Want the straight scoop? Here ya go..
Posted By: TT112 on 2008-02-11
In Reply to: Why is that if someone says something - against the almight TT, they must "shoo"?
On the debit side:
1. Emails SOMETIMES are not answered promptly, sometimes not at all. This happens, it seems, if you ask a question that management might not want to answer for whatever reason, such as questioning Q.A.
2. Sometimes it takes a little too much time to suit me for the next job to download. This probably has to do with how many people are working on the system. I haven't asked because it really hasn't been enough of a problem for me to even mention it.
On the credit side:
1. I, personally, have run out of work totally only a few times, less than I have fingers on one hand, in the 5 years I've worked for TransTech. The first time I ran out of work, I asked for, and was given, back up accounts so that now if my primary runs out, as it does frequently, I have plenty of work on my back up accounts. I would imagine that running out of work would depend on whether or not an individual MT was willing to do any kind of work and on different accounts. In other words, doing what you hired on to do and that is the work they need to have done. Anyone not willing to do this might run out of work but that, IMHO is their own fault.
2. My paycheck is ALWAYS on time and correct. I actually received an email once telling me that they had accidentally shorted me on my paycheck and that the amount would be added to my next check. The amount was so minute that I didn't even realize I had been shorted.
3. Tech support is THE best. I have rarely required the assistance of tech support but when I have, I email and usually receive a call within 5 minutes. They get whatever problem I'm having corrected and I'm good to go very shortly.
4. Everyone in the office is ALWAYS courteous and helpful. I rarely need to call the office at all but this has been my experience the few times I have needed to call.
5. Their software is very user friendly and takes practically no time to learn. I am a complete computer incompetent so when I say this, I know what I'm talking about.
I guess that about covers it. I don't post often but it really ruffles my feathers to see such derogatory posts about a good company; especially the posts saying Transtech doesn't care about quality. That is a blatant lie. I do not know if they hire less experienced MTs or not. I hope they do. If, indeed, they do I feel certain they are left on full edit until they have proven their capabilities.
Now you have it, the good, the bad and the ugly from an MT who is some 600 miles from Houston, Texas, has never been to the TransTech office and probably never will be, so puleeez don't call me management.
Like Forrest Gump....that's all I've got to say about that.
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The scoop
Here is what is going on at OSI: The QA Manager is someone who a lot of people feel like it inexperienced to handle the position. Its caused a lot of the problems. As far as being an MT at the comapny, you may or may not ever notice her. Its risky but not completely out of the question.
Okay, here's the scoop.....
Below is a cut and paste from an email I just received from this company. I don't know if they offshore or not. Also, I tried to see if I could find their website and could not do so. Here is a cut and paste of the response I got and it just doesn't click with me. Take care all.
We are needing about 12 ICs not employees to start, and will be adding on over the next few months a few more. These are fulltime and part time, but we need at least 10 fulltime to start. Below is further info. You resume was posted on MT Daily
MT Work Specifics
Startup Date: Jan 2, 2006 with others added in as they can for the next two weeks.
Worktype: Multispecialty clinic, DS, clinic notes, Consults, Psychiatry etcetera.
Dictators: Mostly English speaking, sound very clear, digital wave files, ESL docs are clear, (possibly 5 out of 100 doctors a bit of a sticky mess to type up but all others very good).
Transmission of Work: Work is taken direct from a pool for transcriptionists, and work filters in 24/7 and drawn at will by the MTs. This will allow for work 7 days a week for those who want to work varying hours/days.
Computer Equipment:
Ø A good computer (preferably no older than 4 or so years, with a good lot of RAM
Ø Word 1997 or 2000 ( I believe 2003 will also work but not sure yet)
Ø a sound card, good headset for transcription work
Ø DSL preferred for speed downloading
Ø FTP program (we have one you can use free)
Ø foot pedal
Ø medical spellcheck program
Ø line counting program (we have a free one we can send you if you don't already have one, counts will be compared to our in-house counts)
Special Equipment:
Ø All MTs will be hooked up to a web-based program, in which they will draw sound files as well as type up reports. Once those reports are complete they will come to our editing department automatically.
Ø Wave pedals particularly for this type of web-based program will be provided by us, and the expense of $87 (plus nominal shipping fee) taken from your first pay. Note: Some of you may already have wave player pedals that will work with this system so we will test them out first.
Experience Requirement: MTs must have good experience or be willing to train properly to bring their skill level up to par.
Line Count: 65 character line WITH spaces (average report approx 3-7 minutes of dictation, depending on worktype)
Status: Independent Contractor only
Pay Rate: Varies depending on experience and will be discussed individually.
Pay Dates: Invoices are paid on the 5th and 20th of each month and are done by direct deposit to your bank unless otherwise requested.
Do I work remotely? Location of MTs does not matter as the work is drawn from your work pool, therefore you can begin any time of day or night, although we are hoping to mostly find those who can work daytime and weekend. Those who can work evening for a few hours are also welcome.
How much work can you draw? As much as you can complete in a timely manner, with all work being done by day's end, and completed properly and accurately. If your work is lacking in accuracy you will be cut back on workload until accuracy levels are appropriate again. We tend to hire only good experience but will always work with an MT if we see potential for improvement.
If you are interested in testing after reading this information and discussing rates, please be in touch |
What's the scoop?
Just wondering what there is to know about TSSC, LLC . . . saw their ad, but not much info available as far as I can tell.
TIA
want the scoop on D&L
I am sure those who have posted before would not mind - just reply by email instead of posting. Some things are better understood through email.
Same Scoop Here
I'm FED UP as well. I have been wanting to give her notice for a while but I've been waiting to get some money which I need first. Its been one thing after another. I'm getting rid to start filing complaints but a lawyer would cost me more than she owes me. Anyone know anything about small claims court?
Here's the scoop...sm
opening is for Full Time work only with 1200 lines per 7 hour shift as the minimum production standard. Pay is based on experience as determined by the hiring supervisor..
What's the scoop with Transolutions new QA? I sm
was offered a job and thinking about it but don't it if they nitpick you death on QA. They pay is kinda low though, only 6 cents a line. Isn't that lower than average?
here is the scoop on flexibility with DSK
I worked for them and was told I could have flexibility. This is no lie, I would run out to the mailbox to get the mail, or maybe get interrupted with a phone call - probably no more than 10 minutes away from the computer - AND I WOULD GET A PHONE CALL FROM Diskriter ASKING WHERE ARE YOU? ARE YOU ON BREAK? YOU NEED TO LET US KNOW WHEN YOU ARE TAKING A BREAK OR GOING OFF TO LUNCH.
When I took my lunch break, my phone would ring if I was over 30 minutes. I felt like big brother was always watching.
Maybe it wasn't that way with everybody, but I never ever deserved that kind of monitoring for any job I had. The sad part was that when I worked for them there were times I would not have any work whatsoever, but was told not to leave my house in case work flowed into my que. One day, I sat for three hours on a Saturday morning because they insisted we do overtime, and I did not get my first job until 10:40 a.m. THREE HOURS ON A SATURDAY. I can still recall that day - I made $17.00 for an 8 hour shift. I quit shortly after that.
I REALLY need the scoop on RI Unlimited, please!
There was a little blip about RI further down the page, but it didn't say much. I did a search. Some people like them; a lot of people hate them. Folks, I could really use some specifics here so that I know what I'm getting myself into. Do they run out of work? How's the communication? I've heard they dock pay for mistakes. What kind of mistakes? I mean, there are punctuation problems and then whole medical words that can be misspelled or left out--and there's a huge difference between the two. How do they pay? Do they give raises often enough (or at all)? These are the kinds of things I need to know (and anything else you can add will be helpful). Thank you--I appreciate it very much!
Whose got the scoop on MT World?
Good, bad, and the ugly is welcome. Thanks!
Scoop on Medware????
I was just offered a job from Medware. Can anyone tell me a little more about them??
Thanks!!
Need the scoop on Amphion
Thinking about applying, please give me the scoop, thanks!
Here's the inside scoop. sm
The accounts that are listed used to be overflow accounts and we keep on taking more and more work from them and adding more work types, so we need more people. The hospitals are huge and we just can't keep working OT to keep them caught up. I know this only because I receive the group emails talking about new work types or more work of ones we already get. The Michigan account advertised for has a great supervisor and is an easy account with higher than usual line count possibilities once you learn the account specifics. I'm not on that one anymore but used to be before the restructuring a few years back, just do backup occasionally for it now.
md-it ever heard of them/any scoop?
I was looking for a smaller company as I'm getting disgrumbled with these nationals. I found this MD-IT listed as a pacific northwest company, but see it has a lot of offices all over. Anyone ever work for them and have any comments? I see they don't want to talk to you until you take the test, which I want to avoid if they're bad news to begin with.
Thanks in advance for you help. 
MDI-MD? Whats the scoop? I know I have seen info on them
but for some reason search is not bringing anything up. Would prefer to hear from both current and former employees.
What's the scoop on Transolutions new payscale??
nm
Whats the scoop on TTS out of New Hampshire?
Are they still on the crap list?
Focus Infomatics...the scoop
I have been very curious what this company pays. I know someone who applied this past week and with 15+ years of experience they were offered 6 cpl, 3 for editing. Thought I would share, just in case you were wondering.
Can someone give me the scoop on Trans Health..nothing in archives...NM
NM
Let me get this straight
I would guess this relates to the post about changing jobs on people without notice. Interesting to me that Heartland had a pitiful reputation here and they at least gave people some notice. I don't think I will be calling Medware. I can't afford for a company to take my job away in less than a week.
Ha! S/B look them straight in the EYE when getting
lied to. I am a good judge of people face-to-face, but I really feel the lying recruiters or HR dept or whomever get away with it a lot easier cause we are not face-to-face. Might make it less painful for them to live with themselves as well. They don't have to see the hurt and horror they cause in our lives. Mind you - I can handle any and all ESLs, etc, and any work type, but its the misrepresentation that burns me. Tell me upfront the garbage I'll be transcribing, and then show me that garbage during my early days - don't lie and deceive me.
Let me see if I got this straight --
1. The recruiter hired you and knew that you hadn't done acute care in a while.
2. The recruiter told you that the account manager would be made aware of this and take the time to train you on acute care.
3. The account manager then rips you a new one and basically fires you.
4. Now, the same recruiter wants you to call this account manager and explain it to her.
Shouldn't the recruiter have done #4 herself and had the account manager call you to apologize? Sorry, but I gotta say forget this company. Take the 4-hour loss on the training as a lesson learned and move on.
I get 6.5 for SR and 10 for straight, but that is not what
xx
GETTING IT STRAIGHT
I finally got the straight scoop on this. My friend said that the recruiter interviewed her initially, followed a few days later, after testing, by a supervisor. She said that both of them were very formal and rather abrupt, not very personable. My friend asked the second caller/supervisor about the situation with the supervisor with the bad behavior causing MTs to quit, which was posted a week or so ago here at mtstars; apparently, this supervisor denied knowing anything about that. However, my friend said that it seemed to her that the supervisor on the phone call was likely the very one that had caused the trouble. My friend declined the position.
No, 4 for VR and 8 for straight but
the biggest part of my work now is VR. I love it myself, just do not want to work fulltime.
Get it straight.
Please be careful when you are in the interview.
Be prepared to lose your job if you are identified and your picture is taken. Those who work at the Q must remember Linda Perdue. Whistle blowers generally do not fare well and this is something you have to deal with before you do the interview. While this is information that the public needs and deserves to know you are placing yourself in harm's way job wise. Write the body of your piece yourself and tell the reporter that you want to see her final copy before it goes to print. Do not sign anything to hold them harmless. Be as generic as you can be .. national companies do not want negative publicity .. remember Brokovitch .. be smart and listen to every word they say to you carefully before you answer and ask them to repeat so that you know what is going on. Maybe you can tape the interview. Good luck to you.
Let me get this straight...
Because the OP randomly, out of the blue, posted for we 'TT cheerleaders' to LEAVE THIS BOARD AND GO WHERE WE BELONGED, that wasn't antagonistic and bullying, in your esteemed opinion? Taking it upon herself to instruct other posters to go elsewhere because we have a different opinion than that which SHE holds? OMG, lololololol!!!
Talk about hilarious...No wonder people like you are so resistive to learning anything new. You like to set your own rules as you go along and obviously do not play well with others.
As other posters below have said, if you're going to bully other posters around who disagree with you by calling them liars or accusing them of being management in disguise, and attempt to trash-talk TT for moving forward with VR, then good riddance to the lot of you.
But no other poster is going to tell ME to go somewhere else because I disagree with her. I don't believe anyone died and left her in charge. Those of you whining may outnumber those of us supporting TT, but that does NOT mean you are the ones in charge. That is the job of the MTStars Moderator, not some random siveling poster.
Let me get this straight. You are an MT SM
experienced with this account and you are on probation for 3 months? You help train the other MTs, give samples, etc., and you are on probation? Should be the other way around.
It seems even with straight
you are having your problems with the brain fog.
So let me get this straight...sm
It is my understanding that we get to keep...free and clear...our current computer that Amphion provided us in the beginning. Do we have to return the foot pedal? Are they going to remove the virus protection we currently have on our computers and we must provide our own? The email was kinda confusing...Thanks!
This is straight MT sm
and yes, she is on a power trip. She is new and didn't read any of the instructions given to her.
let me see if I have got this straight..s/m
So anyone who has anything positive to say is going to be management, or a company hack, as you called it?
I really don't think that is fair at all.
I personally have had a very positive experience with Transcend since the merger with my prior employer from earlier this year. Yes I was a little concerned about the outsourcing thing, but I have resigned myself to that it is a fact of life in this field anymore, and as long as companies think that they can get away with it cheaper, than that is just the way things are going to be.
So am I a company hack then, because I am not going to bash the company? No. I am an MT just like the rest of you, and have been in this field for quite a few years.
I am a bit younger than the median age for the industry, but I came into MT when I couldn't do anything else due to physical limitations and a desire to work in the medical field.
I make enough money (even with some VR work) to support two children and 2 adults on just my MT income.
I understand that not everyone will have the same experience with a company, but I do not think it is fair to bash someone or insist they must be lying because their experience was different then yours, or you don't agree with what they are saying.
And as to outsourcing to India being cheaper, I used to work for a local MTSO that was on the small side, maybe 10 MTs. They used to send some work to India when they would get more in a day than we could get finished, and I can tell you without a doubt that it cost them more to send the work overseas than it did for it to be done domestic. For the domestic MTs, there was no QA per se, but if we had a problem, we could have one of the other MTs listen, or the owner of the company would listen and see if she could fill in the blank.
The work sent overseas had to be listened to verbatim, and they had to pay someone to do that. It would on average, cost them almost 4 cents a line more to have work done overseas.
Okay coming down off of my soapbox now,
Let me get this straight...
If you were making 7.5-8, you will now be making 5.6 cpl or less for straight typing? Is this correct? If so, I am very sorry. I just can't imagine them making that drastic of a cut. Terrible.
Get your facts straight.
Do you know how many times I went to my company and sent letters, and emails? I mean I went all the way to the TOP.. you know how many responses i got...or offers to call and discuss with the supervisors.. ZIP--NADA...and by the way, these companies should value their MTs... who do you think is doing the bulk of the work... QA and MTs while the others travel around, buy new cars, boast how they have a 6-million dollar business. YES MA'AM. An owner told he has a 6-million dollar business. Hows does that grab ya?
Get your facts straight. sm
The pay cuts were a business decision not financial problems. I make more here than I ever made anywhere else. Checks bounce? I was one of the 8 and received the letter from the bank, my fees paid, etc. Then they changed banks and there have been no problems. Lack of work? Never. Lack of pay? Never. Maybe you weren't good enough.
so let me get this straight because I am truly - see note
confused on this - REALLY I AM!! Companies that offshore can now post jobs on the job seeker board?? I looked around for the posting that said that companies can do this, but I cannot find it.
Please do not delete my post. I am serious about my question and I am not being sarcastic.
Straight typing
You could try MDI-FL, they have alot of straight typing. I think they are hiring now too. I personally love VR, I seem to make alot more money with it and cannot seem find enough companies who offer it.
You need to get your story straight then. You said
you talked with her for two weeks and she wasted your time because no one was hired for that position. Get your story straight. I am not her daughter but would be proud to be her daughter though I believe I am old enough to be her mother.
Agree...someone needs to come out and be straight up about it
or ust stop talking about it altogether. It's getting to where you can't read half of the page anyway because the thread is pushed over so much on the page.
Straight Transcription vs VR
If anyone has gone from straight transcription to voice recognition, what was the expected increase in LPH, 50%, 75%, 100%? And how realistic was expectation?
Straight Transcription/VR
EditScript
VR versus straight
Oh, I get pain 4cpl for VR.
My facts certainly are straight!
Be advised, Transtech certainly isn't the BEST COMPANY OUT THERE either.
Been there, done that, ain't working for me.
I don't take to kindly to companies who screw with the line counting system so that they make money and we suffer, and believe me, my facts are STRAIGHT AS AN ARROW
Here you go straight from their web site
Pittsburgh, PA – April 17, 2007 - Acusis®, a leading provider of outsourced medical transcription services, announces the acquisition of Digital Records Corporation (DRC) of Santa Clara, CA.
This acquisition positions Acusis as a major industry leader with increased size, capabilities and nationwide market presence for further accelerated growth.
Acusis, which developed India based transcription to the highest level, now adds high quality U.S. based transcription.
Does KS do ASR or is everything straight transcription?
I absolutely hate ASR, just can't seem to make as much editing as transcribing.
The straight dope here sm
Because of the big new account we are all working...well it IS a lot of lines a month and I think it is more than anticipated. It has all fallen on one set of servers to handle.
Not everyone with TT is having this difficulty. IT IS AN ICHART PROBLEM. It has to do with limited server capacity and that capacity is being sorely taxed ON ONE TEAM. iChart is taking many hours (I have had it run 10 and 12) to calculate lines. It is NOT I repeat NOT TT trying to jip us out of lines!!!! It is just taking an extraordinary amount of time.
In Extext, there is another way to count lines, but it is not as accurate and I understand has to be the figure it gives you divided like 1.23 and you get the total that iChart will post for you. This is because of the headers and footers that are counted in the program, but not in iChart.
It is all okay. You can find your lines by the time you log in for your next shift, I always do. They ARE working on it.
get your facts straight
Acusis did NOT send our work to India. The layoff was due to the loss of a major account. Acusis US work stays in the US.
Do you work on straight or VR? nm
,
Was that offer with VR or straight? nm
.
Straight typing
nm
Yep. I make 9 cpl straight/6.92 cpl ASR. nm.
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