Was it mostly the office manager or were there other issues?
Posted By: worth a shot? on 2007-01-26
In Reply to: Don't bother! - Anonymous
I appreciate you sharing. Any other insight would be great too.
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Martha Turner is the office manager. nm
xxxx
Here is the dummy office manager's verbatim response
The allogations you just made are unbelievable. I want to see the information you have as proof. Please call me tomorrow morning at 739-7500. Can you be at PROSC at 10am with your unaltered reports?
Said to have payment issues in the past. Needed Office 2003
s
That is wonderful news. I hope the changes stick and the new office manager is a true asset to the
owner. She is a lovely woman and I wish her much success. I just might check them out again. Thanks for the information.
I know I made over $60K as a QA manager. An MT manager
I am told is less money but definitely NOT as low as $36,500. I would not do it for $36,500.
The majority that I hear and see (and many are not advertised) are around $45K. You are giving yourself away for that. You might be working for a company that I received an offer from at one time. Great people but could not afford to work for that kind of money. Way too low to be on call 24/7.
The main office was in Bolingbrook but they built an office in Yorkville last fall. SM
I think that the owners live in Yorkville, so it was built close to their house. Nice office, just pretty far out.
Just curious, is the MQ Nashville office the old Lanier office? nm
nm
I don't work in the office and never claimed to. I am just saying that since the new office open
October with everyone of the admin staff in one place, these problems do not occur any more.
Can't get paid in the office if you don't work in the office.
JLG has MT's working at home, not in the office, not to mention working out of state. The mail is the only way to get paid since they have temporarily suspended direct deposit. The only ones getting paid on time are the ones that do work in the office, like the management and people answering the phone.
Closed FW office, Indianapolis office too. nm
xx
Former QA Manager
your "former nurse" is inaccurate. This person was a great manager. She was a valuable assest to the dept. in that position. Any company would be lucky to have her.
As a former QA Manager....
I often said, only slightly in jest, that a full psychiatric eval would be a total GODSEND. Unless you've been on the receiving end of MTs who can't accept that diagnosing an 83-year-old female patient with AIDS (dictated "of advanced age"), is WRONG, then....welll.... (She claimed that she knew as much as ANY doctor, so who was I to suggest that she was wrong?)
And then there's the MT who believed that it was her first amendment right to transcribe whatever she liked because, dangnabit, she was a doctor in a 3rd world foreign country in a former lifetime...and threatened lawsuits because she was smarter than ANYONE else, so couldn't be touched by anything with white genetics...
Believe me. Psych tests aren't a bad idea.
No, not the manager.
Those were the responses I got when I asked about the sign on bonus. I was trying to dig up their old ads. You are right about the headers and footers too. My paycheck was short almost $500.
Re: manager
I'm not the person you were asking, but the person I'm pretty sure you're referring to is still there as of now, so guess it wasn't her. In fact, she seems to be handling it quite well.
Ops Manager
Do you mean the owner or someone else? I guess I have stayed under the radar so far. C
Have you tried to tell anyone about it? Such as your manager or sm
the Solution Center? They trouble-shoot issues like this all the time. Oh and don't blame the platform - it could indeed be caused by your routed or your ISP. I've been with them for 8+ years and no major platform problems.
All I know is that my first manager
told me that medical transcriptionists have always been job hoppers, always looking for a better deal, and that was back in 1990-something. It was after that that MQ came on the scene and started changing the industry for the worse IMO.
OSi manager job
Hi. I've been an MT with them for a while, and it IS as bad as people say it is, but an account manager position has come open and I'm thinking about selling my soul to the devil. (Sorry--I'm poor, and as anyone knows who has typed for them, the second I start making money, they add 15-trillion more hospital accounts for me to try to learn, slowing me way down.)
Does anybody know how much an account manager position with them might PAY and whether it requires RELOCATION? Neither of these crucial points are mentioned in their job ad. I'd ask them directly but I think I've been a thorn in the side of some of the higher-ups, though maybe not the ones I'd need to get along with, so I don't want to make myself known just yet. Anybody know? Thanks.
Who is the ops manager?
Who is the ops manager?
Lesli McGill
Not the Manager
I could bet you anything that you NEVER had an issue with the Manager. There are two people we report to, a supervisor and a manager. Yes, the supervisor can be a bit abrasive at times but as long as you stick to your schedule, produce your line counts and maintain your quality, normally nothing is said to you. One always has the right to go to the Manager if there is something that cannot be resolved.
If there are QA inconsistencies, there is a QA Challenge Program. I have had errors removed and I have also had them stick.
I have transcribed for over 15 years and I have never found a better company. I believe there are a lot more happier MTs than there are unhappy MTs at Axolotl.
They are able to offer us such good benefits and line rates because Axolotl is known for their quality. They are truly different than any other National company and/or in-house company/hospital, that I have worked for.
No, I'm not the manager! (nm)
I do currently work for Milner, and I'm happy here, but not everyone has the same experiences with companies.
Again, what issues ............
You are the one who asked me to get a grip just because I pointed out that Transcend had a 74% revenue increase this last quarter and accused me of being a "MDI cheerleader", which I am not. How can my pointing out that Transcend “ain’t doing so bad” financially make you so defensive?
You are the one who said that MDI had issues that Transcend needed to “Fix” or you were leaving MDI, and now you are saying your experience has not been bad, but there are issues with management. Again, I ask, what issues?
I don’t think my post was assumptive in any way, merely factual from my standpoint. I would certainly not assume that everyone has had the experience I have had with MDI. I am sure, especially from some of the post I have seen on this board, that there are a number of MTs who have issues with MDI, I was just stating I am not one of them.
You got issues? Deal with them or find another job! It is as simple as that.
My issues ( ignored)
First off, I like my accounts. I do. That's why I'm still there.
However, the QA people I've worked with have MUCH to be desired.
On my monthly reviews, the QA person scores me, but don't even give the sentence, much less the entire report, to give context on the errors. They only give me the word I presumably used incorrectly. The WORST error I made was not putting a capital letter in the middle of a word, i.e. BuSpar. Though other errors were even more minor, there is no way to refute or explain that if it's only a word, is there? I've asked for context, asked for an explanation. Zero response. I've stopped asking.
I've also repeatedly asked for instruction on how to do something right that I'm presumably repeatedly doing wrong because it doesn't match the stated convoluted format. It's only a matter of learning the keystroke, and I can't find the answer. No response despite repeated requests.
There are discrepancies between account instructions say and what the QA person insists you do, which are completely opposite of one another. Asked which is correct? No response. So, when I'm dinged for this on the next QA review, I certainly won't get a response THERE, either, will I?
Errors are counted off that are so completely and unbelievably miniscule that no medical professional would even begin think they are wrong because, in truth, the aren't (he was seen 1 time versus he was seen one time). But because Amphion has its little oddities it's wrong. DING~
And being wrong means that you are kept out of the money. I've always passed my monthly QA at over 99%, but that just isn't quite enough to get to you making more than a tenth of a cent more per line. It's a bit like needing to be an MT Stepford wife in order to win.
I will stay there for now, but I'm no longer as enamoured as I once was. I think top management is okay, but they ought to take a close look at some of the people who are running their ship in their name.
I usually don't post here, but I certainly can't take my whining to management. The bell would toll, and it would toll for me. Maybe one of their people will read this and pass it along.
Serious issues that had nothing to do with
nm
TTS issues
I previously worked for TTS. She has recently just started her own company to provide employee status. prior to that she was a company that was subletting work from other companies. In the beginning the work was great and the pay was never late, but then she had issues. Decided to pay when she wanted to pay. From what I understand things with that issue have gotten better there, but make sure to stay on top of it.
TTS Pay issues
IMO - Linda will NEVER have this 100% perfected and I would warn anybody to stay away!
I have never had these issues
When I first started a month ago, I was provided with a TON of information. I printed it all out and have a binder with pages and pages of physician's names, spellings of cities in the area my hospital is in, and even sample reports for each of the doctors on my account. Also, if I have ever had to email my lead with any questions, she has always gotten right back to me in a timely fashion.
Pay issues...
That's probably why they never called me back once I addressed to them when they called me for rehire if they had straightened out their payroll issues. I told them I would not even consider about coming back unless they pay me on time!!!! Of course they said they have a new payroll department, but after that conversation, I never heard back from them. The company really sounds screwed up in the head. I do not think anybody needs to work for them.
lag issues
Yes, this is definitely a hospital problem. I have had extreme problems with this, but they were supposed to have fixed it on Friday. I worked yesterday and only got kicked out once. I know that KS is working diligently on this. I really don't like this about the Meditech platform, but I do like the fact that it is straight typing. I use PC ShortHand and like that as well. I also think newbies (I've only bee on this acct. a month.) have a learning curve as far as physician and patient names, looking up, etc. Hang in there - I think it will be worth the wait.
I think it was TTS that had pay issues. sm
If you search for TTS, you'll see a few MTs had issues there with pay not being on time. It's possible people are confusing TTS, which I think is Transcription, Technology & Support or something like that, with TT, which stands for TransTech.
They don't pay well and there have been issues in the
past with not getting payment in a timely fashion. You can check the archives for more info.
no issues with pay
i don't know who posts these messages about gant transcriptions, but its very easy to read into the negative remarks and get a bad impression. i have worked for this company for quite some time and have been very happy in doing so. the issue of pay should be addressed with the one writing those checks, not with disgruntled people leaving snide comments when it's likely they are hurt for probably being fired for poor performance or something and want to get back with any digs they can. it's a great company if you give what you expect to receive!
Sorry to say, I am having the same issues
Wow, I feel like you just stepped into my world! I haven't been with them long and I am beginning to notice a lot of inconsistencies in policy just like you mentioned. I thought I was just being overly sensitive. I am trying to give them the benefit of the doubt, but if things don't change soon I will have to leave.
You have serious issues.
Oh no, I am not nasty and rude! I posed a comment like that because it is true! Would you seriously work at this job if you could only do 41 lines per hour? Even 80 lines per hour?
I never mentioned how many lines I type per hour, therefore never *puffing myself up* as you said.
The pay in this profession is certainly not what it used to be but even if the OP was making 13 cpl, at 41 lines per hour, that is only 5.33 an hour! Come on. We are supposed to be here to help other MTs. I am helping her by stating this job is not for her. It is obvious!
Get your panites unbunched and get over yourself!
You have some serious issues.
x
VR issues
If you think for 1 minute that VR is making you a plain old typist, you will have a lot to learn. It is not for a newbie because you have to be an excellent Editor to watch each and every word. Now that might not be for you but I happen to love. I was outsourced, did not ask for VR but that was started inhouse at the hospital where I had worked for 12 years. After we had learned (some did not like by the way and left), then we were outsourced to a company in town working at home. You have to know transcription or you WILL not be able to do this. If a physician says he prescribed a patient 750 mg of aspirin 4 times a day would you not question this? A newbie would not know. This can go back and forth and seems like it has. I had an Indian physician the other day and she said food and VR put in foot but you have to know the sentence. When a dictator changes their minds and they do, VR puts in this and that and if NOT an MTer, you would not know what fits. I now have been working for 48 years and frankly I love VR because I work straight through and when dinner is done (my hubby cooks for us) I can sit at my desk (work 12noon to 8 p.m. shift) and eat while I am working. I have been told some at my company make really high salaries (by the way I also straight type because work for the same hospital as when outsourced, now have 19 years working for them) and we have interns and they are on straight typing, never go to VR). When I first started doing VR I asked my daughter (I am very poor at math) how many lines per day on VR would it take to make X amount of money per day and she told me the number I would need and that is what I strive for, some days more, some days less but it averages out to what I need. I work only 4 days a week now, am 66 and I make $500 per week which is what I WANT. I have worked so much in years past that I do not WANT to work full now. In the 80s my salary was close to $60,000 but then we were paid salary, incentive and that went out when outsourced. I do not know what the company wants to pay the people here, Transtech I believe is the name of the place but I heard something about 3.5 cents a line? My last day working was 3245 lines of VR and at my 4 cents that was $129.80 and at 3.5 that would be $113.58. I would not like to do for less than I do now. Some like, some don’t but I really think the big companies sooner or later will go this way and if people jump ship, unless working for say private office, then probably are going to be jumping ship often. When we were outsourced, I had spent from 1974 to 2002 in a hospital setting doing transcription. I had no idea about all the companies out there, we did not work on the internet and I was in my 50s when outsourced. I love the hospital I have worked for (I do not like the influx of all the ESLs and we have loads now there) and I have made enough in years past to retire if I want to. I read other posts on her about companies they work for, such as MQ and the stories are horrible. My job does not bother me, no micromanaging and what is not to like? If I wanted more money, then I would work a full week or even do like I hear others do, work 2 jobs or weeks and weekends. I am just past all that working now. I hope I have answered some of your questions. I love my work, have always worked in the medical field even before learning MTing and just do not think when you get a certain age it means sitting in a rocker all day long.
VR issues
I'd like to know what platform actually learns. I've been on same one for over a year and it (or docs) haven't changed or learned one tiny bit. It even still gets the dictating docs's names wrong! The gibberish is still in many reports, etc. Several posts have suggested that it's QA who wouldn't catch reports that are shot through in a hurry. Where I work, QA only gets reports specifically sent to them. It's the client who catches demograhic errors, such as wrong admit date, wrong John/Jane Doe, etc. They don't read the reports. Only a few docs actually read reports. They use electronic signatures and don't bother. Maybe the only people who'd notice might be Joint Commission but they only choose a few randomly (I think) to check thoroughly.
so she should already know about the issues.
nm
Talk to your manager about it first of all. Then...
...if that doesn't work, most companies, depending on how much they are hiring, can find you a spot if they want you bad enough.
Sometimes recruiters are really restricted on what they can hire for, but if there are a lot of openings to fill I can hire a M-F person if it's a deal breaker and I absolutely don't want to lose them.
However, it doesn't happen often, the person typically has to have a spotless track record and reputation in the field, and they possibly will have to fit into a potentially difficult-to-fill niche (oncology or very high ESL, for example), but it's not unheard of.
Good luck!
Why would hiring be better with a new HR manager? The HR manager should not do the hiring. sm
The recruiter should hire. The HR manager should do the job of any normal HR manager and make sure the legal issues are done, benefits, etc. A recruiter is the hiring personnel. The HR manager is to do the inside job of human resources. That should make no difference other than with the benefits.
Yes the operating manager
is nasty and they want you committ to them but they will not committ to you.
BIG 3rd on the operations manager! sm
She is as nasty as they come. Sweet as sugar until you have worked there for a little while. I REALLY suggest you stay away. They don't value their employees in any way.
What manager did you e-mail?
I have had nothing but excellent feedback from Lee Perfect training manager. She replies to my e-mails all of the time. I received my foot pedal in three business days. This sounds very strange what you are going through because I did not experience it whatsoever.
Awful HR manager
Jim with Zylomed offered me a job and told me he would send me my papers. I waited and waited and no papers. I e-mailed him and called him and he totally ignored me. How unprofessional is that. Company definitely sounds screwed up just like most national companies these days. This career is really making me depressed with so much crap we have to put up with! Any others experiencing this?
The ortho manager IS the BEST!
Best manager (and company) I've worked for in over ten years.
Is this from the wonderful OSi QA manager?
This is what I would expect from her.
Has TT lost the QA manager?
?
I'm in agreement, but how bad of a manager
3 jobs. How on earth would they even be able to manage anything? I would have to assume that management is nonexistent for the people under that manager at those companies!
My lead at TTS is a manager at
a different company too. She hasn't been at TTS long but can never be found either.
Yep and where else will you find a manager who.....
works weekends and actually responds in a timely manner?
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