WEBMEDX AN ABSOLUTE DISASTER

I was hired and felt tortured by Webmedx every breathing second I worked there by the QAs and other powers-that-be. This was January '09. I was reprimanded and put on some sort of 'extra' probation on my first day, for a couple of minor (very minor) mistakes. I was treated in a condescending manner, to say the least, by people half my age who worked there, some of whom, I don't believe, have any transcription experience, themselves.  (I have over 20 years of experience). On my second day, I did so much work I felt nauseated and my hands were killing me--it must have been well over 100 reports (you can't really tell how many actual reports you do) --and yet the line count remained abominably low. I couldn't figure it out, but I previously did 400+ lph at my last job, and now, get this--I was making so few lines it was coming out to about $7.00 an hour!  Can you imagine?! Well, the supervisor called on my second day to inform me that the client/s loved my work, that it was great, that everyone was very, very pleased! Third and final day... In the morning there is no work for hours when there was supposed to be work...also, there had been none the previous eve (for about four hours during my scheduled time) when there was supposed to be..anyway, I spend a couple of hours waiting for the work which finally came...then there were a series of freeze-ups, that occurred on the part of their platform, I could tell...nonetheless, I trudge along and notice that I am still making only about 100 lines per hour or less, even once things got going. Still, I feel I can 'overcome' this if only I persevere and get better, so, on I work!  However, at one point, I make another, very minor error, and I mean minor (will let you know if you have interest in contacting me personally what it was) and and wouldn't you know, the love me-hate me supervisor who was thrilled with me about 14 hours prior, calls to tell me that I have yet again, (the audacity of me!) made a 'careless' mistake, (again very minor and over the course of at least two hundred reports that I'd done, as I'd now done 1,500 lines)-- one mistake-- it had to do with format and was minuscule in nature. Anyway, she informs me that now I am back on full QA-- from which I had had the honor of being released early morning on my 2nd day--stating that she has to be 'honest' with me, that I am basically on my 'last legs' (to paraphrase)-- that absent immediate improvement, I will be 'let go.' Now, let me tell you, I have never been let go from any job in my life--I have a reputation at each company for which I've worked  (really only four or five companies, as I stay in places for years)-- of being among the 'best' they've ever seen. I hung up the phone, speechless and flabbergasted by the whole situation, frankly, wishing I could sue someone! It's too embarrassing to tell you what I got paid for my troubles, and I mean trouble!  I know that Webmedx made several hundred dollars for the work I did that went to their clients for the whopping 14 hours or so that I worked. Contact me if you want via email privately--I could go on about what happened with Webmedx and what some of my ideas are as to what these people are 'up to' and I'd like to hear yours-- at best, the experience was a colossal waste of time and money (money lost by wasting time)-- so insulting, it was surreal, really. I am still not over it! Thanks for posting your complaints about this company--it's not like me to go on a 'rant' like this, I am not some kind of a nut or transcription-hack! I was driven to this post by this uncommonly (I hope it is uncommon!) horrendous experience. It was rather like being a 'sweat shop' employee, I would imagine. Scary...and again, surreal.

• WEBMEDX, anyone have problems with QA? - Donna
  • Here's how - QA
  • WEBMEDX AN ABSOLUTE DISASTER - linda
    • I don't even work there and am amazed at the bashing here. sm - Amazed
    • You did 100s of reports in a day? What are you, wonder woman? nm - CDW
    • You were there 3 whole days and you think you know the company? Wow, sm - Sussurus
  • I think they require 98% - Which platform were you on? (NM) - 98% is pretty standard
  • A transcriptionist should at the very least - Enough Already!
  • Doesn't Webmedx have an employment test? nm - deb
    • YES THEY DO - Donna E
      • Um, no, this isn't how it works. (sm) - QA
  • I was released after only 1 day. I agree - me
    • Please trust me - Donna E

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the start.  I have never seen a more disorganized company.  I had other KS MTs e-mailing me privately that said yes things were very disorganized and they had expressed their concerns to management.  I gave them a go, the first month seemed to be okay, but then they kept telling me things that never materalized, my team leader was a TL in name only, did not communicate with me at all.   I had some private conversations with other MTs, some that had been there 2-3 years.  They agreed that things were not what they had been, but that they believed things would level out, etc.  I stuck around  another month or two, but then there was little work on my accounts and having to learn a new account every month and I couldn't pay my bills on the lines I was getting and the pay increase that they brought up never materalized.  I stuck around another month and didn't see any hope of things improving so I left. 

I don't like BS and I got a lot of it there.   For me the grass was greener.   I have a higher line rate, only 2 accounts and if no work I get paid down time and  I GET PAID OVERTIME!!!  The benefits are much better where I am too and are very reasonable.   The company is a fraction of the size of KS, but bigger isn't always better. 

In these hard times where thousands are being laid off at this time from bankers to autoworkers to just about everybody... those of us who are on this board, gainfully employed albeit often running out of work but nonetheless with a job and getting some kind of paycheck every time...

Here's an honest question looking for an honest answer:  Is the company which you work for, be it as an employee, IC, or SE a blessing to you in your life since you have a job and a paycheck, just at this moment... or is it really that terrible that you would quit right now and take another or look for another only to possibly get into the same situation or worse.

This MT is asking because after recently looking around, interviewing, and being either ignored by the application process, or treated rudely by a recruiter, or just plain stood up at an interview or interviews... is it really that bad out there now to put up with a possible situation where the next company is the same or worse?

Thanks for your answers... If you'd like please put where you work and why you want to leave or stay... and if it is worth risking taking a leap elsewhere especially during this difficult financial time, or during layoffs, the holidays, etc.

Thanks!

nm

Don't want to waste my time applying as I just came from a company with bad, bad software.

Run from Webmedx