Vianeta was awful...
Posted By: Sue on 2008-07-29
In Reply to: I worked there a very long time ago. Is Rose still there? sm - Jewels
They still had Vianeta when I left, also another bad platform. The person who you were referring to as the sister (will not name) has been in and out of the office because of the issues you mentioned. I liked her, but the day I had my interview she was screaming at someone over the phone and I almost did not take the job there because of it! I think it is a good company for MTs because of the pay, if you can get an account that has good work on it.
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Vianeta is a company, too. Our MTSO paid Vianeta to use their platform.
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According to a friend, awful, awful,
Low pay, bad accounts etc..
Vianeta
Are you with InterPro or another company? I have experience with Vianeta.
Vianeta bad, bad sm
I am currently working Vianeta. My line count has NEVER worked. I MT and edit. To get line count I have to paste finished document onto a blank Word document. Then I can use Word's counter to get a line count. I have to do this with EVERY job if I want any idea what my count is. Very time consuming. If I leave the Vianeta window open for a certain amount of time without actually working in it, it does all kinds of strange things so I have to exit and re-enter to straighten things out. Also, I you accidently u/l job before you are ready, too bad. You have to try to find someone who can retrieve it for you, hopefull before the client gets it. My other job is a Word based platorm. I d/l into a folder and when I want to send it off, I u/l from the same folder. Also, their spell check is HORRIBLE. That is another reason I d/l onto a Word doc, so I can use Work spell check. I didn't realize what a pain Vianeta actually is until I wrote this.
vianeta
No to the recruiter question. Just somebody who has been using the platform exclusively for three years, trying to share my experience with it in response to the original post. No hidden agenda and no commercial audition.
With that said, it might be useful to try to figure out why there seem to be such diverse opinions and experiences with the platform. I agree with anon3 that it is bizarre and that part of the answer must be that different companies use the system in different ways...especially when access to line count and productivity information is involved.
I first started typing on Vianeta 3 years ago on an earlier version which earned my same praise. The update came along 1-1/2 years ago. There could be obsolete versions out there still in use, who knows? Don't know the earlier version number, but the current server I use is version 5.2.0.12. That information appears in very small print on the top left corner or my job explorer screen.
In any case, as soon as you log into Vianeta on my platform the job explorer comes up. Your queue is there immediately with jobs waiting, job#, dictator#, time dictated, priority status all clearly indicated. All this info is already on your report when you bring it up, along with patient demo info. To feed the reports completely into a 4-report queue takes about 3 seconds. To me, that's pretty fast. Once they are there, when you sign a job off, another job takes its place with no waiting time whatsoever.
On the queue screen at the top, I have options such as working on line (active transcribing and transmitting) or off line. This is specifically useful when all you want to do is check your line count or review your production for the ongoing pay period, current month or current and previous month...all readily accessible information. There are also log out, assign job, split job (for batch dictations) change job info (when the MD enters the wrong report info) options...all taken care of in a very minimal amount of time, I might add.
Another option is to type from the Job Explorer (which is what my commpany uses) or from the transcribe station which I have never used. To the side of the queue there is a Nav bar which gives you Job Explorer/Transcribe station choice on the top...and to the bottom you find a report tab. Click on that, then another block comes up on the nav bar for productivity feedback which I click again.
Once I enter that, I am given a choice to either generate a graph report (which I do after almost every report if I want to) or I can get it to download the more detailed report which I save to a word document. I do that if I suspect a report is missing, it helps me track it down. That report usually has a list of the last 2 or 3 days of reports, job numbers, sign-off time and line count.
When you enter a report, your demo screen with all the information already showing n the report if the doctor has entered the MR# correctly. If you have to look up patient or doctor info, send cc to other doctors or leave QA flags it is done from that screen. You can search the patient data base and the MD roster a number of ways. There is even a sound's like feature in the MD roster data base.
I find the patient info data to be almost 100% reliable and the MD roster data to be about 95% reliable. It certainly helps me cut down a lot of time searching MD lists elsewhere. The ONLY bone I have to pick with that place is that the MD specialty does not show, but you can search the roster by first name, last name, specialty and hospital.
Once the missing info is found, I double click the bar and it is automatically transferred to the demo screen and onto the report...no typing involved.
The word processing features of the system are excellent, Word based...but can be set for WordPerfect formats and others. The spell check is excellent help....especially in distinguishing between generic and name brand drugs. It can be modified and added very easily.
If you don't have those features then you are not on the same Vianeta platform. One last thing. I remember when I hired that my TM told me they never use the transcriber station because it is so cumbersome.
Vianeta
We obvious have a difference between companies. My Vianeta has maybe 1 in 4 medications that it will pick up. Transpose two letters in a work and most of the time it will miss that.
We will be using Vianeta soon. It has already been sm
tested by several MT's, who just love it and have been able to increase their line count. How amazing!!!!
PS
Probably why Busy MT got out while the going was good.
Vianeta-THanks...can you tell me more
MT friendly, fast, pros and cons. TIA.
Its Vianeta (nm)
Vianeta
Has anyone worked for a company that used Vianeta software. If so can you tell me a little about it.
vianeta and IP
Amen to that, adios, hasta LA vista....too many other places to work. who needs the headaches that they have, and they have many, thats for sure.
they use Vianeta too
The up side: I liked the Vianeta platform. Nice people. They left me alone (that's the way I like it) but I was IC...employee status could be different. I never had any QA hassles and enjoyed flexibility. Trained on as many accounts as I needed to stay busy. Never ran out of work. I could work as much or as little as I wanted. Line rate was decent (10 cpl, including shift differential for evenings).
The down side: First year or so was good, but eventually ended up with so many TERRIBLE ESLs (some were downright impossible), no matter how hard I worked, could not pay the bills. You may get lucky if you can manage to dodge those accounts.
Might be worth a try. Good luck to you with whatever you decide.
Question about Vianeta. sm
Anyone use or has currently use this awful software? I just started a job using it and my line counts are SO LOW!!!!! When I compared the line count in other programs, it is just not right! I don't think I will be with this particular company long at all.
Vianeta = Crap
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VIANETA PLATFORM-DO YOU LIKE?
Anyone have experience with this platform? TIA.
vianeta users
Anyone out there know of MTSO's using Vianeta and need out?
Vianeta is a little flaky, sm
but is really easy to use. This particular company, from what I have read over the past few days, is not something I would want to get involved with.
Response ria Vianeta below. sm
It is a total platform. It works differently on different company systems. Overall it is good, but it can cut out a lot. Word clone. Not hard to get used to.
Vianeta Platform
Can anyone provide any insight to the Vianeta Platform? Any info appreciated!
TIA
I used Vianeta at 2 different companies.
One job you couldn't do line counts, the other company you could, using a different program. Both companies Vianeta spellcheck so bad, had to copy to a Word document and use my own spellcheck. This is what the companies told us to do!
Anyone know of any MTSO's using Vianeta
Anyone out there know of any MTSO's using Vianeta software? Could you let me know?
How bizarre! Vianeta was the previous sm
platform used by my employer. I actually liked it. There were some days when it was slow, but overall I would not be afraid to use it. Different companies use it, so it must be tweaked for the individual companies I would imagine. 
How is Vianeta platform like to work on?
zz
I like Vianeta. Easy to use and fast.
Good support with my co
Any thoughts on Vianeta Platform
Please give opinions on Vianeta Platform. Does it give you good line counts.
I used to work for a company who had Vianeta.
The platform was pretty good for me. All the DI screen info was filled in for you, and you just added the date of service. It was nice...compared to where I am working now where I have endless areas to fill in. Blech! I liked Vianeta!
Vianeta question on tech board. TIA. nm
xx
I used Vianeta at good old Interpro Transcription (sm)
and the platform was horrible - nothing but problems - but Tech Support was excellent!! The platform did not work with Windows 98 ME, for me (about 2-3 years ago), plus the line counts were inaccurat. Actually, I believe Interpro's line count was inaccurate - a separate issue. I got to the point where I copied every single report to Word and used another line counter (Sylvan ?), but every check I received from Interpro was underpaid by $50+.
Vianeta also bad spellchecker. Were told to type
x
I did not work for Spheris when I used Vianeta. It was a differenc company. nm
:+
Using Vianeta to do our work is comparable to eating soup with a fork!
f
Their last job opening on the other board isn't dated. They were using Vianeta &Arrendale? soft
s
Is Transliterator a recuiter for a company using VIaneta? Her post sounds like a commercial.
:}
Got a news alert today that Spheris bought Vianeta company. nm
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I worked for a different company using Vianeta and could never access line counts. Was also told it
:+
you seem to have an awful lot to say...
I still think you would be perfect for that particular company. That is my opinion. Sorry you are so awfully frustrated and upset...Maybe a career change? You have a lot of issues...
i think its awful
That a company would accuse an employee of something without 100% evidence/knowledge. Guess the original post was TRUE!
Awful!
I didn't pass either. I got a 78. I could have sworn I answered almost every answer correctly especially since we were able to use reference material. I guess that company does not want to hire that many MTs if their test is so darn difficult to pass!!!!
Awful. sm
Time clock punching that has you working at least 40 hours (even if you're hired for 35) just to get your lines in. Clocking in and out to go to the bathroom, stretch, answer the phone, breathe for fear it'll cut into your line count. Therefore, your MT work stretches out throughout the day, eating up all of your day.
Stupid, pompous, ignorant, incompetent, braggadocious upper management, with a resultant revolving door of MT managers, MTs and QA.
ASR that came with big promises and many MTs complaining of pay decline.
I would not advise anyone hire in with them until things change at the top.
That is awful
You are right, I am not just out of school. I've been MTing for about 12 years. I learned from my mom and then just learned on the job after that. Never had formal training. Anyway, that is really terrible that the schools would mislead you like that. Even those of us who have been transcribing for many years are not getting paid close to what we should be, much less the people just out of school.
The best way to make money MTing, in my experience, has been with my own accounts. I currently have two of my own accounts and in the past i had an entire hospital account, which really made some good money. Even then, it is tricky finding good accounts because many of the docs don't want to pay what the work is worth. Best of luck to you.
AWFUL!
I worked there for just over a year and quit 3 months ago. Ever since the SPI takeover, things have gone WAY downhill. Management is awful and they treat their employees horribly. They just don't care about their MTs. Tons of people have quit, including almost all of the management that was there when it was still CyMed. My manager quit a few months before I did, and the work suddenly started disappearing fast. I could no longer even come close to making a decent line count. It also doesn't help that they don't pay for spaces. The new managers put us in the awful new work pools and there was rarely enough work to go around. I would totally avoid this company!
It was awful when I was still there!
After the SPI takeover, my Cymed manager quit, then we had a temporary one, then there was a new so-called permanent one, then she resigned from the company, then we got another temporary one, and then finally another one, who was very rude and horrible with communication! I quit very soon after all of that! I have never been happier since I quit that hell hole! They couldn't even keep an elephant typing for peanuts!
Wow, that is awful!!
I can't imagine not working for and not receiving that much money! What Steve did was very generous and Proveros should be proud of him. It's unfortunate that his financial manager gives the company a bad taste in your mouth!
MQ may be awful
but I wish all companies had a policy like this.
Yep, CTS is awful!
If it makes you feel any better, I did get paid after I quit. I worked for CTS back in the summer and there was always a story as to why my checks were late. I stayed on through three billing periods thinking it would get better....boy was I wrong. It just got worse and the checks got later every time. I finally quit and honestly did not think I would get my last check, but surprisingly I did (two weeks late). CTS is without a doubt the worst company I have ever worked for and my advise to anyone that might be thinking about accepting an offer......RUN and don't look back.
That's awful. Something needs to be done about
x
That is awful, but 75% of your pay?
You don't have much of a job left.
Awful
My experience was that the accounts that were put on Turboflow were done by their overseas workforce. If you were lucky, you were able to remain as an editor. In my case, after a couple of months and without notice, they decided that my account was so easy it no longer needed editing. Just, we no longer need you to edit this account, goodbye. I had worked on it for four years.
was awful, but to say that person must....sm
be from India reeks of racism............and THAT is wrong....just plain wrong. The poster was probably an American MT but you unjustly attacked the post as being from an Indian MT.....
attacking the post was fine, but to probably falsely accuse the poster of being from India definitely reeks of intolerance and racism and that is not a good thing. 
just my 2 cents worth.......have a nice weekend.....
Exactly!! Awful company IMO
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120 days is awful. Thanks but no thanks. nm
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