Vonage, but also have regular ULD as a backup
Posted By: MDI-MD MT on 2005-12-22
In Reply to: Current MDI-MD employees - sm - MTK
I spent about $45 a month for the 2 combined, both residential plans. If I use my ULD (through Qwest) I'm careful how much I'm using so I don't red flag their system. I haven't had any problem with Vonage for the 2 months I've been there and using it heavy. I talked to a couple of other people who have used Vonage really heavy for 1-2 years and haven't had a problem, so I decided to go with that. I only picked up the Qwest ULD recently because my Vonage box malfunctioned and I didn't have any long distance for 3 days until I got a new one, so like I said, the Qwest ULD is now a backup.
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We dumped regular landline and got Vonage
HUMUNGUS savings! You can get unlimited long distance for $25.00, and if you call other people who have Vonage, no charge at all.
Suggest you find a 2nd company for backup. The backup accounts
are dried up, too, and you can ask for work daily and still never get any. Once u get stuck on an account you are there til u die unless u happen to be management's favorite. u never hear about any new accounts opening up, new platforms, Be prepared to read the intermet message boards to find out what is going on, that is how I found out they had Beyond Txt and ExText, or had any work available, (supposedly) since they keep advertising for help, but I still do not have enough work to keep busy. Liz wrote this big long message on here a few weeks ago, but nothing changed, nothing happened. It is same as always, hot air to try to calm people down. the
You know, I understand about this backup business. I actually have started to refuse backup
accounts because I fully well realize that after you learn it which could take a decent amount of time depending on how difficult the account is that it will also disappear so I have made it a point to usually refuse secondary accounts and for sure beyond that. I have just started to get a secondary JOB instead of secondary accounts because the name of the game is they are using you to run that account out and then on to the next one. I dont play the game anymore. If they dont like it, tough. Let them find someone else. Eventually MTs will just stop wanting to work there and they will get less and less qualified MTs as people move on.
No, but that's my third backup.
nm
Let's just say I'm getting my backup
plan in place. I've been with the Q for 10 years now, and these last few months, things have really been going downhill. I have a gut feeling things are not going to be good for us MTs if and when the Q sells. How long were you there before you left?
Just ask for backup accounts. nm
nm
Not me - have you asked for a backup? (sm)
but I do think the holiday and bad weather has something to do with it. Don't worry. It's a great company. I've been there for a year and have no intentions of going anywhere else.
No problem getting a backup - might have to ask for one.
nm
if you don't have a backup account, then
it may be they think you are limited in the scope of transcription you can do. I do a specialty clinic where I only get about the same number of lines (6-25), but I can do 300 lph with those, so 700 lpd would only take 2-1/2 hours at most.
Why don't you have a backup account to help you meet your line count?
no backup on errors
With some of my QA feedback they are telling me it's wrong because it doesn't match the instructions for the client. The problem is, when checking the client instructions there is nothing in there about what they are counting me off for. For example: we are no longer to separate laboratory data or x-rays into their own category but to combine them with the ER course. I didn't do that because I didn't know that and I got counted off for it, but there was nothing in instructions regarding this. One QA said no big deal, another QA person counted off. I have tried to document and make notes to my supervisor about it, but all it gets me is more grief from the QA because apparently they are being told about it and angrier at me because I said something. I am not perfect and I have made mistakes they have pointed out, but some things I should not be and the QA should also be able to realize they are human as well and can make mistakes. I do QA at my FT job so I know how it all works, but it has to go both ways.
Vonage.
x
Go with Vonage
I have had them for many many years and I hardly ever have a problem. It is worth the 27.99 a month! You just need DSL or Cable internet service. They have many features and offer free long distance in Canada and the U.S. I use the phone for many many hours each month and they never complain or try to limit my usage.
Use Vonage.....
www.vonage.com It's voice-over-IP and you pay about $29 a month for unlimited long distance. I used it with MDI's system for a long time.
Vonage
Vonage is great BUT after a couple of years they notified me that I had to upgrade to a business line. But after chcking with the other companies in the area I found that they were still a HUGE savings so now I pay about $50 a month for an unlimited business line.
Vonage
I used Vonage for about a year on a C-phone account with MDI-MD until it switched to a web account. It always worked just fine for me. Vonage just seems to work fine for some people nad not for others, so MDI was probably just warning her it wasn't guaranteed to work.
Vonage LD
I have used Vonage for quite sometime now, I had the residential plan for unlimited long distance and last year I got message saying that they were switching my residential account to Business account( about $20 or $25 more) because they looked at my actual use of the line and knew that it was business related so be aware of this. It is still much cheaper though. 
Vonage
I have had Vonage for the past 2 years, unlimited long distance, never got a letter about residential or business use. 
I had Vonage.....
and the same thing happened to me. If you are on there for 4 STRAIGHT hours, it will disconnect you. I would just watch the clock and hang up before the 4 hours was up. Good luck! I changed companies because I wasn't willing to pay extra for Vonage.
Go to Vonage
It really is unlimited, its through your internet, and it's also a heck of a lot cheaper than AT&T's business plan. I know because I have them, kept my same plan with them but added Vonage long distance with their router.
Vonage
Have used Vonage for almost 2 years and it really works for me....cheaper phone bill....unlimited long distance, etc...
Vonage
Is anyone else having a problem with their foot pedal. This just started about an hour ago.
Yes - Vonage (sm)
I have been using Vonage with C-phone too for months and it works great. I got the $50.00 unlimted plan - and unlike AT&T and some others, it is TRULY UNLIMITED. Hope this helps!
vonage
vonage
Have you asked for backup account? I have
ALWAYS had work. It is slower now, probably because of new hires, but we've been busting *ss for 4 months+ now and I'm enjoying a slack time. I'm still getting my lines and often get extra.
They have lots of accounts. Ask for a backup. nm
s
Yes, I'd have a backup job..Also, does this company start with a C?? Thanks NM
Quit complaining and ask for a backup (sm)
There are accounts that have a lot of work.
6 accounts with them, no backup, no time.
x
They have offered backup accounts.
If you want one, just ask. I get 3 different hospitals each day, but that's still all 1 account, but the one time we were out of work for more than a few hours, they sent out an e-mail offering a back-up account. E-mail and ask them if you want one. They have always worked with me and you won't hear me bad-mouthing them. Then again, my situation is different. I'd take any time off I can get.
If there are backup accts then everyone should be trained on them
If there is no work and no backup account then there is a huge problem. Please clarify the above. Have you asked for a backup? As for working at Sears, Im sure if business was slow you would have to stick around but they would pay you for your time.
I asked for ANOTHER backup. No problem.
nm
My backup account is on Chartscript SM
I love that platform, but the line counter is a little bit slow, and it doesn't always show the correct line count right away. I find that if I give it a couple of minutes and refresh the page, my line count will have caught up and be accurate. I think it's a great platform otherwise.
Sounds like they expect you to backup as QA
Sounds to me like you might be expected to pinch hit for QA on the account as well as MT (but likely with no increase in pay for doing the QA).
I might be wrong, that's just the first impression I get reading it. Someone to do *double duty*.
I have Vonage they are great
Vonage won't work with many (sm)
MT set-ups, like C-phone or Lanier. Onesuite.com worked for me -- also got free fax service with it.
So if not Vonage-What else does everyone use with their C-phone?
I really have no idea what is left!
Oh gosh! Not Vonage! Now this is looking very bad...sm
Vonage was misleading
First let me say I LOVE MY JOB!!!!!! I was one of those who used my LOCAL company, then they found out I was abusing the plan. I switched to Vonage. I was upfront with them that I used the line for DATA. They STILL signed me up for the residential plan ($24.95/month). Then, same thing, about a month into that, I received call from Vonage saying I was abusing the plan and I must be switched to Business Plan (I think it's $49.99/month). I STILL LOVE MY JOB but this disconnection is a ROYAL PAIN. I guess if there is no way around it, I'll just grin and bear it. I have worked for MANY other companies and have NEVER been as satisfied as I am with Keystrokes! So, I guess the inconvenience will STILL be worth it in the long run..........
Vonage is good......but not if you have
With high speed internet, it is clear as anything and very cheap at about $25 a month and the first 3 months are free and the equipment is free. Good luck!
vonage is compatible with 911 - you just have to set it up - nm
x
What is the normal number of backup accounts
I have just been placed on my 5th backup account in the last month and a half. I just know I am going to mess something up, trying to keep all of these straight. When do you say enough is enough? Is it even acceptable to say enough is enough?
Don't you suppose they realize that - have you asked for a backup? (sm)
I feel like I have sung this song before.
More than 1 backup acct? Able to work more than 8hrs or not? Is OT
s
It's called a troll. Statements without backup. sm
There is a lot of work out there with Keystrokes and others. MQ is losing accounts, and the other MTSOs are getting them. I am sure that they want to see quality and limit volume the first few days. I would if it were my company.
Vonage residential - staying away from anything
x
Vonage told me they don't allow MTs anymore.
Anyone currently using Vonage to MT will most likely end up getting the boot once they figure it out. It's only a matter of time.
Be careful with Vonage. My friend uses
I tried using their modem, I no longer had any internet access. Called Vonage and they said they never had this problem before, but they hadn't worked out all the bugs yet. All 3 of my computers would not work. Had to call my DSL tech department and it took all day long to finally get back on line. Somehow Vonage fouled up our IP address in cyberspace. So I lost a day's worth of typing because of trying to use Vonage. This is very recent, only a week ago.
Vonage, but I know it doesn't work well everywhere (nm)
x
Vonage wouldn't work well enough. I'm in MI if that
helps.
If you do decide to go with Vonage, WARNING: (sm)
Make sure the person who is taking your order understands and speaks coherent English. I called on 2 separate occasions to open an account, and both times the customer service representative repeated my credit card number INCORRECTLY to me. This made me very uncomfortable as far as their competency.
Additionally, after these occurrences, I called again and asked to speak with a supervisor or manager and was told that he is in a meeting now and that there was no one else of higher authority that I could speak with. The call ended by the customer service rep asking me to call back later. What a hoot! Yea right buddy. NOT!!!!
I have had Vonage for over a year now and love it.sm
Why hassle with phone calls when you can order it all online at Vonage.com? That's what I did and had no problems. I sympathize, though. I hate when I call and get misinformation, put on hold forever, or some other aggravation.
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