictators

Awful dictators.  They cannot keep people on this ortho account.  The sound is so muffled, you cannot understand even an otherwise very clear dictator.  They do not have a website.


Vianeta was awful...
They still had Vianeta when I left, also another bad platform. The person who you were referring to as the sister (will not name) has been in and out of the office because of the issues you mentioned. I liked her, but the day I had my interview she was screaming at someone over the phone and I almost did not take the job there because of it! I think it is a good company for MTs because of the pay, if you can get an account that has good work on it.
QA position is awful...
The platform for the QA position is HORRIBLE.  Don't do it!!  You can't get any hours in, they have maybe 1 or 2 jobs that show up a day, so you can't even get one hour in.  You wait around and email people hoping to work, but there isn't any work.  Then they tell you ONE job came through and you try and jump on to get it and then the platform doesn't work or they tell you it isn't there anymore.  Total joke!  They tell you all hours are available and you can work whenever you want.  This is because you couldn't possibly have a normal schedule with a constant flow of work.  This is the worst company I have ever dealt with.