Webmedx has difficult accounts. High ESL.
Posted By: more on 2006-03-23
In Reply to: Webmedx also going VR - nn
More power to them if they've developed a program that can handle those high-ESL nightmares. They have the toughest accounts I've seen in 25 years of transcribing. Yeeeeuck! Would hate to be doing VR on those!
I have a friend who works there in management. I will have to check with her to see what she has to say.
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Is this what you mean by difficult or high maintenance? lol
:+
They are difficult accounts, and they have not
been able to hold anyone on these accounts for some reason. They've had these accounts for quite awhile, so I'm thinking that in order to keep the client happy, they must be offshoring the account again. They will do that from time to time. I'm glad I'm off of it. I was not making my lines on the Michigan account.
The oncology accounts are very difficult. Too many ESLs.
It just was not worth it for me. A lot of long reports but no money to be made. It just took too long to get through them.JMO
Great people, difficult details on accounts to remember...nm
x
Well, I was a high producer when given accounts that -sm
were easy to build lots of large templates for. Although I must say that was rather boring. Now I have more challenging work that I really like, keeps my mind stimulated, but alot of it is state-of-the-art oncology for a couple different clients, and their work just doesn't lend itself to templates, or even very many macros. Also more time is spent finding info. on drugs & equipment that is often too new to be in the Stedman's books.
Although I'm sticking to my production commitment, on this type of work I need more lines/day to live on. So although I'm supposed to work an 8-hour day, 5 days a week, lately it's turned into a 10-12 hour day, 6 days a week.
I AM interested in learning new things, the more specialties I'm doing, the happier and more well-rounded an MT I am. But I think if that variety results in slowing me down, if my work is still coming in accurately transcribed, it should pay better.
I think that as a supervisor, you would find more people interested in taking on more challenges if they were REWARDED for doing so, instead of PENALIZED by a reduction in take-home pay.
JMHO
Very high ESL at Webmedx when I was there a few months ago..nm
nm
There are a few accounts that do not need high speed. I am on one. It is clinic.
Best bet is to send it in anyway and be up front about it!
How do you know there is high turnover? The companies I have worked for get new accounts. sm
They hire because of having more work, not because their current MT's are leaving.
Some of the companies hire constantly because of turnover but most do because of growth.
The BS that MQ has done over the past few years has opened up a lot of new business for many good companies and it looks like that will continue for a while until CBay either runs it to the ground or converts all the accounts they possibly can.
We've been at high alert OT all this week at Webmedx. nm
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Yes, but their internet accounts at the moment are high volume ESLs nm
m
WebMedX is a good company. Decent pay for high level acute care
They have excellent account managers and a great QA dept. The platform is really quite easy with the improvements they have made, and they are constantly working to make it even better. Everything is geared to making the MT's job easier. I have been with WMX for over a year and I am quite pleased with them.
Webmedx does on certain accounts; ask. nm
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Does Webmedx switch you on accounts a lot? Thanks. nm
Does Webmedx switch accounts?
Not only do they switch you on accounts, the accounts they start you on are so absolutely, horribly bad -- ESL docs in masses and very, very hard to transcribe - that taking the gas pipe seems a much gentler form of agony! $$$ are not to found with Webheadaches!
Webmedx - anyone know when new accounts are starting up? (sm)
I know we have been hiring in anticipation and probably some of the new employees are working on current accounts until everything is on line. At least this has what I have ran into at other companies. They have to be trained and ready and I anticipated our backlogs might be a little low as we share. Today I have been out of work most of the morning which is EXTREMELY RARE, however it is a perfect day to play outside so I will go out and pot up some things and wait till the work load builds up a little more.
Sorry if this kind of rambled on. Welcome to new employees, I am certainly not complaining or accusing them of taking work away from the rest of us. Just wondering when the new accounts are coming on and if we will be given opportunity to switch or try out the new ones.
Have a good day. Putting on my old jeans and heading outside for an hour or so.
Webmedx secondary accounts
If you take on a secondary account, do you bounce back and forth between your primary and secondary based on turn-around times, or do you get work from your secondary only if there's no work on your primary? I'm pretty sure it's the former, but just want to be sure. TIA.
I'm high level 4, all acute care, high ESL, many years exp. and highest QA grades...
In case you are wondering...All acute care, all specialties. I request new accounts, and yet they all run out of work...not just during usual slow periods...
I'm original poster and a high level 4 as well with high ESL accts, which I've always had...sm
My accts (10+) for the previous 12 years were all in the LA area. I consider ESL at Webmedx easy, even though my WebmedX accts are supposed to be high ESL. ALL of my STMs accounts are low on work--quite low. I've added more accounts. Not helpful if all are low in work. My supervisor at MQ was more helpful than my Webmedx STM.
WEBMEDX is getting all sorts of new accounts coming up. sm
Might want to apply to the 2007 and 2008 MT Employer of the Year!
Webmedx ? secondary, tertiary accounts. sm
Have a main and secondary and almost always have work, but.. sometimes after OT has been offered (like this morning) I have nada. Think I need to be assigned a third account or be put on as a helper somewhere. I suppose I ask my team manager, are we allowed to request an account that looks busy, must it be an account in her Book of Business like with MQ. Any info before I make the call would be appreciated.
webmedx tertiary secondary accounts
I have 5 accounts with Webmedx. I am always running out of work on the weekends because like you said they call for OT and then there is nothing left for us who do work the weekends to type while everyone else is getting more money for OT. Not very fair. Like the other MT said beware of what you wish for. different accounts with different account specifics is sometimes more trouble than it is worth. Haven't had a full paycheck for quite awhile.
Does Webmedx inform you when new accounts are coming on? (sm)
I know they recently were hiring and now the backload summary numbers are down on a lot of accounts (mine included). I am hoping they just hired in anticipation of new account and are training these people on the current accounts and things will improve after the new accounts come on. Am I dreaming?
I understand no company wants to pay OT and it is a balancing act to get the correct number of MTs on any given account. I just don't think they were hiring to overhire. They seem far too nice for that.
Sorry for blithering, main question was do they share info about upcoming new accounts?
There are WebmedX accounts still on regular transcription?!?
That's news to me. Have worked on most all in the past 2 years and ALL are on VR. And they don't tell their clients or the clients would not HOLD CONVERSATIONS WITH THE VR, talk about how something sounds funny, give editing information, ask how we are today...etc LOL
No one was bashing, they were telling the TRUTH.
Medware or Webmedx? Which is better in terms of accounts and benefits?
I am trying to decide which company to apply with. I also need flexiblility. I can work full-time hours but not the same shift every day and I know some companies want a set schedule every day. I work a lot of weekends.
There's plenty of work at Webmedx - my group of accounts is running OT. SM
Again, why don't you ask your manager for MORE WORK?
They are not MT, but general transcription. Pay not very high. at least not as high as MT work.x
x
WEBMEDX???? It's a small national, right? Benefits, running out of work, what kind of accounts,
flexible schedule (as in working EVERY weekend mandatory?
Any opinions on the company would be appreciated. Found some in the archives but all mostly from 2004 and 1 recent post but not much info. Thanks.
There are dozens upon dozens of accounts at Webmedx...sm
...I don't know of anyone who could tell you which one was 40% ESL. That could apply to many accounts...
They have at least 1 very difficult
account that is hard to get lines on. They also have a weird platform. There are 3 files for every dictation, 2 of which you have to open. They supposedly give you a percentage of lines to allow for that, but I think it is a bunch of garbage. I currently work where there is no platform, we type in Word or WordPerfect 5.1, whichever we are most comfortable with and we have a macro to put in all the demographics - all we have to type is patient's name. I don't understand if my company can make it simple why the others can't.
You didn't ask, but Precyse offshores, if they tell you something get it in writing because there is little truth in it. Communication is very poor.
Not too difficult
With someone with your mentality--like shooting fish in a barrel. (Do try to get over it.)
Very difficult to say unless
you know what the system is like, the dictators, the quality of the MTs, etc. 3.5 is not a great line rate but you can make some money if you are only filling in blanks and can get in and out of the reports pretty easy. I was offered 5 cpl once but the dictators were so horrible and the MTs so horrible and the system so slow I went broke immediately and quit. There is a learning curve obviously but sometimes you know immediately it won't get much better. Good luck! The very best way is an hourly rate but most companies not willing to pay that.
I did it! It is not that difficult...
a lot of it will probably come back to you. Allow yourself a week or so to pick up speed, but I think you will be fine.
Same here. It's very difficult to get anymore than 200 lph
Am considering quitting also. Have averaged 300-400 lph at any other place I've worked. I also agree with you about the emailing bit. After every update about how much work is on the system, it's ALWAYS followed by an email from the owner about a minute later telling you to either stretch more or threatening you with their PRN Program or that you'll lose the work to offshoring, etc., etc...
Have nothing against anyone there, but I very rarely ever break 200 lph working on their hospital accounts. Bayscribe definitely gives low line counts.
If you only do 100 lph cause of a difficult doc then its a whole 8.80 an hour...
tt
Difficult dictators?
So MDI-FL and WebMedx both have decent health insurance for a decent price? And what do we have to do to get that? Are they all ESL? Or do they truly have decent dictators where you can make some money. I have done very few ESL. What typing speed are they looking for?
it's difficult, but it comes down to self-discipline
Like you, I started at MT when I had my first newborn in the house. He's 18 now. All told, I have three boys, ages 18, 17 and 16 living in my house, and my husband. My home office is in my walk-thru pantry. We have a straight-thru house, so one has to walk through my work area to get into the kitchen, and all those growing males have to visit the kitchen often. In addition, I apparently have the hang out house, and there are usually a good number of other young people at my house most afternoons and weekends. That is one thing that I love, though. It's good to know what my boys and their friends are up to.
Over the years I've worked hard to establish boundaries. It WAS hard in the beginning to let the phone calls go. It was difficult to turn friends and family away from the door, but it had to be done. I had the same problems as you. I was up all night, production was low, etc.
I didn't resort to renting office space, I just got mean, I suppose. My answering machine message said that I was working and would return personal calls after business hours. These days, I have caller ID, so I can check the number of incoming calls. I answer calls from school, work or from my children and husband. That's it. Other calls go to voicemail. I changed the locks on the doors, and did not give keys to my family or neighbors. I had a few arguments with them, and used a very stern voice. I'm busy. I'm working. It's no different than anyone else who works in an office away from home.
I do, however, get up from my chair fairly often to avoid edema problems. I will throw in one load of laundry, wash a dish or two, run the vacuum in one room, or even scrub a toilet. But I get up and do only one quick chore at a time. No t.v., no radio, etc.
It's difficult, and it takes some perseverence and certainly self-control to establish boundaries and good at-home work habits.
Good luck with your new office. For me, though, I would not want to work to pay rent for an office when I have free office space at home.
I agree with you. It's not that difficult IF - sm
you TRULY are an experienced MT. I am not talking about the I have 20 years doing neurology or I have been doing op notes for 15 years. MT. I mean the MT who can, no matter what comes up next, DO THE WORK and do it well. Everyone has to leave a blank every once in a while, but I believe there are a lot of people out there doing this job who cannot turn in even 1 job without a blank in it. They have limited experience, trying to pass it off as acute care/teaching hospital experience and when they get the actual work, boy does it show.
I find this very difficult to believe.
//
I am with Axolotl. There is nothing difficult sm
about using Notes. They also have Speed Type with it for an expander.
Please apply! We have so much work! Seems so many places have been slow since Christmas and New Year, but it has been the exact opposite for us! The account I am on used to just be discharge summaries, but we have now taken over their consults and ops as well.
VR and difficult dictatoirs
I saw your post and would like to tell you and anyone else, do not get your hopes up high that VR will not work because of difficult doctors. I know for a fact. I work on VR and some straight and I would have never believed it but I personally think VR works even better sometimes with most of the difficult ones than with our better speaking dictators. Why, ? who knows. I myself was under the same thought when we were told were going on VR, oh, it will never work with so and so. It does and very efficiently on the VR I work with.
98.9% QA is NOT that difficult to attain -
Nor should it be if you are a quality-minded MT. I don't understand the negative about this company just over the QA. Their rate may seem low, but the 7 cpl rate is for clinic work, which in my opinion is much easier and deserves a lower rate! The acute-care rate is comparable with other companies nationwide.
I must point out that there are pros and cons to every company nationwide and that no company is a fit for all MTs. Compared to other nationals, however, this one is way above average, in my opinion. I'm sure I'll get bashed for this, but that's okay - I'm hauling money to the bank each and every paycheck!
not a difficult transition
Having trained MTs from DQS to ExText I can safely tell you that it is not a difficult transition. There are many similarities and it is doable. Never be afraid to take a leap of faith, it could change your life. It changed mine.
How difficult is it to get 100+ reports
for radiology on Meditech with ShortHand Expander in one shift?
I would think pretty difficult
IMO..... I think it would be pretty tough, unless the reports are very short (then hopefully you would get paid per report). I used to work in Meditech and I spent more time filling in the demo screen than typing the reports! I don't think MediTech is Radiology-friendly (IMO) unless the reports have some meat on them! Also depends on the version of MediTech, some have the autofill and some you have to fill in every blasted box.
So far they are fine and not that difficult
Yes - sounds like you are the one having the difficult time -......
must be you who got the axe! Maybe you should spend your time looking for another job and praying you get one.
Thanks for the info.. Is your account difficult?
I read some earlier posts about a high turnover and the hospital being too picky..what do you think?
Was the test really difficult? How bad are their ESL dictators?
x
I tried it also..platform too difficult to navigate..nm
How easy or difficult is it to meet your
line requirements with their accounts and typing platform?
Has anyone tested with DRC and is it a difficult test? Thanks nm
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